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Solution architect at GlassHouse
Real User
Top 5Leaderboard
May 16, 2024
Offers horizontal and vertical scaling and useful for cloud-native applications
Pros and Cons
  • "Amazon EKS is a useful solution for modern, cloud-native applications. It offers both horizontal and vertical scaling, which is a big advantage. The tool can also help manage costs while maintaining high availability."
  • "The main thing to improve with Amazon EKS is the price. However, these services can be very expensive. For example, in countries like Turkey, the cost is too high. That's why we offer our cloud solutions locally. We developed hybrid solutions, but their prices are still very high."

What is our primary use case?

The use case for Amazon EKS is for a payment gateway corporation whose applications run on microservices. Their software team develops cloud-native applications. They use Amazon's public cloud for these applications but find it expensive. They want a less expensive solution for their customers.

We suggest using Amazon EKS open-source solutions. By using these solutions on-premises, they don't have to pay Amazon. 

What is most valuable?

Amazon EKS is a useful solution for modern, cloud-native applications. It offers both horizontal and vertical scaling, which is a big advantage. The tool can also help manage costs while maintaining high availability.

Integrating Amazon EKS with other AWS services is easy if you know how to connect your applications and understand programming. It depends on how your application uses modern programming languages.

What needs improvement?

The main thing to improve with Amazon EKS is the price. However, these services can be very expensive. For example, in countries like Turkey, the cost is too high. That's why we offer our cloud solutions locally. We developed hybrid solutions, but their prices are still very high.

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

Buyer's Guide
Amazon EKS
May 2026
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What do I think about the scalability of the solution?

The solution is very scalable. We have two customers for Amazon EKS. 

How are customer service and support?

We don't use support. Our customers use it. 

How was the initial setup?

The tool's deployment is easy. The deployment process is very simple. First, create an account. It's very organic. After that, choose the service that will be used for the project and create new services. Provide your credentials to connect to the environment. If you want to use a private link, you'll need to use a private connection.

What other advice do I have?

I rate the overall product a nine out of ten. If you want to start quickly and have time constraints, you can use Amazon solutions because no time or effort is needed to prepare your environment for the market, and no hardware or infrastructure requirements are required. 

It can affect team productivity with a few customers. Productivity depends on the customers' knowledge. If their developers or software team are familiar with using hyperscale issues, it is very productive to use it.

If you need off-site backup solutions, object storage, or to check your data's secondary version for disaster recovery, you can use AWS Backup or Amazon EKS service, like S3 buckets. It's very useful.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Jigneshkumar Gadhavi - PeerSpot reviewer
Sr. DevOps Engineer at Seaflux
Real User
Mar 31, 2024
Supports multiple tools and has a straightforward setup process
Pros and Cons
  • "The product's most valuable features are scalability, observability, and performance."
  • "They could add logging features. At present, we use external tools to increase and decrease the number of instances."

What is our primary use case?

We use Amazon EKS to manage containerization within our microservices environment.

What is most valuable?

The product's most valuable features are scalability, observability, and performance.

What needs improvement?

They could add logging features. At present, we use external tools to increase and decrease the number of instances.

For how long have I used the solution?

We have been using Amazon EKS for three years.

What do I think about the stability of the solution?

It is a stable service. We never encountered system downtime.

What do I think about the scalability of the solution?

In organizational environments, especially when utilizing the console, EKS is the primary choice. Out of ten clients, approximately eight opt for EKS due to its scalability and robust features.

How are customer service and support?

We contacted AWS support for EKS when we encountered difficulties connecting to private subnets. The support team guided us through the necessary steps to address these issues.

Which solution did I use previously and why did I switch?

Scalability and security considerations drove the decision to migrate to EKS from another product.

How was the initial setup?

The initial setup was straightforward, especially when Terraform was utilized to generate the setup. We must make minor adjustments, such as changing the name and configuring VPN settings. Overall, it's a relatively easy task for me.

What was our ROI?

The platform is worth the investment.

What's my experience with pricing, setup cost, and licensing?

The product pricing depends on the specific requirements. For instance, clients between $3000-$4000 per month might find the pricing reasonable, with clusters priced around $70 to $80 plus additional costs. However, the actual pricing can vary based on the number of services utilized.

What other advice do I have?

With numerous tools and plugins available for EKS like Graphite and Prometheus, users can effectively manage logs and monitor performance.

For beginners, it's essential to grasp the fundamentals of Docker and containerization and understand how containers operate. Once these basics are clear, the next step is to familiarize oneself with Kubernetes and container orchestration concepts.

I rate it a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
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Buyer's Guide
Amazon EKS
May 2026
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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Nikhil Sehgal - PeerSpot reviewer
Lead Solution Advisor (Cyber Security) at Deloitte
Real User
Jan 11, 2024
Can be used to implement and create clusters, but assigning permissions to users is difficult
Pros and Cons
  • "Amazon EKS can be used to implement and create clusters."
  • "It is very cumbersome to assign permissions to users to interact with a cluster."

What is most valuable?

Amazon EKS can be used to implement and create clusters. It is also used to deploy and secure the already configured applications. EKS is a cloud-based container management service that integrates with Kubernetes to deploy applications. It automatically manages and scales clusters of infrastructure resources on AWS with Kubernetes.

EKS eliminates the need to install, operate, or maintain a Kubernetes control plane on AWS. Amazon handles everything. We just need to know how we can make it more secure, and we can use it to deploy your applications. It scales automatically, making it one of the best services.

What needs improvement?

Assigning roles and responsibilities to interact with a created cluster as a user over a command prompt is cumbersome on AWS. Initially, we create a user to interact with a cluster. Since everyone can't use the cluster, we need to assign some permissions to that specific user. It is very cumbersome to assign permissions to users to interact with a cluster. We always get errors, and it takes many days to resolve that permission issue before the user can start interacting with the cluster.

For how long have I used the solution?

I have been using Amazon EKS for eight years.

What do I think about the stability of the solution?

Amazon EKS is a stable solution.

What do I think about the scalability of the solution?

Amazon EKS is a scalable solution.

How are customer service and support?

The solution’s technical support is good.

How was the initial setup?

The solution’s initial setup is easy, but assigning permissions to users is difficult.

What's my experience with pricing, setup cost, and licensing?

Amazon EKS is not a cheap solution.

Which other solutions did I evaluate?

Google Cloud Platform has a service similar to EKS called GKE. It's very easy to implement permissions in GKE as compared to EKS.

What other advice do I have?

Overall, I rate Amazon EKS a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
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reviewer2543025 - PeerSpot reviewer
Kubernetes Admin at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Sep 23, 2024
Simplify and speed up cluster management and handles scaling well
Pros and Cons
  • "Application deployment is more automatic."
  • "It's difficult to connect to some of the clusters."

What is our primary use case?

We use EKS in our company to run containerized applications. I work in the container ecosystem team, and we manage EKS clusters for our developer teams so they don't have to. We provide them with the necessary tools to run on top of the cluster.

EKS helps us simplify and speed up cluster management. We don't have to take care of cluster updates; we just initiate the update, and AWS handles it. The same goes for some of the AWS-managed add-ons.

How has it helped my organization?

The biggest improvement is that we now have more time. When we shifted the responsibility of cluster management and updates to AWS, we had more time to develop solutions that make life easier for the developers. 

Application deployment is more automatic. They don't have to issue cluster commands; they can simply do a commit into our internal GitHub Enterprise, and our tooling will deploy or update the application on the cluster. That's probably the biggest benefit because we had time to develop such solutions.

What is most valuable?

From my personal perspective, I think it's good that we can use AWS CLI to manage the cluster, and that way, we can automate the work via scripts. Of course, the way that we just issue a command and AWS handles the work, like with cluster updates, is also valuable. That's probably one of the reasons why we use it.

What needs improvement?

Sometimes I have trouble because, in our corporate network, there are various networks, etcetera. It's difficult to connect to some of the clusters, and it's easier to go through the UI when troubleshooting something. At some points, the UI seems limited to me with the functions it provides. 

You can get information like what kind of port is running on the cluster, but I haven't really explored the UI so far, so it's difficult for me to see the logs, for example. Or sometimes, you are only limited to the basic Kubernetes things. 

We have certain customizations installed in the cluster, and for that, you really have to use kubectl from the command line. You are not able to use the EKS UI to list certain custom resources. So maybe there can be some kind of improvement, but maybe it's just me that I haven't really explored the UI that much.

For how long have I used the solution?

I have been using it since February. 

What do I think about the stability of the solution?

I don't really remember any issue with EKS, the product from AWS as is. There can be some issues when there is a bigger outage on the AWS side; it's either some kind of network outage when we cannot reach AWS itself or something similar, but I wouldn't blame EKS for it.

When we had problems with the cluster itself, I think it was more about some issue that either we as a team introduced by human error, from some configuration mistake, or our customers sometimes made mistakes. And maybe there are issues when the application running on top of EKS somehow gets into some loop or something and then doesn't work correctly, but I wouldn't really attribute that to EKS.

Because I've been in the team for a short amount of time, I don't really remember any big issue that was caused by EKS itself in the past six months at least.

What do I think about the scalability of the solution?

It is scalable. We use the cluster autoscaler tool that spins up a new node when we need more, and that works nicely. So I think from the scalability point of view, it's okay. 

In the last six months, I don't really see any issue with scalability. We run around one hundred clusters. Some of them are quite small, really just the basics where we are running free master nodes in the free availability zones, just to make things according to best practices. So, really a minimal cluster. 

And there are also some really big clusters with over a hundred worker nodes. Overall, I think it's quite big. And with EKS, we are able to manage it quite well.

How are customer service and support?

I have some experience with AWS support, and it was good. We were trying to solve something with one of the add-ons, and I think we solved it within a couple of days. We even had a call with one of the support engineers. So I think it worked out well. 

The issue was regarding one of the AWS-managed add-ons. I remember that we clearly had some kind of misunderstanding between us and technical support, and it seemed like either we were not able to explain it correctly or the guy wasn't able to understand us. But I remember that somehow we solved that issue. So at the end, it was okay.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment process of EKS was done before I joined the team.

For me, EKS UI is nice, and it was quite easy for me to get familiar with. I find the AWS CLI quite nice to use as well. I've been working in IT for some time now, so I have some level of experience. I guess these things come sort of naturally to me now, such as how to use the tools that are provided by companies. It's usually no issue for me.

From the maintenance point of view, I don't know much about how things are backed up, etcetera. I think that is exactly why we use EKS because we don't really have to take care of cluster backups. We can simply issue a command, and the cluster will update. If we were to do cluster updates manually, it would be more work. We would have to update the worker nodes and then update the master node one by one. AWS now handles all of this. So I think from the maintenance point of view, it's great, and that's why we use it because it's now much more simple and faster for us.

What was our ROI?

We still see the benefits of using this solution because we are using it. And we actually plan to transfer all our workloads to EKS if things were ideal. But for some legal reasons, we still have to manage some on-premise clusters, but I think the benefits are there.

What other advice do I have?

If you have the money, I would recommend the EKS product to other users who are looking into implementing it. It's a good tool. It really takes some of the management burden off your back.

Overall, I would rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Richard Ortiz - PeerSpot reviewer
IT Architect at Bancolombia
Real User
Aug 3, 2023
Provides fast and cost-effective cloud adoption with excellent scalability and portability
Pros and Cons
  • "It's a faster solution to adopt on native applications."
  • "I would like to see a cloud setup bank management feature."

What is our primary use case?

The main use case is Cloud and IT applications.

How has it helped my organization?

It's a faster solution to adopt on native applications.

What needs improvement?

I would like to see a cloud setup bank management feature.

For how long have I used the solution?

I have been using Amazon EKS for six years.

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the tool's scalability a nine out of ten.

What was our ROI?

There is a return on investment.

Which other solutions did I evaluate?

Before EKS, we evaluated AKS and CKS.

What other advice do I have?

Review the organization's strategy with your strategy, whether it is oriented to the portability of your applications. Overall, I would rate Amazon EKS a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Omar Abdalhamid - PeerSpot reviewer
Senior Devops Engineer at a financial services firm with 501-1,000 employees
Real User
May 24, 2023
I like the security features
Pros and Cons
  • "EKS has security features that you can't find in competing solutions."
  • "I'm having difficulty getting my AWS clusters to communicate with my local machine."

What is our primary use case?

I use EKS as an application management system and a second application server. It's connected to Amazon RDS

What is most valuable?

EKS has security features that you can't find in competing solutions.

What needs improvement?

I'm having difficulty getting my AWS clusters to communicate with my local machine. 

For how long have I used the solution?

I have used EKS for three years.

What do I think about the scalability of the solution?

Amazon EKS is scalable. We have about 20,000 users. 

How was the initial setup?

Setting up EKS is simple compared to OpenShift. It isn't too complex. We have a hybrid setup due to government data rules. I deployed EKS alone.

What's my experience with pricing, setup cost, and licensing?

I rate EKS seven out of 10 for affordability. Amazon EKS costs us $730 a year. 

What other advice do I have?

I rate Amazon EKS nine out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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RakeshChouhan - PeerSpot reviewer
Solution Architect Grade I at a tech services company with 5,001-10,000 employees
Real User
Sep 29, 2022
We can deploy the solution's microservices on any service we are developing
Pros and Cons
  • "We haven't faced any major issues in one and a half years of use."
  • "We recommend Amazon Cloud Services for its reliable support and minimum downtime."
  • "The solution could be improved by adding monitoring, filtering, and logging capabilities to its current CloudWatch features."
  • "The solution could be improved by adding monitoring, filtering, and logging capabilities to its current CloudWatch features."

What is our primary use case?

Our client is doing some image analysis, and we need a robust system that won't go down during the image rotation, so we are using Amazon EKS. With this solution, our services will not go down during their work, and data will remain safe and available to the user.

What is most valuable?

Firstly, whenever a service goes down, EKS automatically makes up that part, enabling the services to remain available. And secondly, whenever we deploy anything, we don't have to consider security between services because EKS provides that as well. We need to configure some supportive plug-ins and tools, which is relatively easy. This feature also provides monitoring, so if our service goes down, we have an alert mechanism and logging.

We can deploy EKS microservices on any service we are developing.

What needs improvement?

The solution could be improved by adding monitoring, filtering, and logging capabilities to its current CloudWatch features.

For how long have I used the solution?

We've been using the solution for one and a half years.

What do I think about the stability of the solution?

We haven't faced any major issues in one and a half years of use. We had an issue with storage, which we capped, giving us access to more space from the cloud. There are some other minor issues, but nothing major.

I would rate the solution's stability as eight out of 10.

What do I think about the scalability of the solution?

We use the solution because it allows you to scale your application up and down. 

We have 500 data scientists actively using our EKS tool at any time.

How are customer service and support?

We usually get support on time, but sometimes we have critical issues or something they need more time to deal with. 

We would give them nine out of 10 for the quality of support.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

When deploying the solution, we used Jenkins to develop a CI/CD pipeline. It was a one-person job that took about 20 to 25 minutes.

What other advice do I have?

On a scale of one to 10, we would give the product an overall rating of eight.

EKS is for deploying microservice projects. If you have multiple services in your application, you can deploy them and design your application accordingly.

We can deploy EKS microservices on any service we are developing.

I would certainly recommend the product to new users, but it would depend on the technology stack and the project. If a certain use case requires EKS, I would definitely advise using EKS rather than Google or Azure's EKS. I recommend Amazon Cloud Services for its reliable support and minimum downtime. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hemanth_Kumar - PeerSpot reviewer
Staff Cloud DevOps Engineer at ARM Ltd
Real User
Sep 5, 2022
An intelligent solution that automatically upscales or downscales to set thresholds
Pros and Cons
  • "The solution's Autoscaler option allows for an increase in worker notes whenever particular thresholds are exceeded."
  • "The solution is quite intelligent and is enhanced every day."
  • "The solution should include a popup for clusters so that all relevant information is visible at the bottom of a page."
  • "The solution is quite costly and developers will start exploring other solutions or moving their workloads to other clouds if costs aren't reduced."

What is our primary use case?

Our client in the healthcare industry has multiple clinics and patients who use the solution to interact with their portal and insert patient details. Patient information is managed via databases created in the solution. 

How has it helped my organization?

We are still exploring how the solution benefits us because we are enhancing many things on the application side including bug fixes or other items at the code level. 

On the cluster side, we are exploring options to enhance application performance. We are not sure if the solution has created a drastic change, but before we were able to perform and now we are performing well. 

What is most valuable?

The solution's Autoscaler option allows for an increase in worker notes whenever particular thresholds are exceeded. In our client's case, this is beneficial because the application sits idle the whole night and peaks in the morning hours of 9-10 am as everyone starts interacting with it and processing their workload. 

The solution is quite intelligent and is enhanced every day. They recently introduced a carpenter service that provides added advantages and are working on auto-scaling enhancements which have already allowed us to scale up our Kubernetes Clusters. 

What needs improvement?

The solution should include a popup for clusters so that all relevant information is visible at the bottom of a page. 

When clusters exist or are running, there isn't much detail on the first phase so navigating and clicking on different options is required to search for relevant information. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

I really like the stability of the solution. 

We are using the solution to its full capacity to manage various environments and clusters that segregate our client's workload.

What do I think about the scalability of the solution?

The solution is scalable and includes the ability to instruct a cluster to automatically upscale or downscale depending on thresholds written in the code. 

How are customer service and support?

Support is quite good. I haven't used technical support for this solution but have raised tickets for other Amazon products such as IAM or S3 and received help with documentation and tutorials. 

Which solution did I use previously and why did I switch?

I started my journey as a DevOps engineer with this solution per our client's requirement. 

How was the initial setup?

I was not involved in the initial setup because all customers already had the solution in place before I started interacting with them. I know that setup requires streamlining but is quite easy and just takes time. 

I use some pipelines to deploy workloads such as Terraform or Argo CD where I build artifacts or codes that interact with the solution. Whenever a merge occurs, the pipelines get triggered and automatically deploy in the development environment. If test pieces pass, then they move to the next phase and are deployed on the production level. 

A team of five would be a good fit for a mid-level customer because they can simultaneously work on writing home scripts for the EKS Cluster, building the whole network, and reviewing existing queries. A larger company might require more developers. 

What's my experience with pricing, setup cost, and licensing?

The solution is quite costly and developers will start exploring other solutions or moving their workloads to other clouds if costs aren't reduced.

Our client pays the licensing fees so I don't have specifics about its cost, but I hear that the solution is expensive so I am rating it a five out of ten. 

Which other solutions did I evaluate?

We are analyzing the solution's behavior but might switch to ECS which provides dedicated resources to an application and runs on its own. 

What other advice do I have?

If you are interested in implementing the solution, first refer to the documentation or existing use cases. 

For example, a streaming company similar to Netflix can adopt and modify a use case related to the Amazon portal. There are resources that help with deciding to implement the solution. 

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.