Symantec Data Loss Prevention Reviews

Symantec DMP is for preventing the loss of data from any part of the network, for example, from the network to the core of the data. It has many props, or as it's called in Symantec DLP, "detection servers." There are many detection servers, such as prevention servers and discover servers. Although they can be installed on one server, they can also be deployed on many servers, and they will prevent data leakage in a powerful manner.

Symantec DLP has many servers, and the solution is very powerful because you can use it in ports, endpoints, networks, and email servers to prevent the leakage of emails. DLP can be integrated with Symantec encryption. It's very important because you can integrate these products, and they will protect against the leakage or loss of data. For example, when someone loses flash memory, you can run the automatic response in DLP and encryption, and the flash memory will be encrypted. In the case of the loss of flash memory, it could be easily protected with automatic rules.

Symantec DLP could be better. Symantec DLP is very scalable, but while some other products have been improved in years, Symantec DLP is using core steel, and Symantec could be better with infrastructure.

I've used Symantec DLP for about nine or even ten years.

Symantec DLP is a stable product, and I give its stability a ten out of ten. I have had the solution break down, but it was a user interruption.

I give Symantec DLP's scalability a nine out of ten.

The initial setup is difficult. You need knowledge to use it. Symantec uses Oracle for the database, and not everybody can work with Oracle.

The solution takes one day, but only for server installation. But that is because it has a template. When you deploy the template on an Oracle database, it will take about 30 minutes to deploy the template.

I think that it's an expensive product, even as an enterprise-suite product.

I rate Symantec DLP a nine out of ten. Because of ransomware attacks, you must use a DLP in your environment in today's world.

The primary use case for this solution is ensuring compliance. Organizations that handle sensitive data find it crucial to implement a data loss prevention solution to prevent unauthorized data breaches.

One of the most valuable aspects of this solution is its integration capabilities with Office 365. This integration enables comprehensive monitoring and control over data leaving the organization.

A significant area for improvement in the product is reducing the number of agents required and improving integration as a unified client ecosystem.

Integrating artificial intelligence to automate policy creation based on user behavior and data sensitivity would be highly beneficial

I have been using Symantec DLP since 2013.

I rate the product stability an eight. 

I rate the product scalability an eight or nine out of ten. 

Symantec has a good support network. However, since the acquisition by Broadcom, support has become more challenging, although some regions still provide excellent support.

The installation process for this solution, based on my experience, is straightforward and user-friendly, ensuring minimal disruption during deployment.

It can be deployed on-premises and in hybrid models, providing flexibility to organizations based on their specific security and operational needs.

The product is high-priced. However, it is worth it for the comprehensive data protection it provides.

We have considered products from other vendors like Microsoft, Forcepoint, McAfee, and Trend Micro. However, Symantec covers all aspects and use cases effectively.

Incident response capabilities are integral to this solution's functionality. It features robust workflow controls that facilitate timely and effective responses to security incidents.

I rate it a nine out of ten.

We use the product to mitigate the malicious attack and prevent data loss for specific servers.

The product helps with blocking sensitive data transmission and permission management.

The product's technical support services need improvement.

We have been using Symantec Data Loss Prevention for three years.

It is a stable product. I rate its stability a nine out of ten.

We have 20 Symantec Data Loss Prevention users in our organization. We use it daily. I rate its scalability a seven out of ten.

The technical support team replies slowly. The process needs enhancement.

Positive

The initial setup takes a few days. However, overall, it requires a month to fine-tune the components. The deployment team includes one or two vendor executives and multiple teams from our organization. One executive can easily maintain the product. I rate the process a seven out of ten.

We take help from third-party integrators for product implementation.

The platform is not very expensive. I rate its pricing an eight out of ten.

I recommend Symantec Data Loss Prevention and rate it a seven out of ten.

We primarily use the solution to follow a process that's already come in. If anyone takes a snap of anything, we can see that. Anything sent through email, uploaded to a drive, or shared to a public drive can be extracted by the DLP agent. 

Whatever features Symantec has provided have all been valuable. The indexing features, where if anyone captures the image of the data, then it can be extracted to any of the channels, is quite useful. If you have a point DLP, email DLP, network DLP, et cetera it can capture that. 

It offers a pretty straightforward setup process. 

The solution can easily scale. 

It is stable. 

The support has been pretty decent.

The sensitivity to the agent path could be improved. Some of the false positive reporting could be detected by Symantec DLP better. 

Auto-parsing is required. We need to have agent auto-parsing. 

We need better clustering. Right now, the total amount of clusters depends upon Oracle. Instead of Oracle, the application-level cluster would be ideal.

Beyond that, we don't really need any new features as Symantec already offers pretty good items.

I've been using the solution for four years. The last time I used the solution was six months ago.

It's been stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate stability eight out of ten. 

The solution is scalable. It expands easily. I'd rate the ability to scale nine out of ten.

We have about 15,000 people using the DLP part of Symantec.

Broadcom acquired the Symantec DLP, and they're supporting it nowadays. Since they are now giving the support via a partner, we find we get support right away.

I've also worked with Forcepoint DLP. It has a feature that allows for time-based user transfers. 

We have found the initial setup to be straightforward. I'd rate the ease of deployment nine out of ten. It's not overly complex in any way. 

Symantec already provides onsite authentication, Magneto integration, and email integration as a part of the product.

I don't handle the pricing. I'm not a part of the sales or purchasing team. 

We're a Symantec partner. 

I'd rate the solution nine out of ten. 

I like how I have the possibility to check different channels with the same policy set.

The machine learning solution is very good. Many of our partners are not using mostly the machine learning function yet, however, the index document matching, the IDM, and the actual data matching function are the most useful. Those are very, very good functions of the DLP.

The OCR functionality could be better. We have OCR functionality. However, it is not as effective. It could be more effective. They need to work on the function that can catch PDF 5 and PDF 5 based on pictures, images, JPEGs, and so on, with text-to-all content. The main goal of this is to check those pictures against corporate policies.

I'd like it if, in DLP, the agent could have more detection capabilities.

Currently, many features can work only with Endpoint Prevention, Network Prevention, and Email Prevention. Those capabilities do not work on the Endpoint Prevent and Endpoint Detection. 

They need to expand the channels they check. It could be wider. So it should be able to check, for example, WhatsApp and mobile solutions, mobile communications, Facebook, et cetera. We're worried about data leakage on these channels. 

I've been using the solution for six to eight years.

In terms of stability, we have issues, yet not too many. The basic functionality works fine. In my opinion, it is one of the best of the market.

The solution is scalable. 

We can use it in a single tier if there are not too many users and agents. That said, it can be easily extended to use as many server components as we would like. If there are too many people, 4,000 or 5,000 agents and users, we can use 10 or 15 servers. There is no problem with the scalability of DLP. 

On two or three servers, we have around 1,000 agents. Not more than that.

I have problems with Symantec technical support. It is too slow. There are also problems with competency. With the time factor, the reaction time and response time are very long. There was a situation where I had 168 hours between the initial outreach and response. It was not the best for my customer and for me.

Neutral

I did not previously use a different solution. 

The setup is a bit complex due to the Oracle database. I now have many problems installing and managing the Oracle database. At the moment, I just have a huge problem upgrading Oracle 12 to Oracle 19. It is not too easy. That said, if Oracle and the basic DLP are installed, then it can go smoothly. Afterward, there are no problems with it.

I am not a sales. However, I see Symantec's prices are the highest in the market.

The technical solution is quite good, however, when the customer sees the prices, they tend to say "Okay. It is very good, yet we do need to choose a cheaper one."

I'm a reseller and integrator.

I am just upgrading the previous version, 15.5, to the newest one, 15.8.

I'd rate the solution eight out of ten. 

I use Symantec Data Loss Prevention since it is a product that is currently involved in an API-level integration with Google Chrome while ensuring that users get to avail some advanced features in the current version of the solution, making it an overall good tool.

The most valuable feature of the solution is its OCR process for image recognition. Symantec Data Loss Prevention can extract all the data from the image. In scenarios where a user may be trying to get some screenshots of certain confidential documents, Symantec Data Loss Prevention will extract whatever data is included in that image, after which it may block the user who was involved in the act.

Symantec Data Loss Prevention's AI technology has certain shortcomings where improvements can be made. Some source code developer companies may have multiple source code data available, and our company may upload such multiple source code data, which may go up to 50 GB of data in Symantec Data Loss Prevention, and expect the AI part to look into what should be the confidential part in such a file so that we can create a policy in our company to manage what should be blocked or allowed.

I have been using Symantec Data Loss Prevention for two years.

It is a stable solution. With Symantec Data Loss Prevention, I have never experienced any downtime.

It is a scalable solution.

The solution's technical support was good. The technical support team of Symantec used to take up cases or issues on priority.

For Symantec Data Loss Prevention, my company needs to deploy a database from Oracle and add a detection server depending on the organization's needs. A company can proceed with either a two-tier deployment or a three-tier deployment. A database from Symantec needs to be included during the deployment process compulsorily.

The solution can be deployed in a day or two. Preparing the database takes one day, and adding Symantec's detection server takes around 30 to 60 minutes.

The solution is deployed on an on-premises model.

Right now, my company seems to be interested in Censornet's DLP product features.

I recommend the product to those who plan to use it since it offers all the good features, along with a good GUI and user experience.

I rate the overall product an eight out of ten.

Our customers mostly use it for data discovery, content monitoring, and policy enforcement.

The most valuable aspect of Symantec DLP is its powerful policy system. It helps us control data, like making sure nothing leaves our setup. The policy management console is user-friendly, and it offers a range of options to suit our specific requirements.

There is room for improvement in the remote control capabilities of the DLP solution. Currently, if the client-side agent is not installed, there are limited features available, and remote management through the manager portal is lacking. This is particularly important for users on VPN who would benefit from full remote control and management features.

I have been using Symantec Data Loss Prevention for a year.

If we had the remote control feature, it would significantly improve the overall stability level of the solution. I would rate the stability as an eight out of ten.

I would rate the scalability of Symantec Data Loss Prevention as a seven out of ten. It could use some improvement. We have eight users of the solution at our company. This product is not designed for small or medium businesses; it is intended for enterprise-level use, particularly in sectors like banking, finance, and insurance. We currently serve about ten enterprise customers who utilize the DLP features of the product. We have a few hundred clients using the solution.

I would rate the technical support as a nine out of ten. It is fantastic.

Positive

Our deployment process begins by understanding the customer's requirements and ensuring they have the necessary server infrastructure in place. We then install our DLP product on the customer's site and set up data agents. The customer is responsible for installing the agent on their users' devices. We proceed by creating and applying data protection policies tailored to their specific data requirements. Many of our customers have a lot of sensitive data, so they worry about its safety even after we've applied the rules. I would rate the easiness of the initial setup as a seven out of ten. It is quite user-friendly. The deployment time for this product varies based on customer needs and availability. If everything goes smoothly, it typically takes around one and a half months to deploy all the necessary components, including agents and other requirements. 

I am a technical person, so I don't have specific pricing details. However, I consider it to be in the average to moderately expensive range because it is tailored for enterprise use, not SMBs. Pricing can vary depending on specific needs and configurations.

My advice to people who are considering implementing Symantec DLP is to request a demo to see how it works and experience its features. Subscribing to these features, applying policies, and learning about the advantages will help them make an informed decision about whether it meets their specific needs. Overall, I would rate it as an eight out of ten.

Our company is a partner and deploys the solution for customers as a management server and email network.

The solution is simple to use with good administrative controls and a console that is easy to understand. This is particularly important because end users are security engineers, CSOs and compliance managers with minimal technical knowledge. 

The DLP is very effective on the application side because there is a control on both endpoint and network storage. These components are separate from each other which needs to be planned out carefully but reduces server needs. 

The solution should integrate with other databases because it relies on Oracle which is not financially feasible for many customers, particularly in small or poor countries. Oracle is very expensive on the cloud side. 

Operational costs are too high for small offices that rely on Microsoft Office, so they instead opt for free yet powerful databases such as MySQL. 

Data tagging and classification would be useful because multiple agent roles are needed solve issues. 

I have been using the solution for ten years. 

The network and storage are very stable. 

I've experienced a few issues with the DLP agent on the windows side when operating systems are mismatched or there is an issue with a group policy. 

The solution is scalable. 

The effectiveness of technical supports depends on the agent. Support from America is good because they immediately direct you to a person or department knowledgeable in your issue. 

For example, American support asks if deployments are new or old and then opens the appropriate case type which speeds up the process. 

I rate customer support a seven out of ten. 

Neutral

The initial setup and implementation are very straightforward. 

Setup is very clear and much easier than McAfee or Forcepoint. 

I rate setup an eight out of ten. 

We implement the solution for our customers. 

The solution's pricing is based on a license model. 

The DLP category is very competitive and we implement tools based on our client's needs such as the solution, Forcepoint, and Microsoft. 

Competitive products don't even compare to the solution with regard to its capabilities. 

The only reason to choose another solution is budget because the solution requires licenses for the product and the database. 

I rate the solution a seven out of ten.