Sophos Cyberoam UTM Reviews

It is the gateway to the internet connection in our company.

It has been working fine. You just turn it on, and it works.

It should have a better VPN client. We decided to find something different than Cyberoam because of the VPN client software. 

It would be nice to have a user interface not only in English but also in different languages.

I have been using Sophos Cyberoam UTM for ten years.

It is stable. There have been no problems with it.

I don't have any experience with technical support because we did not use technical support.

It was quite easy to configure this device. There was a very nice Cyberoam knowledge base on the internet, so it was quite easy to configure the whole device.

We ordered the device, and our partner commissioned it. We manage it ourselves. There are two persons responsible for the network setup in our company.

It is not cheap.

We are in the process of changing the firewall in our company. We have been using Sophos Cyberoam UTM for ten years, and now the device is quite old. It has been working fine, and we are looking for new equipment only because of the age of this device. We have requirements for features like filtering, VPN connections, and we are trying to find the best solution for our requirements at a reasonable price.

I would rate Sophos Cyberoam UTM a five out of ten.

It has made internet usage more productive for internal users.

Web application filtering eases internet access control.

The Traffic Discovery feature should allow administrators to disconnect unnecessary live connections.

No.

Yes.

Great.

No.

Straightforward.

Licensing is a bit costly, mostly for features requiring subscription.

No.

Good networking knowledge is essential for a smooth implementation.

Firewall, Web Filter, Application Filter, VPN SSL, VPN Ipsec. in one applicance. For a small-medium enterprise this solution is easy to manage and operate. All features are ways to control the security of you network.

Maybe network traffic analysis for malware and malicious behavior.

No.

No.

8

Yes, the older solution was very limited.

None that I remember.

None.

Yes, Fortinet.

Enjoy!

• NG Firewall
• Application Filter
• Web Filter 
• IPS

All these features are valuable to us because we can block malicious and unproductive application and sites to improve productivity and security in our network, audit users and machines and protect us against exploitation.

It's improved productivity as well as user and network security.. It's helped with internet access management and provides security against external attacks.

We have had issues with malicious sites and external scans.

We didn't have any issues with deployment.

We haven't had issues with stability.

We haven't had issues with scalability.

You should hire a Cyberoam specialist to manage it.

• Firewall rules
• Full control on access management
• It's simple

The scalability needs work.

I've used it for four years.

No issues encountered.

No issues encountered.

It needs improvement.

Customer Service:

8/10.

Technical Support:

8/10.

We used Cisco, but it was complicated and expensive so we switched.

We used a vendor to do the implementation, and they were 8/10.

Cisco

• Reliability
• Good user interface
• Versatility

Perhaps the SSL VPN.

We use different workarounds and find different solutions for it, depending on the client's needs. We shouldn't have to, we should just be able to use the product as it comes with Cyberoam, rather than having to revert to other products.

It's a stable product.

Tech support is knowledgeable.

You need special training to set it up.

It is more expensive than cheap routers, but it offers a lot of functionality, and that warrants the price.

I would warmly recommend it.

However, the reason I don't give it a 10 out of 10 is because we sometimes find the customer service or the support lacking.

Cyberoam is our low-end product that we use for smaller customers or ones where application security is not a priority. Cyberoam has good AD integration for user configuration and web controls which we like a lot and it’s easy to manage and maintain.  We mostly use the virtual models in VMware.

The virtual cyberoam has allowed us to segment our cloud customers via a virtual firewall instance per customer as a second level of security behind our primary systems firewalls.  This allows the customer granular controls at their level and then allows us overriding controls at a parental level.  Makes for great security.

You can now load the Sophos software onto a Cyberoam box to use the new feature set, although it would be nice if it came with it.

Sophos bought Cyberoam a short while ago and they have amalgamated the Sophos technologies with the existing Sophos ones and some from astaro which they previously bought..  So there is now a Sophos firmware which you can install onto the Cyberoam instead of the Cyberoam one. Because it’s Linux based it’s very portable.

Great product for the price.

Cyberoam was bought by Sophos and the new Sophos firewalls take the next step adding more functionality and capability in the box. Cyberoam was bought by Sophos and the new Sophos firewalls take the next step adding more functionality and capability in the box.  

Cyberoam UTM appliances work for small, medium and enterprise networks of your organization. It’s a complete hardware firewall with a bandwidth management utility. The internet web filtering facility is available with a group base and a user base in UTM. You can also monitor user activity over the internet and all URL logging with UTM. You can restrict the user, by prohibiting them from unwanted URL categories like jobs, sports, matrimonial, etc. The bandwidth usage graph can be sorted by user, group, entire organization, daily, weekly, and monthly, allowing you to make decisions about increasing bandwidth for organizations. Fail over facility is also available and therefore if any one ISP is disconnected, it is automatically switched over to an ISP2. Backup and restore facilities are available allowing you to take an entire configuration backup and then restore everything if there are problems.

This UTM comes with the user base license so you may have to purchase a different model according to your user numbers. Its costs are high. They provide first year support for free then after that they charge for support. An upgrade charge will be also applicable.

UTM has all the necessary features to manage internet connectivity and security. It provides protection against spam and threat attacks. Their development team is very busy developing new features so that more technical facilities will be available in the new version.