Symantec Data Loss Prevention Reviews

The primary use case is to protect the content our data, e.g., if a document is marked as a confidential, it should not suddenly be sent into the Internet via email.

I have been the product for two years.

We are able to contain our confidential data in our environment. Previously, we had no controls placed on our documentation. 

• The administration part is pretty simple. 
• Detection is pretty accurate.

They could improve the predefined reports because they don't have much information. We would like detailed reports.

If they could include the same features for their mobile device product, like Android and iOS, it would be helpful.

It is stable. Maintenance only takes one person.

It is pretty scalable.

We have around 1500 users, which include the accounting department, HR department, and other business units.

The technical support is very good.

We were not using a solution before Symantec DLP.

The initial setup is complex; it was not a very straightforward implementation.

The deployment took less than two months.

Our implementation strategy was simple. We started the rollout with a few users, then to the documents and emails, and afterwards, the policies. 

We had a local implementation partner who helped us with the implementation. We had a good experience with them.

Deployment took two engineer from our team.

The pricing and licensing are based on per user endpoints.

We did not evaluate other solutions.

Determine what data you want to protect before implementing this solution.

I am a consultant, and this is one of the solutions that I help to implement for my customers.

The most valuable feature of this solution is endpoint security.

The network discovery is very helpful.

This product is very powerful but it is very complex, so making it simpler to use would be an improvement. It takes eight or ten services to activate all of the features, which is too difficult to manage.

I have been using this solution for about three years.

This solution is very stable.

This is a very scalable solution.

The technical support for this solution is very good.

The complexity of the initial setup depends on the requirements, but most of the time it is very difficult to implement.

I would rate this solution a seven out of ten.

Our primary use case for this solution is to protect data from being stolen from the company. It protects and monitors data that moves out without us knowing about it. 

The features I like most about this solution is the endpoint modules because it gives us the protection we need. 

I do have a problem with the database. It uses the Oracle database and sometimes this causes some problems. I would prefer it to use the MS SQL database because it has a more stable connection than the Symantec database.

I've been using this solution for a year and six months now.

I think it is very stable. The only problem is the Oracle database where the connection sometimes works through the enforce server. But other than that it's very stable.

The scalability is good because some of the environments we are implementing it in, has 7,000 users. Others have 1,000 users. So it all depends. My job is only to implement it and enforce the policies at the customer.

The technical support is perfect. If there is any problem or if anything goes wrong, the technical support team answers me immediately and they solve the problem, so it's a very good technical support team.

I used Forcepoint DB and the McAfee DB. I implement all of them, so I didn't switch.

The initial setup was not complex and it was very easy to install the Symantec database. It comes with a guide that explains every small step in detail. The deployment took about two to three days. However, if you install all the modules, it may take up to two weeks.

I am an integrator for this solution and I work mostly alone.

I compared this solution with Cisco Stealthwatch. And I work on solutions like Forcepoint DP too. But I prefer Symantec DLP and I usually recommend this solution first when a client asks about the different options. It is, however, the more expensive option. So if the client's budget doesn't allow it, I recommend Forcepoint.

I would recommend others to read the manual carefully before they start implementing it because it explains every small detail on how it works. 

I will rate it a nine out of ten.

1) Keeps monitoring data and protects sensitive information on computers. 2) One of the very few DLP tools with machine learning capabilities that easily classifies various documents and takes care of many administrative chores. 3) With the help of the above technology, DLP is able to greatly reduce the number of false alarms. 4) Supports various types of encryption mechanisms. 5) Now available for tablets as well. 6) Has support for blocking of data copying to removable media.

1) Use of machine learning algorithm is good when it comes to automate the administrative chores. However, this feature is still unstable and sometimes the document classifier fails to properly classify even a similar looking document, thereby putting the document in a wrong group. 2) The feature of blocking the copying of sensitive data to removable media puts the responsibility on the end user, for correctly identifying the sensitive docs and enforcing the right policies. 3) Should have a feature to completely block USB ports. 4) Detecting P2P communication using ports is not that useful and requires a signature based engine to detect and block peer-to-peer traffic, irrespective of ports used.

Automated monitoring of sensitive data is a much needed feature. However, the machine learning algorithms that wrongly classify documents is a major problem, when it comes to applying security policies based on document categories. A good feature is the blocking of sensitive data copying to removable storage. DLP is specifically targeted for mid and large enterprises.

We work in the banking field. We deploy data loss prevention. Our branch protects our clients' data, credit card numbers, account numbers, and other confidential and sensitive data.

I would like for the administrator management interface to improve. It's kind of old and slow. Updating it would make this solution better. 

We have been using Symantec for three years. 

We haven't had any issues with stability. 

I have actually contacted technology support twice. They never responded.

The initial setup is complex. It should be made simpler. The deployment takes around a day to day and a half. 

I would rate it an eight out of ten. Not a ten because there are certain things that need improvement. 

My advice to someone considering this solution is to look at your needs. Try a few products because there are some features that exist in other solutions like Forcepoint that do not exist in Palo Alto. You should choose a solution based on your needs. 

I would recommend Symantec depending on the needs of the clients, but for me, Symantec is the best on the market.