Virtual Machine Recovery during DR situation, with automation and easy to use menus and options.
Senior Manager IT - Infrastructure at a construction company with 10,001+ employees
We Were Able To Cut Outage To A Maximum Of One Hour
Pros and Cons
- "Virtual Machine Recovery during DR situation, with automation and easy to use menus and options."
- "In my view, if VMware comes up with an appliance-based solution like vCenter Server (which was also Windows-based), it will be much easier for deployment. I"
What is most valuable?
How has it helped my organization?
Earlier, in case of disaster or server failure we had to rebuild the whole server/virtual machine from scratch. This rebuilding process used to take anywhere from close to a day or more, affecting production time.
With VMware vSphere Replication and SRM combined, we were able to cut down outage windows to a maximum of one hour.
We are making good use of replicated VMs for testing of OS/application update, before applying same to the production environment.
What needs improvement?
In my view, if VMware comes up with an appliance-based solution like vCenter Server (which was also Windows-based), it will be much easier for deployment. It will also save Windows Server Operating System licensing costs, which for most of the organization recur annually.
For how long have I used the solution?
Around five years (maybe more, I can't recollect exactly).
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What do I think about the stability of the solution?
Not really for use and operation, but a version upgrade is a real problem. When upgrading to the latest version, there are always problems with the upgrade, normal functioning etc. Doing an upgrade is lot of hard work. Always had to rely on next minor upgrade.
VMware needs to do better software testing before release.
What do I think about the scalability of the solution?
No.
How are customer service and support?
Very good. They are very eager to support the customer and, more than just wanting to close the ticket, they strive for customer satisfaction.
Which solution did I use previously and why did I switch?
Previously we were not using any DR solution, but we are using Veeam along with SRM.
SRM is being used for far-end recovery whereby the DR site is in another city.
Veeam is being used for near-end recovery, whereby the DR server is located in the same datacenter. This is useful for VM level recovery, where only a VM or handful VMs or vDisks are affected.
How was the initial setup?
It was pretty straightforward. We kept the DC and DR servers together in the same datacentre during initial setup and VM syncing. After setup and syncing completion, we moved the DR server to the DR site.
What's my experience with pricing, setup cost, and licensing?
Compare to hardware-based replication, I think software based replication is best and cheap. For a start, one can use vSphere Replication, which is available free of cost if vCenter is purchased for deploying a DR solution. It is very easy to deploy, though the recovery process will be manual. With SRM, the whole replication and recovery process can be automated for fast VM recovery.
Which other solutions did I evaluate?
No.
What other advice do I have?
It’s a good product from VMware. Just ensure that for each version upgrade, be patient and look for reviews or, if possible, have a test (virtualized) environment for test deployment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Analyst at a pharma/biotech company with 1,001-5,000 employees
Video Review
It helps execute a playbook to bring up your DR site after failing over a group of VMs to it, although I'd like more tools to help with editing the embedded databases.
What is most valuable?
Site Recovery Manager is valuable because it helps with the difficult problem of failing a group of virtual machines over to your DR site and bringing them up. Because there's things that must be changed in a machine in order to bring it up somewhere else like maybe its IP address or, you know, any slew of other things, the port groups or whatever it needs to be connected in, and you can either manually do all that by hand or you can program your recovery plan in Site Recovery Manager and it's pretty much, you know, menu driven because it's common things that you would have to do to a server in order to bring it up somewhere else, and you can go in there and you can actually have it prompt you to say oh, by the way, you need to turn on the database server before you turn on the next server. And it pauses and waits there so you can go over here and turn on your database server and then you click dismiss and it goes to the next step. Which you wrote all these steps into the Site Recovery Manager so that's what it does. Really helps execute a playbook for you to be able to help bring up your disaster recovery site.
How has it helped my organization?
You know, I've gone to a lot of Site Recovery Manager training here and stuff. One of the things that I think that they minimize is that normally you'll never use your DR site. But what you have to do every year is test your DR site.
What needs improvement?
Yeah, I would like more tools to help with editing the embedded databases. I have run into some issues where human error, not something that VMware themselves would have ever planned for, but human error, has caused the system to get out of sync. And the only way to correct that would be to actually manually edit the database, which you could do if Site Recovery Manager were on a Window server but now that everything's gone to this, Linux appliance, this sealed up appliance, it's very difficult to actually edit the database. Or maybe just have a reset button for them to be able to put everything back to a normal state. Maybe that's all they would need to do.
What do I think about the stability of the solution?
It's a very stable product. It is as scalable as VMware is itself.
What do I think about the scalability of the solution?
It's really just an add on to the virtual center. It used to be responsible for replicating. It is no longer responsible for replicating. The replication portion of Site Recovery Manager has been moved to vSphere itself. A lot of people may not know this. So you do not need to buy Site Recovery Manager in order to replicate VMs around. You can do that for free. But the automation piece that I'm telling you about and the playbook and stuff is what you buy Site Recovery Manager for now.
Which solution did I use previously and why did I switch?
I was responsible for designing and implementing a DR solution for my company and being that we're on a VMware environment it seemed only logical to go to VMware first because all the machines that I need to put at my, disaster recovery site are virtual servers I was like well I'm sure VMware has a solution.
Being able to test the environment, being able to make the changes to the virtual servers so they could come up on a different network. I needed to be able to go in there and change things like the IP address, the DNS settings and stuff like that to be able for them to come up at a different location.
How was the initial setup?
Least favorite things about Site Recovery Manager. It is a little bit difficult to get it set up the first time you've ever just because it is so different.
What about the implementation team?
Actually paid a consultant to come out and help me, train me on how to install it the very first time I installed it three versions ago but I've done it enough now to where I'm comfortable with it.
Which other solutions did I evaluate?
No, there weren't at the time I did it. I've been using Site Recovery Manager for several years so.
What other advice do I have?
I always think there's room for improvement. They would seriously need to sit down and take a machine. I want to bring this machine up over here on a different network at a different location. And write down all the steps that they would manually do if they were going to do this process by hand. And like I said the replication is free. So they could technically replicate that over there right now today, make a copy of it and go oh, okay, go bring it up over there and write down all the steps that you have to manually do and then multiply that times the number of machines that you have to do for your DR site.
In my case it's about one hundred. I need to bring up about one hundred servers. Then you sit there and think to yourself okay, so, and you could just, you know, take your watch and say okay, I'm going to start now. I'm going to go over there and see what it takes to get this server up at the DR site. Oh, that took me about 20 minutes. Okay, well, then, you multiply that times a hundred and you're at 200- 2000 minutes, okay. So would you have 2000 minutes’ worth of time to go through and bring, you know, work on all these servers in the-in the case of a DR scenario. And if the answer's no, then you probably should look at something to help you out. Some tool to help you out with that and that's what Site Recovery Manager brings.
Everybody looks at reviews and I look at the negative reviews as well because I feel like sometimes that some of the positive reviews may not have been real but, up, people will always complain about something they don't like. They're the most vocal so for Site Recovery Manager I would probably type in Site Recovery Manager reviews into a search engine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Technical Architect at a tech services company with 51-200 employees
It has done some rearranging of the recovery plans so that you can get better visibility into what is going on during a failure.
Originally posted https://theithollow.com/2015/08/31/vmware-site-recovery-manager-6-1-annouced/
VMware announced Site Recovery Manager version 6.1 this week at VMworld in San Francisco California. Several new features were unveiled for VMware’s flagship Disaster Recovery product.
Storage Profile Protection Groups
Remember back in the old days (prior to today), when deploying a new virtual machine we had to ensure the datastore we were putting the virtual machine on was replicated? Not only that, but if this new VM was part of a group of similar VMs that needed to fail over together, we needed to make sure it was in the same protection group? Well VMware decided this was a cumbersome process and added “Storage Profile Protection Groups”.
In SRM 6.1 we will use storage profiles to map datastores with protection groups. Now we’ll be able to deploy a VM and select a storage profile to automatically place the VM in the correct datastore and even better, configure protection for the virtual machine.

Orchestrated vMotion in Active-Active Datacenters
Yeah, you kind of expected something like this right? VMware announced long distance vMotion and cross vCenter vMotions with vSphere 6.0 last VMworld. We can now start doing live migrations between physical locations so why not add this to the disaster recovery orchestration engine?
I think this new feature might be very useful for some companies that routinely deal with disasters where there is some warning, like a hurricane. Prior to SRM 6.1 you would have been able to do a planned failover through a previous version of SRM, but it would have required a small amount of downtime. You might also have been able to do a long distance vMotion but this would have been some manual or scripted work. With SRM 6.1 the planned failover could be done in an orchestrated fashion with zero downtime!
OK, you’ve probably got some questions about this, lets see if I can knock out a few of them.
Question 1: What if my virtual machine has a lot of RAM and vMotions could take a very long time? Do I have to vMotion them for planned migrations?
Answer 1: Nope! If you have certain VMs that you know you never want to vMotion during your planned migration, you’ll have the option to select the VM and disable the vMotion option during protection.
Question 2: What about the network?
Answer 2: Yeah, the network needs to be the same on both vCenters or your VM won’t be able to communicate with the rest of the network anymore. This is the same as a normal vMotion. SRM will be able to change IP Addresses like it always has, but this requires a small amount of downtime as you might guess.
Question 3: Do I have two different planned recovery options then?
Answer 3: There is one planned recovery still, but now there is an option to enable the vMotion of eligible VMs.
vCenter Spanned NSX Integration
The last main feature of the product is its integration with the NSX product. You used to have to explicitly map each VM with a recovery network. Now in SRM 6.1 if you’re using NSX on both vCenters and the NSX networks are the same on each, SRM will map these networks for you. (yes, you can override this mapping if you need).
Other Notes
SRM 6.1 has also done some rearranging of the recovery plans so that you can get better visibility into what is going on during a failure. If you’ve ever had to troubleshoot a failover this is a great addition to help narrow down the problem. It also provides more places to but scripts into your failover, which is welcomed.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VMware NSX T/V Consulting Engineer /Solutions Architect at Onebox Solutions
The solution allows organizations to have a solid business continuity plan but some research needed for configuration
What is most valuable?
Integrated replication / recovery plan ease of use and creation.
Running Production out of DR site
How has it helped my organization?
This product allows organizations to have a solid BC business continuity plan in place in case of disaster. By running regularly scheduled simulated test fail overs a business can realistically plan accordingly and customize their DR strategy.
What needs improvement?
Perhaps the array replication or vm guest customization features. Perhaps more features are needed to allow
For recovering VMs in situations where replication on production site has been paused for (ie: 1 week or more)
For how long have I used the solution?
4 years.
What was my experience with deployment of the solution?
Deployment is fairly straight forward but it still requires a good amount of VMware experience on the architecture side to properly deploy and scale.
What do I think about the stability of the solution?
No issues. Product is fairly stable.
What do I think about the scalability of the solution?
No issues. This product scales according to licenses purchased.
SRM 5.8 scales very well as compared to v5.5
How are customer service and technical support?
Customer Service:
VMware customer service is great.
Technical Support:VMware technical support really delivers.
Which solution did I use previously and why did I switch?
Previously used Netbackup and Avamar.
How was the initial setup?
Initial setup is straight-forward but you need to really do some research on prerequisite environment config needed for this product to work as developed.
What about the implementation team?
It was implemented in-house and on-site in customer environments.
What was our ROI?
100% ROI.
Which other solutions did I evaluate?
Other options evaluated were EMC Avamar and Symantec Netbackup.
What other advice do I have?
You should aspire to be really well versed on supporting this product you need to have in-house engineers that are well rounded in the networking, storage and operational aspects of vSphere/vCenter/SRM. I would recommend getting hands-on training through a VMware a Partner before implementing this product in your environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer with 1,001-5,000 employees
It provides a fast recovery time with easy access to history, but there can be stability issues.
What is most valuable?
- Fast recovery time
- Ease of use
How has it helped my organization?
- Easy to use
- Easy to document
- Easy to report
- Easy access to history
What needs improvement?
I can’t think of any right now, honestly.
What do I think about the stability of the solution?
I would give it a 7/10 for stability. It can be really bad, but generally fine, and we look at the availability when choosing new products.
What do I think about the scalability of the solution?
It does have some limitations, but I would give it a 6/10.
How are customer service and technical support?
Sometimes it’s good, sometimes it’s bad. It’s just luck of the draw.
Which solution did I use previously and why did I switch?
We previously used Zerto. We switched because VMware only has a single point of support, as we needed to move forward with better products.
How was the initial setup?
It was fairly straightforward, I would give it a 7/10.
Which other solutions did I evaluate?
Cisco – I’m not sure, it was there before I was there.
What other advice do I have?
You have to pick whatever it best for their environment and their applications. That solution has to be able to fit, and VMware fit into ours.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Engineer with 51-200 employees
It provides us with business continuity and disaster recovery, although it's not fully storage agnostic and there are versioning issues.
Valuable Features
It’s expensive, and we also use Zerto, but good for disaster recovery testing.
Improvements to My Organization
Business continuity and disaster recovery, although it’s not fully storage agnostic like Zerto, and we’ve moved away a bit because we use other services for our clients.
Room for Improvement
I haven’t yet checked out latest version because we’ve been moving away from it, stuck using it for replication clients and it doesn’t work with all storage vendors. There are issues with versioning.
Stability Issues
It works great, and does what it’s supposed to. Easy to do disaster revovery test without affecting production.
Scalability Issues
It's easy to scale, just limited to storage vendors.
Customer Service and Technical Support
Never needed it.
Initial Setup
It’s a little complex. Just follow the instructions, but it’s not too complicated once you get connectivity, and it requires multiple vCenters, so that can make it more costly.
Other Advice
Zerto may be more cost efficient, so I’m not 100% sold, and may not need it at all.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user174999VMware NSX T/V Consulting Engineer /Solutions Architect at Onebox Solutions
Top 20Real User
SRM is for more higher end customers that can afford to pay for DRaaS. I would think Zerto is much more affordable. For most part Netapp and EMC storage work well with replication. Failover when pre-planned out properly can be seamless recovering some customers entire business in less than 2 hours in some cases. Customers have shown confidence in SRM but its often because the 3rd party DR provider has the expertise to bring out all the value in using SRM.
IT Administrator and Sr. VMware Engineer at a retailer with 501-1,000 employees
It has a detailed and comprehensive policy-based control.
Originally published in Spanish at https://www.rhpware.com/2015/09/vmware-site-recovery-manager-61
It is well known that VMware Site Recovery Manager is a high availability solution for applications and data transfer in private cloud environments. This is accomplished using isolation and encapsulation of virtual machines, resulting in simplified automation of the processes involved in replication to remote sites. Thus, SRM reduces the costs associated with obtaining efficient Recovery Time Objectives (RTO), providing a robust and standardized solution for business continuity and dramatically reduce the risk of data loss in our VMware virtualized data centers.
Among the features offered by SRM is the ability to create and maintain disaster recovery plans more effective, which do not use written procedures and maintenance costs that this entails, as well as automated processes generate maintenance and testing, which allows our environment thoroughly tested before the event of a disaster.
But these are general skills that we already know and VMware Site Recovery Manager, now is time to see that brought back the brand new version 6.1 of the product. We are going to analyze in further detail what is each of them.
Storage Profile Based Protection
SRM 6.1 incorporates a new type of group policy-based protection. These groups use Storage Profiles provided by vSphere to identify and protect the datastores and virtual machines. This automates the process of adding or removing the protection of VMs and datastores fully integrated and allowing these tasks to monitor vRealize Automation, for example.
Protection groups based storage policies uses vSphere tags (ability to attach metadata inventory of vSphere) with policies, allowing vSphere administrator automate the provisioning of virtual machines meeting the requirements of performance, availability and protection.
The way to do this is:
• Create a tag and associate with datastores in each protection group
• Then, an associate for each protection group policy is created using this tag
• Finally, the protection group is created and associated with the storage policy created in the previous step
Thus, when a virtual machine is associated with this policy it will automatically be protected by SRM. Just simple.
Extended Storage and vMotion orchestration
Site Recovery Manager 6.1 is now a complete solution optimized for both the multi-storage as well as to migrate from one place to another, and can also fulfill the function of disaster recovery. In previous versions this was not possible in one product simultaneously. SRM 6.1 supports vMotion between remote vCenters with stretched storage, with the benefits this brings.
This integration allows you to integrate SRM with stretched storage, which could previously only be achieved using vSphere Metro Storage Clusters. The advantages of this new system are:
• Maintenance downtime is eliminated. Recovery plans and orchestration between sites allow vMotion migration of workloads completely transparent to the end user and applications
• Disaster downtime is eliminated. Hot migration of using vMotion between remote sites allows Site Recovery Manager 6.1 eliminate downtime associated with recovery
Having stretched storage added to the deployment of Site Recovery Manager exponentially reduces recovery time in the event of disasters, as workloads are migrated hot, uninterrupted by presenting the same storage architecture at both sites by using synchronous replication, allowing registered and lighted move VMs transparently.
Improved integration with VMware NSX
It is no surprise that VMware leads the integration of network virtualization with NSX to all its products, and SRM is no exception. But let's see why.
As in every event of disaster recovery it should be taken into account and fine-tuned the specifics of the network, such as maintaining consistency in IP addresses, firewalls and routing rules previously set, opening ports and other vital aspects. To this we must add that the use of vMotion between vCenters remote requires a Layer 2 network complexity increases significantly.
Now with the availability of newly released NSX 6.2 and many new features were added, Site Recovery Manager is benefited greatly. Now you can use both products together quickly to maintain perfect consistency and efficient networking between sites and perform the migration automatically without worrying about specific aspects of the network, as it has resolved NSX.
In NSX 6.2 can create Universal Logical Switches. Such switches can create Layer 2 networks that exceed the limits of vCenter, which means that when these switches are used with NSX will create a protected port groups connected to the same Layer 2 network.
Thus, when virtual machines are connected to these port groups of a Universal Logical Switch, SRM 6.1 will automatically recognize and not the manual mapping of networks between protected sites will be required. Site Recovery Manager intelligently recognize that it is the same logical network connecting both sites maintain cohesion by creating a single network protected.
This ability to create a Layer 2 network beyond the limits of vCenter eliminates the need to reconfigure IP addresses in case of failure reducing by more than 40% recovery time. In addition, security policies and security groups, firewall rules and edge configurations are preserved in the virtual machines recovered, gaining even more time after a recovery event.
We now know that NSX 6.2 also supports synchronization rules firewalls as well as routing information. This makes it easy to ensure that the configurations in a production network and recovery are kept synchronized making it much easier to create a safe isolation between sites non-disruptively for testing recovery plans.
The implicit network resources mapping, extended capabilities of layer 2 and the testing capacity provided by NSX in conjunction with Site Recovery Manager, added to protection groups based policies radically simplify the administration and operation, low costs associated operations, increased testing capabilities and dramatically reduces recovery times.
Conclusion
As you can see, Site Recovery Manager 6.1 introduces fundamental characteristics that achieve levels of automation until now never seen on the platform, as well as a detailed and comprehensive policy-based control that seamlessly integrate with NSX offer really amazing capabilities face events and disaster recovery between them and turn everything can be done in half the time it took before. We must also not forget the support on extended storage vMotion, which also significantly reduces time and can achieve much lower RTO.
Thanks for reading the article and if you wish you can collaborate sharing on your social networks.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales Cloud Consultant at a tech services company with 10,001+ employees
With it, we're able to perform disaster recovery for different site, but there are issues with synchronization.
Improvements to My Organization
It gives us a disaster recovery solution for different sites.
Room for Improvement
It looks good, but synchronization is, sometimes, a problem. Hence it should be totally dependent on storage.
Use of Solution
I've used it for three years.
Stability Issues
We faced issues as it is highly dependent on the platform in use.
Customer Service and Technical Support
It's very good.
Initial Setup
It was complex as it does not include a good, extensive feasibility and compatibility guide.
Implementation Team
We used a vendor team who were very good.
ROI
It is quite good on ROI and year on year it is about 50%.
Pricing, Setup Cost and Licensing
vCloud SRM is a good solution, but it is costly when compared to other solutions like Nutanix.
Other Solutions Considered
We didn't evaluate other solutions.
Other Advice
Choosing VMware in general, is best in terms of functionality, but it is not necessarily cost effective, as their licensing and setup costs are too hight. Maybe we will see more products for cloud and automation.
Disclosure: My company has a business relationship with this vendor other than being a customer: VMware Partners

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Eric - I really like this post. Right to the point. I already see the technical value in the new SRM features.