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it_user2721 - PeerSpot reviewer
IT Administrator at a tech services company with 51-200 employees
Consultant
Nov 14, 2012
All in One, Outstanding UTM for complete Network protection and Management

What is most valuable?

Outstanding and must have product for efficient and effective network security. Cyberoam is the only identity-based UTM solution. It offers a well-coordinated protection through tightly integrated security solutions over a single interface.Most UTMs only offer IP-address based security. Cyberoam is the only UTM solution that offers user identity-based security, protecting enterprises from unpredictable, insider threats.Functioning with Layer 8 technology, Cyberoam gives complete visibility into “Who is doing What” in the network and allows policies to be created at the user level based on work profiles. Considering Active High Availability, load balancing, failover mechanism, bandwidth management capabilities and other features, it is worth buying.

What needs improvement?

Policy configuration and implementation is a bit lengthy process. Nothing else of any significance that we found but yes, it is a bit pricey.

What other advice do I have?

After implementing Cyberoam UTM in our data-center. We tested it by initiating various kind of DDOS attacks. Cyberoam identified every attack, notified us about it and prevented the network from any kind of damage and disturbance. It controls bandwidth to a great extent by use of policy for single user to groups. Easy deployment, good hardware specification, classy reporting tools, no user count restrictions etc. A features-packed and powerful UTM appliance at the higher end of the price spectrum, but worth it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1128 - PeerSpot reviewer
Infrastructure Expert at a tech company with 51-200 employees
Real User
Jul 13, 2012
Successful + Leading UTM of the current market with all the necessary features.

Valuable Features:

Cyberoam UTM appliances work for small, medium and enterprise networks of your organization. It’s a complete hardware firewall with a bandwidth management utility. The internet web filtering facility is available with a group base and a user base in UTM. You can also monitor user activity over the internet and all URL logging with UTM. You can restrict the user, by prohibiting them from unwanted URL categories like jobs, sports, matrimonial, etc. The bandwidth usage graph can be sorted by user, group, entire organization, daily, weekly, and monthly, allowing you to make decisions about increasing bandwidth for organizations. Fail over facility is also available and therefore if any one ISP is disconnected, it is automatically switched over to an ISP2. Backup and restore facilities are available allowing you to take an entire configuration backup and then restore everything if there are problems.

Room for Improvement:

This UTM comes with the user base license so you may have to purchase a different model according to your user numbers. Its costs are high. They provide first year support for free then after that they charge for support. An upgrade charge will be also applicable.

Other Advice:

UTM has all the necessary features to manage internet connectivity and security. It provides protection against spam and threat attacks. Their development team is very busy developing new features so that more technical facilities will be available in the new version.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Sophos Cyberoam UTM
December 2025
Learn what your peers think about Sophos Cyberoam UTM. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
it_user1065 - PeerSpot reviewer
Senior Manager of Data Center at a integrator with 51-200 employees
Vendor
Jul 2, 2012
Unified Threat Management is one of the best layer 8 application and web security appliances by Cyberoam

Valuable Features:

It is an excellent product with lots of pros such as- 1) AntiVirus 2) AntiSpam 3) Web and application level filtering 4) Intrusion detection with instant prevention of zero day attacks 5) Identity based policy creation 6) Access control criteria 7)Flexible policy creation with stacking and VPN support

Room for Improvement:

Few cons of the product are 1) Incapable of handling new attacks without degradation in performance 2) High pricing 3) ASIC based hence cannot be reprogrammed for newer attacks, falls victim to new vulnerabilities and exploits 4) Older software architecture and lack of multi core technology 5) Performance is a legitimate concern under high traffic conditions

Other Advice:

Unified Threat Management System is an elite product which has been engineered for security, productivity, and connectivity to users across the wide area and local area networks. It specializes in application level filtering according to the OSI Model. Its Layer 8 technology makes it a class apart from the other firewalls available. Layer 8 filtering mechanism enables the user to filter keywords, URLs, and services for application layer filtering. It also has a built in packet inspection engine for packet intrusion prevention.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Director at a tech services company with 51-200 employees
Real User
Nov 26, 2023
Provides a centralized dashboard and is worth the investment
Pros and Cons
  • "The product is worth the investment."
  • "The product’s pricing has increased by approximately 45% in four months. This particular area needs improvement."

What is most valuable?

The product’s most valuable feature is a centralized dashboard. It can manage firewalls, endpoints, wireless devices, and switches from a single console. We can synchronize old firewalls, antivirus, wireless, and switches.

What needs improvement?

The product’s pricing has increased by approximately 45% in four months. This particular area needs improvement.

How are customer service and support?

We have an in-house technical support team, including three to four engineers. We reach out to the product’s support team in cases of software- or hardware-related issues.

What was our ROI?

The product is worth the investment.

What's my experience with pricing, setup cost, and licensing?

The product’s pricing is expensive. It could be reduced. Most customers purchase its three-year license due to cost savings compared to a year license.

What other advice do I have?

I rate Sophos Cyberoam UTM an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Specialist at a computer software company with 11-50 employees
Reseller
Top 5Leaderboard
Aug 4, 2023
Needs to enable security features and rules for firewall
Pros and Cons
  • "The tool is stable."
  • "The solution had a feature to import users from a CSV file. However, the latest version does not have that option."

What needs improvement?

The solution had a feature to import users from a CSV file. However, the latest version does not have that option. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

Sophos Cyberoam UTM is scalable. 

How are customer service and support?

The tool's technical support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

Sophos Cyberoam UTM's setup is easy and takes around two to three days to complete. 

What's my experience with pricing, setup cost, and licensing?

Sophos Cyberoam UTM has many price schemes. 

What other advice do I have?

I would rate the solution a ten out of ten. You need to enable security features and rules with the firewall. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user