Zoho Analytics Reviews

We use this solution for report generation.

The front end of this solution including the graph generation using SQL has been most useful.

The customer service and support for this solution could be improved by faster response times.

We have been using this solution for two and a half years. 

This is a stable solution. 

This is a scalable solution. 

I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.

Positive

The initial setup is straightforward. 

I would rate this solution an eight out of ten. 

We are a solution provider and Zoho Analytics is one of the products that we implement for our customers. It is used to improve the customer experience from CRM up to inventory.

The most valuable feature is reporting. Zoho Analytics is the best software for giving reports to customers and we can create any report that is required. It is very easy to do.

You can supply data to this solution in many other forms, such as an Excel spreadsheet.

This solution does not support manufacturing facilities.

Across Zoho products, it is not possible to consider multiple types of discounts. For example, if you give a discount on one level, and then want to give a separate discount at the invoice level, it is not possible.

We have been using Zoho Analytics for between three and four years.

We have had no issues with respect to stability.

One of our customers is a very large television network. For them, we handle all of the requested customizations in Zoho.

They have gives us support when we have needed it.

The initial setup is very simple, and not complex.

The length of time for deployment depends on the complexity of the reports. If there are only a few reports then it can be done in perhaps an hour's time. It's very simple but some kinds of reports are complex and take longer. For example, property dealers have their own cost sheet and it has more than 620 fields of data with different combinations of calculations. Definitely, reports of this type take between two and three days to create.

We have a very good technical team that handles deployment and maintenance.

I don't feel that price is an issue for this product. Sometimes we lose a client because of the pricing but that is part of any business.

Personally, I am completely satisfied with Zoho Analytics and it is definitely a product I recommend.

My advice for anybody who is considering this solution is to think about how much time you will be saving in developing reports. The question is why you would want to develop a new report when the facility is already available in Zoho Analytics. It is a waste of time and your customer's money to recreate reports that already exist.

I would rate this solution an eight out of ten.

We really like that it's user friendly and has a lot of combinations and charts. They're good compared to other tools. We used a free Elastic product, comparatively, this solution is good because of their support, UI, and connecting to databases is very easy. 

In terms of improvement, they have a limited number of graphs available in their store. They should come up with more graph style forms. They should have more charts and at the same time, you can't create panels like with Microsoft BA. 

I have been using Zoho Analytics for nine to ten months. 

It's stable. It works. 

We checked the scalability and it is scalable. 

There are around four to five users who use this solution. The users are primarily developers. We develop dashboards and analytics and then give them to our clients. Three to four people deploy it and implement it for our clients. 

Zoho technical support is good. 

The initial setup was very easy and user-friendly. The deployment took two to three hours, it's very easy. 

I also used a BA tool but the issues with those dashboards were that the license prices were very high for the Indian market. 

Zoho prices are reasonable. We have different plans with them; monthly, quarterly, yearly. 

I would rate Zoho Analytics an eight out of ten. 

They have imited graphs. In the next release, I would like for them to have features like Microsoft BA, in which we can create clickable buttons to help us navigate. Zoho does not have this. If they could develop those buttons in the next release, it would be helpful. 

We use Zoho Reports for process, organisational analysis, and improvement. This means bringing in different data related to an organisational process and structure, including roles, responsibilities, systems, data, etc. We use the visualisations to identify trends and outliers in the data which helps us to find improvement opportunities.

Zoho Reports makes it easier and quicker for us to create insightful visualisations. It is much easier than downloading the data, then wrestling with Excel. The interactive visualisations can be shared very easily with colleagues and customers. It has made things easier and allowed us to deliver more value to our customers.

The report builder is very simple to use, and is one of the most intuitive that I have used. It is not as comprehensive as some, especially the more expensive tools, but that is the beauty of it; the simplicity. The integration interface is very easy to use and allows you to directly connect to a variety of APIs.

It would be great to have more user input fields which can be used on dashboards. For example, variables or sliders that can be used to change assumptions which have been made in the analysis. 

Some more graphical options would also be great.

We have seen a couple of bugs, but they were resolved very quickly. We found information on the bugs in the support portal.

Our usage is fairly limited in terms of the amount of data that we use.

There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you out, if necessary,

I have used TIBCO Spotfire and Qlik Sense in the past. Both are great tools, but cost was the main factor, and Zoho Reports did everything that we needed.

The initial setup is very simple. Although, if you need to do more than the most basic reports, then a knowledge of SQL is useful.

We implemented using an internal team.

An exact ROI is hard to calculate. However, we have definitely made sales that would have been much harder, or unlikely, as a result of the speed with which we were able to prepare comprehensive analysis.

I would recommend looking at your usage and whether the Zoho One license model would work for your organisation. It is very cost effective if you use other Zoho tools.

Only previous used tools and MS Excel.

Setting it up is pretty easy.

The fact that it generates graphs on the web is a valuable feature.

We created quality indices that were presented in a TV production.

It should have more options for graphics, if it stayed with the quality of graphs of excel, would be great.

I have been using Zoho Reports for 6 months.

No.

No.

No.

Good.

Good.

We previously used Google Docs and Microsoft Excel 365.

Straightforward.

Its a fast tool to assist companies who do not want to spend on software developments.

Dashboards and pivot tables.

We are a hotel chain. There are seven hotels all over the country and Zoho Reports let us collect important information without traveling or sending big e-mails.

Delete and copy cells. I would let the users delete and copy as many cells as they want. It is absolutely uncomfortable for me to do it one by one.

Five months.

It was not complex, I think the videos help a lot.

• Import data from feeds
• Drag and drop report designer
• Publish & Share - to a schedule
• For beginners and data base admins alike

• Analyses expenses per account for customers in our CRM
• Provides dashboards for different areas of business
• Allows "live" reporting of data gathered using Zoho creator forms

Query builder guidance/steps for beginners who need to write actual queries

5 years

Zoho Reports is a SaaS. Deployment is as simple as logging in with an account/Gmail/Google Apps account

Excellent up-time and remains fast and responsive, even with 2 million records in the database

I've seen implementations from 1000 records to more than 2million records. No issues with either.

Excellent. the support team have been very helpful, on one occasion even writing a particularly complex query for me,

Excellent

Microsoft SQL reporting services - too expensive and has hardware requirements. Easier sharing via cloud and costs difference made me switch.

Simple - Import spreadsheets, create relationships, create reports.

I am a Zoho partner so implement for myself and my customers.

$50 USD / Month

Zoho offer trials of all their products. I recommend using the trial and exploring the product fully.