Splunk AppDynamics Reviews

There are various use cases. For example, one of them can be for a mobile bank. Mobile banking is something that is being used more and more with customers. Based on the fact that the architecture of applications is being more and more complex and more and more distributed while having a deep view of what the user is experiencing on the mobile or on the browser. It's really valuable. This is true especially for a bank, as the user experience really explains or defines the services. You want the mobile bank to work quickly and you want it to be stable and you want to basically perform all the actions within seconds, not over 10 seconds for every action.

The solution is very stable.

Technical support is extremely fast and responsive.

We have found the scalability to be quite good.

The initial setup isn't difficult. 

I'm not sure I know how I would improve the solution, as I'm mostly pre-sales and sales and I don't have any deep insight into the technical side that could be improved.

There needs to be the capability to modify the code for mobile.

There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java. Java is just a matter of configuration and clicks.

I'm not sure precisely when I started using the product. it's likely been about two years or so. We started using it when AppDynamics released the feature.

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. We have very good technical support as well, and, if we run into issues, things are dealt with very quickly.

The scalability is great. If a company needs to expand, it can do so.

We have a really close relationship and technical support is really one of the best on the market. We've worked in the past with different vendors and they took months to get fixes or to get new features. In our case, support really took their responsibilities to another level. We get support in days for our clients - not months.

The initial setup is not complex or difficult. It's quite easy. That said, in many cases, there is no modification of the code. It cannot be done within the settings of the server. For mobile, that is something small to be included. Modifications need to be able to be made however, it's really not significant. There is no overhead in development, et cetera. It's really easy to use.

Pricing is always subjective. If somebody has a critical application without visibility, then for them, surely it's worth the money, as it provides a proactive approach. If your business depends on the revenue, which is generated online and with the application and service delivery, then you surely want to see it and, in that case, the cost may not be the main factor. I really can't say anything about the pricing. It's not cheap. However, it depends on the client. Many clients are using it and they have no issues with the price.

The deployment model depends on the client and their desires. Some prefer a private cloud. Others use it as a service. 

I would easily rate the solution at a nine out of ten. I removed a point simply due to the fact that I don't know everything. For me, everything is really good. All the feedback from clients, all the examples we show at sales and pre-sales are great. 

The product is good for the enterprise SAS application performance monitoring. It's good for a larger scale deployment such as what my company is working on.

The solution is scalable.

The solution is complex. 

We'd like the solution to offer more AI features.

The initial setup could be easier.

They need to improve the infrastructure and make it less complex. There are too many modules and components. 

It would be helpful if the product had local support in our area. 

We acquired the solution last year after we did a bit of research on its capabilities. We've been using it for a few months so far.

The scalability is good. If a company needs to expand it, it can do so. It's a good product for large-scale projects and enterprises. 

We don't have AppDynamics local support in my area. We only have a partner in my region, which is not really AppDynamics. In terms of the whole implementation, the experience, I wonder if the experience is good enough. I suspect a direct connection with AppDynamics might be better. If they had a product team in my region we might be better off.

The initial setup is not easy or straightforward. It's quite complex. You really need to have local support.

We are just a customer and an end-user. We don't have a business relationship with AppDynamics. 

I'd rate the solution at an eight out of ten. We've been happy with its capabilities over the time we have used it. 

I would recommend the solution, even with all of the complexity that it brings. However, I would advise new users or companies considering the product to make sure they have local support.

We use this product for performance monitoring.

The monitoring is similar to Dynatrace.

The dashboard can be better. Also, the automated reports could be improved.

The UI in Dynatrace is more user-friendly.

I would like to see more automated reports. 

We were using AppDynamics from 2017 to 2019.

I have no issues with the stability of this solution. I have not had any problems.

AppDynamics is a scalable solution.

I have not had the need to contact technical support.

With my experience using Dynatrace, I would rate it a ten out of ten. It is more detailed and it offers more technology.

I was not part of the initial setup.

I would recommend Dynatrace, it's better than AppDynamics.

I would rate AppDynamics an eight out of ten.

We are using it for performance management. We are using its latest version. Right now, we are in the adoption stage. We are going through the training process, and slowly we will start using it. Initially, a team of 50 people will be using AppDynamics. Our goal is that all teams use AppDynamics so that we can benefit from it. 

With AppDynamics, we were able to identify where the database query was taking more time, that is, whether it was taking time on logical IOs or physical IOs. So, it helped to track down a lot of issues. It is also giving proactive alerts that help us to narrow down issues much quickly and fix them before they start impacting our customers. It has also been quite helpful when we want to show to our management or customers how this application helped.

From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us.

At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot.

In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring.

When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software.

I have been using AppDynamics since 2019, so almost one and a half years.

It is stable, but I noticed that a lot of times, the controller takes more time to load metrics, which impacts our productivity because we have to spend a little bit more time on this. I don't know if it is something internal or something that needs to be done from our side in terms of licensing and deployment.

I am satisfied with their support.

It is easy. We need to configure a few transaction detection rules. It also works well out of the box. For deploying for other customers, it has export and import functionality, which is good.

We were exploring some open-source tools, but then we decided to go for an enterprise-level tool because we have a lot of customers. We have a cloud as well. That's how we decided to go for AppDynamics.

It is a very much recommended tool. It is a really good and helpful tool for productivity.

I would rate AppDynamics a nine out of ten. I love this tool, and I don't have any issues with this tool.

We use the product for enterprise-level monitoring, everything from application to database monitoring. The product will tell you everything. It will show you at the code level where the issue is. For example, the solution will analyze a database and it will tell you which of the CPUs are taking more time to execute, showing exactly where the issue is.

It has allowed us to find issues fast and resolve them.

It would be helpful to have a dashboard and artificial intelligence for error detection and correlation for future releases. 

I have been using the product for six years.

It is a stable product in my experience.

Their support is really good.

The setup was straightforward. It is easy to install, it took about half an hour. 

We deployed the solution ourselves. We used one technical person to analyze the solution for deployment but then we did not need any technical assistance afterwards, it is pretty straight forward to understand. 

The networking monitor function could be better, we are not getting many details from it.

It is easy to use and not difficult to configure. I would definitely recommend the solution, I have been working with it for the last five to six years. It's a really good product.

I rate AppDynamics Database Monitoring a seven out of ten.

We are a solution provider and I am a presales engineer. AppDynamics is one of the products that we implement for our clients and have experience with.

At this time, I'm using it for training purposes, for the team.

The features that I like best are the dashboard and Business Journey.

AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation.

The community support needs to be a little bit better.

In the future, I would like to see the inclusion of better programming language options. This would allow for wider use, and make it more versatile.

I have been working with AppDynamics for about nine months.

AppDynamics is stable and we haven't faced any bugs.

As we are not an AppDynamics end-user, our experience with technical support is different. At the same time, from a support perspective, I have dealt with the AppDynamics community. I would say that support from the community is good enough, although it is not amazing. I think that community support needs to be a little better.

We did not work with another similar solution prior to AppDynamics. We are a Cisco partner, so we keep moving forward with the same technology.

The first time I deployed AppDynamics wasn't very easy because I didn't have much experience with Linux. However, aside from the Linux-related issues, I found it totally easy.

The deployment is really quick, taking just two or three days. However, we need more time for configuration. If the deployment is good then the configuration will take about one more week.

We do the implementation in-house. We have three people who are working with it.

AppDynamics is a good product and I totally recommend it. Once you feel that you have the full journey for your end-users and you are tracking them, it's awesome. Overall, I am very happy with this product.

I would rate this solution a ten out of ten.

In terms of our use cases, we monitor cloud instances and application instances. When we do performance testing, we monitor all the metrics, like server-side metrics, as well as the client-side metrics. If it is a browser with real user metrics, mobile user behavior kind of things, we'll monitor it as well. 

Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable. 

In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing something in an app. It would be really helpful for us if we could get those details levels.

I have been using AppDynamics for the past four years.

We use on-premise, cloud, and public versions.

The stability is quite strong. We never experience any downtime. The only thing is that sometimes the agents get stuck where CPU memory metrics will not be recorded. Once we restart those agents, it will work as usual.

I am satisfied with support. We have a dedicated team that works whenever required. If we have any issues in any of the systems, we will send that email to them and they respond immediately. Their response is quick.

I would rate it a seven out of ten. 

Whenever a user uses the device and does a transaction on his phone using some of the apps we want to know how much battery consumption it is taking. We want to understand those level of metrics.

I would definitely recommend this solution. The reason being that it gives more information than we generally need. Whenever we create automation or performance scripts and we want to understand where exactly the crash report is happening, this tool would give more information. Dynatrace is also another tool that gives more information.

We are a reseller and AppDynamics is one of the products that we sell to our customers.

Our customers use it to gain insight into performance.

The most valuable feature is the end-user monitoring.

I would like to see support for mobile testing and mobile monitoring.

The cost is something that can be improved.

We have been working with AppDynamics for almost 10 years.

We have not had any issues with stability.

Scalability has not been a problem.

We provide in-house technical support for our clients. We have found that AppDynamics is pretty selective when it comes to providing technical support.

The initial setup is not very straightforward, so it takes some time to complete.

Implementing this solution will require some help.

This price of this product is expensive.

Some of our customers are making the transition to cloud-based deployment, which is something that we are helping them with.

Overall, this is a good product and it is one of our top recommendations.

I would rate this solution an eight out of ten.