Splunk AppDynamics Reviews

Extensive use cases, dozens of primary and secondary use cases ranging from core application monitoring at the global level to micro level performance analysis at the transaction level. AppD provides the ability to also manage total interactions at the web/mobile browser level, the database and core infrastructure including server level and L4 network.

We are a services organization, so we use AppDynamics with our customers. It has allowed us to expand our footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. We have a new value proposition for our customers- enhanced visibility, enhanced stability, and we can reduce our costs to them because our cost structure is reduced by using AppDynamics. We have other examples like this as well where AppDynamics has improved the way we function and operate. As of date of this article, our company has in excess of 30,000 AppDynamics agents deployed globally and we are monitoring billions of annual page views for major customers.

Furthermore, AppDynamics is a key toolset and drives tremendous value and efficiency in our remote performance management center which supports over 10,000 retail locations on behalf of our retail customers.

I have been using this solution for more than five years.

We didn't have any issues with stability. Highly stable with extremely light impact- negligible.

We didn't have any issues with scalability. Unbelievably scalable - we selected this solution for its ability to aggregate thousands and thousand of end point monitoring.

Customer Service:

AppDynamics redefines customer services, especially in post sales support- maybe one of the most responsive service desk teams in the industry.

Technical Support:

They have done a superb job of getting some obscenely bright software people with a passion for customer services and unleashed them in the market. Some of the finest technical support in the industry.

The initial setup was extremely straightforward- we can have an enterprise deployment with several dozen end points being monitored in less than 3 hours.

Our first few implementations we did ourselves and then for our first major customer implementation we got AppDynamics to assist. We currently support all of our internal and external deployments.

We're regularly looking at various options. Even before we made the decision to standardize on AppDynamics, we already had experience with BMC Appsight. We also had experience using Dynatrace, CA and Gomez at some of our customer's environments. We also heard our customers talking about their experiences with these other products.

You can't over-speak importance of deployment, configuration and infrastructure footprint because what happens is that people get excited when they see the output of various products (such as Dynatrace or CA Wiley). They say, "wow, it's very powerful, we've never had visibility, we're going to implement at all costs." Then they buy the solution and they realize they need 5X the amount of servers, a lot of storage, experts to manage it, etc.

It's mainly used to monitor both applications and databases. That's primarily how I use it.

Essentially, I use it for monitoring. I perform performance testing and use it to monitor database performance, CPU usage, and generate alerts on different nodes based on CPU utilization and other factors. It's mainly used to check the performance of the nodes.

I find it helpful, especially in terms of self-learning.

The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it. There should be an option to schedule them collectively, like selecting 10 reports, setting a particular time, and having them scheduled.

The ability to schedule multiple reports at once, which is currently lacking. This is a challenge I face in my day-to-day work with AppDynamics.

I have been using this solution for more than a year.

It is a stable solution.

It's definitely scalable. The number of environments in our implementation has been increasing, so it's adaptable. It's a large enterprise, definitely not medium or small.

Maintenance is handled by the maintenance team.

In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training. That's my advice.

Overall, I would rate the solution an eight out of ten.

We use AppDynamics Server Monitoring to keep track of live errors, loads, calls per minute, etc.

We can view the server activities, including issues in the process, with a single click. In the case of a script, we can create one branch to learn about function failure and the reasons behind it.

The product's initial setup process needs improvement.

We have been using AppDynamics Server Monitoring for six months.

It is a stable platform.

We have 150 AppDynamics Server Monitoring users.

Every organization has different requirements to set up servers. The configuration is tricky and requires a lot of tools. In such cases, getting assistance from the product's support team is easy.

The initial setup is complicated.

I rate AppDynamics Server Monitoring a seven out of ten. Its setup process is tricky. It is very different for every server. I recommend using Microsoft, Linux, and VMware as they have their monitoring tools.

We use the solution for performance monitoring such as latency testing to see how long it takes a customer to log in and complete their transaction. If we see any latency we look into the code to see what the issue is and correct it.

The solution has reduced the manual work involved in monitoring.

The solution helps us provide a better user experience to our customers.

The documentation and training material have room for improvement. Some of our people struggle with the onboarding process because there is a lack of documentation or videos.

I would like AppDynamics to become one unified monitoring solution that does not focus primarily on performance monitoring.

I am currently using the solution.

The solution is stable and we have not had any problems.

The solution is scalable. Once we have deployed the core installation it is easy to enhance the agent.

We have around 30 people using the solution.

We have a dedicated team in the bank that helps with the core installation. The deployment team has a lot of documentation to help with the implementation.

We have seen a return on investment with the solution.

The solution is costly. There is no standard license instead, the license is adapted to the organization's requirements.

I give the solution a nine out of ten.

The maintenance is not difficult. We follow an auto-release process and most of the maintenance is completed by our central team.

I recommend the solution as long as it meets the organization's requirements.

We use the on-premise deployment model of this solution. 

Our primary use case of this solution is for monitoring our critical applications. The automated data dynamics enables us to monitor the performance of an application and unknowns.

A way that it has improved my organization is from its notifications. We can get notified on our mobile app. We get notified spontaneously for mission-critical applications. It notifies us that the incident is going to happen in the near future, it's a predictive notification. The notifications have been on target for us and have improved my organization. 

The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code. 

The solution should be coupled with its own analytic elastic search analytic model. It should push that data to other data models so the organization does not have to spend separately or to spend more on the analytics part. If a bank or any organization has its own dashboarding solution it should be able to push the data to that dashboarding solution. This is not available right now.

In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages.

I have been using AppDynamics for two years.

It's a fairly stable product and I would say that they are longer lived than new applications that have been on boarded. 

Our entire command center is using this solution which is around 15 to 20 users.

Their technical support isn't great. The geographical distance and the response time it takes to respond to emails from the technical team is very slow. 

For the setup, you need a good understanding of the solution and how it works so I would say it's not that simple. It's not that complex either but if you have the right people in place, it should have a medium level of complexity. For banks, it can be a little more complex because it needs to comply with a lot of security guidelines. If you're not in a banking environment, it should be more straightforward.

The setup took us around two to three weeks. 

We consulted directly with AppDynamics for the implementation. The experience was good but the geographical distance was always an issue because we don't have local support available in the area. Otherwise, when the people were on the floor it was okay but when the people were not on the floor then definitely there were some problems there. 

We have definitely seen an ROI. If you have a critical application that needs to be monitored you will see your indirect ROI within two to three years and you'll have the happy customers, not usual complaints.

You don't have to pay. You only pay for the implementation partners if you choose to get help. 

I would say be cautious on the licensing model. You should understand your exact needs. If your needs are in line with what this solution offers then I would genuinely recommend going for this solution, otherwise, if not, it might be too costly. 

I think from the product perspective it's fine but on the implementation descriptions there are a lot of issues. It's challenging without support. If someone is looking into it they need to look for any local organization partners in their area.

I would rate it a seven out of ten.

We are using this product for application monitoring.

The most valuable feature in this solution, for our business, is the clear way of projecting the connections between the database and the traffic inflow. This is very helpful when troubleshooting issues.

We have also found that including additional features into this solution is straightforward and easy to do.

This product has an issue with initial lag upon opening that we would like to see improved.

We would also like the capability to open multiple sessions of this product in a browser at the same time.

We have been working with this solution for two to three years.

We have found the stability of this product to be an occasional issue during our time working with it.

We have found this to be a scalable solution.

The technical support team are quick, and respond immediately when we have raised issues. We have found them to be very knowledgeable whenever we have contacted them.

Positive

The initial setup of this solution was fairly easy.

I would rate this solution an eight out of ten.

We use AppDynamics to evaluate an application we were using. The name of the application was called Liferay and it is an open-source portal, and we wanted to evaluate the performance of our application.

AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics.

I have been using AppDynamics for one week.

AppDynamics is scalable.

I have not contacted support from AppDynamics.

I was evaluating AppDynamics and applications inside Microsoft Azure.

I rate AppDynamics a five out of ten.

It is a good monitoring tool. Its stability is very good.

Their support should be improved. Clusters and monitoring can also be improved.

I have been using this solution for around three years.

It is very good.

Its scalability is fine. It is not bad, and it is 60% to 70%. Sometimes, the containerization service and scalability take time.

We have seen an ROI.

If you are managing more than 1,000 servers, it is good to purchase the AppDynamics tool. From the monitoring perspective, it is a very good tool.

I would rate it a seven out of 10.