Zscaler Internet Access Reviews and Pricing

Arnab

Data Analyst at a tech services company with 11-50 employees

Aug 8, 2023

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An easy-to-deploy product that is highly scalable and has a vast number of use cases

Pros and Cons

"SSL inspection is a valuable feature."

"The tool should improve the predefined dictionaries."

What is our primary use case?

The use cases of the solution are vast. CASB is a part of the product.

How has it helped my organization?

The solution has policies that work on client connectors. It’s pretty decent.

What is most valuable?

SSL inspection is a valuable feature.

What needs improvement?

The tool should improve the predefined dictionaries. The product should focus on improving its current features. They are good, but they need a lot of polishing.

Buyer's Guide

Zscaler Internet Access

August 2025

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For how long have I used the solution?

I have been using the solution for almost a year. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the tool's stability an eight out of ten.

What do I think about the scalability of the solution?

The scalability of the tool is pretty good. I rate the scalability a nine and a half or ten out of ten.

How are customer service and support?

The product must improve its support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. The solution is deployed on the cloud.

What was our ROI?

I see an ROI on the product.

What's my experience with pricing, setup cost, and licensing?

The pricing is decent, but it is not that low. If we need any extra features, the price will increase.

What other advice do I have?

People wanting to use the solution must not rely much on predefined dictionaries. I would recommend the product to others. Overall, I rate the product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.