We use AppDynamics for monitoring application performance, end-users, and infrastructure. The product has analytics covering all these areas.
Consultant at a financial services firm with self employed
It has broad coverage of APM, EUM, and infrastructure but it's behind the curve on cloud technology
Pros and Cons
- "We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
- "AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."
What is our primary use case?
What is most valuable?
We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work great in all areas, but it has broad coverage. We use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset.
What needs improvement?
AppDynamics not so great with cloud technology. AppDynamics works very well with the on-premise technologies, but it is behind the curve in the emerging cloud features.
The cloud is one area where I think AppD is not that great.
Basic monitoring is the main thing, but nowadays, everybody talks about observability. I'm not sure how well AppD fits into the so-called observability trend. The track-and-trace mechanism works very well with on-premises technologies but not so great with the cloud.
Cloud monitoring is becoming more critical. Competitors can pose a big challenge. AppDynamics is a top product, but they need to maintain the same trend in the cloud area, where it's not that great.
For how long have I used the solution?
We have been using AppDynamics for four to five years.
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What do I think about the stability of the solution?
AppDynamics works reasonably good.
What do I think about the scalability of the solution?
AppDynamics is scalable.
How was the initial setup?
We use the SaaS model, which is the most common way to deploy AppDynamics. Infrastructure setup was not an issue as we chose the SaaS model. We don't have any concerns in terms of infrastructure.
We only needed to deploy the agent, which was relatively straightforward. I wouldn't say it was effortless, but it wasn't complicated, either. We made a package to automate the deployment, which worked pretty well for us.
What's my experience with pricing, setup cost, and licensing?
I don't know the details about the pricing.
What other advice do I have?
I rate AppDynamics eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Technical Team Lead at a financial services firm with 10,001+ employees
Quick installation, good interface, and user-friendly
Pros and Cons
- "I have found some of the valuable features of AppDynamics Database Monitoring to be once the installation is complete, you are able to quickly start receiving metrics, which is great. The user interface is also very user-friendly."
- "I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through."
What is our primary use case?
We are currently using AppDynamics Database Monitoring on-premise but we are migrating to the cloud.
We are using AppDynamics Database Monitoring to understand where the long queries are, and how your applications are performing against the database. You can actually see whether it's a database issue or if it's an application issue. Additionally, you can run explain plans against it, to see which queries need to be optimized.
What is most valuable?
I have found some of the valuable features of AppDynamics Database Monitoring to be once the installation is complete, you are able to quickly start receiving metrics, which is great. The user interface is also very user-friendly.
What needs improvement?
I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through.
For how long have I used the solution?
I have been using AppDynamics Database Monitoring for approximately six years.
What do I think about the stability of the solution?
The solution is highly stable.
What do I think about the scalability of the solution?
We have more than 100 people using the solution in my organization. We have plans to increase the usage of the solution in the future.
How was the initial setup?
The installation is easy. It would take about an hour and a half maximum to do the installation because you need connectivity to the database itself. It was more a connectivity problem than it was an actual APM installation issue.
What about the implementation team?
I am able to do the installation myself.
What's my experience with pricing, setup cost, and licensing?
There is an annual cost for the use of this solution.
What other advice do I have?
I would recommend this solution to others.
I rate AppDynamics Database Monitoring an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Manager- Projects at a computer software company with 10,001+ employees
Stable, scalable, and simple installation
Pros and Cons
- "AppDynamics has been stable."
- "The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
What is our primary use case?
We use AppDynamics mainly for troubleshooting the database side. If there is any issue that is happening, we go through layer by layer from the start of the application, for example, the UI layer. We go all the way to the database layer to show where the exact problems are. Additionally, we use it for other monitoring and alerting purposes.
What needs improvement?
The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better.
For how long have I used the solution?
I have been using AppDynamics for a year and a half.
What do I think about the stability of the solution?
AppDynamics has been stable.
What do I think about the scalability of the solution?
I have found AppDynamics to be scalable.
We have 25 users using this solution in my organization.
Which solution did I use previously and why did I switch?
We have previously used HP OpenView and Dynatrace. The client wanted to move from Dynatrace to AppDynamics and this is why we are using AppDynamics.
How was the initial setup?
AppDynamics is easier to install compared to other solutions.
What about the implementation team?
We have our own IT team that can support the installation. We have partners that can assist with the installation if needed.
What's my experience with pricing, setup cost, and licensing?
There is a license to use this solution. However, the clients pay for the licenses we are the service provider.
What other advice do I have?
I would recommend this solution to others.
I rate AppDynamics an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at a transportation company with 10,001+ employees
The business transaction that stands between multiple applications is most valuable, but it needs better resiliency and a lot of capabilities and features
Pros and Cons
- "The business transaction that stands between multiple applications is proving to be most valuable."
- "Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
What is our primary use case?
It is primarily on-premises. We've been evaluating cloud, and I've got one application that's using a cloud-based solution, but the bulk of it is on-premises.
What is most valuable?
The business transaction that stands between multiple applications is proving to be most valuable.
What needs improvement?
Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution.
There are a lot of capabilities and features that I need on a day-to-day basis that just are not included in the product. I have seen these capabilities and features in multiple other solutions. For number one, it has to be FedRAMP certified. We've been working around that with security and everything else. So, we need a solution that is fully supported in a secure federal environment.
For how long have I used the solution?
I have been using it heavily for about two and a half years.
How was the initial setup?
It was complex. There is nothing simple about this type of instrumentation.
What about the implementation team?
We had professional services from AppDynamics or Cisco for mostly on-prem expertise.
What other advice do I have?
I would advise others to take a higher systems-level approach to understand exactly what is needed in the way of instrumentation and monitoring within your enterprise. You can have a point solution like AppDynamics, and this is the big picture of the entire data flow throughout the system.
I would rate AppDynamics a six out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Reliable features, simple client installation, and has good performance monitoring
Pros and Cons
- "Capacity planning is, in my opinion, the most useful."
- "While it is scalable, it could be better."
What is our primary use case?
AppDynamics is used for performance management. It monitors the application's performance on a monthly basis.
I assist in the configuration of AppDynamics, which is used to measure the performance of the application.
How has it helped my organization?
AppDynamics will assist the company in managing its overall systems, capabilities, and performance. It will also assist the company in projecting the system's capacity.
What is most valuable?
Capacity planning is, in my opinion, the most useful.
What needs improvement?
While it is scalable, it could be better.
For how long have I used the solution?
AppDynamics has been in place for a couple of years, but we only started using it this year.
What do I think about the stability of the solution?
AppDynamics is stable in terms of product features, but the core is a major concern.
What do I think about the scalability of the solution?
AppDynamics is a scalable product.
How are customer service and support?
I have not contacted technical support.
How was the initial setup?
The initial setup is easier for the client.
In our environment, we already have the standard procedure in place to set up AppDynamics, to make it simpler.
What's my experience with pricing, setup cost, and licensing?
I was not involved with the procurement of AppDynamic, but I believe it's expensive.
What other advice do I have?
There are no minimum or maximum sizes; you can use AppDymaics regardless of your company's size. It is appropriate for small, medium, and large enterprises.
I would rate AppDynamics an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Director : Database Infrastructure and Site Reliability at a financial services firm with 5,001-10,000 employees
Straightforward to set up, good for building dashboards and is quite stable
Pros and Cons
- "The release management capabilities are great."
- "The training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff."
What is our primary use case?
The big problem we've always had is connecting the dots, so to speak. We've never been able to say that the application is having an issue before somebody calls us and tells us, and that's extremely embarrassing. Plus we're a little late to the table. With AppDynamics, you can be able to tell whether they're having errors or whether they're having a slow response time.
How has it helped my organization?
We're able to detect issues now before the customer calls us. Another thing that this helps us with is the fact that there are some conditions we see in the database, for instance, locking and blocking and high CPU, that we've always had been trying to correlate this high CPU and high blocking. We were always wondering: is that necessarily bad or is it just kind of a warning sign or what is that? With this product, we're able to correlate everything with what the application is saying and saying, "we've got blocking, we've got high errors, we've got high response time, therefore it's probably a database and therefore it's probably an issue." Before we had this product, we weren't able to do that.
What is most valuable?
This solution is great at alerting us to issues and letting us know if anything is correlated.
The release management capabilities are great. If you do a new release, you have to ask: how's will it perform? Is it going to have problems? Before it was hard to actually measure. Now we're able to precisely measure the performance and also the error rate. That's very helpful.
It's also helpful with building dashboards. You can build dashboards for different parts of the company, for the operations, for the application, for the infrastructure, all the above.
The initial setup is pretty straightforward.
The stability has been good.
What needs improvement?
At first, I thought it had a high learning curve. However, it's not so much. It's just different. It's different from all the other tools and it's just not as intuitive as it could be. I'm not sure how you fix that. For instance, the training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff.
For how long have I used the solution?
I've been using the solution for a few years. I started using it around 2015.
What do I think about the stability of the solution?
The stability has been great. There are no bugs or glitches and it doesn't crash or freeze. It's very reliable.
What do I think about the scalability of the solution?
I'm relatively new at this company, and we're doing a POC on it right now. We have it on about 75 machines. In terms of scalability, my guess is the architecture will allow it, is t's in the cloud. It should scale. However, I really don't know here in the company where I use it. I know other companies have scaled thousands. I personally haven't experienced that myself, however.
As it is going well, we're likely to expand it. That said, we're still just in the POC phase.
How was the initial setup?
The initial setup is pretty simple. It's not overly complex. Implementing it shouldn't be a problem.
In terms of deployment and maintenance, the team is pretty much my team. It's a site reliability engineering team, and it's pretty small. The people who'll actually be maintaining it will not only be implementing, so to speak, but utilizing it and customizing it. That will ultimately also include a lot of other teams, like your operation, application, and infrastructure teams.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the exact cost of the solution. It's not a part of the product I handle.
What other advice do I have?
I would advise those considering the solution to be patient and stick with it. A lot of these tools are pretty simple, however, they're simply used. For instance, they measure CPU and network and memory and stuff like that. The graphics may be pretty flashy, however, it doesn't provide the hardcore data that AppDynamics does. That's why you need to kind of just relax and stay with it a bit and you'll be successful. If you're just looking for something flashy to give you back immediate results that you can use today or tomorrow, it's probably not the right fit.
I'd rate the solution at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Sr. Manager Digital & Technology at CBRE Group, Inc.
Provides end-user visibility, assists with troubleshooting problems, and they have good technical support
Pros and Cons
- "The most valuable feature is that we can see how our end-users are interacting with our application across regions."
- "I would like to have customizable dashboards to use when I am monitoring certain applications."
What is our primary use case?
We use AppDynamics for end-to-end monitoring solutions. Our organization is a crowd BPO and we have deployments in 128 countries.
How has it helped my organization?
We recently integrated with Azure Cloud and AWS CloudWatch. They have been designing their applications such that they require a lot of resources including CPU and memory. Using AppDynamics, we have been able to monitor what is happening using fantastic metrics that it provides. We have then been able to identify the root cause of problems.
What is most valuable?
The most valuable feature is that we can see how our end-users are interacting with our application across regions. We develop applications for Chrome, Safari, and Internet Explorer. We do not recommend people develop applications for Firefox.
There are a lot of plugins available.
What needs improvement?
Aternity is a better solution for internet monitoring, so that is an area that could be improved.
I would like to have customizable dashboards to use when I am monitoring certain applications. For example, AppDynamics does not need Power BI-related dashboards because it already supports such functionality. However, I would like to be able to include nicer gadgets or graphs, or perhaps more annotation.
For how long have I used the solution?
I have been working with AppDynamics for approximately 15 years.
What do I think about the scalability of the solution?
We have 30 to 40 or more applications running in AppDynamics right now, and we are expecting another 30 to 50 to be added in the next six months. This expected increase is the reason that we are evaluating other applications.
How are customer service and technical support?
We have licensed technical support with AppDynamics and they are really good.
Which solution did I use previously and why did I switch?
My organization uses both AppDynamics and Aternity. AppDynamics and DynaTrace have higher ratings than Aternity; however, from a cost-optimization perspective, Aternity is better. It provides all of the APM features that the other tools are providing.
What's my experience with pricing, setup cost, and licensing?
AppDynamics is more expensive than competitors.
Which other solutions did I evaluate?
As we continue to evaluate new products, those by New Relic will be ones that we look at.
What other advice do I have?
I am a big fan of AppDynamics and it is a product I recommend.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tester at a tech services company with 1,001-5,000 employees
Efficiently monitors database performance, CPU usage, and generates alerts on different nodes based on CPU utilization
Pros and Cons
- "In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training."
- "The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it."
What is our primary use case?
It's mainly used to monitor both applications and databases. That's primarily how I use it.
Essentially, I use it for monitoring. I perform performance testing and use it to monitor database performance, CPU usage, and generate alerts on different nodes based on CPU utilization and other factors. It's mainly used to check the performance of the nodes.
What is most valuable?
I find it helpful, especially in terms of self-learning.
What needs improvement?
The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it. There should be an option to schedule them collectively, like selecting 10 reports, setting a particular time, and having them scheduled.
The ability to schedule multiple reports at once, which is currently lacking. This is a challenge I face in my day-to-day work with AppDynamics.
For how long have I used the solution?
I have been using this solution for more than a year.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It's definitely scalable. The number of environments in our implementation has been increasing, so it's adaptable. It's a large enterprise, definitely not medium or small.
Maintenance is handled by the maintenance team.
What other advice do I have?
In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training. That's my advice.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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