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reviewer1829205 - PeerSpot reviewer
Senior Performance Engineer at a financial services firm with 1,001-5,000 employees
Real User
If there are any failures, it will give us the number of failures and the reason for those failures
Pros and Cons
  • "The best feature of AppDynamics is the analytics, which gives us the business insights of the application."
  • "There are many KPIs that are not available in AppDynamics."

What is our primary use case?

AppDynamics is an application performance management solution. We use it for application monitoring, database monitoring. 

The solution is deployed on public cloud, but the agents are on the servers with the controller on the cloud.

I am a Senior Performance Engineer.

What is most valuable?

The best feature of AppDynamics is the analytics, which gives us the business insights of the application. For example, if there are any failures, AppDynamics will give us the number of failures and the reason for those failures. 

The solution also allows us to deep-dive into the code by taking us to the line of code where it feels there is an issue.

What needs improvement?

The end-user monitoring needs improvement in this solution. There are many KPIs that are not available in AppDynamics.

The mobile apps also need improvement. The solution should have an option to aggregate the services based on the header values.

For how long have I used the solution?

I have been using AppDynamics for 5 years.

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What do I think about the stability of the solution?

The solution is stable. We have been using it for the last 5 years. At the beginning we had a few issues, but now it is serving its purpose.

How are customer service and support?

There is a scope for improvement with respect to support. When you make a service call, they sometimes take time to respond. You then have to follow up or escalate to get them to react.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Prior to AppDynamics we were using Dynatrace.

How was the initial setup?

The initial set up of AppDynamics is easy.

What's my experience with pricing, setup cost, and licensing?

You are required to purchase licenses whether you use it or not. It is not pay-as-you-use.

What other advice do I have?

If you implement AppDynamics, all members of the team should be aware of what it does and how to use it. If only one or two people are aware of this, the solution will not serve the purpose of improving application performance or in finding and fixing the issues.

I would rate AppDynamics a 7 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1285725 - PeerSpot reviewer
Consultant at a financial services firm with self employed
Real User
It has broad coverage of APM, EUM, and infrastructure but it's behind the curve on cloud technology
Pros and Cons
  • "We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
  • "AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."

What is our primary use case?

We use AppDynamics for monitoring application performance, end-users, and infrastructure. The product has analytics covering all these areas. 

What is most valuable?

We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work great in all areas, but it has broad coverage. We use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset. 

What needs improvement?

AppDynamics not so great with cloud technology. AppDynamics works very well with the on-premise technologies, but it is behind the curve in the emerging cloud features. 

The cloud is one area where I think AppD is not that great.

Basic monitoring is the main thing, but nowadays, everybody talks about observability. I'm not sure how well AppD fits into the so-called observability trend. The track-and-trace mechanism works very well with on-premises technologies but not so great with the cloud.

Cloud monitoring is becoming more critical. Competitors can pose a big challenge. AppDynamics is a top product, but they need to maintain the same trend in the cloud area, where it's not that great.

For how long have I used the solution?

We have been using AppDynamics for four to five years.

What do I think about the stability of the solution?

AppDynamics works reasonably good.

What do I think about the scalability of the solution?

AppDynamics is scalable.

How was the initial setup?

We use the SaaS model, which is the most common way to deploy AppDynamics. Infrastructure setup was not an issue as we chose the SaaS model. We don't have any concerns in terms of infrastructure. 

We only needed to deploy the agent, which was relatively straightforward. I wouldn't say it was effortless, but it wasn't complicated, either. We made a package to automate the deployment, which worked pretty well for us.

What's my experience with pricing, setup cost, and licensing?

I don't know the details about the pricing.

What other advice do I have?

I rate AppDynamics eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk AppDynamics
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Learn what your peers think about Splunk AppDynamics. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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Technical Team Lead at a financial services firm with 10,001+ employees
Real User
Quick installation, good interface, and user-friendly
Pros and Cons
  • "I have found some of the valuable features of AppDynamics Database Monitoring to be once the installation is complete, you are able to quickly start receiving metrics, which is great. The user interface is also very user-friendly."
  • "I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through."

What is our primary use case?

We are currently using AppDynamics Database Monitoring on-premise but we are migrating to the cloud.

We are using AppDynamics Database Monitoring to understand where the long queries are, and how your applications are performing against the database. You can actually see whether it's a database issue or if it's an application issue. Additionally, you can run explain plans against it, to see which queries need to be optimized.

What is most valuable?

I have found some of the valuable features of AppDynamics Database Monitoring to be once the installation is complete, you are able to quickly start receiving metrics, which is great. The user interface is also very user-friendly.

What needs improvement?

I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for approximately six years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

We have more than 100 people using the solution in my organization. We have plans to increase the usage of the solution in the future.

How was the initial setup?

The installation is easy. It would take about an hour and a half maximum to do the installation because you need connectivity to the database itself. It was more a connectivity problem than it was an actual APM installation issue.

What about the implementation team?

I am able to do the installation myself.

What's my experience with pricing, setup cost, and licensing?

There is an annual cost for the use of this solution.

What other advice do I have?

I would recommend this solution to others.

I rate AppDynamics Database Monitoring an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer936228 - PeerSpot reviewer
Manager- Projects at a computer software company with 10,001+ employees
Real User
Stable, scalable, and simple installation
Pros and Cons
  • "AppDynamics has been stable."
  • "The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."

What is our primary use case?

We use AppDynamics mainly for troubleshooting the database side. If there is any issue that is happening, we go through layer by layer from the start of the application, for example, the UI layer. We go all the way to the database layer to show where the exact problems are. Additionally, we use it for other monitoring and alerting purposes.

What needs improvement?

The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better.

For how long have I used the solution?

I have been using AppDynamics for a year and a half.

What do I think about the stability of the solution?

AppDynamics has been stable.

What do I think about the scalability of the solution?

I have found AppDynamics to be scalable.

We have 25 users using this solution in my organization.

Which solution did I use previously and why did I switch?

We have previously used HP OpenView and Dynatrace. The client wanted to move from Dynatrace to AppDynamics and this is why we are using AppDynamics.

How was the initial setup?

AppDynamics is easier to install compared to other solutions.

What about the implementation team?

We have our own IT team that can support the installation. We have partners that can assist with the installation if needed.

What's my experience with pricing, setup cost, and licensing?

There is a license to use this solution. However, the clients pay for the licenses we are the service provider.

What other advice do I have?

I would recommend this solution to others.

I rate AppDynamics an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer996000 - PeerSpot reviewer
Systems Engineer at a transportation company with 10,001+ employees
Real User
The business transaction that stands between multiple applications is most valuable, but it needs better resiliency and a lot of capabilities and features
Pros and Cons
  • "The business transaction that stands between multiple applications is proving to be most valuable."
  • "Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."

What is our primary use case?

It is primarily on-premises. We've been evaluating cloud, and I've got one application that's using a cloud-based solution, but the bulk of it is on-premises.

What is most valuable?

The business transaction that stands between multiple applications is proving to be most valuable.

What needs improvement?

Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution.

There are a lot of capabilities and features that I need on a day-to-day basis that just are not included in the product. I have seen these capabilities and features in multiple other solutions. For number one, it has to be FedRAMP certified. We've been working around that with security and everything else. So, we need a solution that is fully supported in a secure federal environment.

For how long have I used the solution?

I have been using it heavily for about two and a half years.

How was the initial setup?

It was complex. There is nothing simple about this type of instrumentation.

What about the implementation team?

We had professional services from AppDynamics or Cisco for mostly on-prem expertise.

What other advice do I have?

I would advise others to take a higher systems-level approach to understand exactly what is needed in the way of instrumentation and monitoring within your enterprise. You can have a point solution like AppDynamics, and this is the big picture of the entire data flow throughout the system.

I would rate AppDynamics a six out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, Enterprise Service at Hang Seng Bank
Real User
Reliable features, simple client installation, and has good performance monitoring
Pros and Cons
  • "Capacity planning is, in my opinion, the most useful."
  • "While it is scalable, it could be better."

What is our primary use case?

AppDynamics is used for performance management. It monitors the application's performance on a monthly basis.

I assist in the configuration of AppDynamics, which is used to measure the performance of the application.

How has it helped my organization?

AppDynamics will assist the company in managing its overall systems, capabilities, and performance. It will also assist the company in projecting the system's capacity.

What is most valuable?

Capacity planning is, in my opinion, the most useful.

What needs improvement?

While it is scalable, it could be better.

For how long have I used the solution?

AppDynamics has been in place for a couple of years, but we only started using it this year.

What do I think about the stability of the solution?

AppDynamics is stable in terms of product features, but the core is a major concern.

What do I think about the scalability of the solution?

AppDynamics is a scalable product.

How are customer service and support?

I have not contacted technical support.

How was the initial setup?

The initial setup is easier for the client.

In our environment, we already have the standard procedure in place to set up AppDynamics, to make it simpler.

What's my experience with pricing, setup cost, and licensing?

I was not involved with the procurement of AppDynamic, but I believe it's expensive.

What other advice do I have?

There are no minimum or maximum sizes; you can use AppDymaics regardless of your company's size. It is appropriate for small, medium, and large enterprises.

I would rate AppDynamics an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Manager Digital & Technology at CBRE Group, Inc.
Real User
Provides end-user visibility, assists with troubleshooting problems, and they have good technical support
Pros and Cons
  • "The most valuable feature is that we can see how our end-users are interacting with our application across regions."
  • "I would like to have customizable dashboards to use when I am monitoring certain applications."

What is our primary use case?

We use AppDynamics for end-to-end monitoring solutions. Our organization is a crowd BPO and we have deployments in 128 countries.

How has it helped my organization?

We recently integrated with Azure Cloud and AWS CloudWatch. They have been designing their applications such that they require a lot of resources including CPU and memory. Using AppDynamics, we have been able to monitor what is happening using fantastic metrics that it provides. We have then been able to identify the root cause of problems.

What is most valuable?

The most valuable feature is that we can see how our end-users are interacting with our application across regions. We develop applications for Chrome, Safari, and Internet Explorer. We do not recommend people develop applications for Firefox.

There are a lot of plugins available.

What needs improvement?

Aternity is a better solution for internet monitoring, so that is an area that could be improved.

I would like to have customizable dashboards to use when I am monitoring certain applications. For example, AppDynamics does not need Power BI-related dashboards because it already supports such functionality. However, I would like to be able to include nicer gadgets or graphs, or perhaps more annotation.

For how long have I used the solution?

I have been working with AppDynamics for approximately 15 years.

What do I think about the scalability of the solution?

We have 30 to 40 or more applications running in AppDynamics right now, and we are expecting another 30 to 50 to be added in the next six months. This expected increase is the reason that we are evaluating other applications.

How are customer service and technical support?

We have licensed technical support with AppDynamics and they are really good. 

Which solution did I use previously and why did I switch?

My organization uses both AppDynamics and Aternity. AppDynamics and DynaTrace have higher ratings than Aternity; however, from a cost-optimization perspective, Aternity is better. It provides all of the APM features that the other tools are providing.

What's my experience with pricing, setup cost, and licensing?

AppDynamics is more expensive than competitors.

Which other solutions did I evaluate?

As we continue to evaluate new products, those by New Relic will be ones that we look at.

What other advice do I have?

I am a big fan of AppDynamics and it is a product I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2262300 - PeerSpot reviewer
Tester at a tech services company with 1,001-5,000 employees
Real User
Top 20
Efficiently monitors database performance, CPU usage, and generates alerts on different nodes based on CPU utilization
Pros and Cons
  • "In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training."
  • "The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it."

What is our primary use case?

It's mainly used to monitor both applications and databases. That's primarily how I use it.

Essentially, I use it for monitoring. I perform performance testing and use it to monitor database performance, CPU usage, and generate alerts on different nodes based on CPU utilization and other factors. It's mainly used to check the performance of the nodes.

What is most valuable?

I find it helpful, especially in terms of self-learning.

What needs improvement?

The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it. There should be an option to schedule them collectively, like selecting 10 reports, setting a particular time, and having them scheduled.

The ability to schedule multiple reports at once, which is currently lacking. This is a challenge I face in my day-to-day work with AppDynamics.

For how long have I used the solution?

I have been using this solution for more than a year.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It's definitely scalable. The number of environments in our implementation has been increasing, so it's adaptable. It's a large enterprise, definitely not medium or small.

Maintenance is handled by the maintenance team.

What other advice do I have?

In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training. That's my advice.

Overall, I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.