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Sr. Devops Engineer at a media company with 201-500 employees
Real User
Moderate price, has a lot of extensions for third-party applications, and helpful for checking all errors and performance issues in our environment
Pros and Cons
  • "The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site."
  • "We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues."

What is our primary use case?

I am using this product to monitor all microservice environments. I check all services and performance issues and implement some alerts and dashboards. We are also monitoring all applications that are not in a microservices environment. They are in a WebLogic environment. So, we use it to monitor WebLogic applications, Tomcat applications, and microservice applications that are running in the OpenShift environment or Kubernetes environment.

How has it helped my organization?

AppDynamics is in the middle of our monitoring environment. It is connected with all other monitoring applications. It helps us to check all the errors and performance issues because all our alerts, related to the performance of our website or backend applications, are implemented through this. So, it is one of the most important monitoring applications.

What is most valuable?

The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. 

I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site.

What needs improvement?

We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues.

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For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It is good when you constantly check it. In our company, we use AppDynamics a lot. We are monitoring all applications with AppDynamics. Therefore, all the time, we need to check if there is something that needs to be improved and all related applications are okay. For example, our database might be getting bigger and bigger. If you are used to checking frequently, it is okay. I have prepared some procedures for checking all AppDynamics components. It is not hard for us.

What do I think about the scalability of the solution?

In terms of the users, mostly the DevOps team is using this solution. On the development site, we have more than 100 users because all developers on the test system are checking all the processes.

How are customer service and support?

It depends on the issue. It is mostly good. Sometimes, we had really difficult issues, and the support team was really trying to solve the problem, but it took a bit more time.

How was the initial setup?

Its initial setup is easy. We are installing all the components on the same server. We don't need to install another database. It is included in its own database, so all the configurations are on just one server site.

What's my experience with pricing, setup cost, and licensing?

As compared to other applications, its price is moderate. Its price is neither very high nor very low.

What other advice do I have?

I recommend doing a central configuration for agent installation. It is really easy to run when we are upgrading our agents. The standard installation is good in my opinion.

I would rate AppDynamics an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
PeerSpot user
reviewer1463868 - PeerSpot reviewer
Senior Performance Engineer at a financial services firm with 1,001-5,000 employees
Real User
Good documentation, easy to install, and provides valuable metrics we use for budgeting
Pros and Cons
  • "AppDynamics is easy to implement if you follow the documentation, and the documentation that they provide is good."
  • "The agent deployment could be simplified by, for example, adding a GUI."

What is our primary use case?

We deployed our agents on the cloud for a Kubernetes application. We get the hardware details from the Azure and AWS monitoring. We import those matrices into AppDynamics and we see all of those details, along with our application performance detail, within the AppDynamics solution.

We are not using machine agents because we are making use of the Azure Monitoring and get the matrices from there.

What is most valuable?

The most valuable feature is the application performance. We have details such as CPU utilization and memory utilization, which we make use of to finalize the amount of CPU power or memory that we should allocate to our ports.

AppDynamics is easy to implement if you follow the documentation, and the documentation that they provide is good.

What needs improvement?

The agent deployment could be simplified by, for example, adding a GUI.

Correlation should be improved.

End-user monitoring should provide options for data collection, including using a JavaScript file or using a network request in the case of a mobile application.

It should automatically upload the mapping file.

For how long have I used the solution?

I have been using AppDynamics for a few months.

What do I think about the stability of the solution?

This seems like a stable product and we plan to continue using it.

What do I think about the scalability of the solution?

AppDynamics is scalable.

How are customer service and technical support?

I would say that the support is 50/50. It is not very fast and there is definitely room for improvement in terms of support.

How was the initial setup?

When we were installing it for the first time, it took us some time and we had some issues. One issue we faced was because we deployed all of the agents on all of the ports together. This created some problems, so the next time, we deployed it one by one. This is the process recommended by AppDynamics but somehow, we missed that part.

After that, it was stable and it continued working without any issues.

For the whole application, we were able to deploy in less than two hours.

What about the implementation team?

We deployed it ourselves, although we had a consultant available online who was available for assistance. We didn't face any issues, other than deploying all of them at one time.

One technical person who has the details and information on the ports should be present. They need to know all of the commands that are used to deploy the agents.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk AppDynamics
May 2025
Learn what your peers think about Splunk AppDynamics. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
reviewer1497948 - PeerSpot reviewer
Associate Director, Application Performance Management Solution Design & Engineering at a financial services firm with 10,001+ employees
Real User
Priced well, but the stability, scalability and support need improvement
Pros and Cons
  • "In 2014 and 2015, AppDynamics was one of the best products on the market."
  • "They need to improve the consolidation of agents for the agent's installation process."

What is our primary use case?

We use AppDynamics in our company. I am the IT product manager, who is responsible for the design of the solution.

We use this solution for application performance monitoring, byte code injection, and user experience monitoring, infrastructure, and database performance monitoring.

What is most valuable?

In 2014 and 2015, AppDynamics was one of the best products on the market.

What needs improvement?

The AppDynamtics on-premises platform is immature, and it does not scale.

They need to improve the consolidation of agents for the agent's installation process. 

We would like to see one single agent to be installed and not multiple agents.

For how long have I used the solution?

We have been using AppDynamics since 2015.

What do I think about the stability of the solution?

It's stable, but it could be better.

What do I think about the scalability of the solution?

Scalability is poor to medium. It's an area that needs some improvement.

We have 3,000 users in our organization 

How are customer service and technical support?

Technical support is average and they could be improved.

How was the initial setup?

The initial setup on-premises was rather complex.

For a new release upgrade, it can take up to two months to deploy.

What about the implementation team?

I completed the installation with my team.

We have an engineering team of four people, and a support team of ten people.

What's my experience with pricing, setup cost, and licensing?

We do not have any issues with the price.

What other advice do I have?

I would recommend this solution depending on what the use case is. If you want the latest, state of the art, including cloud-native monitoring and docker containers, I would recommend Kubernetes.

I would rate AppDynamics a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Real User
Top 5
Easy to use and install, with good instrumentation for performance testing, and good alerting
Pros and Cons
  • "The most valuable feature is the flow map."
  • "I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."

What is our primary use case?

We are using this solution for performance testing and transaction tracing.

What is most valuable?

The most valuable feature is the flow map.

It's easy to use, and the instrumentation is also good.

The alerting mechanism is very good.

What needs improvement?

I am a monitoring administrator and one of the biggest issues is that it doesn't have a large environment for support. We work in a large environment with nine to ten separate controllers in different processes.

We can configure but it cannot synchronize the data, so it has to be done manually.

I felt that it's a bit complicated on the administration side.

I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have. That would be very helpful.

For how long have I used the solution?

I have been working with AppDynamics for approximately two years.

What do I think about the stability of the solution?

There are limitations in the metrics collection. It is filling up the disk space.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We completed the installation ourselves.

What's my experience with pricing, setup cost, and licensing?

Pricing is handled by another team.

What other advice do I have?

Definitely, I would recommend this solution for others who are interested in using it for the alerting mechanism. Also, if they wanted to have more clarity regarding the application and the transactions that are stored, this product works well.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Software Engineer at a financial services firm with 10,001+ employees
Real User
Top 20
A stable tool with good monitoring features and support portal
Pros and Cons
  • "This is a stable product and we definitely plan to continue using it in the future."
  • "More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."

What is our primary use case?

We work in the banking industry and we deal with business transactions, including responses for the users. We capture all of the traffic in our AppDynamics platform. It is a really good application tool.

What is most valuable?

Application monitoring is the most valuable feature.

What needs improvement?

More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products.

For how long have I used the solution?

We have been working with AppDynamics for almost two and a half years.

What do I think about the stability of the solution?

This is a stable product and we definitely plan to continue using it in the future.

What do I think about the scalability of the solution?

AppDynamics is really scalable. We have a private server on-premises and we haven't had any trouble with scaling. We have more than 1,000 people who are using it.

How are customer service and technical support?

We use the support portal whenever we face an issue or any kind of problem, then we create a ticket and they assist us.

Which solution did I use previously and why did I switch?

I am an IT monitoring specialist and I work with similar tools like Geneos and Splunk.

Geneos is straightforward and has different options for infrastructure monitoring. For example, if you have other hardware or memory, then these things are basic. With AppDynamics, these things require that we use extensions, follow the steps, and do the extra setup. These things are really challenging and it's not that easy to handle, the way it is with Geneos.

The people we know who are using Geneos are really happy with it and they think once or twice before moving to AppDynamics. In our case, we have moved to AppDynamics.

How was the initial setup?

The initial setup is straightforward. We downloaded it from the AppDynamics resources, and they had already mentioned the installation steps. We followed the directions and it was easy to handle. It probably took about 30 minutes.

Although we deployed on-premises, we are planning on migrating to the cloud.

What about the implementation team?

Initially, we had a consultant for the installation. Now, we do all of the upgrades by ourselves. We manage it with a team of four people.

The people who work on it are from my team, as well as from production and from pre-sales.

What other advice do I have?

This is absolutely a product that I would recommend to other users. I can see a lot of people are interested in using AppDynamics.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1269657 - PeerSpot reviewer
Vice President at a financial services firm with 10,001+ employees
Real User
A fantastic solution for monitoring a database
Pros and Cons
  • "To be honest, it's a fantastic product."
  • "The scalability could be improved."

What is our primary use case?

We use this solution for database monitoring, application processing, and performance monitoring. Within our business unit, there are hundreds of people using this solution.

AppDynamics was implemented to help us with some performance issues. I'm not a big fan in terms of other features compared to some of the other tools that we use, but when it comes to end-user monitoring (where you want to capture or trend back business transactions, or where you want to really view the performance of the tools), It's not just good in terms of managing your production system, but some of the developers use it to tackle performance issues and get ahead. 

What is most valuable?

The application performance monitoring when it comes to code (especially Java code), is really amazing.

The key feature of AppDynamics where it really helps us is instrumentation and database monitoring. 

The user interface is also good.

What needs improvement?

The challenges that we face are all performance based, relating to business transactions, not database monitoring.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the stability of the solution?

AppDynamics Database Monitoring is very stable.

What do I think about the scalability of the solution?

The scalability could be improved. There is a limitation in terms of the technology that can be supported. For Example, if you want to implement through Java, that is pretty seamless.

The amount of configuration you get there is actually quite low, so you can pretty much go ahead. However, if you're implementing C++ applications, I think it's going to be very difficult.

How are customer service and technical support?

We have an enterprise tooling team of our own. We actually don't support the product internally; however, there are some consultants from AppDynamics who join us from time to time to help us whenever we experience issues that we need help dealing with.

How was the initial setup?

The installation was quite straightforward. Simply deploy the agent to start coding the data to the controller, and it will do the rest.

Deployment took less than an hour or two. It's best to have the help of expert staff, but if you don't, just follow the instructions.

What about the implementation team?

We deployed this solution on our own with a maintenance team of eight to ten people.

What other advice do I have?

I would recommend this solution to other companies. On a scale from one to ten, I would give AppDynamics Database Monitoring a rating of eight. To be honest, it's a fantastic product.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior eCommerce Infrastructure Specialist, L2 at Mastek
Consultant
Has great analytics configurations but it's not easy for new users to configure transactions
Pros and Cons
  • "I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."
  • "The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics."

What is our primary use case?

I have a B2B eCommerce website and we have some business transactions. For that, we have configured the business transactions in AppDynamics. Apart from that, we have a list of servers that we have configured in AppDynamics, to send us some sort of alert if there's something bad or the servers are in disguise or something.  

First, we use it to handle the business transactions alerting, and then the servers alerting. And second, we use it to create the dashboard so that we can get real-time updates on how the system is performing at around runtime.

What is most valuable?

I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics.

What needs improvement?

In terms of improvement, we have experienced bugs. I think the AppDynamics team is already aware of that and we follow up with them. They said that in the next release, they're going to cater to all those bugs.

For how long have I used the solution?

I have been using AppDynamics for two years. 

What do I think about the stability of the solution?

I find it pretty comfortable and pretty stable. Obviously, there are always some sort of bugs that any product needs to handle, but otherwise, it is quite stable.

What do I think about the scalability of the solution?

We have ten to fifteen employees who manage this solution.

Since we are an eCommerce B2B website and we do need the scalability at times, to scale down or scale up, AppDynamics really does not create trouble for us in such scalability possibilities. It's not that difficult in terms of scalability.

We use it daily. Since we are on eCommerce products and support roles, we need to check the performance of the website on a daily basis, even on an hourly basis.

How are customer service and technical support?

I am quite satisfied with their support. Things are in shape. Things are good.

Which solution did I use previously and why did I switch?

We use AppDynamics and Pingdom but then we are using both of the software to cater to different purposes. I really don't want to compare those two products, because those are serving different functionalities for us. They are both NPM, network performance monitoring systems, but then they are totally different from each other, and they serve different purposes.

How was the initial setup?

It is easy to set up. We got help from AppDynamics, they initially helped us set up the configuration, and then we took it forward from there.

The entire setup has been completed for my website in a week.

What other advice do I have?

I would advise that instead of generic metric business usage of this, instead, use a generic metric business transaction configuration, and go for the Business iQ part of AppDynamics. It's really powerful and it is in real-time. It gives output on real-time things.

I would recommend AppDynamics. It's a very powerful tool for any organization to implement.

I would rate it a seven out of ten. The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CanselÖzcan - PeerSpot reviewer
TechOPS Division Manager at Onotio Teknoloji
Real User
Top 5Leaderboard
Enables you to have visibility into your users' journey and has good session monitoring features
Pros and Cons
  • "The most valuable feature is the one that enables you to have visibility into the end-users journey."
  • "AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."

What is most valuable?

The most valuable feature is the one that enables you to have visibility into the end-users journey.

I also like the session monitoring feature. 

After 4.4 to 4.5, there were huge improvements in the interface.

What needs improvement?

AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.

For how long have I used the solution?

I have been using it for five years. 

What do I think about the stability of the solution?

It's very stable. I have used AppyDyanics for around five years and I installed it for around 100 customers and I never had any issues. It's very stable. 

What do I think about the scalability of the solution?

One of the biggest finance companies in Turkey has around 4.5 million end-users. There are around 100,000 users who use their mobile application and there's no negative effect on the controller and customer app side. 

How are customer service and technical support?

I have contacted technical support, level three. We also contacted their development team.

Which solution did I use previously and why did I switch?

The main difference between this solution and Dynatrace is that Dynatrace uses web server agents. AppDyanmics we don't need to install any agents to collect browser metrics.

Some customers would say that it's hard to deploy the AppyDynamics site but AppDynamics is more flexible and configurable. Most of customer browser apps can crash or facing issue with Automatic injection method which is provided by DT web server agents 

How was the initial setup?

We work with around 20 different banks. We deploy the browser solution with manual injection but for some well-known products, we use an automatic injection. We use three different methodologies for the deployment injection because we have big customers.

The initial setup is very easy, not complex. 

What's my experience with pricing, setup cost, and licensing?

We currently only count the pages. We measured around 10 million pages in a year which is equal to one agent, one license. But nowadays a single page application is very popular. So AppDynamics has some kind of iframe where we counted 50 million pages which we can say equals one agent, one license.

It could be a disadvantage between this and Dynatrace because it has session-based counting. It gives the customers an advantage.

What other advice do I have?

You should focus on the simplicity. Products should be simple and flexible. AppDyanamics is flexible to configure a user's monitoring site. If you want it to be plug and play, then you should go with Dynatrace or New Relic but if you want a flexible solution with good configuration options with "Business IQ" then go with AppDynamics. You can measure the business data at the beginning of the end-user transaction.

I would rate it a nine out of ten. No solution is perfect. It has room for improvement. Every product needs to improve 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.