Symantec Data Loss Prevention Reviews

Our primary use case for Symantec Data Loss Prevention revolves around addressing internal data security concerns, particularly email communication and data leakage prevention.

Symantec Data Loss Prevention has significantly improved our organization, particularly regarding data management and incident response. The solution has streamlined internal processes and enhanced data security measures. By integrating Symantec into our management systems, we've achieved better packaging and handling of sensitive information.

The most valuable features of Symantec Data Loss Prevention (DLP) are the Optical Character Recognition (OCR) functionality and its automation capabilities.

The product's pricing and support services need improvement.

The platform is stable. Initially, there were minor delays during the setup phase, especially when implementing certain features on the cloud. However, these issues have been resolved over time, and the system runs smoothly. It has been consistently reliable for the past three years. While it may demand slightly higher bandwidth, it remains easily adaptable to any network environment.

I rate the platform's scalability a nine out of ten. Currently, we are working with three companies as our customers for the product, one of which boasts over 10,000 users.

Our experience with customer service and support has improved over time. Previously, we encountered technical issues and concerns while working in the same area of DLP. However, in 2020, we noticed a positive shift. The team has become more responsive and effective in addressing our needs. The personnel handling technical support are helpful.

To deploy Symantec to protect sensitive information in our company, we implement various policies such as web, endpoint, mail, and cloud prevention. While the deployment process itself is simple, there is a requirement for an Oracle database, which can add a layer of complexity, particularly for smaller businesses that may not have the infrastructure readily available. However, we offer a software solution that manages this aspect. We leverage both on-premises and cloud-based functionalities, with customization options available for policies. Default configurations work well for cloud-based deployments, and we utilize comprehensive licensing packages. Cloud management simplifies deployment and implementation tasks significantly compared to on-premises setups, reducing the burden on our team and clients. However, there can be challenges when transitioning existing customers from on-premises to cloud-based solutions, particularly regarding feature availability and accessibility.

The platform is expensive.

The platform provides valuable data for preventing loss in various ways. It operates on a cloud-based platform and is beneficial through email and the web.

The incident response capability has been instrumental in mitigating potential data loss. The response agents are deployed strategically, and licenses govern their access. It ensures that only authorized personnel with the appropriate IT label can intervene.

I rate it an eight out of ten.

The use case for Symantec Data Loss Prevention depends on the requirements, for example, customer requirements and needs. Overall, the solution is used for identifying data and handling exact data matching criteria.

What I like about Symantec Data Loss Prevention is the technical support it provides. It's good.

Currently, I can't see any areas for improvement in Symantec Data Loss Prevention because the solution seems to be better than all the other vendors out there. It seems all the other vendors are trying to mimic what Symantec Data Loss Prevention is doing in terms of components, practice, and modules.

Sometimes setting up the solution can get a little tricky because it would depend on your internal infrastructure. For example, you have to connect the Symantec Data Loss Prevention platform and you need to integrate it, so that could make the process somewhat difficult.

I've been dealing with Symantec Data Loss Prevention for ten years. I'm using the most up-to-date version of the solution.

Symantec Data Loss Prevention is a stable solution.

Symantec Data Loss Prevention is a scalable solution.

I like the technical support for Symantec Data Loss Prevention. It's pretty good. Support is one of the advantages of the solution. Support is a little costly, but you get what you pay for.

The initial setup for Symantec Data Loss Prevention is straightforward, particularly if you use the guide, but it gets a little complex based on the networking connectivity you have within your environment. Sometimes setting up the solution can get a little tricky because it would depend on your internal infrastructure. For example, you have to connect the Symantec Data Loss Prevention platform and you need to integrate it, so that could make the process somewhat difficult.

The advice I would give to others looking into implementing Symantec Data Loss Prevention is to make sure they have a lot of resources on their servers, particularly in terms of disc size, CPU, etc. The bigger the box is, the better.

There's no perfect solution, so I'm giving Symantec Data Loss Prevention a rating of nine.

We are using Symantec Data Loss Prevention for protecting IPs and intellectual properties.

I have found the most valuable feature to be partial enlisting.

Symantec could improve by being more creative and simplifying the functions. Additionally, the data protection should be bundled with data classification and labeling instead of them being separate.

I have been using Symantec Data Loss Prevention for approximately four years.

The stability has been good.

I would rate the stability of Symantec Data Loss Prevention a four out of five. There is room for some improvement.

The unpaid support can have a lot of delays but the paid premium support is good.

I rate the technical support of Symantec Data Loss Prevention a three out of five.

The installation is more complex than other solutions.

We did the implementation of the solution ourselves.

The price of the solution is expensive.

We did evaluate other options before choosing Symantec Data Loss Prevention, such as Microsoft solutions.

I would recommend this solution to others if it fits their companies requirements. 

I would advise those dealing with critical sensitive information to use Symantec, such as in the health care industry. If the data is not as sensitive, I would recommend Microsoft.

I rate Symantec Data Loss Prevention an eight out of ten.

I've been working with Forcepoint, Symantec, and also McAfee. From my experience with the three of them, Symantec has one of the best LP solutions on offer. Forcepoint is on par with Symantec on some points, however, with respect to the granularity of how Symantec has laid it out for the customers, is much easier when compared to Forcepoint. The client also has more opportunities for customization.

With respect to the amount of intelligence that they have with respect to how they formed the DLP solution, for example, exact data matching. If you compare Forcepoint with Symantec, Symantec is more sophisticated than Forcepoint. 

I would prefer Symantec over Forcepoint. 

With respect to how Symantec Data Loss Prevention works now, it's got an edge over all the rest of the Data Loss Prevention with the exact data matching and also the partial matching. We've done a test with that with other solutions, for example, with McAfee and Forcepoint. Symantec is really more sophisticated when it comes to partial matching as compared to other solutions. There's data around this as well. There's a document about a specific confidential file. We will configure everything so that 50% of the data from a document should be scanned. The rest will be detected as black or whatever the option should be or the response should be.

With Symantec, they are capable of doing that. Only a part of the document is scanned and they are capable of detecting the amount of information that is supposedly secure and that should not be sent outside to any unauthorized users. Technically, Forcepoint can also do that, but there are certain limitations. Forcepoint can only do so much. With Symantec, it's very straightforward. You can just specify the version page and then upload the identifier, upload a sample, for example, a series of programming codes. You upload that, you give a sample, and then, just like that, you can already specify a specific response for that and it will be detected. That's also one of the samples that we were able to do with one of our clients. 

Aside from exact data matching and aside from partial matching, there is better machine learning. 

Symantec can offer a more sophisticated OCR. The optical character recognition, which we often showcase specifically for hospitals with x-rays, CT scans, and ultrasounds, is quite useful.

The one downside for Symantec is that, due to its transition from Symantec to Broadcom, there's been a lot of changes. I am based in the Philippines and we don't have a contact person locally for any Symantec.

We no longer have any contact for any Symantec opportunities. It's getting hard for us to request a demo license, or trial license, for a proof of value or proof of POC. Basically, speaking with respect to the technology, technically speaking, Symantec is really good, however, on the commercial side, we're really having a problem with that. 

We always have a problem with respect to the commercial side and how we are offering it to the client. It gets really costly with the database as it's strictly required that clients must have an Oracle database and it's quite expensive if you would compare that to Microsoft SQL. From the technical side, what they need to improve is the database. I'm talking about the on-premise, as, with the on-premise, the database that they require is strictly Oracle and not many end-users are using Oracle for their databases. Some are using MySQL. So it gets really costly when we're offering Symantec and then we have to renew. Oracle is expensive.

What they need to improve is the management console. It's pretty straightforward, however, they need to upgrade it to make it more attractive. While it's easy to understand, from an end-user perspective, they need to upgrade it so that it will be more pleasing on the client's side. It would make them more inclined to look up, for example, for maintenance or visibility and monitoring.  

I've been working with the solution for two or three years. I've only been working within the industry for two or three years, or something like that.

It's stable. Out of all the data loss preventions that I've experienced, Symantec, with respect to its technology, is quite good. Aside from the database, I don't have much of a complaint with Symantec, technically speaking. 

We work mostly with enterprises, however, we also work with some SMBs.

In terms of scalability, it is scalable. Symantec Data Loss Prevention is not only for endpoints. It is also for networks, the cloud, and also for email. It pretty much covers your entire infrastructure.

With respect to the partner support, previously, when we started working with Symantec, support was pretty straightforward and really helpful. I've only been handled a support case a couple of times. It's not much, however, they've been really accommodating. That said, when the transition happened, from Symantec to Broadcom, when Broadcom acquired Symantec, that's when things got really hard for us. Not only from the technical side, not only from the support side but even from the commercial and pre-sales side. It's gotten really difficult requesting licenses, requesting trials, requesting support cases, et cetera.

I've been working with Forcepoint, Symantec,

the last project that we worked on, we worked on the latest version of Symantec. I just can't remember what version was it.

and also McAfee. That's the closest solutions that I've been working with most recently.

I only started learning Forcepoint come 2020, and I have done a POC. However, I find Symantec to be better overall if you compared the two.

The setup is straightforward, as long as you know what you're doing. Back in the day, when I was just starting to learn data loss prevention, it got really confusing. For those who are just starting to learn how it works, it's important to note how the flow works - from identifying what data to protect, to the responses that should be applied to the policies that were configured. It's also important to note the architectural side. You need to pay attention to how the endpoint was set up, as well as the database and the detectors. 

My last deployment for Symantec took a month, however, it came with the testing already. We did it phase by phase. What really took a long time for us to set it up, was encryption, which we deployed together with the data loss prevention. We had Symantec Data Loss Prevention and at the same time, Symantec Endpoint Encryption. We would deploy them together. That client also had the programming codes. We had to deal with a lot of programming codes and it took us a lot of time to review. We had a sit-down meeting with the customer in order for them to disclose the necessary information we would need for the pilot deployment. Then we had to do testing after that. That's why, in that case, it took a month.

They have a subscription based on one-year, three-year, and five-year terms.

The pricing is adequate and good enough for the market.

I'm a reseller. We used to have a partnership with Broadcom, or rather, with Symantec. We're still working on Broadcom. I believe we still have that partnership in place.

In the last project that we worked on, we worked on the latest version of Symantec. I just can't remember what version it was.

I'd rate the solution at a nine out of ten.

We have several use cases, the main one is probably the prevention of prohibited files from being uploaded. I'm a user of this product and a network engineer. 

Reporting is the most valuable feature the solution offers. It provides information on any incidents that occur in our environment. 

Symantec doesn't necessarily catch things that are happening in the DLP features such as someone attempting credit card fraud. For the future, I'd like to see better documentation with a more informative focus. 

I've been using this solution for about three years. 

This solution is stable. 

This is a scalable solution. We currently have 15,000 users so it's very scalable.

We have primary support from one of the vendors and they are good. 

The initial setup is not very complex but it's not simple either. We had assistance from the vendor. There is no maintenance required - at the initial stage we created a policy for monitoring only and we get the day to day logs. After that we impose a policy for blocking and justification. This solution is used on a daily basis. 

I've worked with other DLP solutions that I think were better than Symantec, but it's working well for us currently.

This is a good solution for us and I would recommend it. I'd rate Symantec DLP a nine out of 10. 

The tool helps to block based on different classifications such as characters and channels. 

Users like the product because of its simplicity and the rate of detection. 

Symantec Data Loss Prevention's setup needs to be easier and support needs to be improved. 

I have been working with the product for ten years. 

The tool is stable. 

The product is scalable. My company has 1000 users for Symantec Data Loss Prevention. 

The product's setup is not easy. 

The tool's licensing costs are yearly. 

I would rate Symantec Data Loss Prevention a six out of ten. I wouldn't recommend the solution for micro SMEs or small enterprises. It is not recommended for organizations that do not have the technical expertise or in-house support.

We are managed service provider and system integrator. We have different deployment models and scenarios for different customers, but usually, we deploy Symantec Data Loss Prevention on-premise.

Our clients that are using Symantec Data Loss Prevention have massive use of documentation and they are supporting the digital signatures happening now everywhere. They wanted to secure this information with the solution.

We typically add another solution with Symantec Data Loss Prevention from Titus. It is used for data classification, allowing us to have the DLP and the data classification in one offering.

The most valuable feature of Symantec Data Loss Prevention is the ease of modification.

There should be more documentation with Symantec Data Loss Prevention. We had trouble with the first few deployments.

I have been using Symantec Data Loss Prevention for approximately five years.

Symantec Data Loss Prevention is highly scalable.

We didn't find a lot of need to test the scalability because usually, we do our designs with scalability in place. We didn't need to add licenses, servers, compute capacity, or data center footprints later.

The support can improve in the future. They can use some training to help them have a better understanding of their knowledge of the solution.

The ease of deployment of Symantec Data Loss Prevention is great. We can deploy it easily and it is flexible after the deployment. The deployment difficulty can depend on the client's requirements, there was not a client that took us more than eight weeks to complete which included the assessment, the design, the data classification, which is the second part of the solution,

There is an annual license required to use this solution.

I would recommend this solution to others.

I rate Symantec Data Loss Prevention a seven out of ten.

The most valuable features of Symantec Data Loss Prevention are endpoint security,  endpoint agent, and DLP. Additionally, we have been satisfied with the policies.

Symantec Data Loss Prevention could improve by having better system resource management, cloud option, and more features.

I have been using Symantec Data Loss Prevention for approximately eight years.

The solution is stable.

I have been satisfied with the technical support.

The price of Symantec Data Loss Prevention could be reduced.

I rate Symantec Data Loss Prevention an eight out of ten.