Sophos Cyberoam UTM Reviews

I use the solution as a firewall to protect my network and the two main computers for our website.

The main features I have found best are the load balancer and ease of use.

In my experience the solution can be easier to configure with more documentation, we need more training.

I have been using the solution for a short time.

The solution is stable.

The solution is scalable. We had approximately 500 users using the solution.

I was using Kerio Control before this solution and I liked some of the features but we only used it for a short time.

The solution was easy to install, it was straightforward. It took approximately three hours to configure it. We have one security and network administrators for the maintenance of the solution.

We have used consultants in the past for the implementation.

There is a license for this solution and it is priced competitively. We paid approximately $2,000 for the license.

We stopped using the solution because we needed more training and the documentation needed improvements.

I would recommend this solution to others.

I rate Sophos Cyberoam UTM a seven out of ten.

The solution is used similarly to a traditional firewall.

The solution is easy to use.

I have been using this solution for four years.

The solution in my experience could be more stable.

I have found the solution to be scalable.

The technical support response time could be faster.

The installation of the solution is straightforward. For the maintenance, you only need one person to do it.

I did the implementation of the solution which took approximately one day.

I would recommend this solution to others.

I rate Sophos Cyberoam UTM an eight out of ten.

I am using it as a firewall for getting the internet for our users. I am using CR100i, which is an old model. I am going to replace this one.

Its portal is user-friendly. I am able to manage the user data and access control through this device.

It should have better VPN protection. Some of the VPN applications are not blocked by this firewall. Some VPNs are able to get through this firewall, which is why I am planning to replace this firewall with a good one in the near future.

I have been using this solution for the last five years.

It is stable.

It is easy to scale. There are no problems or issues with it. 

We have two administrators and 200 users. Out of these, 70 users are contract users.

We didn't face any issues with it so far.

I have used Cisco ASA, which is a different product. This is a UTM device, whereas Cisco ASA is purely a firewall. Some of the features that are available in this solution, such as user activities, user values management, and user time active, are not there in Cisco ASA. 

Its initial setup is simple.

The first installation was done by the integrator. In terms of maintenance, at one time, there was a problem with the hardware of the device, and a memory part wasn't configured. They had replaced this memory. That was the only issue we had.

It is a cheap firewall. We are not paying for any license.

I would recommend this solution. It is a good solution for an entry-level firewall. It is not suitable for large data center networks.

I would rate Sophos Cyberoam UTM a nine out of ten.

We primarily use the solution for its firewall capabilities. We use it to make a firewall for the network and the two main computers as well as our web pages. 

The solution works really well overall.

It's quite easy to configure everything, which is a great selling point for us. You can easily adjust the users and load balances, for example. We can make our own rules and input as many as we like. 

The firewall is very good. It provides a nice amount of security.

The solution has good load balancers.

We've found the solution to be very stable.

So far, we've found the scalability to be acceptable.

The installation process is pretty easy.

A user needs to do some training on the solution in order to take full advantage of the product.

There needs to be more documentation that users can access to help them understand the solution or troubleshoot as necessary. Right now, this is lacking quite a bit.

Beyond that, there aren't really any missing features that I can recall. I can't speak to what I would like to see in a future release.

The stability of the solution is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and offers us a good performance. 

The product is quite scalable. If a company needs to scale it up, it can do so. It's not a problem.

We have at least 500 users on the product currently.

I don't have any experience with technical support. I have never used them and therefore can't speak to how responsive or knowledgeable they might be.

We used to use Kerio Control. I actually liked using it, however, we only had it for about eight or nine months before moving off of it. That said, I didn't have the skills to manage the solution properly.

We have found the initial installation process to be straightforward and easy. It's not overly complex or difficult. A company should be able to manage it rather easily.

If you connect it then you can adjust the web page and the IP and you can make a batch configuration. Then you can simply connect to the tower. It's not hard.

The deployment maybe took three or so hours. It wasn't a long amount of time. That includes handling all of the configurations as well.

We have five members that make up a technical team that can handle deployment and maintenance. Two are administrators. One is a security admin and the other is a network admin. Those are the two that mostly manage everything and have the rights to do so.

At the time, we used a consultant to assist us in the process. They were quite knowledgeable and helped a lot.

We pay for licensing the solution. It's my understanding that it is not overly expensive. It may be somewhere around $2,000 for a license. 

I'm not sure of which version of the solution we're using.

I'd recommend the solution.

I would rate it at least a seven out of ten. It's a pretty good solution and we're mostly happy with it.

We use this solution to serve as a captive portal for staff to authenticate before they gain access to the network.

The most valuable features are the firewall section, the VPN, and how you control live users. 

The interface is good.

So far, I have not encountered any problems.

I am not happy with my last pricing experience. The pricing could be better.

I would like to see real-time alerts on traffic insights.

I have been using Sophos Cyberoam UTM for three years.

It's a stable product. We have not experienced any crashes or bugs.

I haven't tried to scale it yet.

I have contacted technical support once and the experience was seamless. They walked me through the right rules to create. Everything went well.

The initial setup was a bit complex. Over time, I grew and I could navigate around everywhere. It's pretty easy to find what you are looking for.

The implementation only takes a couple of hours to complete.

We used an agent to help us with the implementation.

We do all of the maintenance in-house. 

For any solution that has to pass through Sophos, we do the firewall configuration ourselves.

I am not happy with the pricing, it could be better.

We did not evaluate other solutions because we knew that we wanted to use this one.

This is a product that I could recommend to others if they had a direct contact with Sophos.

I would rate this solution a nine out of ten.

We are using this product to protect our networks, by blocking some websites and applications such as YouTube or WhatsApp.

The most valuable feature is the protection that it provides.

It's coming to the end of its life. I would like to change to another solution.

Technical support could be faster.

I have been using Cyberoam for five years.

It's stable and we have not had any issues.

We have thousands of users in our organization.

Technical support is fine, but they could be faster.

Previously, I was using the Cisco ASA.

The initial setup was straightforward. It was not complex.

It took 10 to 20 minutes to install it.

We don't require a lot of people to maintain and deploy this solution.

I did not use an integrator or reseller. I worked with someone else.

It's not an expensive product.

This is a product that I can recommend to others.

I would rate this solution an eight out of ten.

We primarily use Cyberoam for securing our network. We also use it for VPN.

It is not possible for anyone to enter our network until after they are able to log in, which is the most fascinating aspect for me.

The user interface is well laid out and understandable.

Sometimes, users are timed out intermittently.

We have had trouble logging into the firmware.

We have been using Sophos Cyberoam UTM for almost 10 years.

This is a stable product.

Cyberoam UTM is a scalable solution. Everyone on our network uses it, so it protects the whole organization. There are perhaps 300 or 400 people.

The customer support is wonderful. We only had to contact Sophos once. They helped us and it was awesome.

The first time you configure the device, you may find it complex. However, in time, you will see that it is simple. It's well laid out and fine to use. The deployment will take approximately a week.

We implemented in-house and when we experienced problems, we contacted the reseller to assist.

We paid for a two-year FullGuard license that includes support.

Cyberoam will be reaching end-of-life in two years, so we will be moving to something else. We think that if we upgrade to Sophos XG, some of the problems that we are having could go away.

Our experience with this product so far has been wonderful. Everything about it is fine and I would recommend it to everyone. That said, there is always improvement that one can make at all times.

I would rate this solution an eight out of ten.

It is the gateway to the internet connection in our company.

It has been working fine. You just turn it on, and it works.

It should have a better VPN client. We decided to find something different than Cyberoam because of the VPN client software. 

It would be nice to have a user interface not only in English but also in different languages.

I have been using Sophos Cyberoam UTM for ten years.

It is stable. There have been no problems with it.

I don't have any experience with technical support because we did not use technical support.

It was quite easy to configure this device. There was a very nice Cyberoam knowledge base on the internet, so it was quite easy to configure the whole device.

We ordered the device, and our partner commissioned it. We manage it ourselves. There are two persons responsible for the network setup in our company.

It is not cheap.

We are in the process of changing the firewall in our company. We have been using Sophos Cyberoam UTM for ten years, and now the device is quite old. It has been working fine, and we are looking for new equipment only because of the age of this device. We have requirements for features like filtering, VPN connections, and we are trying to find the best solution for our requirements at a reasonable price.

I would rate Sophos Cyberoam UTM a five out of ten.