Splunk AppDynamics Reviews

We use AppDynamics to monitor application performance.

I like how the AppDynamics dashboard portrays the information flows. When a task is executed, various flows between different applications and databases happen in the background. The dashboard is intuitive and helps visualize the connections, the directions of the flow, and the information related to these specific sessions. 

AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer.

I have used AppDynamics for about a year.

I rate AppDynamics six out of 10 for stability. The agent sometimes stops working when users perform upgrades on the application side. We have to restart it. 

I rate AppDynamics seven out of 10 for scalability. I haven't had any difficulty receiving information on the main controller and propagating it on the dashboard. It also has a high-availability option. 

I rate AppDynamics support nine out of 10. 

SolarWinds monitors the applications, but it only provides information within the system and does not tell you about information flows. 

We can roll it out in a week if everything goes smoothly. However, we sometimes have compatibility issues with the agent. If the agent is not working correctly and providing the information, we might need to develop a customized agent or get one from the user community. 

The customers are happy, and we hear positive feedback from the users. It helps the application team and the developers by providing an excellent tool for troubleshooting performance problems. 

I rate AppDynamics seven out of 10 for affordability. AppDynamics is an expensive solution. The price depends on the size of your environment. It's about $500,000 for a large enterprise. 

I rate AppDynamics eight out of 10. It's on the high end of the Gartner quadrant, but it's lacking some features. 

Our company uses the solution to track abnormalities and check connections for critical applications.

We had the solution on-premises but recently moved it to the SaaS platform. 

The solution offers great visibility that allows you to track where errors originated. 

The solution's features could be more mobile friendly.

I have been using the solution for four years. 

The solution is stable. 

The solution is very scalable. 

I have used technical support and rate it an eight out of ten. 

Positive

The setup was easy. 

It is difficult to quantify the amount of time needed for setup because ours depended on the development team's plans. 

We implemented the solution in-house. 

Although the solution is expensive, the ROI makes it more cost effective. 

The solution has a high cost. 

I recommend the solution because it is good for observability and drilling down to find the cause of issues. 

I rate the solution an eight out of ten. My rating would go up if the solution were more mobile friendly and cost effective. 

We are using many business applications, and the backend databases are very critical for them. So, everybody's using AppDynamics Database Monitoring.

The good thing with AppDynamics Databases is that it will give you a pretty good overview of the data, all the database-like tables, long-running queries, jobs running on the databases, and the queries that are taking more time. So, it's at a deeper level with all the database functionalities, and you will get that information. So, it's a pretty good tool in that sense.

It could be more user-friendly for beginners.

I have been using AppDynamics Database Monitoring for six months.

AppDynamics Database Monitoring is relatively stable.

AppDynamics Database Monitoring is a scalable solution. We are monitoring over 200 applications.

Technical support is okay. 

On a scale from one to five, I would give technical support a four.

Positive

The initial setup is straightforward. The thing is, it has some prerequisites. That means you need to get some prerequisite access. Once the database team is done, it's pretty easy to configure. You can deploy this solution within an hour or two.

We have a license-based solution. That means you need a license for each server you monitor.

I would tell potential users that AppDynamics Database Monitoring is not just for database monitoring. If you need to monitor your entire application stack, for example, you need to monitor how that website is performing at the backend or how applications are performing. Infrastructure monitoring means everything has to be monitored and is offered in the bundles. 

That's what AppDynamics does. It's like an application performance monitoring solution. If you need to monitor all this and use all these capabilities, then AppDynamics is a very good solution.

On a scale from one to ten, I would give AppDynamics Database Monitoring an eight.

Application Analytics is mainly used to get full visibility into the SAP stack in order to detect performance problems.

Application Analytics reduces the average time it takes to repair performance problems and improves cooperation between different IT departments.

Application Analytics' most valuable features are the real-user monitoring and the agents installed in the software stack on the application server.

Application Analytics' performance in pure and native cloud environments could be improved. It could also be more intuitive to use, especially regarding business IQ functionality, and the dashboard programming needs some manual intrusion. In the next release, I would like to see better integration with OpenTelemetry.

I've been working with Application Analytics for three years. 

Application Analytics is really stable.

Application Analytics is scalable.

AppDynamics' technical support is okay, though there's quite a lot of self-service.

Positive

The initial setup was pretty straightforward and took a couple of days, though installing the SAP agent takes a little longer in SAP environments.

We used an in-house team and an AppDynamics team.

The license fee for Application Analytics is in the range of 2.5 million over three years, with extra fees for service contingencies.

I would recommend Application Analytics to others as a professional tool and rate it eight out of ten.

I primarily use AppDynamics for application performance monitoring.

AppDynamics provides visibility on slowness or problems in production and processes in revenue-related products or software, as well as generating performance and availability metrics. This enables understanding of users' end-to-end experience and provides information on user behavior.

AppDynamics' most valuable feature is Business iQ, which is based on analytics.

The Log Analytics feature is a bit complicated. There are also some bugs in the solution that need to be fixed.

I've been using AppDynamics for five to six years.

AppDynamics is stable and reliable.

AppDynamics's technical support is great.

Previously, I used Micro Focus OpsBridge but switched as it wasn't keeping up with the latest market trends in monitoring.

The initial setup for the SaaS solution requires little to no effort, but the on-prem version is more complex

AppDynamics is one of the most expensive solutions on the market. The typical licensing fee for a small customer would be $500k plus, with additional fees for professional services. The price also varies depending on whether the customer goes for the on-prem or SaaS solution, with the on-prem version potentially extremely expensive because of the hardware requirements.

We evaluated Moogsoft and Dynatrace.

I would rate AppDynamics nine out of ten.

I primarily use AppDynamics for my servers.

AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically.

AppDynamics' modules and hardware resources are very high.

I've been using AppDynamics for a year.

AppDynamics is stable and reliable.

AppDynamics' scalability is good.

I didn't have a good experience with AppDynamics' technical support. Its knowledge base is locked up and unavailable.

I also work with Zabbix, which has better education and hardware specification, though AppDynamics is more user-friendly.

The initial setup was complex because we had to configure every agent and module, use a specific server for every module, and manage every visual and virtual machine.

I used an outsourced company.

AppDynamics is really pricey as it requires licenses for every feature.

AppDynamics forces you to depend on the company to do what you want, which may be a negative if you prefer to work independently. I would rate AppDynamics as seven out of ten.

I mainly use AppDynamics to detect issues and bugs and monitor our enterprise database module.

AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments.

AppDynamics's agent management could be improved. They could also manage their licenses by host count rather than CPU core counts and on independent container count instead of for five containers. In the next release, AppDynamics should include AI modules in the on-prem environment.

I've been using AppDynamics for five years.

AppDynamics is stable.

Generally, the initial setup is easy, but it's harder for Java applications because you have to do some manual customization in agent configuration. Deployment took around a month.

We used a partner team.

AppDynamics' licensing scheme is confusing because all of its domains require different licenses. AppDynamics is priced on the higher side. 

I would recommend AppDynamics to other users and would rate it eight out of ten.

We use this product for the public sector and for really big data centers and infrastructure.

We implemented it for a big bank in Morocco and it monitors all the web interface interfaces. It also monitors solutions like Salesforce, SAP, these kinds of solutions, and it describes the problem really from the root.

You can use one module for each server, for each application, and for each API.

It can monitor the income and the outcome. For example, when you have a website that has online payments, if there are bugs in the online payment for the provider, it will check it, see the problem, and send you an alert.

If the development team makes a mistake with this tool, it points really the mistake and sends it to the manager and it provides also a solution too, as it monitors the code. It provides solutions to make the code more effective.

The initial setup is simple. 

With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily.

It is stable.

The solution can scale. 

Compared to Dynatrace, which is the biggest competitor to AppDynamics, Dynatrace is a one-agent tool. You don't have to put an agent in every single server or app. However, the monitoring is less effective in Dynatrace. If AppDynamics could do a one-agent function with their actual monitoring effectiveness, it will be the greatest tool.

I've been dealing with the solution for two years now. 

The solution is stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The product is scalable. 30% of our team uses the solution. They are IT experts and they are DevOps. You have to know how to code and you have to know how to deal with infrastructure servers, et cetera, and you have to know how to put KPIs and everything that the client needs into place.

I'm not sure if clients have any plans to increase usage at this time. 

Technical support is very, very good. 

I'm also familiar with Dynatrace.

The implementation is straightforward. There may be a bit of complexity here and there. You just have to buy the license with the number of agents that you want to install. It's more complex than the Dynatrace setup. It's complex in terms of the fact that you have to know the tool and you have to know how to code. If you want to customize it, you have to know development also, those parts can be very complex, or more complex than Dynatrace, for example.

The deployment takes from one to six months. 

The implementation strategy is, first, we take notice of the entire IT infrastructure, the entire digital environment. When the audit is complete, then we proceed to the tool installation.

We have ten people that can handle deployment and maintenance tasks. 

Most of the implementation was handled in-house. We have a delivery center in Tunisia that can handle the setup. We provide assistance to our clients. 

Clients have seen an ROI. For example, we had a client who had to troubleshoot a website and its banking application, and it was buggy all the time. It was not working. I was a client of this bank. Since we implemented this solution, it's been one of the best banking apps in Morocco.

They had great ROI in terms of client satisfaction. For the user, the banking administration processes are easier. You do everything on the app, which now works well.

The return on investment is huge.

The licensing is paid yearly. It depends on the size of the environment, and the number of apps or IT infrastructure that is monitored. It can cost from $30,000 to $500,000. Larger companies, like, for example, Facebook or Amazon, would likely one million dollars. It really depends on the size of the company.

There are some add-ons to put back robots that make tests on the website on something, to see if there is some risk, bugs, or whatever could damage the website.

We didn't evaluate other options.

We're resellers. 

We deal with various versions of the product. The on-premises deployment we had we stopped using a few months ago. Now, we only deal with SaaS deployments. 

In this digital era, this tool is not nice to have, it's a must have. If a company works 100% on digital and they have websites to make SaaS solutions, everything which is on internet can be hacked, can have bugs, et cetera. This tool is really the tool that you must have to prevent this type of risk.

I'd rate the solution eight out of ten.

We use it for performance and transaction trace monitoring. We use it for .Net and the JVM-related work. We look at all the heat maps and the Garbage Collection to see if there are any failures. 

It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies. 

The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved. If one goes down, the other should pick up automatically. When we patch one data center, the other primary or secondary center needs to be manually started. We need to do a manual sync between the database and the AppDynamics applications.

I have been using this solution for four years. 

This is a stable solution. The only drawback is that it is not a cluster environment and it doesn't have hot-hot features.

This is a scalable solution but we would like more options to hold more licenses. Right now we have 30,000 agents using this solution.

The technical support for this solution is good.

Positive

Before AppDynamics we used a product called BlueStripe that was acquired by Microsoft. 

The initial setup of this solution is straightforward. The deployment is also straightforward because we used some of the provisioning tools to package the software and distribute it. Creating dashboards and fine-tuning JVMs took some time. 

This solution has really helped us to improve some of the performance of the JVMs at an early point in coding.

I would rate this solution an eight out of ten. 

I work with a global bank that operates across Asia, the United States, and Europe. It's a few thousand people. We primarily use AppDynamics for Kubernetes, web applications, middleware APIs, Java, etc. In terms of technology, it's either Java Spring Boot or some of the API calls, and some of the use cases include continuously checking API availability. 

Some use cases are related to front-end tuning or the user experience across the globe. The applications are used across America, Europe, and some parts of Asia. It's a global system, and user experience is what we wanted to measure. AppDynamics is SaaS. I've never used an on-prem version. The controllers are mostly on AWS, while the agents are deployed on-premises.

Transition tracing is the most valuable is pretty easy and useful, but the user experience piece is also good. 

The Kubernetes cluster agent has not yet matured. That's one area that requires a lot of improvement. You have two options for implementing the Kubernetes agent. One is deployed in DocCloud, but you can't download those images from DocCloud for security reasons at most organizations, so this option isn't that useful.

The installation for the second option isn't that user-friendly. Transition tracing for the Kubernetes application is challenging. You have to navigate to a new set of user interfaces in AppDynamics, so that's the pain point. There is an icon you need to click on to get a newer user interface.

I've been using AppDynamics for almost five years. 

AppDynamics scaled well up to around 3,000 agents. The performance deteriorated after that, while Dynatrace could support more than 10,000 agents. We were surprised that AppDynamics' scalability is not so good.

I had a good experience with tech support. When we raised a ticket with AppDynamics, we usually got a response within a few hours. If we set up a call, their engineers will get on the phone with us. That was also reasonably good. 

Setting up AppDynamics is relatively straightforward except for the Kubernetes part. It was all easy for the Kubernetes cluster agent part. We implemented thousands of agents using Ansible, so it was automated. It was about 15 to 20 minutes in terms of pipeline and restarting because a lot of the scripting and automation were already done. 

The AppDynamics license is divided. It isn't one all-inclusive license. Dynatrace has one agent, but AppDynamics has different sets of licenses. You need to define your use case and what you want to monitor. That is something you need to be clear about. Once you know your use case clearly, take time to figure out your target state metric, and go for AppDynamics. 

I rate AppDynamics seven out of 10. In the modern world, Dynatrace is moving toward helping the companies in the current landscape, but AppDynamics is a second-generation company. It needs to adopt more of a lifecycle perspective rather than limiting itself to triage, tracing, etc.