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reviewer1681944 - PeerSpot reviewer
Business development manager for data protection solutions at a tech services company with 10,001+ employees
MSP
User-friendly interface and good wireless connectivity
Pros and Cons
  • "One useful feature of Windows 10 is its connectivity with mobile devices and ability to make cableless connections with external devices."
  • "So it would be nice to have the option to switch between this design and the previous one. Working with Windows 7, I preferred to use commands or applications like in the old version."

What is our primary use case?

Some basic Office applications are based on Microsoft Office 365 nowadays. However, we use special tools like VMware Workstation to do things like play with some samples of visualizer and visualize versions of your products as simulators. With some tools, it's necessary to connect to our remote or local lab and make small presentations like a demo of our solutions for customers. I'm not a software developer, so I'm not experienced with stuff like that. I'm not also experienced with using any cloud services besides Office 365.

What is most valuable?

The user interface is somehow good for me because it's based on web design and all this user-friendly stuff. It allows for faster selection of applications and it streamlines research functions, like obtaining that information file or something like this. One useful feature of Windows 10 is its connectivity with mobile devices and ability to make cableless connections with external devices. Windows 10 has made some improvements in performance, so it's not consuming hardware resources like Windows 7. 

What needs improvement?

It's hard to define how Windows 10 could be improved. I've been using Windows for years, and every time I see progress, so I'm focused on the positive instead of the negative. But it's time-consuming to struggle with some issues. I don't think it's worth the time I have to spend fixing or finding something. 

In terms of ways to improve Windows 10, I would like more interface options for this desktop. Right now, it's like a web design network with all these icons from Microsoft. The work area is selected by news collected from the outside, with some application set but not the full scope of the application I've installed. So it would be nice to have the option to switch between this design and the previous one. Working with Windows 7, I preferred to use commands or applications like in the old version. So it would be nice to be able to change the look and feel of the design. 

And, of course, we are always talking about the security of private and professional data. So I hope for more protection against ransomware attacks. I expect that this will be included in a software update. Of course, I know that it could be covered by separate antivirus software, but I think that Microsoft has something like this included for home use, private use, and professional use. A company might accept the level of security offered by standard Microsoft software. It could be fine, but if not, there is always the option of buying something additional. Microsoft's security rules are a disadvantage, but then again, I can expect every company to use something like that.

For how long have I used the solution?

I've been using Windows 10 for a year or more. We updated our internal setup from Windows 7 to Windows 10. It was a time-consuming process.

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July 2025
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What do I think about the stability of the solution?

I have no complaints about Windows 10's stability and experience. Everything works perfectly and is acceptable at the level of observation. So I there haven't been too many problematic cases I would like to talk about. 

How are customer service and support?

Our delivery and support team takes care of our customer's products sometimes. Based on our partnership with Microsoft, which is gold level, we have to contact the support team at Microsoft. But every issue coming from using Windows 10 and so on is always fixed by our internal IT service team. So we have no direct contact with Microsoft with any problems like that.

How was the initial setup?

If you have a Plus Drive installed on your device, installing Windows 10 is pretty convenient. However, I don't have any experience with the setup because I'm using a standard corporate computer, which our internal IT staff prefers. So I am not involved in the process of installing Windows 10 from scratch. I get a ready-to-use laptop with some personalizations. I have to log in and use the correct password to make all corporate resources available on my device. However, in my personal life, I have seen progress with installation from version 7 to version 10. Maintenance on Windows 10 is done by a separate technical team that reacts to tickets and requests for support. They also make recommendations to fix something that is not working correctly. Sometimes they'll help when there are issues with corporate rules, like security, privileges, and accessing Active Directory. Also, when there was a migration happening in the background, like migration from Office 2016 to Office 365, there were some problems with migrating smoothly. We had to wait until our IT team fixed some features that were not accessible.

What's my experience with pricing, setup cost, and licensing?

Microsoft's licensing strategy is constantly changing. In a few years, we might only be using cloud versions for the Microsoft operating system. That's my prediction. So I'm not expecting a general improvement on that. For example, I know the average price of a standard operating system for home use, but I see the enterprise version much more expensive than the version for home users. I'm usually buying products for private use based on my company's different price preferences. So I have no billing platform included in the device. I'm not buying hardware and software separately. I'm always buying this combined version that includes the hardware and software.

What other advice do I have?

I rate Windows 10 eight out of 10. Windows is dominating the market. But, of course, everyone knows about Microsoft operating systems. However, some people who have had a bad experience are switching to Linux versions or Macros systems. But I don't think it's necessary to recommend and promote software like that because Microsoft is one of many creating software for home use and professional use with end-user devices.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
MukeshKumar5 - PeerSpot reviewer
Cyber security manager at Apparel
Real User
Top 20
Easy to use and familiar
Pros and Cons
  • "The two main features that I have found valuable are its ease of use and that we are used to using Windows."
  • "In the next release, I would like it to improve regarding stability plus performance."

What is our primary use case?

It is deployed on both cloud and on-prem.

I use a computing device, but it can be used for multiple functions and multiple aspects.

What is most valuable?

The two main features that I have found valuable are its ease of use and that we are used to using Windows.

What needs improvement?

In the next release, I would like improvement regarding stability plus performance.

For how long have I used the solution?

I have been using Windows 10 for a couple of years.

What do I think about the stability of the solution?

Windows 10 is stable. Clearly there are multiple vulnerabilities, multiple issues that happen, but otherwise it works.

What do I think about the scalability of the solution?

Windows 10 is scalable. We have around 3 to 4,000 people using it. And we have 20 - 25 admins or managers responsible for it.

How are customer service and technical support?

The support is okay.

Which solution did I use previously and why did I switch?

I previously tried Windows 7.

How was the initial setup?

It was a straightforward installation. It took 15 - 20 minutes.

What about the implementation team?

You can install it by yourself or with the help of the consultant\integrator.

What's my experience with pricing, setup cost, and licensing?

It offers a yearly and a monthly subscription. Yearly is the one we are using.

What other advice do I have?

On a scale of one to ten, I would give Windows 10 an eight.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
July 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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Manjunath Bhimareddy - PeerSpot reviewer
Project Lead Performance Engineer & Automation at Allstate
Real User
Top 5
User-friendly, scalable, and reliable
Pros and Cons
  • "The installation process is easy."
  • "They should lower the price point."

What is our primary use case?

We primarily use Windows 10 for all of our technical work. 

What is most valuable?

The product has been very easy to use and is quite user-friendly.

We have found the solution to be very stable.

The level of scalability is quite good. 

The installation process is easy.

What needs improvement?

The solution is expensive. They should lower the price point. 

For how long have I used the solution?

I've been using this particular solution for three or four years at this point. It's been a while now. 

What do I think about the stability of the solution?

The solution is quite stable and very reliable. I haven't dealt with bugs or glitches. It doesn't seem to crash or freeze. We find the performance to be good. 

What do I think about the scalability of the solution?

The product has been very scalable. If a company needs to expand it, it can do so.

We have about 2,000 workers on the solution currently.

Which solution did I use previously and why did I switch?

We did not use a different solution before adopting Windows 10.

How was the initial setup?

The installation is not overly complex or difficult. It's quite straightforward and very easy to deploy.

A company should not have any issues implementing the solution. 

What about the implementation team?

Everything is handled by a central team in our organization.

What's my experience with pricing, setup cost, and licensing?

The solution is a bit costly. We would prefer it if the price wasn't so high.

What other advice do I have?

I use it myself, personally. I don't have a business relationship with Microsoft.

Overall, we've been happy with this product.

I'd rate the solution at a nine out of ten. I would happily recommend the product to other companies or users as I've had a good experience overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Team Leader at a recruiting/HR firm with 10,001+ employees
Real User
Stable, easy and quick to install, good enterprise support but the Windows support needs improvement
Pros and Cons
  • "As a Microsoft Tester, I like enabling the Microsoft Hyper-V and running the Virtual Machines for testing purposes."
  • "If Microsoft could find a way to better manage updates and patches, that could be more useful for end users, which would be good."

What is most valuable?

As a Microsoft Tester, I like enabling the Microsoft Hyper-V and running the Virtual Machines for testing purposes.

I like Windows products.

What needs improvement?

Some time ago we had Windows Forms, but it did not perform well enough and Microsoft ended up terminating that area of the business.

I believe that it would be beneficial to introduce Windows Forms back into the solution to have a better experience transitioning from a desktop to a mobile version.

Currently, we are experiencing a lot of activities from hackers. People trying to break into the networks to access our data. This is an issue that is causing concern. I don't see a way of making it better or different. This became a large business for hackers. 

It would be great to have a more secure interface, especially in a business environment of critical content. For example, our company has a very high level of governance and security procedures.

There are many updates on a monthly basis. I understand that is how Microsoft helps their customers to manage and be secure with regard to Cyberattacks that we may experience. From a user's perspective, it's not a good experience. From an IT perspective, I know how important those things are.

It should be something that runs more in the background where it is not seen and has less of an impact than they usually have.

When we roll out any Microsoft patch across the Network which is done every Thursday, it had not seen a few computers having issues. That's bringing us X amount of work because we need to remediate the user's issue and all those things.

If Microsoft could find a way to better manage updates and patches, that could be more useful for end users, which would be good.

From an IT perspective, I would like something similar to Splunk where it has some type of visibility, or provide the user with power, or something that we could enable. For example, if we were attacked, we could enable something or download something as a part of the Microsoft portfolio to provide us with more visibility about the threat that is floating around.

For how long have I used the solution?

I have been working with Windows 10 since it's been on the market.

What do I think about the stability of the solution?

My opinion is that Windows 10 is very stable.

How are customer service and technical support?

I have not had many opportunities to contact technical support but have a few times.

My last contact with them was regarding server versions, which involved Exchange 2013, and few other things, and also about Windows 10 support.

My experience with enterprise support was good and we didn't have any issues, but specifically with Windows 10, it's wasn't a good experience.

Microsoft should have the same level of service. I was expecting more from Microsoft.

Which solution did I use previously and why did I switch?

We are also working with all Microsoft operational systems, from Windows 10 to Windows Servers, Active Directory, and Office 365.

How was the initial setup?

I have worked with Windows since Windows 95 and it has changed a lot. It is very quick to deploy.

It is different when you analyze things and think in a more technical way, but even a non-technical person could install Windows from scratch with no issues.

What other advice do I have?

I am currently studying for Microsoft Administrator, but I don't have hands-on experience with Key Vault.

I would recommend Windows 10 to others who are interested in using it.

The Microsoft portfolio is quite large. It is difficult to think of what Microsoft hasn't already developed so far.

I would rate Windows 10 a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1372578 - PeerSpot reviewer
Deputy Manager IT at a tech services company with 501-1,000 employees
Real User
Highly stable, good interface, and easy to implement
Pros and Cons
  • "It is stable. I have a lot of applications running on it, and all the applications are running fine. I don't have any problems with it."
  • "It would be helpful if Windows had its own antivirus to protect the OS. They should provide an antivirus with it."

What is our primary use case?

I am using it as an operating system. My two daughters and I are using Windows 10 on three laptops at home, and it is working very well.

What is most valuable?

It is stable. I have a lot of applications running on it, and all the applications are running fine. I don't have any problems with it. 

Its interface is very nice, cool, and easy to use.

What needs improvement?

Its cost is very high and should be reduced. 

It would be helpful if Windows had its own antivirus to protect the OS. They should provide an antivirus with it.

For how long have I used the solution?

I have been using Windows 10 for two years.

What do I think about the stability of the solution?

It is highly stable. It is more stable than Windows 7, and it also has inbuilt security updates. It seems that it has been tested with a lot of end-users. It is working fine, and there are no issues.

What do I think about the scalability of the solution?

It is scalable, but it would require more resources. It requires 8GB RAM to work fine. Initially, my desktop had only 4GB, so there was some slowness, but with 8GB RAM, it is working very well. There are no issues.

How are customer service and technical support?

I hardly needed any support because a lot of resources and groups are available, and we just go through these resources. 

Which solution did I use previously and why did I switch?

I was using Windows 7. Windows 10 is more stable than Windows 7.

I have also used Ubuntu Linux and other free operating systems, but they don't have a good GUI like Windows 10. I am also not able to find a lot of applications that run on them.

How was the initial setup?

It is easy to implement. I upgraded from Windows 7 to Windows 10, and it took a maximum of 30 minutes.

What about the implementation team?

I installed it myself.

What's my experience with pricing, setup cost, and licensing?

I have taken the full license, but its cost is very high. Its cost should be reduced.

What other advice do I have?

I would definitely recommend this solution. I would rate Windows 10 a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kevin Honde - PeerSpot reviewer
Data Solution Architect at Econet Wireless Zimbabwe
Real User
Stable, easy to install, and simple to use
Pros and Cons
  • "It's very simple to use."
  • "I would like to see the price reduced."

What is our primary use case?

We use Windows 10 for personal applications and for selections of networking for our clients.

What is most valuable?

It's very simple to use.

What needs improvement?

I would like to see the price reduced.

For how long have I used the solution?

I have been using Windows 10 for approximately three years.

What do I think about the stability of the solution?

Windows 10 is a very stable product. We don't have any issues with the stability of this solution, now with the new patches that have been added.

What do I think about the scalability of the solution?

As Windows 10 is an operating system, there is no need to scale it.

We use Windows 10 for both technologies, personal and for clients.

We have approximately 2,000 users in our organization who are using this solution.

How are customer service and technical support?

We have not contacted technical support for Windows 10. We have not had the need to contact Windows technical support. We have not had any issues.

Which solution did I use previously and why did I switch?

We have always been using Windows. We have been upgrading as Windows evolves. We used Windows XP, then Windows created Windows 7, 8, and now 10.

How was the initial setup?

It was easy to install Windows 10. It took approximately 30 minutes to install.

We have a team of six administrators to maintain this solution.

What about the implementation team?

I completed the installation myself. I did not use the help of a consultant or integrator.

What's my experience with pricing, setup cost, and licensing?

They could provide better pricing for the licensing.

It's a one-time payment when you purchase the system.

What other advice do I have?

I would definitely recommend this solution to others.

I would rate Windows 10 an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Erick  Karanja - PeerSpot reviewer
Technical Lead at Cellulant Kenya
Real User
Top 5Leaderboard
A stable and easy-to-deploy solution that is faster and much more advanced than other products
Pros and Cons
  • "The solution is faster compared to other operating systems I have used."
  • "The product must reduce the number of updates."

What is our primary use case?

I use the solution for my daily work.

What is most valuable?

The solution is faster compared to other operating systems I have used. It is much more advanced than Windows 7 and Windows XP.

What needs improvement?

The product must reduce the number of updates. When a company uses an operating system, the employees must adapt it. It can release more versions instead of giving so many updates.


For how long have I used the solution?

I have been using the solution for the last four years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten. It has a lot of updates. We need to wait till the updates are completed.

What do I think about the scalability of the solution?

I am the only user.

Which solution did I use previously and why did I switch?

I have used Fedora. It's my favorite product. I switched to Windows 10 because of our company’s policy.

How was the initial setup?

The setup is very straightforward. The deployment takes one hour. We just download the file, burn it into a disc, and boot the machine or the hard drive.

What about the implementation team?

I can deploy the product myself.

What other advice do I have?

I highly recommend the solution to others. Overall. I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at Hw
Real User
Top 5
A user-friendly interface with a variety of features and robust security but with significant update-related issues and forced system updates
Pros and Cons
  • "Among the most valuable aspects are the graphics tools and the integrated security features, with a notably effective firewall."
  • "Sometimes, upgrades may fail, leading to system crashes or other unexpected issues."

What is our primary use case?

We made the transition to Windows 11 for our daily use, and we've found it to be a more efficient and lighter operating system. It appears to offer improved security and flexibility.

What is most valuable?

Among the most valuable aspects are the graphics tools and the integrated security features, with a notably effective firewall. It's a stable system overall.

What needs improvement?

Sometimes, upgrades may fail, leading to system crashes or other unexpected issues. There have been instances of performance concerns and occasional hiccups when dealing with Huawei's customized version of Windows 10.

For how long have I used the solution?

I have been using it for four years.

How are customer service and support?

I would rate its support services eight out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

It falls within the average price range; it's not particularly cheap or expensive.

What other advice do I have?

Overall, I would rate it seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.