Senior Java Consultant at a comms service provider with 1,001-5,000 employees
Configuring infrastructure efficiently and suggesting UI improvements for a smoother deployment
Pros and Cons
- "Amazon EKS allows upscaling and downscaling by reallocating resources."
- "There is room for improvement in making Amazon EKS less error-prone when writing on the YAML file."
What is our primary use case?
I deal with application development. I have used AWS services for configuring elastic search, deploying in pods, and using the CI/CD pipeline with Jenkins to build and deploy applications.
What is most valuable?
Amazon EKS allows upscaling and downscaling by reallocating resources. It is possible to configure everything, monitor applications, and perform routing in pods, securing the application with whitelisting. Datadog can be used to trace applications for performance issues or errors. It is an effective platform for cloud operations on AWS, similar to its counterpart on Azure.
What needs improvement?
There is room for improvement in making Amazon EKS less error-prone when writing on the YAML file. A UI could help generate config files, simplifying the process for developers who are not architects. It is very time-consuming, and companies often expect developers to do everything, which can be overwhelming.
For how long have I used the solution?
I have used AWS for three or four years, specifically for Amazon EKS for two years.
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What was my experience with deployment of the solution?
It is not easy to configure Amazon EKS, and it requires very detailed attention to configuration and deployment. It can be error-prone and time-consuming to redeploy until a stable configuration is achieved.
What do I think about the scalability of the solution?
Amazon EKS is effective for scalability, providing features for upscaling and downscaling resources as needed.
How are customer service and support?
Their technical support team is good, but they do not instruct on what to do. Having to know what questions to ask is essential. The documentation is adequate but could include more practical insights.
What's my experience with pricing, setup cost, and licensing?
The pricing structure is beneficial for large companies who pay for what they use, but it is not affordable for startups. Offering a free version could help small companies.
What other advice do I have?
Overall, Amazon EKS is a great technology, but the knowledge required to use it is scarce. It is a skill in itself, and developers must undertake multiple roles, which can be difficult. I rate Amazon EKS a seven because it is not easy for developers to configure without a solid base of knowledge.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer | AWS and Terraform Specialist | Multicloud Experience at a agriculture with 11-50 employees
multi-application deployment using advanced networking and autoscaling features
Pros and Cons
- "Amazon EKS is very stable, and when properly configured, I rate it ten out of ten."
- "My first experience with Amazon EKS was difficult, and I would rate the initial setup as two because it was challenging without prior experience in microservices."
What is our primary use case?
I use Amazon EKS to provide the computing power for my applications. We have over thirty clusters in Amazon EKS. Our team uses Amazon EKS to deploy new applications using Helm and to manage our infrastructure. We use Amazon EKS to scale and deploy more applications using different namespaces. Amazon EKS services help us provide clusters where we deploy APIs, services, cron jobs, and other applications to support our services.
What is most valuable?
The features I find most valuable in Amazon EKS include the VPC CNI, which provides networking inside the cluster, and the EBS CSI driver, which is an example of the add-ons used with Amazon EKS. Kube-proxy for DNS is also a valuable feature. The features we use for managing container applications, like scheduling and scaling, simplify our use of Amazon EKS.
What needs improvement?
I would like to see improvements in the management capabilities that are native to AWS for Amazon EKS. Our current use involves using a different tool to administer the management, and I believe enhancing this aspect would be beneficial.
For how long have I used the solution?
I have been using Amazon EKS for four or five years, mostly in financial services.
What was my experience with deployment of the solution?
During the initial setup, I needed to learn about Docker, networking, and microservices, which was a challenge as I didn't have a background in microservices. My first application took three months to deploy, but now, with automation and CI/CD, we can deploy cycles of twenty applications swiftly. Initially, two people were required to deploy Amazon EKS.
What do I think about the stability of the solution?
Amazon EKS is very stable, and when properly configured, I rate it ten out of ten. In my notes, it's a nine. I did experience some challenges with network stability but was able to resolve them with AWS technical support.
What do I think about the scalability of the solution?
We use the Horizontal Pod Autoscaler (HPA) to provide elasticity to our applications. This allows us to scale our applications or APIs as needed, offering reliability through the automation of scaling processes. I rate the scalability as higher than eight.
How are customer service and support?
Technical support from AWS for Amazon EKS is excellent. I rate it eight out of ten. Recently, we faced a network issue, and AWS technical support provided guidance to resolve the problem successfully. Their support was crucial for directing our efforts and solving our IP-related issues.
How would you rate customer service and support?
Positive
How was the initial setup?
My first experience with Amazon EKS was difficult, and I would rate the initial setup as two because it was challenging without prior experience in microservices. However, after the initial setup, my perception improved, and I now rate it as five or six.
What about the implementation team?
Two people were necessary to deploy my Amazon EKS.
What's my experience with pricing, setup cost, and licensing?
We are making a significant effort to transform our usage of Amazon EKS, which was previously rated as eight or nine in terms of cost. Now, it stands at six or seven due to optimizing our workload.
What other advice do I have?
Overall, I rate Amazon EKS as a nine out of ten. It's a very stable and reliable product.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon EKS
May 2026
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
Assistant Manager at M. H. Al Mahroos
The integration and stability are clear and reliable
Pros and Cons
- "Amazon EKS provides good support."
- "The scalability has really helped us a lot in enhancing the customer experience and ensuring quick results."
- "Sometimes, we face minor connectivity issues."
- "Sometimes, we face minor connectivity issues. However, it depends on the applications we are using."
What is our primary use case?
Our primary use case is related to our ecommerce solution, which is very high in terms of data in the database and products. It has one hundred thousand first line items. We developed a system connected with AWS services to translate search keywords into different languages and improve search results accuracy on our ecommerce site.
How has it helped my organization?
The scalability has really helped us a lot in enhancing the customer experience and ensuring quick results. The ROI is really good, especially when compared with other services on-premises.
What is most valuable?
Amazon EKS provides good support. The integration and stability are clear and reliable. The scalability is excellent, allowing us to efficiently handle customer experiences and improve operational efficiency.
What needs improvement?
Sometimes, we face minor connectivity issues. However, it depends on the applications we are using. Improvement might be needed based on different use cases.
For how long have I used the solution?
We have been using it since 2015.
What do I think about the stability of the solution?
The stability of Amazon EKS is clear and reliable.
What do I think about the scalability of the solution?
Amazon EKS's scalability is clear and has improved our operational efficiency a lot.
How are customer service and support?
The customer service and support are good, and we have a paid subscription that provides priority support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was handled by third parties. It involved some complexities, and appropriate inputs were necessary.
What about the implementation team?
We worked with a third-party team for implementation, including many developers.
What was our ROI?
We did several ROIs, which showed positive results. It's particularly beneficial compared to investing in hardware.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is acceptable.
What other advice do I have?
Before implementing, ensure thorough research and ROI analysis. The implementation should be handled by experienced personnel.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
AWS Cloud Engineer at a tech services company
Amazon EKS: Why It Shines, Where It Struggles, and How It Can Improve
Pros and Cons
- "AWS EKS provides flexibility and scalability compared to on-premises Kubernetes."
- "AWS EKS provides flexibility and scalability compared to on-premises Kubernetes."
- "Improvement is needed in reducing the complexity of using EKS."
- "Improvement is needed in reducing the complexity of using EKS. While services like EC2 are user-friendly, EKS and ECS present a steep learning curve with significant responsibilities."
What is our primary use case?
I am working mostly on AWS infrastructure services, such as EC2, EKS, RDS, CloudFormation, IAM, and CloudWatch. I have around one year of experience with Kubernetes and have been using AWS services continuously for three years. My responsibilities include working on server storage, containerization, monitoring, and access policies.
What is most valuable?
Simplifies Kubernetes setup and management.AWS handles cluster upgrades, patches, and availability.Seamlessly integrates with AWS services like IAM, CloudWatch, and VPC.Access to advanced networking, security, and monitoring tools.EKS automatically deploys the Kubernetes control plane across multiple AWS Availability Zones for fault tolerance.
What needs improvement?
For how long have I used the solution?
I have around one year of experience using Kubernetes with AWS.
What do I think about the stability of the solution?
In my project, AWS EKS has shown stability without any issues.
What do I think about the scalability of the solution?
EKS offers excellent scalability, especially compared to Docker Swarm. The ability to scale based on requirements by deploying additional containers is a strong point for Kubernetes.
How are customer service and support?
I have not contacted technical support regarding EKS.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have explored Google Kubernetes Service in my personal projects but did not work on any other Kubernetes projects before EKS.
How was the initial setup?
The initial setup is relatively straightforward when using the AWS Management Console. Setting up clusters and nodes is simplified through AWS's interface compared to on-premises. It took approximately 15 to 20 minutes to complete the setup.
What's my experience with pricing, setup cost, and licensing?
I do not have specific details on EKS's pricing and licensing compared to other services. However, in general, deploying in the cloud offers lower latency and high availability and reduces manual intervention and responsibility, leading to some operational efficiencies.
Which other solutions did I evaluate?
I have worked with Google Kubernetes Service in my personal space but have not evaluated others for professional use.
What other advice do I have?
For large-scale enterprise solutions, Kubernetes is recommended due to its scalability. Despite costing considerations, EKS alleviates the burden of procedural complexities, making it suitable for enterprise-level applications.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Site Reliability Engineer Software Labs at IBM
Handles multiple tasks, seamless integration, scalability is good and serverless deployments
Pros and Cons
- "The good thing was the integration of services. The only thing we had to think about was how we were pushing the code to GitHub or Bitbucket."
- "I would like to see a warm-up time for AWS Fargate, similar to what GCP Cloud Run has."
What is our primary use case?
For EKS, we deployed a Django application. The application built the whole image and stored it in ECR (Elastic Container Registry). We stored the code repository in GitHub, but the image was in ECR. We also had another repository for the Kubernetes manifest files. So we were deploying it in a different image, and the code was in a different image. We had a whole pipeline for deployment, from CodePipeline to ECR, and then from ECR to Kubernetes.
I work with different AWS solutions, such as Elastic Beanstalk, AWS Lambda, DynamoDB, and VPC. I use services like EC2, S3, and VPC every day, so I'm not including those. I've also used API Gateway, and currently, I also use AWS Bedrock.
What is most valuable?
The good thing was the integration of services. The only thing we had to think about was how we were pushing the code to GitHub or Bitbucket. After that, everything was taken care of by AWS.
Everything was connected: the code and the real-time deployment. Testing was done within the same pipeline using CodeBuild. CodeBuild was handling multiple tasks: testing the code, deploying it to ECR, and then running it on AWS Fargate for development or testing. Once it was working fine, we had an approval stage. After approval, we deployed it to EKS using the command line from the same AWS CodeBuild process.
The scalability of EKS is good. We've compared it with multiple platforms, and we've also worked with GCP. There are more good options available in GCP compared to EKS.
But the good thing about EKS is that we can use it for serverless deployments using Fargate. It gives you two options: deploy on EC2 or deploy on Fargate. EC2 runs 24/7 and costs you money, but Fargate only runs when you need it. So EKS was really helpful for saving costs with that serverless capability.
What needs improvement?
I would like to see a warm-up time for AWS Fargate, similar to what GCP Cloud Run has. This would improve internal security. I would also really love to see lower costs compared to other cloud vendors. AWS can get quite expensive.
For how long have I used the solution?
I've been working with EKS on and off for the last two years. Some of the projects were my own, and some were development projects.
How are customer service and support?
They have good documentation and lots of blogs on Amazon AWS, so we mostly follow those. We haven't reached out to technical support directly. We had a plan for technical support, but it took them more time to fully help us.
Sometimes the issue is on our code side and not on AWS's side. Getting the customer service and support involved in our whole process takes a long time. It's better to research for a few hours and fix it yourself rather than waiting for a week or so.
Which solution did I use previously and why did I switch?
GKE gives you really good monitoring and logging, where you can see every bit of information flowing in your environment. AWS provides the same thing with CloudWatch, but it's much easier in GKE to see what's exactly going on. So monitoring and the transparency of what's happening would be one thing AWS needs to improve.
The pros of EKS are that it makes deployment really easy. You just need to package your image in ECR, and then everything goes very smoothly. You don't have to worry about running or managing Kubernetes. It gives you a managed control plane, and they replicate the control plane over different regions. So there's very little chance that it will go down. Reliability is really high with AWS.
How was the initial setup?
When we started we had an issue with rollbacks. We had problems because we had to specify certain AWS parameters in order to deploy it properly. We consulted the documentation and resolved it that way.
We did some testing, and that took about one month with it. Then we started with a very small infrastructure on EKS, migrating some of our traditional websites to EKS directly. So, the initial setup took about two months.
But we didn't use it for microservices; we only used it for two services: one was our platform service, and the other was Redis.
What about the implementation team?
In my case, I handled the deployment part. I had a manager, so I just took his approval and gave him the deployment design. He was overseeing everything, but I was doing almost all the AWS work. The developers were really helpful in making the code run correctly with the image versioning.
Users have to maintain things. For example, we faced an issue where we had a lot of requests coming in, and we weren't ready with enough resources at the time. We had to manually increase the Kubernetes nodes. That was an issue with horizontal scaling. It was our mistake because we didn't automate it.
What was our ROI?
We shifted from EKS to GKE (Google Kubernetes Engine). We are saving around 20% with that change.
What other advice do I have?
I already have recommended it to many people. If you're using AWS for other services, definitely go with EKS because it doesn't make sense to move to another cloud vendor if you're already using everything in AWS. The integration is really good. You get AWS WAF (Web Application Firewall) on top of it, load balancer, GuardDuty, and Inspector. So security-wise, it's really nice to have EKS surrounded by those security tools.
My advice would be to try to go with AWS Fargate initially. Try to understand how ECR (Elastic Container Registry) works because it also costs you money, so make sure your image isn't too big. And if you can, go with AWS CodeCommit, it makes things very fast. And for EKS, they can use Fargate with EKS as a service. So, users don't have to worry about scalability and reliability. It's totally managed from the user's end.
Overall, I would rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant to Vice President at a consultancy with 10,001+ employees
With the serverless option, you can deploy everything and AWS handles the infrastructure
Pros and Cons
- "The serverless capability of Amazon EKS is quite valuable."
- "Amazon EKS offers replatforming and migration capabilities to our customers, enabling them to move from AWS to other platforms like AKS with minimal changes."
- "Amazon EKS could improve in its pricing model, particularly for medium-sized customers who might find the support costs high."
- "Amazon EKS could improve in its pricing model, particularly for medium-sized customers who might find the support costs high."
What is our primary use case?
Amazon EKS is used as a container orchestration platform. Customers use it to develop applications which are containerized and need to be deployed. Kubernetes is the most popular platform across the industry.
How has it helped my organization?
Amazon EKS offers replatforming and migration capabilities to our customers, enabling them to move from AWS to other platforms like AKS with minimal changes. It has also helped in smooth integration with other AWS services, especially API gateways and databases.
What is most valuable?
The serverless capability of Amazon EKS is quite valuable. Earlier, it was necessary to know the exact configuration, including the number of pods and nodes. Now, with the serverless option, you can deploy everything and AWS handles the infrastructure.
What needs improvement?
Amazon EKS could improve in its pricing model, particularly for medium-sized customers who might find the support costs high.
For how long have I used the solution?
I have used Amazon EKS for the past five to six years.
What do I think about the stability of the solution?
I rate the stability of Amazon EKS as ten out of ten. It is highly stable.
What do I think about the scalability of the solution?
Amazon EKS has high scalability. It can scale very well according to needs, and it doesn't have any issues with scalability.
How are customer service and support?
Amazon's technical support is quite good, especially for those who purchase support services. As a partner, we receive excellent support due to our relationship with Amazon.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Amazon EKS is much less complex compared to setting up Kubernetes manually on Linux virtual machines, as it takes away the complexities of installing and configuring everything.
Which other solutions did I evaluate?
We have experience working with both EKS from AWS and AKS from Microsoft Azure, as well as Google GKE.
What other advice do I have?
For those who are Amazon customers and want to deploy containerized applications, Amazon EKS is the best option.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager de production SI technique et corporate at inwi
A highly scalable solution that helps manage nodes and scalability in AWS
Pros and Cons
- "Amazon EKS is like Kubernetes, but it helps manage our nodes and scalability in AWS."
- "Amazon EKS should improve its integration."
What is most valuable?
Amazon EKS is like Kubernetes, but it helps manage our nodes and scalability in AWS.
What needs improvement?
Amazon EKS should improve its integration. Our company does not maintain the external infrastructure.
Amazon EKS should include a graphic interface. Like there is a dashboard in Kubernetes, Amazon EKS should have a graphic interface that is more fluid, more fluent and contains more information.
For how long have I used the solution?
I have been using Amazon EKS for six months.
What do I think about the stability of the solution?
Amazon EKS is a very stable solution.
I rate Amazon EKS a nine out of ten for stability.
What do I think about the scalability of the solution?
Amazon EKS has high scalability. The solution has 10 to 15 endpoints in our organization. The solution is used 24/7 in our organization.
I rate Amazon EKS a nine out of ten for scalability.
Which solution did I use previously and why did I switch?
Before Amazon EKS, I previously used OpenShift and Kubernetes-native.
How was the initial setup?
The solution's initial setup depends on the application inside it. It's easy to have Kubernetes, but deploying other solutions with EKS is hard. It is easy to deploy Amazon EKS in general. I rate the solution an eight out of ten for the ease of its setup.
What about the implementation team?
It took us half a day to deploy Amazon EKS. The solution's deployment depends on whether you want to use the Terraform ECR infrastructure. You have to go to the panel in AWS and deploy Amazon EKS. We needed an integrator for the first time, but then we did everything ourselves for the next deployments. Only one person is required for the deployment and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
Amazon EKS is quite pricey, but the functionality it provides is worth it. The solution has no additional costs, but it depends on the number of nodes used inside it. If we have a lot of traffic, we should scale many nodes, which would cost a lot.
On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten.
What other advice do I have?
Overall, I rate Amazon EKS a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at Infinite Computer Solutions
A fairly priced solution that helps in the managing and autoscaling of services
Pros and Cons
- "Through Amazon EKS, we can have the blue-green deployment very easily."
- "The management of the nodes in Amazon EKS should be improved."
What is our primary use case?
We deploy different solutions on the EKS cluster for our clients to use.
How has it helped my organization?
Since it is a managed service of AWS, Amazon EKS helps us in the managing and autoscaling of services. We don't have to worry about multiple things like managing the nodes or IP addresses and can focus on our work.
What is most valuable?
Through Amazon EKS, we can have the blue-green deployment very easily.
What needs improvement?
The management of the nodes in Amazon EKS should be improved. AWS should reduce the constant upgrades of the nodes of Amazon EKS or EC2 machines.
For how long have I used the solution?
I have been using Amazon EKS for almost two years.
What do I think about the stability of the solution?
I rate Amazon EKS a seven out of ten for stability.
What do I think about the scalability of the solution?
I rate Amazon EKS a nine out of ten for scalability.
How are customer service and support?
The solution's technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup is straightforward for us because we use Terraform scripts, which we have written and can reuse. It is the same for the console.
What was our ROI?
If your application goes to production, you will definitely see an ROI with Amazon EKS.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is fair enough and a little less costly.
What other advice do I have?
I would recommend Amazon EKS to other users.
Overall, I rate Amazon EKS an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2026
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