Sophos Cyberoam UTM Reviews

The solution is used similarly to a traditional firewall.

The solution is easy to use.

I have been using this solution for four years.

The solution in my experience could be more stable.

I have found the solution to be scalable.

The technical support response time could be faster.

The installation of the solution is straightforward. For the maintenance, you only need one person to do it.

I did the implementation of the solution which took approximately one day.

I would recommend this solution to others.

I rate Sophos Cyberoam UTM an eight out of ten.

It is a good product, but it is being phased out and replaced with Sophos XG line. Now is the time to view other options available.

It did the job well at several locations at an affordable cost. It was easy to maintain by the staff with better support before being acquired by Sophos.

• Threat prevention
• Support of the product by their support team was good; we had no threat issues when using the product in multiple locations.

Sales and support. The sales team is constantly being changed and after acquisition by Sophos, it was treated as a stepchild until they announced the end-of-life cycle with a path to Sophos XG product. We are now looking for options on replacing it and adding e-mail protection. 

We use the solution solely to configure the web app filter. 

Security comes with multiple default IPs, which allows things to be done immediately, within only two to three minutes. 

The solution has very good performance. 

The solution is user-friendly. 

While the security features are excellent, they could be improved. 

We have been using Sophos Cyberoam UTM for around four to five years.

The solution is already scalable.

Technical support is excellent.

It took around 30 minutes to complete the entire configuration.

The same team is used for the deployment and maintenance. 

The solution is cheap in comparison with Sophos. 

It comes with a yearly licensing fee. 

We have around 20 clients using the solution, but have migrated 10 of them to Sophos.

We recommend the solution to others. 

I rate Sophos Cyberoam UTM as a ten out of ten. 

We use the solution strictly in connection with the files of internal users, such as in a case that they are using the internet and we wish to control their bandwidth or time limit. 

We consider the user level and control features of Sophos Cyberoam UTM to be the best. The user part is one its greatest features. The solution even has its own reporting tool, which is one of the best we have tested. Furthermore, the dashboard is user-friendly. 

The VPN is an area that can be improved. Often, it will fail to connect or become disconnected. Also, the solution is not in the same lane as sending organizations, which have more security features. The enhanced security model is also lacking time-wise. 

Now that the company has shifted from Cyberoam to Sophos, I would not recommend implementing the security-related features of the solution. I have heard from customers that it falls short of the mark. 

In the next release, I would like to see integration with the security features. I wish to see in the actual device the integration of the security feature with another product.

We have been using Sophos Cyberoam UTM for four or five years. 

I have not experienced any downtime with the solution.

We did not expand the solution, limiting its use to five-to-ten percent increments in the number of users, no more. 

We have no plans to increase the usage. 

The solution's technical support offers the best services available. When one of our customer's devices went down, all he needed to do was call tech support and they mailed him the device without requiring any verification or validation whatsoever. 

The initial setup was very simple to apply and integrate.

The licensing is on an annual basis. It is very reasonably priced.

While we did evaluate other solutions prior to going with the product, when it comes to user level controls, I consider Sophos Cyberoam UTM to be the most suitable product.

Our organization has multiple branches and, overall, approximately 200 users are utilizing Sophos Cyberoam UTM devices.

I would rate Sophos Cyberoam UTM as a six out of ten. 

Usability: The admin interface is great and easy to use, no need to search documentation; stability and performance are what my company demands.

Web AV, Content Filter, reliable site to site VPN.

Reporting.

Close to a year, and the Sophos UTM 9 for almost two years.

Nope.

So far, no.

I never used it, but I hear it is quite good.

We use to have a few old Microsoft TMGs; it was time to replace.

If you know what you are doing it is really straightforward and quite simple to deploy, setup and then go have a drink.

The hardware has no user limit (the hardware is the limit) while the virtual edition has user limits (I do not like limits). It is a bit expensive, but totally worth the money.

Yes, Palo Alto (awesome product, but a firewall cannot be more expensive than a kidney). SonicWall, a little cheaper, but I’ve found it to be a lot more counter-intuitive to use, did not like that at all.

Go for-it! If you don't have solid knowledge of firewalls, hire someone who does.

We are using this product to protect our networks, by blocking some websites and applications such as YouTube or WhatsApp.

The most valuable feature is the protection that it provides.

It's coming to the end of its life. I would like to change to another solution.

Technical support could be faster.

I have been using Cyberoam for five years.

It's stable and we have not had any issues.

We have thousands of users in our organization.

Technical support is fine, but they could be faster.

Previously, I was using the Cisco ASA.

The initial setup was straightforward. It was not complex.

It took 10 to 20 minutes to install it.

We don't require a lot of people to maintain and deploy this solution.

I did not use an integrator or reseller. I worked with someone else.

It's not an expensive product.

This is a product that I can recommend to others.

I would rate this solution an eight out of ten.

Most valuable feature I am using I would say is the bandwidth management for users. I have users who misuse the net and I have given them caps so it is properly utilized. Another feature I use is the VPN. I have an entity that requires 24x7x365 connectivity and the Cyberoam is very simple when it comes to monitoring that or refreshing that connection.

A simple example would be the bandwidth usage. We do not have misuse of bandwidth and the firewall and anti-spam filter work great for me. I see a lot of dos attacks that are stopped which is also a plus point. So organizations productivity is higher thanks to the Cyberoam as users are restricted from unnecessary websites and bandwidth is capped and company functions do not suffer.

Not many things would need to be added but I strongly feel it could be made more robust. For example, the cooling system in the device could do with a good revamp. There are times when the device gets too hot and begins to misbehave. Other things that could be improved are the password complexity policy and the password history policy. One thing that could be done as well is to create role based users like we have in the active directory. There are times when we have users who are not admins but need to monitor the device and access levels do not exist for such users.

We don't contact Sophos directly. It is usually through a local partner/vendor.

I would recommend for others to go and view the demo. Make sure this device will suit you needs especially in terms of expansion. Also look into support as not many times support is available. It is a simple to understand product but does require some skill to manage and maintain the device for optimal usage.

We are using this solution to act as basic firewall protection.

It's a VPN, and the single box solution serves all your needs like an application firewall. In addition, you can set the proxy server.

I think that it would be helpful to have advanced application layer security. It's time for Cyberoam to upgrade themselves and add new relevant add ons to their product.

Compared to other firewalls, it is similar to the same generation of products. It isn't great yet, but it will be.

The scalability is not that great. I think that the Sophos XG product is more scalable than the Sophos Cyberoam.

When selecting a vendor, we always consider the capability to deliver on their technical background.

I have no comment about the solution.