Steve-Jose - PeerSpot reviewer
Senior Research Analyst at a consultancy with 1,001-5,000 employees
Real User
Allows me to connect to an Excel sheet to create a visualization, and comes with a free version that is helpful in developing data visualization skills
Pros and Cons
  • "The feature that is currently most valuable is the import feature where I can link to an Excel data source. I'm not using it with any other data source, such as SQL Server. I directly link it to an Excel sheet, and if I change anything in that Excel sheet, the changed data immediately gets reflected in the virtualization. This is something that is very convenient for me as of now."
  • "Its documentation can be improved so that a user can get a good hands-on experience. Tableau is well documented, and on their website, there are a lot of tutorials that are available for free. I started my learning process through those tutorials, but there are certain loopholes in those tutorials, which only got filled through a couple of good YouTube channels that talk about Tableau. YouTube helped me a lot. So, the documentation could be better, I understand that it is evolving day by day, and with more usage, there would be more such documentation."

What is our primary use case?

I am using it for my personal use. I'm using Tableau Public. It is a downloadable version. I downloaded it to my system and installed it.

What is most valuable?

The feature that is currently most valuable is the import feature where I can link to an Excel data source. I'm not using it with any other data source, such as SQL Server. I directly link it to an Excel sheet, and if I change anything in that Excel sheet, the changed data immediately gets reflected in the virtualization. This is something that is very convenient for me as of now.

What needs improvement?

Its documentation can be improved so that a user can get a good hands-on experience. Tableau is well documented, and on their website, there are a lot of tutorials that are available for free. I started my learning process through those tutorials, but there are certain loopholes in those tutorials, which only got filled through a couple of good YouTube channels that talk about Tableau. YouTube helped me a lot. So, the documentation could be better, I understand that it is evolving day by day, and with more usage, there would be more such documentation.

There are a couple of features that are only available in the cloud version, and I would like to see them in the hosted version. We can only use them in a demo or temporary account for 10 or 15 days, but I would love to see those features in the hosted version that I am using, which is Tableau Public.

For how long have I used the solution?

I have been using Tableau for almost one and a half years. 

Buyer's Guide
Tableau
April 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable, but at times, I have seen that it doesn't work for certain datasets. If the data is not correctly sanitized, there are chances that you would end up having no visualization at all, even after spending a lot of time. So, sanitization is a must in Tableau as of now. Other than that, I've not seen anything else. There are no bugs, but if the data is not sanitized, you will not get any visualization. That is a problem. 

What do I think about the scalability of the solution?

It is pretty scalable. There is no doubt about it. In the cloud version, a live data source can also be integrated. So, it seems pretty scalable, but I've not tested how scalable that version is.

How are customer service and support?

I don't have any experience with their technical support. Whatever I've learned to date is from online resources such as YouTube and my personal sources. I've not contacted Tableau support.

How was the initial setup?

Its initial setup is quite straightforward. It took me a while to understand that this version is also available for free for users like me who want to understand the data visualization part, but its installation is pretty easy.

What's my experience with pricing, setup cost, and licensing?

I'm using Tableau Public, which is free.

Which other solutions did I evaluate?

I compared it with QlikView, which is a leading data visualization tool, but because I had heard a lot about Tableau and I had seen that there is a lot of scope in the market to get hired, I decided to go ahead with Tableau. 

What other advice do I have?

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Software Engineer - Salesforce at DataGo
Real User
Functional BI solution that can be used for reporting for clients across a broad range of industries
Pros and Cons
  • "The best use case for us is the solution's integration with Salesforce because we are also partners of Salesforce."
  • "Some of our clients are looking for better UI when using Tableau as they often work with this solution directly."

What is our primary use case?

We have diverse use cases for Tableau for our clients who come different industries including manufacturing of ornamental stones, clothing and automotives. These clients have been using Tableau for tasks such as tracking leads, finances and stock management.

What is most valuable?

Tableau makes it easy to build panels. The best use case for us is the solution's integration with Salesforce because we are also partners of Salesforce.

What needs improvement?

Some of our clients are looking for better UI when using Tableau as they often work with this solution directly. 

The solution could be improved by facilitating integration with data lakes such as Google Cloud Platform. Some of our clients have around 1 billion lines in their tables and usually we need to scale them from MySQL to a Google Cloud Platform.

For how long have I used the solution?

We have been partners with Tableau for three years and have been using the solution for four years.

What do I think about the scalability of the solution?

This is a scalable solution. We have databases from 1 million to 100 million roles that run very fast.

How was the initial setup?

The initial setup was straightforward. 

What was our ROI?

Some of our clients have seen a ROI with Tableau within five to six months as they previously had no BI solution in place. 

What other advice do I have?

When presenting Tableau to clients, we show them how Tableau works and how it integrates as a bundle with other partners such as Salesforce. These integrations make the management of data easier. 

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Tableau
April 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.
IT Manager of Integration at a non-tech company with 1,001-5,000 employees
Real User
Easy to use with good reporting and a simple initial setup
Pros and Cons
  • "The solution allows for the possibility for end-users to do their own reporting."
  • "The product needs to allow for better ways to drill down more effectively on the information at hand."

What is our primary use case?

We use the solution for financial, sales, production, quality reports, or dashboards.

How has it helped my organization?

The solution provides our company with easy access to relevant information.

What is most valuable?

The ease of use is its most valuable aspect. 

The solution allows for the possibility for end-users to do their own reporting. They have access to the use of standard dashboards and so on.

The initial setup is pretty easy.

The stability has been good.

What needs improvement?

The product needs to allow for better ways to drill down more effectively on the information at hand. Users should be able to dive into the information in an easier way. Right now, it's a bit too difficult. 

For how long have I used the solution?

We have been using Tableau for about five years.

What do I think about the stability of the solution?

The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

That said, initially we had some performance issues. That has been the biggest issue: performance. Especially in our case, as we are using it as a performance database. However, any initial issues have been solved now.

What do I think about the scalability of the solution?

My understanding is that the solution is scalable. We are currently around 400 users and the roles are typically in finance, sales, marketing, and production.

It's the only tool for certain information, therefore, it's very widely used. We are really, really relying on it and that is growing. We are, during the next six months, closing old reports on the old business VPSH Virus environment. When that is done, this will be the only source of information when it comes to certain financial figures.

How are customer service and support?

I'm not so much involved in the technical support side anymore, however, it has been good once you have gotten access to it.

Which solution did I use previously and why did I switch?

We were using mainly SAP Business Warehouse and also the model solution, however, the biggest solution was based on SAP Business Warehouse and we are replacing that one due to the end of support for that tool.

How was the initial setup?

The initial implementation process was rather straightforward. Yes.

The deployment has been ongoing. The first report to be published was done in about two months or something like that, however, it's an ongoing deployment as we are increasing the information all the time. The use of it is growing from, from month to month.

In terms of maintenance, currently, there are about four persons and their roles are weeding backend development to make sure that we get the data for IT management and the front end development.

What about the implementation team?

We did have some help from a third party. We didn't need much help, however, there was some. Our experience was very good.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about our licensing costs at this time. We have changed license models during the journey.

Which other solutions did I evaluate?

We did evaluate other options. At the end of the day, it came down to the license cost and the ease of use. 

What other advice do I have?

I'm a customer and an end-user.

I don't remember the version number. It could be the latest or the second latest.

I would advise potential new users to make a proper evaluation to make sure that it fits their needs. There might also be other solutions on the market today that they should comply with to make sure that they get the best solution. They should be cautious about how they have, what kind of availability they have to access data from other systems.

Also, it's important to make sure that you have educated the end-users in the proper way.

I'd rate the solution at an eight out of ten overall. There's always room for improvement. Even if it was the most cost-efficient solution at that time, it's still costly, of course, to implement these kinds of tools. I'm also a little bit concerned about if they are a part of Salesforce, what that will mean for us in terms of impact.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Product Management at a computer software company with 11-50 employees
Real User
Scalable and offers good filtering but lacks deeper trend analysis capabilities
Pros and Cons
  • "You are able to see and follow trends."
  • "What is happening, with so many tools coming up in the market, is that people have to continuously get educated in order to use some of the more advanced features."

What is our primary use case?

The solution is primarily used for analysis purposes. I use it quite a lot. 

What is most valuable?

Overall, the solution is pretty good.

You can do a lot of filtering from the dashboard. 

You are able to see and follow trends.

The scalability of the solution is very good.

What needs improvement?

There is a lot more that can be done with Tableau than what is actually happening within Juniper. The company is not getting the answers to the questions directly from the Tableau database, for example. Of course, Tableau can be extended to answer those questions. 

What is happening, with so many tools coming up in the market, is that people have to continuously get educated in order to use some of the more advanced features. What's happening with Tableau is that, except for the dashboard view and all the filtering and that's happening from a dashboard perspective, it doesn't seem to be very good in making me understand the trend insights. For example, if I saw that the average sales price for Product A was lower than the average sales price for Product B, I'm not saying that B is inferior to A or anything. I'm just noting what I found and I cannot give more details. It doesn't go deeper into the analysis. I'd like more analysis to better understand what a trend might mean, and not just a report that a trend is happening. Right now, Tableau is not so good at providing that extra bit of insight.

What happens is Tableau data is used very often. From the quarterly business reviews, et cetera, the executives have direct access to the Tableau dashboard. More than anything else, they're able to do all this filtering. They could probably improve the user interface response times. When it comes to slicing and dicing of data viewing the results, it needs to be just easier in general as executives are using it and looking at it, and they are not very technical. 

When executives look at the Tableau dashboard, they want to know why, for example, Product A bringing in less than Product B. Those kinds of key questions, which come from executives for reviewing the Tableau data need to be addressed and in a simple to understand way. I think Tableau has to work a little more in terms of the business insights aspect of it, where it communicates to the user and answers their questions. That intelligence part needs to be developed in Tableau. 

Something great would be, if, for example, like in Google, if you asked a question, it could feed you back potential information. I don't want to compare everything to Google, however, it's so easy to find the answers you need in the way Google is set up. If Tableau could do something similar to showcase answers to questions, that would be ideal. It needs some sort of smart dashboard. 

What do I think about the scalability of the solution?

I've found the scalability to be quite good. If a user needs to expand it, they can do so. 

Which solution did I use previously and why did I switch?

I also have used Teradata previously. 

The front-end of Teradata is not so well used and therefore I cannot talk about it much, however, the dashboard is pretty good. Much like Google, which uses ML and AI to help answer questions, both solutions could benefit from extracting intelligence to answer questions. 

What other advice do I have?

I'm simply an end-user of the product. I don't have a business relationship with Tableau.

I'd rate the solution at a seven out of ten. I'd like to talk to a Tableau product manager about the solution and describe how I would like the solution to work, especially around deeper analysis.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architect at a tech services company with 1,001-5,000 employees
Real User
Easy for creating visualizations and dashboards, but a bit slow in handling huge enterprise-level data
Pros and Cons
  • "Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools."
  • "I am a BI consultant. I have worked on different reporting tools, such as Power BI and MicroStrategy. As compared to other tools, Tableau lags behind in handling huge enterprise-level data in terms of robust security and the single integrated metadata concept. When we connect to large or very big databases, then performance-wise, I sometimes found Tableau a little bit slow. It can have the single metadata concept like other tools for the reusability of the objects in multiple reports."

What is most valuable?

Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools.

What needs improvement?

I am a BI consultant. I have worked on different reporting tools, such as Power BI and MicroStrategy. As compared to other tools, Tableau lags behind in handling huge enterprise-level data in terms of robust security and the single integrated metadata concept. When we connect to large or very big databases, then performance-wise, I sometimes found Tableau a little bit slow.

It can have the single metadata concept like other tools for the reusability of the objects in multiple reports.

For how long have I used the solution?

I have around three years of experience in using Tableau.

What do I think about the scalability of the solution?

Its scalability is fine. However, in my experience, I haven't seen large-scale projects in Tableau. For such projects, tools like Cognos and MicroStrategy were used. It may be because I didn't get a chance to work on very large projects. I have seen it being used only for small-scale to medium-scale projects, not for large-scale projects.

How are customer service and technical support?

Their technical support is very good.

How was the initial setup?

The initial setup is straightforward. We can configure the server and do all the setup in half a day.

What's my experience with pricing, setup cost, and licensing?

It is reasonable and cheap as compared to other major tools. It has a good price, and people go for it because of its pricing.

What other advice do I have?

For small-scale to medium-scale projects, I would recommend Tableau or Power BI. For large-scale projects, I would recommend MicroStrategy.

I would rate Tableau a seven out of ten. Most of the things are good in this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director, BI & Analytics at a leisure / travel company with 10,001+ employees
Real User
If you're evaluating Tableau as a potential data visualization solution, consider these points.
Pros and Cons
  • "Visualization attributes: Marks – Color, Size, Label, etc.. Easily Accessible and Intuitive."
  • "Small multiples (a.k.a. Trellis charts) are possible only through very hacky means. Update: Still remains a challenge."

***We've upgraded to 2018.1 So I've updated the Pros and Cons accordingly!"

I've been working between Tableau and Qlikview (depending on use case) and have been jotting down Pros and Cons of each as I come across them.  Many of these, but not all, are centered around some fairly specific UI functionality and limitations that I've come across while trying to deliver on various dashboard solutions.  If you're evaluating Tableau as a potential data visualization solution, some of these points might help with your evaluation, or at least I'm hoping so!  One caveat I will apply to the "Cons" section is some of these may in fact be resolved in the latest version, or may be achieved through some means that I'm just not aware of (though I do generally research pretty extensively before throwing in the towel).  

Pros/Strengths

  • Multi-dimension Graphs, side by side bars
  • Formulas/Calculations are a familiar structure to many  (IF..THEN.. ELSE)
  • Visualization attributes:  Marks – Color, Size, Label, etc.. Easily Accessible and Intuitive
  • Very good Geo/Mapping capabilities
  • Built in Table Calculations (% of Total, Rank, etc..) Update:  Even more intuitive now.  
  • Publish to PDF.  Despite trying to encourage users to interact with the live tool, there seems to always be some need for this. 
  • Story Creation for presentations.  
  • Free Tableau Reader – You can create ‘Packaged Workbooks’ and those with Reader can open the file and manipulate the dashboard.  (No ability to refresh the data)
  • Easy Cube Connection.  Though it can still be quirky and limited relative to using other data sources.  You can't for example, use LOD calculations.  If you plan to use Cubes as a data source, be sure you thoroughly understand the limitations.  
  • Tool Tips (Hovers).  Easy to add all kinds of additional data to hovers.  Update:  The Viz in tooltip feature is fully baked and in certain circumstances, very useful!   
  • Adaptive sizing based on display resolution.  Also something Qlikview does not do - you must develop for particular display size/dimensions.  Update: I've since learned that it generally makes life easier if you still used fixed dimensions for your dashboard.
  • Drag and Drop Hierarchy creation
  • Device Layouts (Mobile, Tablet, etc.).  Update: Rumor has it Tableau is currently working on a better Mobile solution.
  • URL Actions - Allow you to enable workflow between Tableau and other Applications through click-throughs and parameter insertion in URLs.  

Cons

  • Small multiples (a.k.a. Trellis charts) are possible only through very hacky means.  Update:  Still remains a challeng
  • Sparkline Tables are not supported.  There are tutorials on how to accomplish this, but as with small multiples, it is hacky and limited. Update: Still remains a challenge.
  • Heavy data prep needed.  Blending within the tool is clunky and causes performance hits.  Some functions are limited or unavailable when using blended data (e.g. LODs) Update:  Blending has improved but it is still generally a better practice to do all your data prep prior to ingestion.  Tableau Prep now exists to help with this, but it is still very much in its infancy.
  • Sorting on joined data requires hacks.  Update:  Unchanged
  • No easy ‘Clear’ to remove applied filters and/or Exclusions/Keep Only, which makes it sometimes easy to lose sight of how exactly the data has been filtered. Update:  Unchanged
  • Combo charts unavailable without Date dimensions  Update:  Unchanged
  • Dynamic column headers/aliases difficult and hacky.  I find this limitation particularly frustrating.  Example use case:  I have two columns - Current Month, & Previous Month.  As these will always be dynamic, I want them instead to display the actual Month as it changes (e.g. Apr-2016, Mar-2016).  Update:  Very unfortunately Unchanged.  
  • Can’t format a single measure column in a table (e.g. make one bold or conditional format)  Update:  I've heard rumors that this is now easier, but have yet to identify how.
  • Image thumbnails in tables not supported.  In my last two roles this has been a fairly large impediment.  I'm likely not the only one.  Qlikview, SSRS, & Even MS Powerview/PowerBI are able to support this. Update:  Unchanged 
  • Large Table reports with many filters (our case was 14 columns, 300K rows, and about 8 quick filters)   to narrow the data set – Don’t bother!  It will be excruciatingly slow even on the server. Tableau will likely say this is not what it is intended for anyway (it's a Data Viz tool, not a Report tool), which is fair, but sometimes it's necessary as part of a larger solution. Update:  This seems to have improved some though you still run into the limitation of 16 columns.  Rumor has it, this will be done away with in future releases.

  • Any questions, or comments?  All feedback is welcome.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user952008 - PeerSpot reviewer
it_user952008SEO Executive at a tech services company with 11-50 employees
Real User

Starting from the fundamentals such as getting familiarized with Tableau Desktop, connecting to common data sources and building standard charts; you will walk through the nitty-gritty of Tableau such as creating dynamic analytics with parameters, blended data sources, and advanced calculations. onlineitguru.com

See all 19 comments
it_user614262 - PeerSpot reviewer
Software Development Engineer at a financial services firm with 501-1,000 employees
Vendor
Enables data analysis without coding although lack of automated usage reports is a drawback

What is most valuable?

The following features were why we picked Tableau:

  1. Ease of use and integration.
  2. Analysis of data without need for coding.
  3. Gold standard intuitive, interactive, visualization experience.

How has it helped my organization?

Non tech users are able to use the self contained platform, interact with data and share findings.

What needs improvement?

  1. Tableau Online does not have any way of automating the usage reports. You can download them as a PDF but have to do so manually to distribute them. There is no way to schedule these reports for business users who would like to measure users activity.
  2. While you can see how many licenses are used, there is no way to see how many licenses are available for use. You have to contact support to get this information.

For how long have I used the solution?

We have used this solution for six months.

What do I think about the stability of the solution?

No, we have not experienced any downtime or stability issues as yet with Tableau Online.

What do I think about the scalability of the solution?

No, we have not experienced any scalability issues as yet with Tableau Online.

How are customer service and technical support?

I would rate the technical support as eight out of 10. There are some inherent issues that are related to versions that they were not able to sort out and tickets remained unresolved.

Which solution did I use previously and why did I switch?

We used SSRS as our reporting solution. We switched because the deployment was archaic.

How was the initial setup?

We deployed the solution using IFrame via Salesforce.com. We experienced issues while configuring SSO through SAML.

Tableau was not accepting any metadata files that were uploaded whether they were new or ones that have we had worked on in the past. It claimed they were “invalid”. We opened a support ticket to find that this was a known issue. With the help of support, the issue was resolved at the Tableau back end.

What's my experience with pricing, setup cost, and licensing?

The quote is only valid for 15 days. There may be price changes (after 15 days) that might impact your cost and finance budget.

Which other solutions did I evaluate?

We evaluated eight vendors: Power BI, Tableau, Qlik, SAS, MicroStrategy, Domo, Sisense, and R Shiny. We compared FOSS and COTS options, assessed feature sets, vendors, and support. COTS was preferred, with Tableau edging out Power BI.

What other advice do I have?

Be sure to review all the vendors and features/functionality. There are many products out there in the market today.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user552978 - PeerSpot reviewer
Senior Principal at a tech services company with 1,001-5,000 employees
Consultant
We use it for data visualization, predictive analytics, and forecasting.

What is most valuable?

  • Ease of use
  • Data visualization
  • Predictive analytics and forecasting

How has it helped my organization?

We are a consulting company, so we could use it internally. However, this is more for other clients. It does help those clients in analyzing their data.

What needs improvement?

There are certain things that I would want it to do, but it wouldn't be something that I could easily describe.

For how long have I used the solution?

I have been using this solution for around three years.

What do I think about the scalability of the solution?

It all depends. You have to make sure that you've designed the data part well. It is doing better at handling scalability. In other words, you can throw more users at it and it shouldn't impact the system performance.

How was the initial setup?

The setup part depends on what Tableau products you're using. For Tableau Desktop Developer, the setup was very straightforward.

What other advice do I have?

Make sure that you have your requirements and your use cases. You need to know what exactly you are trying to solve. You need to know the story that you are trying to tell. The business needs to know.

If you are an IT organization, then you need to understand what the business is trying to do before you just go and start using the product.

Tableau was able to handle the challenges that we've had, in terms of reporting and analytics. It's flexible enough, so that you can bring in other data and be able to quickly marry that data with what you have, report on it, and be able to tell the story that the business wants fairly quickly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.