Splunk AppDynamics Reviews

We use AppDynamics in our company. I am the IT product manager, who is responsible for the design of the solution.

We use this solution for application performance monitoring, byte code injection, and user experience monitoring, infrastructure, and database performance monitoring.

In 2014 and 2015, AppDynamics was one of the best products on the market.

The AppDynamtics on-premises platform is immature, and it does not scale.

They need to improve the consolidation of agents for the agent's installation process. 

We would like to see one single agent to be installed and not multiple agents.

We have been using AppDynamics since 2015.

It's stable, but it could be better.

Scalability is poor to medium. It's an area that needs some improvement.

We have 3,000 users in our organization 

Technical support is average and they could be improved.

The initial setup on-premises was rather complex.

For a new release upgrade, it can take up to two months to deploy.

I completed the installation with my team.

We have an engineering team of four people, and a support team of ten people.

We do not have any issues with the price.

I would recommend this solution depending on what the use case is. If you want the latest, state of the art, including cloud-native monitoring and docker containers, I would recommend Kubernetes.

I would rate AppDynamics a six out of ten.

We are using this solution for performance testing and transaction tracing.

The most valuable feature is the flow map.

It's easy to use, and the instrumentation is also good.

The alerting mechanism is very good.

I am a monitoring administrator and one of the biggest issues is that it doesn't have a large environment for support. We work in a large environment with nine to ten separate controllers in different processes.

We can configure but it cannot synchronize the data, so it has to be done manually.

I felt that it's a bit complicated on the administration side.

I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have. That would be very helpful.

I have been working with AppDynamics for approximately two years.

There are limitations in the metrics collection. It is filling up the disk space.

Technical support is good.

The initial setup is straightforward.

We completed the installation ourselves.

Pricing is handled by another team.

Definitely, I would recommend this solution for others who are interested in using it for the alerting mechanism. Also, if they wanted to have more clarity regarding the application and the transactions that are stored, this product works well.

I would rate this solution an eight out of ten.

We work in the banking industry and we deal with business transactions, including responses for the users. We capture all of the traffic in our AppDynamics platform. It is a really good application tool.

Application monitoring is the most valuable feature.

More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products.

We have been working with AppDynamics for almost two and a half years.

This is a stable product and we definitely plan to continue using it in the future.

AppDynamics is really scalable. We have a private server on-premises and we haven't had any trouble with scaling. We have more than 1,000 people who are using it.

We use the support portal whenever we face an issue or any kind of problem, then we create a ticket and they assist us.

I am an IT monitoring specialist and I work with similar tools like Geneos and Splunk.

Geneos is straightforward and has different options for infrastructure monitoring. For example, if you have other hardware or memory, then these things are basic. With AppDynamics, these things require that we use extensions, follow the steps, and do the extra setup. These things are really challenging and it's not that easy to handle, the way it is with Geneos.

The people we know who are using Geneos are really happy with it and they think once or twice before moving to AppDynamics. In our case, we have moved to AppDynamics.

The initial setup is straightforward. We downloaded it from the AppDynamics resources, and they had already mentioned the installation steps. We followed the directions and it was easy to handle. It probably took about 30 minutes.

Although we deployed on-premises, we are planning on migrating to the cloud.

Initially, we had a consultant for the installation. Now, we do all of the upgrades by ourselves. We manage it with a team of four people.

The people who work on it are from my team, as well as from production and from pre-sales.

This is absolutely a product that I would recommend to other users. I can see a lot of people are interested in using AppDynamics.

I would rate this solution an eight out of ten.

We use this solution for database monitoring, application processing, and performance monitoring. Within our business unit, there are hundreds of people using this solution.

AppDynamics was implemented to help us with some performance issues. I'm not a big fan in terms of other features compared to some of the other tools that we use, but when it comes to end-user monitoring (where you want to capture or trend back business transactions, or where you want to really view the performance of the tools), It's not just good in terms of managing your production system, but some of the developers use it to tackle performance issues and get ahead. 

The application performance monitoring when it comes to code (especially Java code), is really amazing.

The key feature of AppDynamics where it really helps us is instrumentation and database monitoring. 

The user interface is also good.

The challenges that we face are all performance based, relating to business transactions, not database monitoring.

I have been using this solution for a couple of years.

AppDynamics Database Monitoring is very stable.

The scalability could be improved. There is a limitation in terms of the technology that can be supported. For Example, if you want to implement through Java, that is pretty seamless.

The amount of configuration you get there is actually quite low, so you can pretty much go ahead. However, if you're implementing C++ applications, I think it's going to be very difficult.

We have an enterprise tooling team of our own. We actually don't support the product internally; however, there are some consultants from AppDynamics who join us from time to time to help us whenever we experience issues that we need help dealing with.

The installation was quite straightforward. Simply deploy the agent to start coding the data to the controller, and it will do the rest.

Deployment took less than an hour or two. It's best to have the help of expert staff, but if you don't, just follow the instructions.

We deployed this solution on our own with a maintenance team of eight to ten people.

I would recommend this solution to other companies. On a scale from one to ten, I would give AppDynamics Database Monitoring a rating of eight. To be honest, it's a fantastic product.

The most valuable feature is the one that enables you to have visibility into the end-users journey.

I also like the session monitoring feature. 

After 4.4 to 4.5, there were huge improvements in the interface.

AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.

I have been using it for five years. 

It's very stable. I have used AppyDyanics for around five years and I installed it for around 100 customers and I never had any issues. It's very stable. 

One of the biggest finance companies in Turkey has around 4.5 million end-users. There are around 100,000 users who use their mobile application and there's no negative effect on the controller and customer app side. 

I have contacted technical support, level three. We also contacted their development team.

The main difference between this solution and Dynatrace is that Dynatrace uses web server agents. AppDyanmics we don't need to install any agents to collect browser metrics.

Some customers would say that it's hard to deploy the AppyDynamics site but AppDynamics is more flexible and configurable. Most of customer browser apps can crash or facing issue with Automatic injection method which is provided by DT web server agents 

We work with around 20 different banks. We deploy the browser solution with manual injection but for some well-known products, we use an automatic injection. We use three different methodologies for the deployment injection because we have big customers.

The initial setup is very easy, not complex. 

We currently only count the pages. We measured around 10 million pages in a year which is equal to one agent, one license. But nowadays a single page application is very popular. So AppDynamics has some kind of iframe where we counted 50 million pages which we can say equals one agent, one license.

It could be a disadvantage between this and Dynatrace because it has session-based counting. It gives the customers an advantage.

You should focus on the simplicity. Products should be simple and flexible. AppDyanamics is flexible to configure a user's monitoring site. If you want it to be plug and play, then you should go with Dynatrace or New Relic but if you want a flexible solution with good configuration options with "Business IQ" then go with AppDynamics. You can measure the business data at the beginning of the end-user transaction.

I would rate it a nine out of ten. No solution is perfect. It has room for improvement. Every product needs to improve 

The primary use we have for this product is application performance monitoring for mission-critical applications. We are a reseller.  

The old way that people would remediate when there was a problem with performance is that they would have to dig into the logs and manually find where the bottlenecks were. A solution like AppDynamics is a definite advantage because it can pinpoint the areas that the person(s) reviewing the issue need to focus on. This makes the technicians a lot faster in remediating issues that an application is presenting.  

Our customers are most interested in monitoring transactions, page loads, the infrastructure, the CPU, and memory monitoring.  

AppDynamics needs to consolidate their technology agent types into one agent that could be deployed on any host no matter what the technology is that it is running. It is really the implementation of AppDynamics that is very difficult because it is very manual. They really need to improve upon that and do more to simplify user processes. So, I would like them to have a single agent type instead of an agent-based on the technology. I think that having a single binary agent that you can put onto any host would make it a lot easier to work with.  

We have been partners with AppDynamics for about six years now.  

The stability of the product is there. It is fine.  

My impression of the scalability of the solution is that it is not very scalable. They are not the market leader anymore. Because they do not have the ability to monitor microservices and containers, I do not see the product having a huge future. For example and for comparison, there is Dynatrace which is a better solution and an easier solution to work with. AppDynamics has failed to lead the way.  

We usually have two engineers on staff for the deployment and maintenance for our clients.  

I think their technical support is good. There is no problem there that I know of.  

I think the initial setup is too complex. You have to figure out exactly what is running on the servers you are going to monitor. Many times — especially if there are older applications still operating — the clients do not even know what all the technologies are that are running on the server. It just takes a lot of time just to find that out. It is just very time consuming to have to go through the process and it should be quicker and easier.  

We do the deployments. Deployment usually takes several weeks and the strategy is just to get in there and get it done as quickly as possible. People regularly use an integrator, a reseller or consultant for the deployment. We are a reseller.  

The setup cost, pricing and licensing is different for every customer depending on how big they are and how many servers they are putting the product on. So I can not give a direct answer to that question. Really cost is based on the implementation.  

We have evaluated Dynatrace and eventually it could replace AppDynamics. It is a simple comparison of the pros and cons between the two products. Dynatrace is easier to instrument and implement and Dynatrace gives the clients quicker results. Also, Dynatrace points to the root cause of an issue instead of just correlations which are a lot more vague.  

As advice to people considering the solution, I would tell them to scope it out really well and to do a lot of research on their intended application and their business use cases. There may be another, better solution available for their needs.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as a seven. I would rate them at a seven because they definitely have a better product than several other products on the market, they have good functionality, and I think they are fairly affordable. The reason I would not rate them higher is because there are other products on the market that are obviously better solutions that exist right now.  

Extensive use cases, dozens of primary and secondary use cases ranging from core application monitoring at the global level to micro level performance analysis at the transaction level. AppD provides the ability to also manage total interactions at the web/mobile browser level, the database and core infrastructure including server level and L4 network.

We are a services organization, so we use AppDynamics with our customers. It has allowed us to expand our footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. We have a new value proposition for our customers- enhanced visibility, enhanced stability, and we can reduce our costs to them because our cost structure is reduced by using AppDynamics. We have other examples like this as well where AppDynamics has improved the way we function and operate. As of date of this article, our company has in excess of 30,000 AppDynamics agents deployed globally and we are monitoring billions of annual page views for major customers.

Furthermore, AppDynamics is a key toolset and drives tremendous value and efficiency in our remote performance management center which supports over 10,000 retail locations on behalf of our retail customers.

I have been using this solution for more than five years.

We didn't have any issues with stability. Highly stable with extremely light impact- negligible.

We didn't have any issues with scalability. Unbelievably scalable - we selected this solution for its ability to aggregate thousands and thousand of end point monitoring.

Customer Service:

AppDynamics redefines customer services, especially in post sales support- maybe one of the most responsive service desk teams in the industry.

Technical Support:

They have done a superb job of getting some obscenely bright software people with a passion for customer services and unleashed them in the market. Some of the finest technical support in the industry.

The initial setup was extremely straightforward- we can have an enterprise deployment with several dozen end points being monitored in less than 3 hours.

Our first few implementations we did ourselves and then for our first major customer implementation we got AppDynamics to assist. We currently support all of our internal and external deployments.

We're regularly looking at various options. Even before we made the decision to standardize on AppDynamics, we already had experience with BMC Appsight. We also had experience using Dynatrace, CA and Gomez at some of our customer's environments. We also heard our customers talking about their experiences with these other products.

You can't over-speak importance of deployment, configuration and infrastructure footprint because what happens is that people get excited when they see the output of various products (such as Dynatrace or CA Wiley). They say, "wow, it's very powerful, we've never had visibility, we're going to implement at all costs." Then they buy the solution and they realize they need 5X the amount of servers, a lot of storage, experts to manage it, etc.

We use the on-premise deployment model of this solution. 

Our primary use case of this solution is for monitoring our critical applications. The automated data dynamics enables us to monitor the performance of an application and unknowns.

A way that it has improved my organization is from its notifications. We can get notified on our mobile app. We get notified spontaneously for mission-critical applications. It notifies us that the incident is going to happen in the near future, it's a predictive notification. The notifications have been on target for us and have improved my organization. 

The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code. 

The solution should be coupled with its own analytic elastic search analytic model. It should push that data to other data models so the organization does not have to spend separately or to spend more on the analytics part. If a bank or any organization has its own dashboarding solution it should be able to push the data to that dashboarding solution. This is not available right now.

In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages.

I have been using AppDynamics for two years.

It's a fairly stable product and I would say that they are longer lived than new applications that have been on boarded. 

Our entire command center is using this solution which is around 15 to 20 users.

Their technical support isn't great. The geographical distance and the response time it takes to respond to emails from the technical team is very slow. 

For the setup, you need a good understanding of the solution and how it works so I would say it's not that simple. It's not that complex either but if you have the right people in place, it should have a medium level of complexity. For banks, it can be a little more complex because it needs to comply with a lot of security guidelines. If you're not in a banking environment, it should be more straightforward.

The setup took us around two to three weeks. 

We consulted directly with AppDynamics for the implementation. The experience was good but the geographical distance was always an issue because we don't have local support available in the area. Otherwise, when the people were on the floor it was okay but when the people were not on the floor then definitely there were some problems there. 

We have definitely seen an ROI. If you have a critical application that needs to be monitored you will see your indirect ROI within two to three years and you'll have the happy customers, not usual complaints.

You don't have to pay. You only pay for the implementation partners if you choose to get help. 

I would say be cautious on the licensing model. You should understand your exact needs. If your needs are in line with what this solution offers then I would genuinely recommend going for this solution, otherwise, if not, it might be too costly. 

I think from the product perspective it's fine but on the implementation descriptions there are a lot of issues. It's challenging without support. If someone is looking into it they need to look for any local organization partners in their area.

I would rate it a seven out of ten.