Sophos Cyberoam UTM Reviews

We use this solution to serve as a captive portal for staff to authenticate before they gain access to the network.

The most valuable features are the firewall section, the VPN, and how you control live users. 

The interface is good.

So far, I have not encountered any problems.

I am not happy with my last pricing experience. The pricing could be better.

I would like to see real-time alerts on traffic insights.

I have been using Sophos Cyberoam UTM for three years.

It's a stable product. We have not experienced any crashes or bugs.

I haven't tried to scale it yet.

I have contacted technical support once and the experience was seamless. They walked me through the right rules to create. Everything went well.

The initial setup was a bit complex. Over time, I grew and I could navigate around everywhere. It's pretty easy to find what you are looking for.

The implementation only takes a couple of hours to complete.

We used an agent to help us with the implementation.

We do all of the maintenance in-house. 

For any solution that has to pass through Sophos, we do the firewall configuration ourselves.

I am not happy with the pricing, it could be better.

We did not evaluate other solutions because we knew that we wanted to use this one.

This is a product that I could recommend to others if they had a direct contact with Sophos.

I would rate this solution a nine out of ten.

We primarily use Cyberoam for securing our network. We also use it for VPN.

It is not possible for anyone to enter our network until after they are able to log in, which is the most fascinating aspect for me.

The user interface is well laid out and understandable.

Sometimes, users are timed out intermittently.

We have had trouble logging into the firmware.

We have been using Sophos Cyberoam UTM for almost 10 years.

This is a stable product.

Cyberoam UTM is a scalable solution. Everyone on our network uses it, so it protects the whole organization. There are perhaps 300 or 400 people.

The customer support is wonderful. We only had to contact Sophos once. They helped us and it was awesome.

The first time you configure the device, you may find it complex. However, in time, you will see that it is simple. It's well laid out and fine to use. The deployment will take approximately a week.

We implemented in-house and when we experienced problems, we contacted the reseller to assist.

We paid for a two-year FullGuard license that includes support.

Cyberoam will be reaching end-of-life in two years, so we will be moving to something else. We think that if we upgrade to Sophos XG, some of the problems that we are having could go away.

Our experience with this product so far has been wonderful. Everything about it is fine and I would recommend it to everyone. That said, there is always improvement that one can make at all times.

I would rate this solution an eight out of ten.

We are using Cyberoam UTM as our centralized gateway and it is useful for web filtering, application filtering, anti-spam, and IPS.

The most valuable features are the IPS and anti-spam functionality. The application filter is also very good.

The interface is user-friendly.

Web filtering capability that allows the blocking of web sites needs to be implemented.

We have had some issues with technical support, which is an area that needs improvement.

Support for cloud security sandboxing would be a helpful addition to this product.

I have worked with Sophos Cyberoam UTM for about 10 years.

Cyberoam is mostly stable but sometimes there are bugs. During such periods, we have resolved the issues by either rolling back firmware or updating.

Overall, it is a good experience in terms of stability and performance.

We have not had the requirement to scale because it has been more than enough for us. We have about 300 users and have not had any issues in terms of performance.

The speed of response from technical support is very good. However, the solution that they gave us was not working afterward. We implemented the solution and did not get the desired result.

We did not use another similar product prior to Cyberoam.

It is very easy to implement and configure.

Our in-house team was responsible for the deployment.

There are no costs in addition to the standard licensing fees.

This product is going to be at the end of life this year, so we are going to be looking at other devices and other vendors. The best product that we have tested so far is from Fortinet. My second choice would be Sophos UTM.

My advice is that if Cyberoam continues in the future then it is a product I recommend. However, my understanding is that the product will no longer be available next year.

For people who want to migrate from Cyberoam, the best option that we have seen so far is from Fortinet.

I would rate this solution an eight out of ten.

We are a solution provider and Sophos Cyberoam UTM is the main product that we sell. We also use it as part of our own network security solution as well.

The primary use cases are setting data quotas on a per-user level, web filtering, and granting or denying access to resources. In Sri Lanka, the data is always limited, which is one of the biggest problems that we have.

In some companies, productivity is not as good because people are using sites like Facebook and YouTube. This can consume a lot of data without the organization being aware of it, and Cyberoam is really good in these kinds of cases.

Having a firewall solution with a data quota is very important when the bandwidth is limited, which really distinguishes it from other products. When it comes to small and medium-sized organizations, one of their main concerns is that their data quota is not exceeded. It is quite an advantage for the administrators.

There is training material available on the website for the administrators to learn how to set it up and use it. This is very helpful and can be done easily with a one or two day course.

When it comes to web filtering and application filtering, it does not contain enough signatures to determine all of the sites that need to be blocked. This is something that higher-end firewalls are better at.

I have been working with Cyberoam for the past four years. My company has been using it for at least five or six.

Prior to the acquisition of Cyberoam by Sophos, the product was not very stable. Currently, it is really stable and we are happy with it.

One of our clients has 200 employees and they are all relying on protection from Sophos Cyberoam UTM. Nonetheless, it is all on-premises and it does not work through the cloud, so I don't consider it to be a highly scalable product. I would say that it is better for a company with a single branch, rather than for one with multiple branches or with branches connected to a head office.

Although we have people who are knowledgable about the product, if there is a level of configuration that we are not used to then we contact our distributor for help.

I have also worked with similar products from Cisco and I find them quite difficult to set up compared to this. Cisco also has training available, but I think that you will need two weeks or a month to learn how to set it up and maintain it.

The initial setup is between easy and intermediate. For a basic configuration, it is straightforward. I would say that compared to a Cisco product, it is easier.

We have engineers who are qualified and we deploy Cyberoam for our clients.

For companies with approximately 200 employees, having two or three system administrators is enough to maintain it.

This is a cost-effective solution compared to other vendors, such as Cisco.

Our customers look at many options but they normally choose Cyberoam because of the data quota, as well as the competitive pricing. After you buy the device, you can get subscriptions for different features. Companies normally buy it for one year or three years at a time.

There are also basic features that are available without purchasing a license. An example is that web filtering is not available without a license, but the data quota management is. That comes with the appliance itself.

When we transitioned from Cyberoam to Sophos Cyberoam UTM, we were able to back up the rules and then upload them into the new solutions. It was easy to do and within a few hours, it was set up.

If your company does not have a network administrator then this is a good option because the training makes it very easy to use. For larger, enterprise-level organizations, people will look for different solutions.

If I were rating this product only for the Sri Lankan market then I would score it an eight out of ten. However, the majority of other countries do not have the issue of bandwidth limitations, and without the quota being important, I cannot rate it as high.

I would rate this solution a six out of ten.

We work in the finance domain and use the solution for security firewalls. 

I believe it's the advanced security software that offers SMPP protection for the agent.

The reports need to be more detailed and granular. 

I have been using the product for four years. 

Sophos Cyberoam UTM is stable. 

The product is scalable. It covers 400 endpoints in my company, deployed in multiple locations. 

We contact our local partners for support. 

We have seen ROI with the product's use. 

I rate the product an eight out of ten. I think it's very beneficial, especially for our investment in our engineering team, like working on finance. It is beneficial for data privacy and security for our clients.

We use Cyberoam UTM as a firewall.

Cyberoam UTM's most valuable feature is that it can be configured any way you like.

The configuration requires an expert to be set up, so it could be made simpler.

I've been using Cyberoam UTM for over a year. 

Cyberoam UTM is very stable.

We chose Sophos because it's presented as being scalable in any way if you have the license.

Sophos' technical support is good.

The initial setup is complex and requires the presence of an expert.

We used the supplier's team, who did not live up to our expectations - we even had to assist them in reading the manual.

Separate license keys are required for different solutions that we implement in the server room, which are an additional cost.

Cyberoam UTM is a very good product, but those installing it should make sure they have the right technical person there when implementing it. I would give this solution a score of eight out of ten.

We use the solution solely to configure the web app filter. 

Security comes with multiple default IPs, which allows things to be done immediately, within only two to three minutes. 

The solution has very good performance. 

The solution is user-friendly. 

While the security features are excellent, they could be improved. 

We have been using Sophos Cyberoam UTM for around four to five years.

The solution is already scalable.

Technical support is excellent.

It took around 30 minutes to complete the entire configuration.

The same team is used for the deployment and maintenance. 

The solution is cheap in comparison with Sophos. 

It comes with a yearly licensing fee. 

We have around 20 clients using the solution, but have migrated 10 of them to Sophos.

We recommend the solution to others. 

I rate Sophos Cyberoam UTM as a ten out of ten. 

We are using this solution for protecting our organization from threats. We use the SSL VPN, anti-spyware, anti-spam, web and application filters, and the generated logs of people who try and scan our network. 

The most valuable feature in cyberoam firewall is multi-port Bridge Support, Static MAC Configuration in Bridge Mode & Netflow support for Bandwidth Monitoring & Firewall Traffic Analysis. this are the feature's which is most valuable i found in sophos cyberoam 10.6.2 firewall

The implementation policy needs improvment.

I have been using this solution within the last 12 months.

The solution is stable and reliable.

The scalability is good. We have approximately 200 employees using the solution in my organization and we have plans to increase usage.

The technical support is good.

The setup is complex initially but after initializing it is easy to configure, such as the ports and LAN IPs.

There is a license required for this solution and we are on a three-year contract. I am satisfied with the price.

I have evaluated FortiGate and this solution is more protective.

I would recommend this solution to others.

I rate Sophos Cyberoam UTM an eight out of ten.