Symantec Data Loss Prevention Reviews

We are managed service provider and system integrator. We have different deployment models and scenarios for different customers, but usually, we deploy Symantec Data Loss Prevention on-premise.

Our clients that are using Symantec Data Loss Prevention have massive use of documentation and they are supporting the digital signatures happening now everywhere. They wanted to secure this information with the solution.

We typically add another solution with Symantec Data Loss Prevention from Titus. It is used for data classification, allowing us to have the DLP and the data classification in one offering.

The most valuable feature of Symantec Data Loss Prevention is the ease of modification.

There should be more documentation with Symantec Data Loss Prevention. We had trouble with the first few deployments.

I have been using Symantec Data Loss Prevention for approximately five years.

Symantec Data Loss Prevention is highly scalable.

We didn't find a lot of need to test the scalability because usually, we do our designs with scalability in place. We didn't need to add licenses, servers, compute capacity, or data center footprints later.

The support can improve in the future. They can use some training to help them have a better understanding of their knowledge of the solution.

The ease of deployment of Symantec Data Loss Prevention is great. We can deploy it easily and it is flexible after the deployment. The deployment difficulty can depend on the client's requirements, there was not a client that took us more than eight weeks to complete which included the assessment, the design, the data classification, which is the second part of the solution,

There is an annual license required to use this solution.

I would recommend this solution to others.

I rate Symantec Data Loss Prevention a seven out of ten.

The primary use case for this solution is ensuring compliance. Organizations that handle sensitive data find it crucial to implement a data loss prevention solution to prevent unauthorized data breaches.

One of the most valuable aspects of this solution is its integration capabilities with Office 365. This integration enables comprehensive monitoring and control over data leaving the organization.

A significant area for improvement in the product is reducing the number of agents required and improving integration as a unified client ecosystem.

Integrating artificial intelligence to automate policy creation based on user behavior and data sensitivity would be highly beneficial

I have been using Symantec DLP since 2013.

I rate the product stability an eight. 

I rate the product scalability an eight or nine out of ten. 

Symantec has a good support network. However, since the acquisition by Broadcom, support has become more challenging, although some regions still provide excellent support.

The installation process for this solution, based on my experience, is straightforward and user-friendly, ensuring minimal disruption during deployment.

It can be deployed on-premises and in hybrid models, providing flexibility to organizations based on their specific security and operational needs.

The product is high-priced. However, it is worth it for the comprehensive data protection it provides.

We have considered products from other vendors like Microsoft, Forcepoint, McAfee, and Trend Micro. However, Symantec covers all aspects and use cases effectively.

Incident response capabilities are integral to this solution's functionality. It features robust workflow controls that facilitate timely and effective responses to security incidents.

I rate it a nine out of ten.

The main usage of Symantec DLP is concerned with its baseline performance. Also, from my experience, their support SLA seems slower compared to Forcepoint.

Among the many features, I like the comprehensive support for features across network stages and email. Customers are very happy with its prevention capabilities, as there is no delay in action when new policies are applied. Regarding incident response abilities, it is helpful, although we receive about 10%-20% false positives. 

In my opinion, Symantec DLP could improve by offering a better online service option, making it more competitive compared to Forcepoint. Performance could also be enhanced, especially in terms of prevention capabilities. Additionally, it would be beneficial to add features that allow for better policy integration with GDPR, such as international credit, bank account, or identity management. This would make it more straightforward for IT, especially in regions like Indonesia.

I have been working with Symnatec Data Loss Prevention for the past three months.

For stability, I would also rate it a seven out of ten. 

It can be complex to scale the product, especially for services. I find it suitable for enterprise-level companies with over a thousand employees.

I rate Symantec DLP a seven out of ten for scalability. 

In terms of support from Symantec, I have had a positive experience with their Data Loss Prevention (DLP) support. The support is helpful, but in Malaysia, we sometimes face delays due to integration policies.

Positive

Setting up Symantec DLP can be complex. From the initial check and invitation, deploying Axion solutions requires human-added calls by email. If they provide more information, it would save us time and be less costly. We often deploy performance on Windows servers, AWS, web applications, and other platforms. Users find it easier when we restart with the fit for the OCA, avoiding a complicated installation process. If they added a feature that allows us to refresh it easily, it would be much better. 

We typically use a SaaS model, but our other option, cloud office base, can be frustrating, so we often deploy on-premises.

For pricing, I rate Symantec DLP an eight out of ten.

Comparing Symantec DLP to Forcepoint, I prefer Forcepoint for its more intuitive dashboard, better reporting, and smoother deployment process.

Overall, I rate Symantec DLP a seven out of ten and would recommend it to other users.

The tool helps to block based on different classifications such as characters and channels. 

Users like the product because of its simplicity and the rate of detection. 

Symantec Data Loss Prevention's setup needs to be easier and support needs to be improved. 

I have been working with the product for ten years. 

The tool is stable. 

The product is scalable. My company has 1000 users for Symantec Data Loss Prevention. 

The product's setup is not easy. 

The tool's licensing costs are yearly. 

I would rate Symantec Data Loss Prevention a six out of ten. I wouldn't recommend the solution for micro SMEs or small enterprises. It is not recommended for organizations that do not have the technical expertise or in-house support.

We primarily use the solution to follow a process that's already come in. If anyone takes a snap of anything, we can see that. Anything sent through email, uploaded to a drive, or shared to a public drive can be extracted by the DLP agent. 

Whatever features Symantec has provided have all been valuable. The indexing features, where if anyone captures the image of the data, then it can be extracted to any of the channels, is quite useful. If you have a point DLP, email DLP, network DLP, et cetera it can capture that. 

It offers a pretty straightforward setup process. 

The solution can easily scale. 

It is stable. 

The support has been pretty decent.

The sensitivity to the agent path could be improved. Some of the false positive reporting could be detected by Symantec DLP better. 

Auto-parsing is required. We need to have agent auto-parsing. 

We need better clustering. Right now, the total amount of clusters depends upon Oracle. Instead of Oracle, the application-level cluster would be ideal.

Beyond that, we don't really need any new features as Symantec already offers pretty good items.

I've been using the solution for four years. The last time I used the solution was six months ago.

It's been stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate stability eight out of ten. 

The solution is scalable. It expands easily. I'd rate the ability to scale nine out of ten.

We have about 15,000 people using the DLP part of Symantec.

Broadcom acquired the Symantec DLP, and they're supporting it nowadays. Since they are now giving the support via a partner, we find we get support right away.

I've also worked with Forcepoint DLP. It has a feature that allows for time-based user transfers. 

We have found the initial setup to be straightforward. I'd rate the ease of deployment nine out of ten. It's not overly complex in any way. 

Symantec already provides onsite authentication, Magneto integration, and email integration as a part of the product.

I don't handle the pricing. I'm not a part of the sales or purchasing team. 

We're a Symantec partner. 

I'd rate the solution nine out of ten. 

Our company is a partner and deploys the solution for customers as a management server and email network.

The solution is simple to use with good administrative controls and a console that is easy to understand. This is particularly important because end users are security engineers, CSOs and compliance managers with minimal technical knowledge. 

The DLP is very effective on the application side because there is a control on both endpoint and network storage. These components are separate from each other which needs to be planned out carefully but reduces server needs. 

The solution should integrate with other databases because it relies on Oracle which is not financially feasible for many customers, particularly in small or poor countries. Oracle is very expensive on the cloud side. 

Operational costs are too high for small offices that rely on Microsoft Office, so they instead opt for free yet powerful databases such as MySQL. 

Data tagging and classification would be useful because multiple agent roles are needed solve issues. 

I have been using the solution for ten years. 

The network and storage are very stable. 

I've experienced a few issues with the DLP agent on the windows side when operating systems are mismatched or there is an issue with a group policy. 

The solution is scalable. 

The effectiveness of technical supports depends on the agent. Support from America is good because they immediately direct you to a person or department knowledgeable in your issue. 

For example, American support asks if deployments are new or old and then opens the appropriate case type which speeds up the process. 

I rate customer support a seven out of ten. 

Neutral

The initial setup and implementation are very straightforward. 

Setup is very clear and much easier than McAfee or Forcepoint. 

I rate setup an eight out of ten. 

We implement the solution for our customers. 

The solution's pricing is based on a license model. 

The DLP category is very competitive and we implement tools based on our client's needs such as the solution, Forcepoint, and Microsoft. 

Competitive products don't even compare to the solution with regard to its capabilities. 

The only reason to choose another solution is budget because the solution requires licenses for the product and the database. 

I rate the solution a seven out of ten. 

The most valuable features of Symantec Data Loss Prevention are endpoint security,  endpoint agent, and DLP. Additionally, we have been satisfied with the policies.

Symantec Data Loss Prevention could improve by having better system resource management, cloud option, and more features.

I have been using Symantec Data Loss Prevention for approximately eight years.

The solution is stable.

I have been satisfied with the technical support.

The price of Symantec Data Loss Prevention could be reduced.

I rate Symantec Data Loss Prevention an eight out of ten.

We are using Symantec Data Loss Prevention for protecting IPs and intellectual properties.

I have found the most valuable feature to be partial enlisting.

Symantec could improve by being more creative and simplifying the functions. Additionally, the data protection should be bundled with data classification and labeling instead of them being separate.

I have been using Symantec Data Loss Prevention for approximately four years.

The stability has been good.

I would rate the stability of Symantec Data Loss Prevention a four out of five. There is room for some improvement.

The unpaid support can have a lot of delays but the paid premium support is good.

I rate the technical support of Symantec Data Loss Prevention a three out of five.

The installation is more complex than other solutions.

We did the implementation of the solution ourselves.

The price of the solution is expensive.

We did evaluate other options before choosing Symantec Data Loss Prevention, such as Microsoft solutions.

I would recommend this solution to others if it fits their companies requirements. 

I would advise those dealing with critical sensitive information to use Symantec, such as in the health care industry. If the data is not as sensitive, I would recommend Microsoft.

I rate Symantec Data Loss Prevention an eight out of ten.