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Aditi Mishra - PeerSpot reviewer
Monitoring Specialist at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Provides good stability, but its initial setup process needs improvement
Pros and Cons
  • "We can view the server activities, including issues in the process, with a single click."
  • "The configuration is tricky and requires a lot of tools."

What is our primary use case?

We use AppDynamics Server Monitoring to keep track of live errors, loads, calls per minute, etc.

What is most valuable?

We can view the server activities, including issues in the process, with a single click. In the case of a script, we can create one branch to learn about function failure and the reasons behind it.

What needs improvement?

The product's initial setup process needs improvement.

For how long have I used the solution?

We have been using AppDynamics Server Monitoring for six months.

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What do I think about the stability of the solution?

It is a stable platform.

What do I think about the scalability of the solution?

We have 150 AppDynamics Server Monitoring users.

How are customer service and support?

Every organization has different requirements to set up servers. The configuration is tricky and requires a lot of tools. In such cases, getting assistance from the product's support team is easy.

How was the initial setup?

The initial setup is complicated.

What other advice do I have?

I rate AppDynamics Server Monitoring a seven out of ten. Its setup process is tricky. It is very different for every server. I recommend using Microsoft, Linux, and VMware as they have their monitoring tools.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Engineer at Apmosys Technology Pvt. Ltd.
Real User
Useful in production servers and easy-to-setup
Pros and Cons
  • "This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
  • "It is stable, but the only downside is the licensing part."

What is our primary use case?

I use it to solve issues that my clients encounter, such as application slowness. It helps me identify whether the issue is related to the database, server, or CPU memory management.

Moreover, I use it to find solutions and provide recommendations to my colleagues.

What is most valuable?

This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve. In essence, it helps us address problems at an early stage. Moreover, it is especially useful in production servers where real users encounter numerous issues.

There are numerous issues that arise during peak times, and AppDynamics makes it easy for us to identify the problem areas and determine the appropriate resolutions. This is how it helps us find solutions effectively.

What needs improvement?

Regarding improvements, I believe the dashboard could be more optimized. Although it claims to be optimized, I think it should be even more convenient, especially for advanced users. 

Additionally, the documentation can be a bit challenging. It would be beneficial if the documentation provided clear solutions for every problem. In my opinion, the documentation could be improved.

For how long have I used the solution?

I worked with AppDynamics for around three to four months. I have been working directly with it for the past year.

I use the latest version. 

What do I think about the stability of the solution?

It is stable, but the only downside is the licensing part. Other than that, it's a reliable product with no major issues.

What do I think about the scalability of the solution?

It is highly scalable. There are no additional limitations in terms of scalability.

In my company, we have around 50 to 100 clients using this tool. Although it can be a bit expensive, it is still being used extensively to solve various problems.

How was the initial setup?

It's straightforward, not too complex. However, it requires proper learning to effectively use it.

The deployment process typically takes around one to two hours, depending on the system. Once the setup is complete, we can proceed with the implementation process.

First, there's a need for basic knowledge of OS, especially for Windows and .NET. Additionally, understanding concepts like Dynatrace and AppDynamics, their functioning, and architecture is crucial. These are the key methods involved in the deployment process. If it's a cloud solution, then AWS or Azure are the recommended options. If it's on-premises, then using either Linux or Windows is ideal.

What about the implementation team?

For deployment, we need to focus on event configuration, which involves learning about network events and configuration. Once we understand this, we can proceed with the deployment setup. There is no frequent deployment. In case the deployment is not satisfactory, we may need to learn about Linux and Windows concepts.

What was our ROI?

I have seen some ROI. 

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. It's on a yearly basis. We need to pay for it annually.

Which other solutions did I evaluate?

I have used Dynatrace. The main difference between the two is that AppDynamics utilizes different data mechanisms, while Dynatrace uses a unified agent approach. This simplifies the complexity of Dynatrace, providing more visibility and root cause analysis. In terms of benefits, AppDynamics is more scalable than analytics.

What other advice do I have?

Overall, I would rate it a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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reviewer1538604 - PeerSpot reviewer
Sr. Production Support Engineer at a tech vendor with 5,001-10,000 employees
Real User
Monitors CPU health and application health status
Pros and Cons
  • "We can make custom alerts in our system for specific issues like high CPU utilization or application downtime."
  • "The resolution time takes longer than expected."

What is our primary use case?

We use AppDynamics for monitoring purposes to check up on CPU health and application health status.

AppDynamics is used to monitor the health of our applications. If any application is down and linked up with AppDynamics, we can see it on the AppDynamics console. We can identify when a specific process went slow and the exact issue. Additionally, if there is any high CPU utilization or other issues, we can figure it out using AppDynamics.

It is very helpful as we can also make custom alerts in our system for specific issues like high CPU utilization or application downtime. We can even customize the alerts to be sent to a particular email domain for automatic notification, so there's no need to monitor it 24/7.

What is most valuable?

The monitoring feature is very useful. If you have multiple applications and systems with high CPU utilization or other issues, you don't need to monitor them individually. With AppDynamics, you can get all the information from the dashboard. It's very convenient.

What needs improvement?

There is room for improvement in the customer support team because finding a solution consumes a lot of time. When there's any issue, we need to reach out to the AppDynamic support team to get some idea of what the issue is. If anything is out of scope, we need to escalate the availability. It can be more dynamic because we need to go to the support portal to raise an incident, and it's time-consuming. Also, the resolution time takes longer than expected. If there were live support from AppDynamic's point of view, it would be really helpful.

For how long have I used the solution?

I have been using this solution for the last three months. I am using the latest version.

What do I think about the stability of the solution?

AppDynamics is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We have some support guys, admin guys, and other people using AppDynamics. In our organization, we have around 15 members using it.

How was the initial setup?

The initial setup is not that complex. It is easy. I would give it a four out of ten. The deployment took two to three days.

What about the implementation team?

An in-house team did the deployment.

Which other solutions did I evaluate?

I used some other tools, like Sterling Integrator, for EDI solutions.

What other advice do I have?

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kachi Nnamdi - PeerSpot reviewer
Project Manager at Converge G. C. T.
Real User
Comprehensive application performance overview, reliable, and effective support
Pros and Cons
  • "The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."
  • "The price of the solution could improve."

What is our primary use case?

My clients use AppDynamics for monitoring the performance and behavior of applications, as well as detecting any signs of potential overload. It also allows them to identify when certain applications are not functioning as expected. Essentially, its primary purpose is to monitor and evaluate the behavior and performance of applications.

How has it helped my organization?

AppDynamics is aiding us with achieving full stack availability, which entails obtaining a comprehensive or holistic overview of the application's performance, sales, and behavior. In essence, the purpose of full stack availability is to provide a complete picture of what is happening with the application.

What is most valuable?

The most valuable feature of AppDynamics is Proactive Monitoring and Alerting.

What needs improvement?

The price of the solution could improve.

For how long have I used the solution?

I have been using AppDynamics for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

I rate the stability of AppDynamics a nine out of ten.

What do I think about the scalability of the solution?

The scalability of AppDynamics is good.

I rate the scalability of AppDynamics an eight out of ten.

How are customer service and support?

The support from the vendor is good.

I rate the support of AppDynamics a nine out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

AppDynamics is what I would consider an enterprise-level solution. This means that it's a solution that is intended for use by larger organizations, while small or medium-sized businesses may find it difficult to afford. The number of agents required will also impact the pricing, and smaller companies may only be able to afford a limited number of agents. Essentially, the cost of the solution is not within the reach of every organization, and only some may be able to afford it.

What other advice do I have?

My advice to others is this solution is fantastic if your business can afford it. It will help boost your business and IT.

I rate AppDynamics an eight out of ten.

From the perspective of the customer experience, the solution has been quite helpful for our company. Positive comments have been given, and no clients have opted out of our services for any reason. This has given us the option to think about including more agents in the remedy. Also, the capability that alerts users in advance of potential problems has improved the effectiveness of our IT employees. Despite hiring more employees, we haven't had any client abandonment, which proves that the solution is of the highest caliber and performing remarkably well. Also, it has helped us monitor apps more efficiently and fix any problems before they have an impact on end users.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer2127225 - PeerSpot reviewer
Monitoring Specialist at a financial services firm with 51-200 employees
Real User
Best performance monitoring, stable, and scalable
Pros and Cons
  • "The solution helps us provide a better user experience to our customers."
  • "The documentation and training material have room for improvement."

What is our primary use case?

We use the solution for performance monitoring such as latency testing to see how long it takes a customer to log in and complete their transaction. If we see any latency we look into the code to see what the issue is and correct it.

How has it helped my organization?

The solution has reduced the manual work involved in monitoring.

What is most valuable?

The solution helps us provide a better user experience to our customers.

What needs improvement?

The documentation and training material have room for improvement. Some of our people struggle with the onboarding process because there is a lack of documentation or videos.

I would like AppDynamics to become one unified monitoring solution that does not focus primarily on performance monitoring.

For how long have I used the solution?

I am currently using the solution.

What do I think about the stability of the solution?

The solution is stable and we have not had any problems.

What do I think about the scalability of the solution?

The solution is scalable. Once we have deployed the core installation it is easy to enhance the agent.

We have around 30 people using the solution.

How was the initial setup?

We have a dedicated team in the bank that helps with the core installation. The deployment team has a lot of documentation to help with the implementation.

What was our ROI?

We have seen a return on investment with the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is costly. There is no standard license instead, the license is adapted to the organization's requirements.

What other advice do I have?

I give the solution a nine out of ten.

The maintenance is not difficult. We follow an auto-release process and most of the maintenance is completed by our central team.

I recommend the solution as long as it meets the organization's requirements.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1326171 - PeerSpot reviewer
Business Development Manager at a tech services company with 1,001-5,000 employees
Reseller
Reduces time spent repairing performance problems
Pros and Cons
  • "Application Analytics' most valuable features are the real-user monitoring and the agents installed in the software stack on the application server."
  • "Application Analytics' performance in pure and native cloud environments could be improved."

What is our primary use case?

Application Analytics is mainly used to get full visibility into the SAP stack in order to detect performance problems.

How has it helped my organization?

Application Analytics reduces the average time it takes to repair performance problems and improves cooperation between different IT departments.

What is most valuable?

Application Analytics' most valuable features are the real-user monitoring and the agents installed in the software stack on the application server.

What needs improvement?

Application Analytics' performance in pure and native cloud environments could be improved. It could also be more intuitive to use, especially regarding business IQ functionality, and the dashboard programming needs some manual intrusion. In the next release, I would like to see better integration with OpenTelemetry.

For how long have I used the solution?

I've been working with Application Analytics for three years. 

What do I think about the stability of the solution?

Application Analytics is really stable.

What do I think about the scalability of the solution?

Application Analytics is scalable.

How are customer service and support?

AppDynamics' technical support is okay, though there's quite a lot of self-service.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was pretty straightforward and took a couple of days, though installing the SAP agent takes a little longer in SAP environments.

What about the implementation team?

We used an in-house team and an AppDynamics team.

What's my experience with pricing, setup cost, and licensing?

The license fee for Application Analytics is in the range of 2.5 million over three years, with extra fees for service contingencies.

What other advice do I have?

I would recommend Application Analytics to others as a professional tool and rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Jalpesh Shelar - PeerSpot reviewer
Technical Analyst at a computer software company with 1,001-5,000 employees
Real User
Great dashboarding but needs better support for microservices architecture
Pros and Cons
  • "AppDynamics Database Monitoring's dashboarding is its best feature."
  • "AppDynamics Database Monitoring would be improved with more support for microservices architecture."

What is our primary use case?

I use AppDynamics Database Monitoring to monitor application performance.

What is most valuable?

AppDynamics Database Monitoring's dashboarding is its best feature.

What needs improvement?

AppDynamics Database Monitoring would be improved with more support for microservices architecture.

For how long have I used the solution?

I've been working with AppDynamics Database Monitoring for one year.

What do I think about the stability of the solution?

AppDynamics Database Monitoring is less stable than Dynatrace.

What do I think about the scalability of the solution?

AppDynamics Database Monitoring is scalable.

How was the initial setup?

The initial setup was easy, and deployment took around two days.

What about the implementation team?

We used an in-house team.

What was our ROI?

AppDynamics Database Monitoring is widely used, so it's given us some ROI.

What other advice do I have?

I recommend choosing Dynatrace over AppDynamics Database Monitoring as it's easier to use. I would rate AppDynamics Database Monitoring seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Wathek Belhaj Amor - PeerSpot reviewer
Consultant at Perform IT
Reseller
Stable and reliable solution with great analytics features
Pros and Cons
  • "AppDynamics' most valuable feature is Business iQ, which is based on analytics."
  • "The Log Analytics feature is a bit complicated."

What is our primary use case?

I primarily use AppDynamics for application performance monitoring.

How has it helped my organization?

AppDynamics provides visibility on slowness or problems in production and processes in revenue-related products or software, as well as generating performance and availability metrics. This enables understanding of users' end-to-end experience and provides information on user behavior.

What is most valuable?

AppDynamics' most valuable feature is Business iQ, which is based on analytics.

What needs improvement?

The Log Analytics feature is a bit complicated. There are also some bugs in the solution that need to be fixed.

For how long have I used the solution?

I've been using AppDynamics for five to six years.

What do I think about the stability of the solution?

AppDynamics is stable and reliable.

How are customer service and support?

AppDynamics's technical support is great.

Which solution did I use previously and why did I switch?

Previously, I used Micro Focus OpsBridge but switched as it wasn't keeping up with the latest market trends in monitoring.

How was the initial setup?

The initial setup for the SaaS solution requires little to no effort, but the on-prem version is more complex

What's my experience with pricing, setup cost, and licensing?

AppDynamics is one of the most expensive solutions on the market. The typical licensing fee for a small customer would be $500k plus, with additional fees for professional services. The price also varies depending on whether the customer goes for the on-prem or SaaS solution, with the on-prem version potentially extremely expensive because of the hardware requirements.

Which other solutions did I evaluate?

We evaluated Moogsoft and Dynatrace.

What other advice do I have?

I would rate AppDynamics nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
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Updated: May 2025
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.