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reviewer1469784 - PeerSpot reviewer
Senior Manager at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
Jun 28, 2022
Tech stack visualization solution used for performance and transaction trace monitoring
Pros and Cons
  • "It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
  • "The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."

What is our primary use case?

We use it for performance and transaction trace monitoring. We use it for .Net and the JVM-related work. We look at all the heat maps and the Garbage Collection to see if there are any failures. 

What is most valuable?

It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies. 

What needs improvement?

The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved. If one goes down, the other should pick up automatically. When we patch one data center, the other primary or secondary center needs to be manually started. We need to do a manual sync between the database and the AppDynamics applications.

For how long have I used the solution?

I have been using this solution for four years. 

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What do I think about the stability of the solution?

This is a stable solution. The only drawback is that it is not a cluster environment and it doesn't have hot-hot features.

What do I think about the scalability of the solution?

This is a scalable solution but we would like more options to hold more licenses. Right now we have 30,000 agents using this solution.

How are customer service and support?

The technical support for this solution is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before AppDynamics we used a product called BlueStripe that was acquired by Microsoft. 

How was the initial setup?

The initial setup of this solution is straightforward. The deployment is also straightforward because we used some of the provisioning tools to package the software and distribute it. Creating dashboards and fine-tuning JVMs took some time. 

What was our ROI?

This solution has really helped us to improve some of the performance of the JVMs at an early point in coding.

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Marcelo-Carvalho - PeerSpot reviewer
Consultant at a transportation company with 11-50 employees
Real User
Top 20
Apr 27, 2022
Allows us to identify gaps and bottlenecks in the software and monitor applications
Pros and Cons
  • "We used AppDynamics to identify gaps and bottlenecks in the software."
  • "The interface and user experience could be better."

What is our primary use case?

The solution is deployed on-premises and on the cloud. It has a software gate in several legacy software, and they have part of the application in the cloud. AppDynamics is able to deliver cloud information.

We have 774 small cities, and all the cities have agencies who use the system. We monitor all of the agencies. There are eight million consumers who access these systems on a mobile device and millions of transactions per day.

What is most valuable?

We used AppDynamics to identify gaps and bottlenecks in the software. After that, we were able to monitor the application and the flow of the clients in all the software of the company.

What needs improvement?

The interface and user experience could be better. New products were built after the analysis of the dynamics. After analyzing the traffic, the bottlenecks, and the problems with the database, it's our job to make sure users in our company have a better experience with this solution. Mainly during COVID, there was a high number of transactions. Today, the solution is much better than two years ago.

After we fixed the bugs and bottlenecks, the quality of the software improved. It reduced problems with queries on the database and problems in the browser and mobile application.

For how long have I used the solution?

I have used this solution for two years.

I'm responsible for the implementation of the dynamics in my company and installing and implementing the database and all kinds of monitoring using AppDynamics.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

Technical support is good.

How was the initial setup?

Setup was very difficult. It took around one year.

There was a team of 12 people involved in the consultant database administration. I don't know the number in the working directory because each system in the company was the responsibility of only one team. There was a team responsible for the system of transformation.

What about the implementation team?

Implementation was done in-house.

What other advice do I have?

I would rate this solution 9 out of 10. 

I would recommend it for anyone who wants to use it. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer1829205 - PeerSpot reviewer
Senior Performance Engineer at a financial services firm with 1,001-5,000 employees
Real User
Apr 13, 2022
If there are any failures, it will give us the number of failures and the reason for those failures
Pros and Cons
  • "The best feature of AppDynamics is the analytics, which gives us the business insights of the application."
  • "There are many KPIs that are not available in AppDynamics."

What is our primary use case?

AppDynamics is an application performance management solution. We use it for application monitoring, database monitoring. 

The solution is deployed on public cloud, but the agents are on the servers with the controller on the cloud.

I am a Senior Performance Engineer.

What is most valuable?

The best feature of AppDynamics is the analytics, which gives us the business insights of the application. For example, if there are any failures, AppDynamics will give us the number of failures and the reason for those failures. 

The solution also allows us to deep-dive into the code by taking us to the line of code where it feels there is an issue.

What needs improvement?

The end-user monitoring needs improvement in this solution. There are many KPIs that are not available in AppDynamics.

The mobile apps also need improvement. The solution should have an option to aggregate the services based on the header values.

For how long have I used the solution?

I have been using AppDynamics for 5 years.

What do I think about the stability of the solution?

The solution is stable. We have been using it for the last 5 years. At the beginning we had a few issues, but now it is serving its purpose.

How are customer service and support?

There is a scope for improvement with respect to support. When you make a service call, they sometimes take time to respond. You then have to follow up or escalate to get them to react.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Prior to AppDynamics we were using Dynatrace.

How was the initial setup?

The initial set up of AppDynamics is easy.

What's my experience with pricing, setup cost, and licensing?

You are required to purchase licenses whether you use it or not. It is not pay-as-you-use.

What other advice do I have?

If you implement AppDynamics, all members of the team should be aware of what it does and how to use it. If only one or two people are aware of this, the solution will not serve the purpose of improving application performance or in finding and fixing the issues.

I would rate AppDynamics a 7 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1285725 - PeerSpot reviewer
Consultant at a financial services firm with self employed
Real User
Mar 1, 2022
It has broad coverage of APM, EUM, and infrastructure but it's behind the curve on cloud technology
Pros and Cons
  • "We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
  • "AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."

What is our primary use case?

We use AppDynamics for monitoring application performance, end-users, and infrastructure. The product has analytics covering all these areas. 

What is most valuable?

We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work great in all areas, but it has broad coverage. We use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset. 

What needs improvement?

AppDynamics not so great with cloud technology. AppDynamics works very well with the on-premise technologies, but it is behind the curve in the emerging cloud features. 

The cloud is one area where I think AppD is not that great.

Basic monitoring is the main thing, but nowadays, everybody talks about observability. I'm not sure how well AppD fits into the so-called observability trend. The track-and-trace mechanism works very well with on-premises technologies but not so great with the cloud.

Cloud monitoring is becoming more critical. Competitors can pose a big challenge. AppDynamics is a top product, but they need to maintain the same trend in the cloud area, where it's not that great.

For how long have I used the solution?

We have been using AppDynamics for four to five years.

What do I think about the stability of the solution?

AppDynamics works reasonably good.

What do I think about the scalability of the solution?

AppDynamics is scalable.

How was the initial setup?

We use the SaaS model, which is the most common way to deploy AppDynamics. Infrastructure setup was not an issue as we chose the SaaS model. We don't have any concerns in terms of infrastructure. 

We only needed to deploy the agent, which was relatively straightforward. I wouldn't say it was effortless, but it wasn't complicated, either. We made a package to automate the deployment, which worked pretty well for us.

What's my experience with pricing, setup cost, and licensing?

I don't know the details about the pricing.

What other advice do I have?

I rate AppDynamics eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Team Lead at a financial services firm with 10,001+ employees
Real User
Nov 29, 2021
Quick installation, good interface, and user-friendly
Pros and Cons
  • "I have found some of the valuable features of AppDynamics Database Monitoring to be once the installation is complete, you are able to quickly start receiving metrics, which is great. The user interface is also very user-friendly."
  • "I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through."

What is our primary use case?

We are currently using AppDynamics Database Monitoring on-premise but we are migrating to the cloud.

We are using AppDynamics Database Monitoring to understand where the long queries are, and how your applications are performing against the database. You can actually see whether it's a database issue or if it's an application issue. Additionally, you can run explain plans against it, to see which queries need to be optimized.

What is most valuable?

I have found some of the valuable features of AppDynamics Database Monitoring to be once the installation is complete, you are able to quickly start receiving metrics, which is great. The user interface is also very user-friendly.

What needs improvement?

I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for approximately six years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

We have more than 100 people using the solution in my organization. We have plans to increase the usage of the solution in the future.

How was the initial setup?

The installation is easy. It would take about an hour and a half maximum to do the installation because you need connectivity to the database itself. It was more a connectivity problem than it was an actual APM installation issue.

What about the implementation team?

I am able to do the installation myself.

What's my experience with pricing, setup cost, and licensing?

There is an annual cost for the use of this solution.

What other advice do I have?

I would recommend this solution to others.

I rate AppDynamics Database Monitoring an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Suresh Gupta - PeerSpot reviewer
VP - Business Excellence at a tech vendor with 10,001+ employees
Real User
May 28, 2023
Is easy to deploy, has excellent support, and is highly scalable
Pros and Cons
  • "Data monitoring is the most valuable feature."
  • "I would like the solution to be more customizable to meet our client's requirements."

What is our primary use case?

We use AppDynamics Database Monitoring to identify high spikes in critical data, which helps us better understand when applications stop responding or are not responding well.

The solution can be deployed on-premises or in the cloud.

What is most valuable?

Data monitoring is the most valuable feature.

What needs improvement?

The price of the solution has room for improvement.

I would like the solution to be more customizable to meet our client's requirements.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for two years.

What do I think about the stability of the solution?

I give the stability of AppDynamics Database Monitoring an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability of AppDynamics Database Monitoring a nine out of ten.

How are customer service and support?

The technical support is excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The deployment takes two weeks and requires one architect and one developer.

What about the implementation team?

We implement the solution for our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is average. I give the price a five out of ten.

The license is paid on an annual basis.

What other advice do I have?

I give AppDynamics Database Monitoring a ten out of ten.

We require five people to maintain the solution.

AppDynamics Database Monitoring only requires users to have a basic understanding of databases.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
PeerSpot user
Software Engineer at a tech consulting company with 501-1,000 employees
Real User
May 17, 2023
Useful in production servers and easy-to-setup
Pros and Cons
  • "This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
  • "It is stable, but the only downside is the licensing part."

What is our primary use case?

I use it to solve issues that my clients encounter, such as application slowness. It helps me identify whether the issue is related to the database, server, or CPU memory management.

Moreover, I use it to find solutions and provide recommendations to my colleagues.

What is most valuable?

This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve. In essence, it helps us address problems at an early stage. Moreover, it is especially useful in production servers where real users encounter numerous issues.

There are numerous issues that arise during peak times, and AppDynamics makes it easy for us to identify the problem areas and determine the appropriate resolutions. This is how it helps us find solutions effectively.

What needs improvement?

Regarding improvements, I believe the dashboard could be more optimized. Although it claims to be optimized, I think it should be even more convenient, especially for advanced users. 

Additionally, the documentation can be a bit challenging. It would be beneficial if the documentation provided clear solutions for every problem. In my opinion, the documentation could be improved.

For how long have I used the solution?

I worked with AppDynamics for around three to four months. I have been working directly with it for the past year.

I use the latest version. 

What do I think about the stability of the solution?

It is stable, but the only downside is the licensing part. Other than that, it's a reliable product with no major issues.

What do I think about the scalability of the solution?

It is highly scalable. There are no additional limitations in terms of scalability.

In my company, we have around 50 to 100 clients using this tool. Although it can be a bit expensive, it is still being used extensively to solve various problems.

How was the initial setup?

It's straightforward, not too complex. However, it requires proper learning to effectively use it.

The deployment process typically takes around one to two hours, depending on the system. Once the setup is complete, we can proceed with the implementation process.

First, there's a need for basic knowledge of OS, especially for Windows and .NET. Additionally, understanding concepts like Dynatrace and AppDynamics, their functioning, and architecture is crucial. These are the key methods involved in the deployment process. If it's a cloud solution, then AWS or Azure are the recommended options. If it's on-premises, then using either Linux or Windows is ideal.

What about the implementation team?

For deployment, we need to focus on event configuration, which involves learning about network events and configuration. Once we understand this, we can proceed with the deployment setup. There is no frequent deployment. In case the deployment is not satisfactory, we may need to learn about Linux and Windows concepts.

What was our ROI?

I have seen some ROI. 

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. It's on a yearly basis. We need to pay for it annually.

Which other solutions did I evaluate?

I have used Dynatrace. The main difference between the two is that AppDynamics utilizes different data mechanisms, while Dynatrace uses a unified agent approach. This simplifies the complexity of Dynatrace, providing more visibility and root cause analysis. In terms of benefits, AppDynamics is more scalable than analytics.

What other advice do I have?

Overall, I would rate it a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1538604 - PeerSpot reviewer
Sr. Production Support Engineer at a tech vendor with 5,001-10,000 employees
Real User
Apr 11, 2023
Monitors CPU health and application health status
Pros and Cons
  • "We can make custom alerts in our system for specific issues like high CPU utilization or application downtime."
  • "The resolution time takes longer than expected."

What is our primary use case?

We use AppDynamics for monitoring purposes to check up on CPU health and application health status.

AppDynamics is used to monitor the health of our applications. If any application is down and linked up with AppDynamics, we can see it on the AppDynamics console. We can identify when a specific process went slow and the exact issue. Additionally, if there is any high CPU utilization or other issues, we can figure it out using AppDynamics.

It is very helpful as we can also make custom alerts in our system for specific issues like high CPU utilization or application downtime. We can even customize the alerts to be sent to a particular email domain for automatic notification, so there's no need to monitor it 24/7.

What is most valuable?

The monitoring feature is very useful. If you have multiple applications and systems with high CPU utilization or other issues, you don't need to monitor them individually. With AppDynamics, you can get all the information from the dashboard. It's very convenient.

What needs improvement?

There is room for improvement in the customer support team because finding a solution consumes a lot of time. When there's any issue, we need to reach out to the AppDynamic support team to get some idea of what the issue is. If anything is out of scope, we need to escalate the availability. It can be more dynamic because we need to go to the support portal to raise an incident, and it's time-consuming. Also, the resolution time takes longer than expected. If there were live support from AppDynamic's point of view, it would be really helpful.

For how long have I used the solution?

I have been using this solution for the last three months. I am using the latest version.

What do I think about the stability of the solution?

AppDynamics is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We have some support guys, admin guys, and other people using AppDynamics. In our organization, we have around 15 members using it.

How was the initial setup?

The initial setup is not that complex. It is easy. I would give it a four out of ten. The deployment took two to three days.

What about the implementation team?

An in-house team did the deployment.

Which other solutions did I evaluate?

I used some other tools, like Sterling Integrator, for EDI solutions.

What other advice do I have?

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.