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Adunola Adeite - PeerSpot reviewer
DevOps Engineer at Data Service Group
Real User
Top 10
Sep 2, 2025
User management and fast project delivery experience significant improvements
Pros and Cons
  • "The main benefit of using Amazon EKS is that it makes work more efficient and enables faster delivery."
  • "The main area for improvement in Amazon EKS relates to master node control. When setting up a Kubernetes cluster independently, you have access to the master, but with AWS, you do not have control over it."

What is our primary use case?

I use Amazon EKS for creating users, depending on the project I've worked on. I use it to update config maps and for role binding in the Kubernetes cluster. Additionally, I use it for creating namespaces and accessing different clusters, such as dev clusters.

Regarding integration with IAM in Amazon EKS, I use it primarily for creating IAM users and managing permissions for users.

What is most valuable?

While I cannot specify a single favorite feature in Amazon EKS, I particularly value the user creation and config map functionalities. Both processes are straightforward - creating users and updating the config map are easy tasks.

The main benefit of using Amazon EKS is that it makes work more efficient and enables faster delivery.

What needs improvement?

The main area for improvement in Amazon EKS relates to master node control. When setting up a Kubernetes cluster independently, you have access to the master, but with AWS, you do not have control over it.

How are customer service and support?

The support team of Amazon EKS is excellent and very helpful. I have never experienced any issues with them.

Buyer's Guide
Amazon EKS
November 2026
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
920,939 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

We briefly used Google's solution before switching to Amazon EKS. After that brief period, we have exclusively used AWS.

How was the initial setup?

For the initial setup of Amazon EKS, we typically follow established guidelines. In most cases, we are not responsible for creating it directly. We work through our Jira and Confluence systems, completing assigned tickets and projects rather than setting up the system from scratch.

What's my experience with pricing, setup cost, and licensing?

The pricing of Amazon EKS varies depending on the size and specific requirements of individual companies or clients. Many companies choose AWS because of its competitive pricing. The prices are considered fair by most users.

What other advice do I have?

On a scale of 1-10, I rate Amazon EKS a 9.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prashanta Paudel - PeerSpot reviewer
DevOps Engineer at Helvar
Real User
Top 10
Aug 14, 2025
Improved reliability and efficient customer support contribute to high ratings, but version management processes could be streamlined
Pros and Cons
  • "The most valuable capability of Amazon EKS is managing the management portion of Kubernetes, which is the best thing that we get from Amazon EKS."
  • "The area of Amazon EKS that could be improved is the development cycles because every six months a new version of Kubernetes is launched."

What is our primary use case?

For the usual use cases of Amazon EKS, we have been running different kinds of servers, such as web pages, and we have also used it to provide the SaaS solution for the end customer, delivering software as a service to the end customers. Basically, I deal with apps, SaaS applications, and websites.

We don't use Amazon EKS internally for us; we usually provide the service to others for their solutions.

What is most valuable?

The most valuable capability of Amazon EKS is managing the management portion of Kubernetes, which is the best thing that we get from Amazon EKS. Even though we have to upgrade it every six to seven months, it provides all the things required for us, so if a person knows how to install it and make use of it, that's all that's needed for using Amazon EKS.

Regarding self-healing nodes of EKS in minimizing administrative burdens for my customers, I appreciate that this feature allows nodes to try to heal themselves, which is a good feature. However, I haven't used this feature often, but having the service's ability to find and heal themselves or replicate is a good option for Amazon EKS to maintain high infrastructure uptime.

What needs improvement?

The area of Amazon EKS that could be improved is the development cycles because every six months a new version of Kubernetes is launched. Working in the infrastructure, I have found it quite difficult to keep up with infrastructure updates and new versions. Migrating the whole infrastructure from one Amazon EKS cluster to another is quite cumbersome, so if possible, version management should be made much easier than it is now, perhaps with some option to deploy code using blue-green updates. Creating a clone of the current infrastructure, updating it to the latest version, and terminating the old infrastructure would be a great enhancement.

I haven't used Amazon EKS's automated patching feature, but I believe it involves directly upgrading the AMI versions remotely or from the Amazon EKS dashboard. I understand it is a good feature, but I haven't used it yet.

For how long have I used the solution?

I have been working with Amazon EKS for seven years in Kubernetes only, and I would say four years in Amazon EKS specifically.

What was my experience with deployment of the solution?

My experience with the deployment and initial setup of Amazon EKS is usually straightforward. If you have the right Terraform code or the right knowledge, you can create it from the console or using Terraform or other tools; I don't find difficulties in starting a Kubernetes cluster. However, using the right principles or tools together with Amazon EKS may be challenging.

What do I think about the stability of the solution?

In terms of stability, Amazon EKS is pretty good. I don't encounter issues with stability if I use the right methods of deployment. For instance, using spot instances that are inexpensive can lead to downtime if not managed correctly.

How are customer service and support?

My experience with customer service and technical support of AWS for Amazon EKS has been generally positive. Earlier, I was in developer support where the response time was maybe three to four hours after ticket submission, but I was able to resolve most problems with their support. I don't have any complaints.

I would rate technical support for Amazon EKS at an eight out of ten based on my experience with the developer support.

How would you rate customer service and support?

Positive

Which other solutions did I evaluate?

I have been using Amazon EKS for four years. In addition, I have used other solutions.

What other advice do I have?

The integration of Amazon EKS with IAM is easy; if you have the right policy in place, you can create a role from the policy and then apply it to the application that you are using. It provides a way to use IAM to provision the software and infrastructure portions, as well as integrating application users into AWS IAM, making it very easy to implement if you know how to do it.

The influence of EKS's integration with other AWS tools on application development and management processes is significant; EKS itself is just the infrastructure. Application development requires the right tools with Amazon EKS, as it only provides a place to deploy things, and not the entire development cycle or management of workstations and servers. You must use something on top of Amazon EKS to fulfill the development cycle or CI/CD pipeline. Once the CI/CD pipeline is developed with Amazon EKS as the deployment platform, it becomes easy for developers to develop and test applications in the cluster.

I am not exactly sure about the pricing of Amazon EKS, but I think it is priced at the instance level, meaning EKS itself is not that high in price. However, whatever instances are used for Amazon EKS will determine the actual costs, particularly the traffic coming into the cluster.

Currently, I am not working with any software other than Amazon EKS, but we have plans to utilize some other applications, not just Amazon EKS, involving other services of AWS.

On a scale of one to ten, I rate Amazon EKS an eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Amazon EKS
November 2026
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
920,939 professionals have used our research since 2012.
reviewer2785698 - PeerSpot reviewer
Technical Solutions Engineer at a leisure / travel company with 501-1,000 employees
MSP
Top 5Leaderboard
Jan 12, 2026
Running critical financial workloads has delivered reliable low-latency deployments
Pros and Cons
  • "Amazon EKS has very good scalability with 100% uptime and zero latency."
  • "I have worked on several improvements, particularly regarding instances when Amazon goes down, which is the only time I see issues in Amazon EKS."

What is our primary use case?

I use Amazon EKS mainly for deploying my application onto the Kubernetes infrastructure, which is provided by the underlying Amazon infrastructure.

I have many services, many applications, and many web services and web applications which are deployed using Amazon EKS across different regions in Amazon web service locations and data centers.

Other than deploying applications onto Kubernetes infrastructure using Amazon EKS, I don't have any other use cases for this tool in my current organization.

What is most valuable?

Amazon EKS has very good scalability with 100% uptime and zero latency.

Amazon EKS is the most cost-effective solution that I am using currently. If I want to reduce my downtime, I can deploy it in a multiple region architecture, which can reduce the downtime.

It is a cloud-based solution which is managed by Amazon, a global cloud services provider. I have observed very negligible issues while running my applications on Amazon EKS.

It is very pocket-friendly, cost-effective, and the setup is very simple.

If you are running a few applications that require high scalability, you can go for Amazon EKS. It is a very good tool if you want a managed Kubernetes service. It will definitely work wonders for your project.

Currently I work for a financial global giant where a millisecond latency costs around a million dollars. With Amazon EKS, I have a lot of benefits.

What needs improvement?

The only thing I feel is keeping Amazon EKS updated with the current trends and requirements of the global giants which are using this tool.

For how long have I used the solution?

I have been using Amazon EKS for the past three years. It is very brilliant.

What do I think about the stability of the solution?

I have worked on several improvements, particularly regarding instances when Amazon goes down, which is the only time I see issues in Amazon EKS.

It is pretty good and pretty stable.

What do I think about the scalability of the solution?

I have not experienced any scalability issues.

How are customer service and support?

I have not had any issues with customer service.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have not used any previous solutions.

Which other solutions did I evaluate?

I don't have any alternate solutions.

What other advice do I have?

It is already a great tool. It is already a very good tool in the market. I would rate this product a 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2773842 - PeerSpot reviewer
Senior DevOps Engineer at a tech services company with 10,001+ employees
Real User
Top 10
Oct 30, 2025
Automated deployments and cost controls have increased team efficiency and reduced downtime
Pros and Cons
  • "After adding Karpenter to our Amazon EKS setup, we have seen efficiency improvements of approximately thirty to forty percent, along with a reduction in our costs and a decrease in the number of issues our team encounters."

    What is our primary use case?

    We are currently using Amazon EKS as a production environment where we deploy multiple services because we serve banks using our services for identifying threat analysis and synthetic identity. Our main use case for Amazon EKS involves deploying our services based on scoring to determine whether a particular user is valid or invalid based on their social security number and any fraudulent entity they provide. We analyze this information and use Amazon EKS as the platform for deploying that application. We mainly deploy applications using Kubernetes deployments, and based on that, we deploy pods which contain the container that runs the application.

    Amazon EKS helps us manage these deployments for threat analysis and synthetic identity because the controller part is managed by AWS. This addresses our concern about managing it ourselves, as we are managing a large environment where Amazon EKS ensures we can confidently manage our application rather than relying solely on the controller. We have implemented Karpenter, which manages the nodes and continuously monitors to see if any nodes or pods are underutilized or unable to load. It identifies the requirements from the pod side, automatically creates a node, and schedules the pod based on its resource needs. This automation allows us to respond quickly, especially during high load times when pods may get stuck or unable to upload images. The alerts help us react promptly, and another pod will be scheduled to fulfill the user's request within seconds.

    The best feature Amazon EKS offers is automation, particularly with the automatic scheduling of pods on nodes. Karpenter, the new feature added recently that manages the node initialization, is something I really appreciate as it makes independent decisions based on the requirements, unlike older autoscaling configurations. Karpenter prioritizes cost-effectiveness by selecting the cheapest options for nodes, whether they are spot instances or on-demand. Additionally, whenever there is an issue, the pod can be automatically recreated using the defined replica set, providing a significant advantage of Kubernetes.

    Karpenter helps keep costs down by consistently evaluating whether it should take on-demand instances or lower-cost alternatives. It constantly monitors for the lowest price model available in AWS. However, because the cheapest instance can be terminated with little notice, Karpenter quickly transitions to the next available on-demand instance. This proactive cost management is a key feature.

    Amazon EKS has positively impacted my organization as Kubernetes offers orchestration of container-based applications, allowing us to rapidly deploy and fulfill user requests. During busy business days or promotional offers, we experience increased traffic, and Amazon EKS enables quick deployment of containers to meet this demand. If a pod is unresponsive, Amazon EKS can easily launch another pod to maintain service delivery. This adaptability not only enhances user service but also contributes to cost savings since we leverage Karpenter to manage nodes dynamically based on usage.

    What is most valuable?

    Since I joined this company ten months ago, we have reduced the number of failures significantly. Earlier, before using Karpenter, issues with pods hindered our efficiency and resulted in higher costs, as we did not have the option to minimize expenses effectively. Now, with Karpenter, costs have decreased and our efficiency has improved because we can swiftly address alerts and redeploy applications without delay. This transition has greatly improved our operational performance.

    After adding Karpenter to our Amazon EKS setup, we have seen efficiency improvements of approximately thirty to forty percent, along with a reduction in our costs and a decrease in the number of issues our team encounters.

    What needs improvement?

    In my experience with Amazon EKS, I have not encountered aspects that require improvement, as AWS has invested intelligently in its development, especially with the addition of Karpenter. I do not have any particular improvement feedback for Amazon EKS or Kubernetes at this time.

    For how long have I used the solution?

    I have been working in my current field for the last ten months. In terms of my total experience, I have been using Amazon EKS for the last three years, and in my current company, I have been using it for the last ten months.

    What do I think about the stability of the solution?

    Amazon EKS is stable in my experience.

    How are customer service and support?

    Customer support for Amazon EKS is excellent, particularly at the enterprise level, as we can readily raise tickets and receive prompt responses. This interactive support is incredibly useful, allowing for quick resolutions and solutions through live sessions and screen sharing.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have been using Amazon EKS since I started. Although I know about Docker Swarm, it poses issues for large environments like ours, which is why we opted for Amazon EKS.

    We evaluated Docker Swarm before choosing Amazon EKS, as it is not well-suited for expanded environments and long-term deployments, making Amazon EKS the clear choice based on insights from my seniors.

    What was our ROI?

    I have experienced a return on investment with Amazon EKS. Since implementing Karpenter, costs have been reduced and operational efficiency has increased. We can deploy applications swiftly, and our monitoring tools such as DataDog alert us to any pod issues so we can act quickly. This responsiveness enables us to focus on critical issues that require our immediate attention.

    What's my experience with pricing, setup cost, and licensing?

    I appreciate the overall pricing model of AWS, where you pay based on usage, which allows for a clear understanding of costs associated with services. The setup cost is reduced significantly since Amazon EKS simplifies the laborious process of arranging the controller plane, which typically requires substantial human resources and effort. Licensing is straightforward, making it easy to start using the service.

    What other advice do I have?

    I would certainly recommend using Amazon EKS due to its managed services, which alleviate the complexities of controlling the Kubernetes cluster. The scalability features ensure issues with any pods are managed effectively by automatic relaunch processes, maintaining desired states. Karpenter's cost-efficient design is another highlight worth noting for anyone looking to balance container orchestration with spending.

    Amazon EKS has proven to be an exceptional product, particularly as it gains popularity due to its scalability and rapid application deployment capabilities, benefiting organizations across various sectors. This review has been rated nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Ankit-Sinha - PeerSpot reviewer
    Infra Security Engineer at Pluto7
    Real User
    Top 20
    Sep 19, 2025
    Has improved deployment efficiency and eliminated manual infrastructure management
    Pros and Cons
    • "With Amazon EKS, you don't manage the infrastructure yourself; Amazon takes care of it all, allowing you to deploy your container, select the required configurations, and the rest is handled automatically without needing to manage the underlying resources."
    • "One area of Amazon EKS that could be improved is the manual process for adjusting the number of nodes."

    What is our primary use case?

    I'm actually working for a company that uses AWS as a cloud platform, and for our clients, we use Amazon EKS. We utilize multiple clusters and other requirements, making Amazon EKS our choice for deployment service or orchestration service.

    The usual use case for Amazon EKS is to deploy an application intended for heavy user load and traffic. In technical terms, there are multiple services to choose from, but we choose Amazon EKS for its orchestration, load balancing, and auto-scaling capabilities. With this service, you don't have to worry about manual auto-scaling or manual load balancing. Before Kubernetes, manual intervention was needed for scaling applications, leading to potential crashes if capacity was exceeded. Amazon EKS alleviates those concerns with its auto-scaling feature, where predefined thresholds automatically trigger the launching of additional resources to handle increased traffic. Also, Amazon EKS allows configurations such as minimum and maximum server requirements, ensuring scalability while minimizing costs.

    What is most valuable?

    The features of Amazon EKS that I find most valuable include load balancing, auto-scaling, networking, security, and scalability.

    Scalability in Amazon EKS refers to the ability to automatically scale up or down your application based on traffic needs. For instance, if you initially expect 10 users but suddenly have 20, Amazon EKS automatically handles the scaling, thereby preventing application crashes and maintaining service availability.

    Reliability is crucial when running an application on Amazon EKS, as it ensures your application never crashes. With Amazon EKS, you don't manage the infrastructure yourself; Amazon takes care of it all. You simply need to deploy your container, select the required configurations, and Amazon EKS handles the rest without requiring you to manage the underlying resources.

    I have utilized Amazon EKS's integration with IAM, which stands for identity and access management. IAM restricts access to services, ensuring only authorized personnel can access certain capabilities. This prevents mistakes or unauthorized actions, maintaining security throughout the platform.

    The support for AWS tools integration in Amazon EKS influences our application development and management significantly. With integrated features related to security, scalability, and billing, we ensure the efficiency of our processes. At my company, we manage around 600 clusters on Kubernetes and emphasize reliability by integrating Amazon EKS with various third-party applications. This integration aids in deployment, security, and ultimately, efficiency, as it ensures that applications remain available and perform efficiently.

    What needs improvement?

    One area of Amazon EKS that could be improved is the manual process for adjusting the number of nodes. When I've already defined configurations in Docker or YAML files, it seems unnecessary to go back and make similar adjustments in the console.

    For how long have I used the solution?

    I have been working with Amazon EKS for 4.7 years.

    How are customer service and support?

    I do not often communicate with the technical support and customer service of Amazon EKS.

    How would you rate customer service and support?

    Negative

    Which other solutions did I evaluate?

    Currently, I am using GKE in Google Cloud, which is similar to Amazon EKS. The differences between GKE, Amazon EKS, and AKS mainly come down to minor functional variations; overall, they provide similar capabilities.

    What other advice do I have?

    Regarding the pricing and licensing of Amazon EKS, I am not entirely certain, but from my perspective, it's somewhat comparable to AWS's compute instances. While it may be on the pricier side due to being a managed service provided by Amazon, the features and functionalities justify the cost, especially for applications requiring reliability and scalability.

    I participate in the setup and deployment of Amazon EKS, though I don't do it directly through the console. I use a third-party application called Argo CD, which allows me to deploy Kubernetes applications without accessing the Amazon console directly, making the process efficient and straightforward.

    On a scale of one to ten, I rate Amazon EKS a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Rock Wang - PeerSpot reviewer
    cloud architect at selfstarter
    User
    Top 20
    Apr 3, 2025
    Managing complex environments effortlessly while focusing on growth
    Pros and Cons
    • "The most beneficial aspect of Amazon EKS is that it helps manage the Kubernetes master node, so I don't need to maintain the master node, including tasks like upgrading."
    • "Amazon EKS is very scalable, but scaling can sometimes cause trouble. When Amazon EKS scales up or down, there might be occasional intermediate pod interruptions, though it's rare."

    What is our primary use case?

    I use Amazon EKS for managing production environments. I have worked for different companies over the past three years, managing microservice applications on Amazon EKS to deploy application code to the environment, including the production environment. We use DevOps methodology to deploy these services.

    What is most valuable?

    The most beneficial aspect of Amazon EKS is that it helps manage the Kubernetes master node, so I don't need to maintain the master node, including tasks like upgrading. This allows me to focus on business code. If using services like Fargate, I only need to maintain my workload, simply uploading code that will be deployed to the Kubernetes cluster. This is especially beneficial for startup companies that lack the technical resources to manage the Kubernetes cluster. Furthermore, Amazon EKS allows me to utilize Kubernetes cluster-level expansion. If there’s insufficient resource on a machine, the cluster can automatically expand to add new nodes.

    What needs improvement?

    Although Amazon EKS is popular, there are areas for improvement. It could support more scenarios and plugins. Currently, some third-party plugins, like certain network plugins such as Weave CNI, might not be fully supported. 

    For how long have I used the solution?

    I have been working with Amazon EKS for more than three years.

    What do I think about the stability of the solution?

    I haven't found any performance issues with Amazon EKS so far. To avoid potential performance issues, it is important to plan resources initially, ensuring there are enough compute resources like nodes to host applications.

    What do I think about the scalability of the solution?

    Amazon EKS is very scalable, but scaling can sometimes cause trouble. When Amazon EKS scales up or down, there might be occasional intermediate pod interruptions, though it's rare.

    How are customer service and support?

    I have escalated some questions to AWS tech support before. I once faced a random issue where a pod abruptly shut down and restarted. Upon escalation, AWS helped me find the root cause. Overall, I would rate AWS tech support an eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have experience with Azure AKS and some exposure to Google GKE. However, I mostly have experience with Amazon EKS.

    How was the initial setup?

    When I first set up Amazon EKS, I faced challenges because there are different setup methods. Using the console does not align well with DevOps. It is better to use EKS CTL or Terraform's IAC tools. Configuring role permission policies is the most challenging part, ensuring Amazon EKS has access to different services or databases.

    Which other solutions did I evaluate?

    I have experience with Azure AKS and some exposure to Google GKE.

    What other advice do I have?

    I would recommend Amazon EKS for large companies, especially banks, due to AWS's extended support for Amazon EKS, its availability, and reliability. Amazon EKS offers a strong solution as part of a full suite, but it should be integrated with services like Lambda for a complete solution. On a scale of one to ten, I rate Amazon EKS an eight because there is still room for improvement. The overall product rating is eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Martin Carletti - PeerSpot reviewer
    DevOps Engineer at a tech services company with 11-50 employees
    Real User
    Top 20
    Sep 10, 2025
    Has supported end-to-end administration of complex workloads with seamless deployment and monitoring
    Pros and Cons
    • "I manage not only networking, pods, or resources but also security, monitoring, the billing for the expenses, access to the cluster, and to the AWS account."
    • "Basically, the problem was that we did not have enough IP addresses for the pods, and we had to change the network add-on in Amazon EKS."

    What is our primary use case?

    I have been working in my current field since I work in the cloud, and I worked for AWS and for Amazon EKS because all of my customers are using Amazon EKS or application container solutions.

    My use cases for Amazon EKS involve working for an AWS partner, one of the biggest in LATAM, where we have many customers or clients around the world with different solutions. I have a client that had many applications in Amazon EKS, and I had the full administration of the cluster. I manage not only networking, pods, or resources but also security, monitoring, the billing for the expenses, access to the cluster, and to the AWS account. I think that is a big field that I can handle within Amazon EKS.

    What is most valuable?

    What I appreciate most about Amazon EKS is that I use tools such as Datadog for monitoring and reporting, and if I have a problem with the cost, I use Prometheus, Grafana, and Loki, as this Prometheus package is cheaper than Datadog. I use Helm to install packages or applications, making it easier and secure to install, uninstall, or update them. I also use Argo CD for CI/CD workflows. In general, these are the main package solutions that I use for Amazon EKS.

    What needs improvement?

    Regarding the downsides of Amazon EKS, I remember a case where I used a network add-on different from what is provided by AWS because the pods request one IP address for each pod. The solution had many pods, and the blocks in the VPC were limited. I didn't have enough addresses to assign to the pods, and I had to change the add-on to handle the IP address using another third-party solution not from AWS. This was one of the first challenges I encountered with Amazon EKS.

    Since then, AWS still hasn't fixed this issue or given me an opportunity to use the IPs that I needed.

    Basically, the problem was that we did not have enough IP addresses for the pods, and we had to change the network add-on in Amazon EKS.

    For how long have I used the solution?

    I have been using Amazon EKS in my career for three and a half years since I worked in the cloud.

    What was my experience with deployment of the solution?

    It took me approximately one month to learn how to use Amazon EKS. The tricky part was implementing Amazon EKS cluster completely from Terraform, as creating all of the resources is challenging. If you create the cluster from the AWS console, many resources are created behind the scenes, but in Terraform, you must create each resource one by one, which was quite difficult. Overall, it took about one month.

    What do I think about the stability of the solution?

    Regarding stability, I have not experienced any lagging, crashing, downtime, or instability with Amazon EKS. I think that Amazon EKS, and Kubernetes in general, is stable. I have had problems with billing because it's expensive, but not with stability.

    What do I think about the scalability of the solution?

    When it comes to scalability, I use Carpenter with Amazon EKS because it is a tool that offers significant granularity for configuration, and it works really well and fast. The inherent scalability of Kubernetes is not the best for me based on resources, but Carpenter works really nicely.

    How are customer service and support?

    I have contacted the technical support of Amazon EKS when I had issues with the IP addresses, and they helped me solve it by installing another network add-on. On a scale from 1 to 10, I would give the support of Amazon EKS a nine because it was nice and fast.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used a direct alternative to Amazon EKS, which is ECS in AWS. I have many clients using ECS, Elastic Container Service, which is the native service for containers in AWS. It's not the same as Amazon EKS; it's another orchestrator, but it works fine when your application is not big.

    How was the initial setup?

    The initial deployment with Amazon EKS was easy, but I remember that my first deployment was done with a YAML file, just using kubectl. I used kubectl run and the YAML file, and after that, I learned about Argo CD, which made the process much easier.

    What other advice do I have?

    Amazon EKS does require maintenance on my end. Last year, Kubernetes had many updates, which was a difficult task. This is why I use Helm to install all of the applications in the cluster. If the application is built for you, you can create the Helm chart for this application and install it using this tool. I think that is the best option when you need to update the cluster. I know that AWS now offers many new applications add-ons included in the console, making it easier, but I still think that maintenance is one of the most complicated aspects of the cluster.

    On a scale of 1-10, I rate Amazon EKS a nine.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer2753688 - PeerSpot reviewer
    Software Engineering Manager at a tech vendor with 1,001-5,000 employees
    Real User
    Top 20
    Aug 29, 2025
    Efficient implementation and integration streamline project completion and enhance workflow, but cost efficiency raises concerns
    Pros and Cons
    • "The best feature I found in Amazon EKS is ease of implementation; I'm not very knowledgeable about video software and had to learn it quickly for this specific project, and I found it very easy to implement."
    • "About a year and a half ago, the cost was somewhat high. Though I wasn't directly affected as my customer paid for it, they complained about the billing."

    What is our primary use case?

    I use Amazon EKS for one of my customers when I am an independent contractor. They do video recording for events such as weddings, advertisements, and other occasions. They wanted to stream their content, and I advised them to use Amazon EKS as a good solution so they can easily ingest the raw materials, process it, do all the cuts using specific video software, and then publish it wherever they need.

    What is most valuable?

    The ease of implementation and integration was accomplished by writing some small scripts. I implemented workflows for data ingestion, sending it for cuts, and then directing it to the presentation layer. The simplicity of it was key.

    The automated patching feature for the Kubernetes clusters provided valuable benefits through ease of maintenance and simplification of maintenance. I don't have to manually monitor or create any additional services for monitoring the patches; it's just there and does the work automatically.

    From my perspective, integrating existing applications into a single workflow is beneficial for application development and application integration.

    The workflows were straightforward, collecting data from raw recordings from cameras, putting them on cloud storage, ingesting them into video editing software, and going to a CDN for publishing.

    What needs improvement?

    About a year and a half ago, the cost was somewhat high. Though I wasn't directly affected as my customer paid for it, they complained about the billing. If they could reduce the price, that would probably attract more customers, especially from this industry, as they are rather small companies with limited budgets for such tooling.

    For how long have I used the solution?

    I have been working with Amazon EKS for about a year and a half, with my first notes dating from March 2024.

    What was my experience with deployment of the solution?

    I escalated a couple of cases to AWS support. I have mixed feelings about this as they were quite helpful, but the response times were quite long. It took them about five business days to get a response to my question, but when they replied, the response was very valuable and helped me.

    What do I think about the stability of the solution?

    I didn't notice any crashes, slowness, or performance issues with the Amazon EKS product. My client could have potentially experienced such issues while using it, but they never reported any complaints, so I don't believe there were any issues.

    How are customer service and support?

    I would rate the tech support around seven or eight on a scale of one to ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I worked with container services about a year ago as part of my project at that time. I enjoyed using AKS, but I think its equivalent in AWS is better; it's more mature and easier to implement than AKS on Azure.

    How was the initial setup?

    The best feature I found in Amazon EKS is ease of implementation. I'm not very knowledgeable about video software and had to learn it quickly for this specific project, and I found it very easy to implement. It probably took me a couple of hours to really understand it and learn how to use videos, and it was probably the easiest of all the solutions that I tried.

    What about the implementation team?

    I use the DevOps server as software as a service on Azure. I didn't need to set any server for that; it was just there. I added it to my dashboard and started using it.

    What was our ROI?

    In terms of cost savings, time savings, and efficiency improvements, I've definitely seen returns on investment. Considering my rate and the couple of hours spent, rough calculations show around 30% return on investment.

    What's my experience with pricing, setup cost, and licensing?

    The majority of my time setup cost was very affordable, taking just two hours. It was easy as I didn't have to worry about setting all the infrastructure underneath, just using what's there. This saved my time, allowing me to complete the project within several hours instead of days or weeks.

    Which other solutions did I evaluate?

    When I evaluated several solutions, Amazon EKS looked more intuitive to learn. I was prototyping for two hours each, and with Amazon EKS, I had this raw prototype running after around two hours. With other services, after two or three hours, I was still in the middle of my work with no visible effect, so that was the benefit.

    What other advice do I have?

    I am working with a set of tools within the Azure toolbox. Azure is a huge collection of services with over 100 of them. I use virtual machines, Azure Functions for serverless processing, especially for creating APIs that do automated tasks. Additionally, I use SQL Server database and infrastructure as code, creating using Terraform, creating virtual private networks, setting up firewall rules to increase the security of my customer's solution.

    I give Amazon EKS a rating of 8 out of 10.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    MarcoFekry - PeerSpot reviewer
    Cloud Consultant & Service Delivery Manager at global brands
    Real User
    Top 5
    Aug 26, 2025
    Experience has improved deployment efficiency and highlighted areas for simplification
    Pros and Cons
    • "The deployment process for Amazon EKS is straightforward; you don't have to do anything basically, you just have to get the right image and the normal operation for Amazon EKS."
    • "Microsoft Azure offers more simplicity while doing complex deployments. AWS offers the same solutions; however, it seems more complicated when it comes to independent resources, where you need to establish dependencies before doing the actual resource deployment."

    What is our primary use case?

    I usually work with AWS tools focused on infrastructure deployments, onboarding new customers to the cloud, and offering the best practices across infrastructure, networking, security, monitoring, and availability, discussing high availability solutions and implementing the best practices over these. That's mainly my scope. For the development part, when it comes to services such as functions, Lambda functions and X-Ray and development services, I actually interfere with them in the deployment part and not for the configuration or the development part.

    I've built a tool that can manage all these resources, whether it's on Microsoft Azure or Amazon Web Services or Oracle itself. This tool is efficient when it comes to assessments, assessing the environments for customers, getting the best security practices and measurements across the environment the customer has, having a cost optimization component that can be used to optimize the cloud environment. It covers automated deployments that you use with a user interface, so you don't have to write any code while deploying complex scenarios.

    Regarding my experience with Amazon EKS, I have a complete solution for deployment as well. The tool is really powerful and can be used to do various things. I'm involved in the infrastructure, networking, and deployment part, so deploying these resources is one of my daily responsibilities. I use this tool to deploy all of these.

    The deployment process for Amazon EKS is straightforward; you don't have to do anything basically. You just have to get the right image and the normal operation for Amazon EKS.

    What is most valuable?

    The best features of Amazon EKS involve the orchestration, which may be the concerning part of each customer when it comes to Amazon EKS especially. The automation part, the deployment and monitoring part, the security as well, having the connectivity going private or public, or using Kubelet are various aspects that users should be aware of, providing good experience while discussing these options with customers.

    What needs improvement?

    The integration capabilities of Amazon EKS seem fine, but it can be challenging using AWS services compared to other cloud providers, for example, Microsoft Azure. From using both platforms, Microsoft Azure offers more simplicity while doing complex deployments. AWS offers the same solutions; however, it seems more complicated when it comes to independent resources, where you need to establish dependencies before doing the actual resource deployment. This part needs an automation layer that already exists with the Microsoft Azure portal, which facilitates everything for the user experience.

    I don't see much room for improvement for Amazon EKS; the Kubernetes technology is the same across all cloud providers. Most customers focus on the main common features they will use, such as the monitoring or the orchestration part, which is their main concern when it comes to this service specifically.

    For how long have I used the solution?

    I have experience using Amazon EKS for approximately six years.

    How are customer service and support?

    Regarding technical support from Amazon, I never personally experienced it, but the team I'm handling has faced their support, and they indicated they're quite good, but not on the first level part.

    How would you rate customer service and support?

    Positive

    What was our ROI?

    I have definitely seen an ROI with Amazon EKS. I developed a tool for cost optimization that can cover all of these, even with better approaches than the cloud itself. The tool I developed uses the native AWS recommendations, so ROIs and any saving plans that can be offered are included within the cost optimization. However, we've added our experience component upon using these resources as well.

    For example, AWS will never tell you that you have to delete a virtual machine or an EC2 instance. However, our report can detect the stopped instances and provide a recommendation for the customer that for cost saving, they can use a backup or snapshot for this machine, and delete it. If they need to restore it, they can do that, or they may have to remove it if they're not using it.

    What other advice do I have?

    In terms of pricing for Amazon EKS, I think it's quite reasonable. If we compare the cost to other providers, with providers such as Oracle, it will be much higher in cost. When comparing it to Microsoft Azure, it seems similar, with some variations. On a scale of one to ten, I rate Amazon EKS a seven out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Yossi Shmulevitch - PeerSpot reviewer
    Owner at SoftContact
    Real User
    Top 5
    Jul 25, 2025
    Focus on integration capabilities and ease of use while Kubernetes expertise enables seamless hybrid deployments
    Pros and Cons
    • "Based on my experience, the best features are backed up with extensive security that AWS allows and is firmly integrated into their entire AWS cloud."
    • "The major area for improvement I've seen involves deep diving into one CSP with no equivalent solution elsewhere."

    What is our primary use case?

    From AWS, I use many services, but mostly my work revolves around Cloud Native, specifically Amazon EKS. Kubernetes is my area of focus and expertise. Most of my expertise is around Kubernetes and Cloud Native technologies. This is why I don't call myself a full cloud offering expert, but I mostly focus on the Kubernetes usage with other OSS solutions around K8S. It's not really a niche; it's huge.

    I handle both application workloads and data ingestion workloads.

    What is most valuable?

    Based on my experience, the best features are backed up with extensive security that AWS allows and EKS is firmly integrated into their entire AWS cloud offering. The second feature is the ability to do what we call an in-place upgrade (upgrading an existing cluster), which is a very strong capability. Additionally, the ability to integrate other add-ons such as service mesh exists, but I don't use it heavily. The ability to use all EC2 node options, including GPU options, works quite efficiently.

    The freshness of the Kubernetes versions is the most interesting aspect around CSP's Kubernetes offering; it's about how close they are to the latest and greatest of Kubernetes. GCP is the leaders in that area, but Amazon is quite close behind, which is very important.

    It is definitely helpful to streamline the application deployment process.

    What needs improvement?

    Regarding the flexibility part, if I want to use something such as Kong/Linkerd service mesh or other solutions, most of the CSPs bind you to their own solutions rather than allow other options to be made and integrated with, and this is what I mostly miss in their part.

    In terms of built-in observability in Amazon EKS, I know it's mostly about the great integration with AWS itself. When I want to integrate it with any Grafana or Prometheus solution within AWS, things work efficiently with IAM. However, when I want to cross the boundary of the CSP, that becomes an issue. Integrating some open-source solutions works, but I need to work really hard for that.

    The major area for improvement I've seen involves deep diving into one CSP with no equivalent solution elsewhere. The most important consideration is about the pricing and the flexibility of moving and building a multi-cloud environment for most customers. The issue is that when CSPs try to lock you in, flexibility becomes the most critical aspect.

    Amazon aims to put you in a very Amazon-centric environment, but you need to be aware when you're using Amazon EKS that you're not locked in. The major paradigm for customers with maturity in using cloud solutions  is to avoid vendor lock-in. Most early adopters understand this, but the main mass, such as the banking companies I work with, aren't in the same state of mind; they need to build everything from a Cloud Native perspective with as much OSS as possible.

    For how long have I used the solution?

    I am still using all these technologies.

    What do I think about the stability of the solution?

    I would rate stability as nine out of ten.

    What do I think about the scalability of the solution?

    I would rate scalability for Amazon EKS as nine out of ten.

    How are customer service and support?

    For technical support with a business plan, I would rate it as nine out of ten.

    If support is not paid, I would rate it as six out of ten.

    This difference is mainly because of the response time.

    With business support, I rate the solution overall as nine out of ten.

    How would you rate customer service and support?

    Positive

    What was our ROI?

    Considering the pricing of the product, I think it's affordable because it's mostly about EC2 stuff, and the control plane is not too expensive, taking into account what they do behind the scenes. Managing my own stuff in an on-prem environment helps me say that it's quite inexpensive in that aspect. The control plane is cheap, but the pricing of EC2 remains the same. I mostly don't prefer using EKS Fargate - managed containerized environment because it makes the devops team dumber and allows vendor locked in; it prevents me from managing my own infrastructure - scaling and fine tuning of resources' usage. Using margate as Autopilot in GCP and other products makes me more inclined to be locked in since it provides many features without the need to think much, but eventually, that's how the CSP will lock you in.

    What other advice do I have?

    The integrations with IAM and Elastic Load Balancing are fundamental aspects. EC2 is the most important integration, and IAM is very strong in Amazon EKS, stronger than in other clouds. However, I need to compare it regularly as this landscape changes daily. The ELB and all the load balancing capabilities are quite strong in Amazon architecture and Amazon EKS architecture as well, so it integrates efficiently. I miss the flexibility to use other options, but I understand why they integrated it so tightly into their platform.

    This isn't only an Amazon issue; it also occurs on GCP and other platforms, including Azure.

    Overall rating: 9 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2026
    Buyer's Guide
    Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.