I use Windows 10 in my company as an operating system to install applications, and then we use the applications to do what we need to do. The tool helps our company use browsers to surf the internet. With Windows 10, there are office tools that help users to work.
System and network security engineer at Central Bank of Nigeria
Ensures an increase in the productivity of its users
Pros and Cons
- "The most valuable feature of the solution is that it is easy to use, making it a user-friendly product."
- "It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times."
What is our primary use case?
How has it helped my organization?
The tool's use increased productivity in our company because its users don't need any training to get started with the solution.
What is most valuable?
The most valuable feature of the solution is that it is easy to use, making it a user-friendly product.
What needs improvement?
Windows 10 has already been moved to Windows 11, but of course, they are more or less the same tool. Windows 10 can do something to make the tool available without the need to boot it. It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times.
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For how long have I used the solution?
I have been using Windows 10 since its inception. I believe I have been using the product for six years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution.
Around 8,000 users in my company use the product. Even if my company plans to expand the use of the solution, we will do it at a slow pace.
How are customer service and support?
My company pays to get premium support from Microsoft.
Which solution did I use previously and why did I switch?
My company has experience with Windows XP, Windows 7, Windows Vista, Windows 8, and Windows 11. My company kept upgrading to the latest version of the solution.
How was the initial setup?
The product's initial setup phase was easy.
You need to have Windows OS in place for the product's deployment phase. If you're doing the deployment online, you can download the tool. If you don't take care of the deployment online, you need a bootable device.
The solution can be deployed in 20 to 30 minutes, depending on your internet strength.
Around five to ten people are required to take care of the product's deployment and maintenance phases.
What about the implementation team?
The installation phase of the product can be managed by oneself.
What's my experience with pricing, setup cost, and licensing?
I am not part of the vendor management team, so I don't know the product's price, but I know that my company has an enterprise agreement with Microsoft.
What other advice do I have?
The performance of the product is good.
The product is easy to use and is straightforward.
I rate the overall tool a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Personal Banker at HDFC Bank
A user-friendly solution that provides good stability and performance
Pros and Cons
- "Windows 10 is a user-friendly solution that has good stability and performance."
- "Windows 10 should provide more frequent updates."
What is our primary use case?
I have used Windows 10 in my multiple roles. I used to manage the operating system from an operational point of view. Later, I used to prepare a design document for the security configuration.
What is most valuable?
Windows 10 is a user-friendly solution that has good stability and performance.
What needs improvement?
Windows 10 should provide more frequent updates.
For how long have I used the solution?
I have been using Windows 10 for many years.
What do I think about the stability of the solution?
I rate Windows 10 a nine or ten out of ten for stability.
What do I think about the scalability of the solution?
More than 2,00,000 users use the solution extensively in our organization.
How was the initial setup?
The solution’s initial setup is very straightforward.
What about the implementation team?
The solution was implemented through an in-house team. Normally, we have a golden image used across the organization and then implement that.
What other advice do I have?
I would recommend Windows 10 to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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October 2025
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Design engineer at a construction company with 201-500 employees
Integration capabilities and user interface drive operational efficiency
Pros and Cons
- "Windows 10 provides integration capabilities and operational efficiency."
- "Windows is considered overpriced, especially given the normal software functionalities."
What is our primary use case?
Windows 10 is the operating system for our entire organization.
What is most valuable?
Windows 10 provides integration capabilities and operational efficiency. The user interface, ease of deployment, and pricing are appreciated. It is the most common operating system, and people like it as there are no particular problems or issues.
What needs improvement?
The areas of firewall, antivirus, and similar features could be improved as they are not very strong.
For how long have I used the solution?
I have been using Windows for many years.
What was my experience with deployment of the solution?
No major problems; right now, deployment is pretty good.
What do I think about the stability of the solution?
I haven't faced any major downtime issues.
How are customer service and support?
Our organization is quite satisfied with Microsoft's support.
How would you rate customer service and support?
Positive
How was the initial setup?
Installation is pretty good with no big problems.
What's my experience with pricing, setup cost, and licensing?
Windows is considered overpriced, especially given the normal software functionalities.
Which other solutions did I evaluate?
Apple products are much better, but they are more expensive.
What other advice do I have?
I would prefer to remain anonymous. I would rate the overall solution an 8 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 23, 2025
Flag as inappropriateAnalyst at a comms service provider with 10,001+ employees
Useful for emails, reading books, and watching movies—for work and entertainment
Pros and Cons
- "I've used different Windows releases for many years, so it's the preferred operating system that I'm used to. I don't use the tiled interface that Microsoft introduced to unify laptop and mobile interfaces, but I find it inconvenient on laptops. I prefer the more classical, conservative interface like Windows 7 and XP."
- "I think there are too many unnecessary questions when installing the solution. I try to do it as quickly as possible, answering "no" or "I don't want" to most questions. I don't remember the questions because I just try to skip them all. I don't pay attention to particular questions as I don't need them. I know I'll get Windows at the end, which I need. Compared to years ago, the installation process now has many more non-technical questions about usage and family members, which I don't like."
What is our primary use case?
I use Windows 10 for everything in my IT job. I use it for different tools, programs, and client software in a client environment. I also use it for emails, reading books, and watching movies—for work and entertainment.
What is most valuable?
I've used different Windows releases for many years, so it's the preferred operating system that I'm used to. I don't use the tiled interface that Microsoft introduced to unify laptop and mobile interfaces, but I find it inconvenient on laptops. I prefer the more classical, conservative interface like Windows 7 and XP.
What needs improvement?
I think there are too many unnecessary questions when installing the solution. I try to do it as quickly as possible, answering "no" or "I don't want" to most questions. I don't remember the questions because I just try to skip them all. I don't pay attention to particular questions as I don't need them. I know I'll get Windows at the end, which I need. Compared to years ago, the installation process now has many more non-technical questions about usage and family members, which I don't like.
For how long have I used the solution?
I have been using the product for six to seven years.
How are customer service and support?
I've never directly contacted Microsoft support, but I've found answers on their support website through Google searches.
What other advice do I have?
I don't personally manage the security features; corporate administrators handle that. I don't control the default Windows security services.
Our company plans to upgrade to Windows 11 in a few months, replacing Windows 10. I'm unsure about performance compared to Linux, but I'm more used to Windows, so I don't plan to switch.
We have OneDrive integration, but I don't use it much. For security and privacy reasons, I prefer keeping my files locally on hard disks rather than in the cloud. I also don't like distributing my files across cloud networks to make them more available to others.
I'd rate Windows 10 as eight out of ten. It's not a ten because of unnecessary features like the tiled interface and installation questions. Also, a controversial feature in Windows 11 would automatically take screenshots every few seconds, including passwords and secret information. After complaints, Microsoft made this feature off by default. They presented it as an advantage for retrieving lost information, but people feared privacy implications. That's why I don't rate it a ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Consulting Manager at Lenovo PCCW Solutions
Has a straightforward setup phase but needs to ensure that it doesn't work slow for the users
Pros and Cons
- "The tool is easy to use."
- "Sometimes, I need to reboot it when it slows down."
What is our primary use case?
I use the solution in my company for general office usage purposes, including areas like emails, Excel, or PowerPoint.
What is most valuable?
The most valuable feature of the solution stems from the fact that since it is the most common platform, many applications are available on it to support our company's needs. The tool is easy to use.
What needs improvement?
Sometimes, I need to reboot it when it slows down. When a patch is installed, it will have to be rebooted several times. The aforementioned area can be considered for improvement in the tool.
For how long have I used the solution?
I have been using Windows 10 for a couple of years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
I don't think it is a scalable solution.
My company has over 1,000 product users.
My company has no plans to increase the number of users.
How are customer service and support?
My company just uses internal IT support, and I don't know whether they use some kind of Microsoft support.
How was the initial setup?
The product's initial setup phase is pretty straightforward.
The installation usually involves some patch deployment with some kind of tools. Generally, I just use the tool by myself, and I just need a USB to install the solution.
My company has an internal IT team to take care of the tool's deployment and maintenance.
The solution can be deployed in 30 minutes.
What's my experience with pricing, setup cost, and licensing?
I think my company has acquired a license from the OEM. I believe that the product is cheaply priced.
What other advice do I have?
Whether I would recommend the product to others or not depends on their use cases. The security part of the product may be an issue, and it might be quite serious.
Compared to the previous version of the products, the hardware compatibility offered by Windows 10 is okay right now since I haven't faced any application issues lately.
I rate the tool a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
The ease of operating it boosts my productivity
Pros and Cons
- "It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity."
- "The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple."
What is our primary use case?
I have used it for sports, gaming and mainly Googling.
What is most valuable?
It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity.
What needs improvement?
The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple.
For how long have I used the solution?
I have been using Windows 10 for the past two years.
What do I think about the stability of the solution?
I would rate the stability 9 out of 10. It would have been better if there was a single ecosystem, similar to Mac and made it easy to share the files with other devices .
What do I think about the scalability of the solution?
The scalability is fine and helps you to synchronize the files and folders on cloud
How are customer service and support?
I had an issue with Windows 10, so I contacted support from the US initially due to my location, but eventually found effective assistance from the support team in Saudi Arabia.
Which solution did I use previously and why did I switch?
I have used Mac and Linux and switched from the same, because we had Microsoft tablets at our work.
How was the initial setup?
It was easy, similar to other products. The product was already deployed in the laptop
What's my experience with pricing, setup cost, and licensing?
The price strategy is fine and there are no additional costs involved.
Which other solutions did I evaluate?
I evaluated Apple, but Windows offered more features.
What other advice do I have?
Windows 10 offers faster performance and longer battery life compared to competitors. I would rate it 7 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Functional Consultant at DXC Technology
User-friendly, has good security features, and provides patches for vulnerabilities
Pros and Cons
- "The tool is user-friendly."
- "The product must provide AI features in future releases."
What is our primary use case?
The solution is the back-end operating system for almost all my activities. I use it to connect with the client network and open the files in the system.
What is most valuable?
I like the file structure and the ability to search is valuable.
I like the ability to create documents. The tool is user-friendly. The security is great. The vendor provides patches for the vulnerabilities in the solution. We have had no issues with the security.
The newer versions are better than the older ones. I haven't personally faced any issues.
What needs improvement?
The product must provide AI features in future releases.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is highly scalable. We have almost one lakh users in our organization.
How are customer service and support?
The support is good. We do not contact support often. Our in-house support team can manage the issues by themselves.
How was the initial setup?
The IT team does the setup for us. One administrator is enough to deploy the product.
What was our ROI?
The ROI is good. We have got a 100% return on investment.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven out of ten. The price could be improved. There are no additional costs associated with the product.
Which other solutions did I evaluate?
I have also used Windows 8. Windows 10 is more user-friendly, and the response time is higher. Windows 10 has more features. For high-volume operations, organizations prefer Linux.
What other advice do I have?
Windows 10 is a good operating system for technical and IT personnel. It is a stable system. It has security features. It’s good for individual users. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operation Analyst at New Energy Consulting
Offers good support, easy enough to use and from a desktop perspective, Windows 10 is scalable
Pros and Cons
- "The initial setup was fairly straightforward. It took just about a day."
- "Sometimes it can be resource-hungry."
What is our primary use case?
It was the main operating system.
What needs improvement?
At the time, I used Windows 10, and it crashed a lot, but not as much as previous versions of Windows. That's one thing I can remember being a bit of a pain.
Moreover, I would like to see the little things like when you're working with Windows Explorer, you can open multiple tabs. It wasn't available in Windows 10.
For how long have I used the solution?
I have been using Windows 10 since it's been out.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten. I had some crashes.
What do I think about the scalability of the solution?
From a desktop perspective, it's scalable.
How are customer service and support?
The customer service and support are good.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
It wasn't so much a decision as not having thought about it in advance. It's just when Windows 11 came out; it just felt natural, like progressing to a newer OS.
How was the initial setup?
The initial setup was fairly straightforward. It took just about a day.
What's my experience with pricing, setup cost, and licensing?
The pricing is about average.
Which other solutions did I evaluate?
Just decided to work with it because it's the one that's commonly used.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. It's easy enough to use, but sometimes it can be resource-hungry.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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