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Consultant at Sepas Holding | هلدینگ سپاس
Consultant
Good automation but expensive and lacking support
Pros and Cons
  • "AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
  • "AppDynamics' modules and hardware resources are very high."

What is our primary use case?

I primarily use AppDynamics for my servers.

What is most valuable?

AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically.

What needs improvement?

AppDynamics' modules and hardware resources are very high.

For how long have I used the solution?

I've been using AppDynamics for a year.

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What do I think about the stability of the solution?

AppDynamics is stable and reliable.

What do I think about the scalability of the solution?

AppDynamics' scalability is good.

How are customer service and support?

I didn't have a good experience with AppDynamics' technical support. Its knowledge base is locked up and unavailable.

Which solution did I use previously and why did I switch?

I also work with Zabbix, which has better education and hardware specification, though AppDynamics is more user-friendly.

How was the initial setup?

The initial setup was complex because we had to configure every agent and module, use a specific server for every module, and manage every visual and virtual machine.

What about the implementation team?

I used an outsourced company.

What's my experience with pricing, setup cost, and licensing?

AppDynamics is really pricey as it requires licenses for every feature.

What other advice do I have?

AppDynamics forces you to depend on the company to do what you want, which may be a negative if you prefer to work independently. I would rate AppDynamics as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1558980 - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
MSP
Extra knowledge needed, but scalable
Pros and Cons
  • "AppDynamics is scalable."
  • "AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."

What is our primary use case?

We use AppDynamics to evaluate an application we were using. The name of the application was called Liferay and it is an open-source portal, and we wanted to evaluate the performance of our application.

What needs improvement?

AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics.

For how long have I used the solution?

I have been using AppDynamics for one week.

What do I think about the scalability of the solution?

AppDynamics is scalable.

How are customer service and support?

I have not contacted support from AppDynamics.

Which other solutions did I evaluate?

I was evaluating AppDynamics and applications inside Microsoft Azure.

What other advice do I have?

I rate AppDynamics a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer1419942 - PeerSpot reviewer
Senior Database Engineer at a financial services firm with 10,001+ employees
Real User
High performance, stable, and real-time evaluations
Pros and Cons
  • "The most valuable features of AppDynamics Database Monitoring are you can configure the performance and see in real-time what is exactly happening with the applications. Additionally, the dashboards are good."
  • "AppDynamics Database Monitoring could improve the price of the solution, it is costly."

What is our primary use case?

We are using AppDynamics Database Monitoring is used as a performance monitoring tool for any application. 

What is most valuable?

The most valuable features of AppDynamics Database Monitoring are you can configure the performance and see in real-time what is exactly happening with the applications. Additionally, the dashboards are good.

What needs improvement?

AppDynamics Database Monitoring could improve the price of the solution, it is costly.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for approximately four years.

What do I think about the stability of the solution?

AppDynamics Database Monitoring is stable.

What do I think about the scalability of the solution?

We have approximately 30 to 40 end-users using AppDynamics Database Monitoring. We do not have plans to increase the number of end-users.

How are customer service and support?

I have not contacted the support from AppDynamics Database Monitoring.

What's my experience with pricing, setup cost, and licensing?

We have purchased a few licenses for AppDynamics Database Monitoring and the price is high.

What other advice do I have?

My advice to others is that AppDynamics Database Monitoring is a very good monitoring tool. It would be a good choice.

I rate AppDynamics Database Monitoring an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Marcelo-Carvalho - PeerSpot reviewer
Consultant at Free Consultant
Real User
Top 20
Allows us to identify gaps and bottlenecks in the software and monitor applications
Pros and Cons
  • "We used AppDynamics to identify gaps and bottlenecks in the software."
  • "The interface and user experience could be better."

What is our primary use case?

The solution is deployed on-premises and on the cloud. It has a software gate in several legacy software, and they have part of the application in the cloud. AppDynamics is able to deliver cloud information.

We have 774 small cities, and all the cities have agencies who use the system. We monitor all of the agencies. There are eight million consumers who access these systems on a mobile device and millions of transactions per day.

What is most valuable?

We used AppDynamics to identify gaps and bottlenecks in the software. After that, we were able to monitor the application and the flow of the clients in all the software of the company.

What needs improvement?

The interface and user experience could be better. New products were built after the analysis of the dynamics. After analyzing the traffic, the bottlenecks, and the problems with the database, it's our job to make sure users in our company have a better experience with this solution. Mainly during COVID, there was a high number of transactions. Today, the solution is much better than two years ago.

After we fixed the bugs and bottlenecks, the quality of the software improved. It reduced problems with queries on the database and problems in the browser and mobile application.

For how long have I used the solution?

I have used this solution for two years.

I'm responsible for the implementation of the dynamics in my company and installing and implementing the database and all kinds of monitoring using AppDynamics.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

Technical support is good.

How was the initial setup?

Setup was very difficult. It took around one year.

There was a team of 12 people involved in the consultant database administration. I don't know the number in the working directory because each system in the company was the responsibility of only one team. There was a team responsible for the system of transformation.

What about the implementation team?

Implementation was done in-house.

What other advice do I have?

I would rate this solution 9 out of 10. 

I would recommend it for anyone who wants to use it. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Solutions Consultant at VNQ Systems
Real User
Top 20
Provides a single pane of glass to see where you need to focus, and the information is clearly visible and easy to navigate
Pros and Cons
  • "Knowing which tables on the database were working the most was valuable. It helped the client understand where they need to focus. They streamlined a lot of their queries and brought the resource usage down. It helped them to find long-running queries. They rewrote them completely so that they don't take as long and the application performs better."
  • "The synthetic scripting for end-user monitoring could be a little bit broader. Instead of using just Python, they can include a few other languages so that not everyone has to jump on the bandwagon for Python and do Selenium scripting. They can open up that a bit to make it simpler for people to do the scripting."

What is our primary use case?

We're a partner and reseller for AppDynamics. We had a bank that we had to monitor from start to finish. We did the bank, and I then moved on to another product, but one of my mates is still busy working with AppDynamics.

Most of it was on-prem. We did some product testing on the cloud, but the client at that stage didn't have much on the cloud. Connecting to a cloud was quite simple as well.

What is most valuable?

Knowing which tables on the database were working the most was valuable. It helped the client understand where they need to focus. They streamlined a lot of their queries and brought the resource usage down. It helped them to find long-running queries. They rewrote them completely so that they don't take as long and the application performs better.

What needs improvement?

The synthetic scripting for end-user monitoring could be a little bit broader. Instead of using just Python, they can include a few other languages so that not everyone has to jump on the bandwagon for Python and do Selenium scripting. They can open up that a bit to make it simpler for people to do the scripting.

On the dashboarding side, it's very difficult to do dashboards on the database portion because they don't let you include a lot of the elements in dashboards. They should give a bit more functionality and add more views from the database side. Other than that, all the clients I've worked with are very happy with it. It had everything they needed. No one had any complaints. Only on the application portion, do people get very confused if they're not tech-savvy, but on the database side, you usually work with tech-savvy people. So, the database and the elements are great.

For how long have I used the solution?

I have been using this solution since 2018 or so. It has been four years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

If you got the on-prem resource, it's very easy to scale out. If you have the full server resources that you need, scalability is very easy.

In terms of its usage, within the bank, its adoption was very difficult. People didn't adopt it very well, but in one of the telecoms, the adoption rate was very good. They had a team of two to three people managing close to 150 users. It was very straightforward to manage.

Which solution did I use previously and why did I switch?

I have worked with an IBM solution previously. The main pro of AppDynamics Database Monitoring is user-friendliness. It was very easy to click around and say to the clients that this is what they need. It was all clearly visible and easy to navigate.

How was the initial setup?

On the database side, it was very straightforward. I don't have a lot of database experience, but installing it on them was straightforward. It just takes the information from the sites, manipulates it, runs it as a query, creates the user, and gives it permissions. It is very easy. The only one I struggled with was the IBM Db2 because the bank had very strict permissions to get around, and that wasn't as easy.

What's my experience with pricing, setup cost, and licensing?

It could be a bit lower, but looking at the scalability, functionality, and other things, you can understand why AppDynamics is so expensive as compared to some of the cheaper products that don't have that full single pane of glass they've got. Dynatrace has got three different elements that you need to log into just to get a full view, which is not so good, and because of that, it is a bit cheaper.

What other advice do I have?

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Hugo Almeida - PeerSpot reviewer
Head of IT Automation at a tech services company with 11-50 employees
Real User
Good real-time monitoring, reliable, and a wide variety of useful features
Pros and Cons
  • "There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."
  • "I would like to see a better way to automate actions based on the events generated by the tool."

What is our primary use case?

AppDynamics Mobile Real-User Monitoring is an application performance management tool.

The platform itself is divided into different modules, each of which can be enhanced with additional modules. We work with End User Experience Monitoring, both server monitoring, and application performance monitoring.

AppDynamics Mobile Real-User Monitoring is used to monitor user experiences when evaluating and deploying applications for the company.

What is most valuable?

With Dynatrace, AppDynamics Mobile Real-User Monitoring is one of the best tools on the market.

There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them. I can see in almost real-time whether or not our users are having a positive experience when using our applications.

What needs improvement?

One of the things that we would like to improve a little more is the dashboards. The dashboards are good, but I believe that they could improve even more. 

It would be helpful to have a better way of seeing the status of our applications and we can customize the information that is displayed a little bit more.

I would like to see a better way to automate actions based on the events generated by the tool.

For how long have I used the solution?

We moved our focus, and I'm now more working with Cisco AppDynamics. AppDynamics is a brand that was recently acquired by Cisco, but it continues to be known as AppDynamics.

I have been using AppDynamics Mobile Real-User Monitoring for six months.

We are using the latest version because it's SaaS.

What do I think about the stability of the solution?

The stability of AppDynamics Mobile Real-User Monitoring is very good. It can handle a wide range of applications and traffic.

What do I think about the scalability of the solution?

AppDynamics Mobile Real-User Monitoring is scalable.

We have more than 20 people who are managing the application.

How was the initial setup?

The initial setup was completed before I joined the project.

We have a team of three people to maintain this solution, but it may not be enough.

What's my experience with pricing, setup cost, and licensing?

The solution is not free. It does require licensing to be paid.

What other advice do I have?

I recently joined and I am currently working as an external consultant for the team.

Because of the nature of the tool, the main piece of advice is to work in close contact with the developers of the applications that we are monitoring.

We are Cisco partners.

I am very pleased with this solution, but there is still room for improvement.

I would rate AppDynamics Mobile Real-User Monitoring a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
RuchilShah - PeerSpot reviewer
IT Executive at eInfochips (An Arrow Company)
Real User
Top 5
From the monitoring perspective, it is a very good tool, but from the support perspective, it should be improved
Pros and Cons
  • "It is a good monitoring tool. Its stability is very good."
  • "Their support should be improved. Clusters and monitoring can also be improved."

What is most valuable?

It is a good monitoring tool. Its stability is very good.

What needs improvement?

Their support should be improved. Clusters and monitoring can also be improved.

For how long have I used the solution?

I have been using this solution for around three years.

What do I think about the stability of the solution?

It is very good.

What do I think about the scalability of the solution?

Its scalability is fine. It is not bad, and it is 60% to 70%. Sometimes, the containerization service and scalability take time.

What was our ROI?

We have seen an ROI.

What other advice do I have?

If you are managing more than 1,000 servers, it is good to purchase the AppDynamics tool. From the monitoring perspective, it is a very good tool.

I would rate it a seven out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Team Lead at a financial services firm with 10,001+ employees
Real User
Effective slow response identification, stable, and responsive support
Pros and Cons
  • "The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."

    What is our primary use case?

    AppDynamics can be used for understanding where the bottlenecks are in your environment, and where your applications are struggling. For example, when you have major data collections, you can easily see in AppDynamics, when you have slow responses.

    What is most valuable?

    The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use.

    For how long have I used the solution?

    I have been using AppDynamics for approximately six years.

    What do I think about the stability of the solution?

    AppDynamics is a stable solution.

    What do I think about the scalability of the solution?

    The scalable of this solution is relative. I have an issue with the fact that when having a hundred servers, for instance, that's a hundred licenses. Sometimes, from a cost perspective, you might need to decide which 50 do you want to monitor, and not monitor.

    We have approximately 5,000 using the solution.

    How are customer service and support?

    The technical support is great. After you have spent a certain amount with AppDynamics they provide you with dedicated support for your company.

    How was the initial setup?

    The installation was simple, and it took approximately one hour.

    What about the implementation team?

    The application owner can install it on their own if they follow the documentation.

    What's my experience with pricing, setup cost, and licensing?

    There is an annual cost to use this solution. The licensing model could be improved by making it more cost-effective.

    What other advice do I have?

    I would recommend this solution to others.

    I rate AppDynamics a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
    Buyer's Guide
    Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.