We use Amazon EKS for our proprietary solutions and applications.
Sub Gerente Backend Digital Regional at a retailer with 501-1,000 employees
The tool is a good investment but needs improvement in customer operations
Pros and Cons
- "Amazon EKS is very scalable."
- "Amazon EKS needs to improve customer operations and technical support."
What is our primary use case?
What is most valuable?
Amazon EKS is very scalable.
What needs improvement?
Amazon EKS needs to improve customer operations and technical support.
For how long have I used the solution?
I have been working with the tool for five years.
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Amazon EKS
June 2025

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What do I think about the stability of the solution?
The tool's stability is high.
How are customer service and support?
We don't need technical support at the moment.
How was the initial setup?
The tool's deployment is not complex.
What was our ROI?
Amazon EKS is a good investment.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is good.
What other advice do I have?
I would rate Amazon EKS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior System Engineer at Techline-eg
Provides good performance and used for testing and learning purposes
Pros and Cons
- "The solution's performance is good."
- "The solution's graphical interface is not the best."
What is our primary use case?
I used Amazon EKS for my personal learning purposes. I used the solution to learn how to initiate and upgrade the Kubernetes cluster for testing in my own lab.
What is most valuable?
Amazon EKS is a good tool for my testing and learning purposes. The solution's performance is good. It is a good solution for my learning and my labs.
What needs improvement?
The solution's graphical interface is not the best. It could be better in terms of enabling some integrations or managing the configuration.
For how long have I used the solution?
I have been using Amazon EKS for one or two years.
What do I think about the stability of the solution?
I rate the solution’s stability ten out of ten.
What do I think about the scalability of the solution?
Amazon EKS is good when it comes to scaling the cluster, adding, removing, or upgrading the nodes. Upgrading the machine's resources is easy.
How are customer service and support?
Amazon EKS has a big community, and support is really good.
How was the initial setup?
The solution's initial setup was easy.
What was our ROI?
If the deployment fails, you're still up and running. Scaling up or down can be done with zero downtime.
What other advice do I have?
Some of the Kubernetes clusters were on Amazon, GCP, and Azure. I used most of them on-premises. I installed the Kubernetes cluster in my own environment.
Overall, I rate the solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon EKS
June 2025

Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Team Lead, Network at a tech consulting company with 11-50 employees
Recommended cloud solution with easy setup
Pros and Cons
- "The solution is easy-to-set up."
- "I'd like improved traffic handling and additional application details within the system."
What is most valuable?
The solution is easy-to-set up. It is quick, and the main management is conveniently maintained in AWS, eliminating concerns.
What needs improvement?
I'd like improved traffic handling and additional application details within the system.
For how long have I used the solution?
I have been working with the solution for three years now.
What do I think about the stability of the solution?
Amazon EKS is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The solution is straightforward to set up.
Which other solutions did I evaluate?
We are also working with VMware Tanzu.
What other advice do I have?
I would recommend the solution. Overall, I rate it a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

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Updated: June 2025
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Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros
sharing their opinions.