Our clients use it for VPN, firewall, antivirus, and content filtering purposes. We have its latest version.
Diretor Comercial at a retailer with 1-10 employees
Very stable, good support, easy to configure, and useful for content filtering and defining application rules
Pros and Cons
- "Content filtering and application rules are the most valuable features. It is also easy to configure."
- "Its pricing can be better. It is very expensive."
What is our primary use case?
What is most valuable?
Content filtering and application rules are the most valuable features. It is also easy to configure.
What needs improvement?
Its pricing can be better. It is very expensive.
For how long have I used the solution?
I have been using this solution for around ten years.
Buyer's Guide
SonicWall TZ
May 2025

Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. I didn't have any issues with scalability. Our clients are small organizations with 20 to 40 users.
How are customer service and support?
Their technical support is very good. I also like its documentation, which is easy to access.
Which solution did I use previously and why did I switch?
Our clients have been using different solutions, such as pfSense, and they migrate to SonicWall TZ because it has more security.
How was the initial setup?
Its initial setup is simple. The duration depends on the number of users and configuration, but it usually takes around 12 hours. We have three or four people for its deployment.
What's my experience with pricing, setup cost, and licensing?
Its price is very high, which makes it difficult to convince the clients to buy this solution.
What other advice do I have?
I would recommend this solution for implementing security. I am satisfied with this solution. It meets our expectations.
I would rate SonicWall TZ a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

Information Technology Network Support Specialist at a hospitality company with 51-200 employees
Provides a very good VPN connection, stable with good support
Pros and Cons
- "Good VPN connection."
- "GUI interface could be improved."
What is our primary use case?
We use SonicWall for the connectivity it provides. We are customers of SonicWall and I work in network support.
What is most valuable?
The VPN connection is the most valuable feature for us. For me, it's all good - implementation and data tools are also good.
What needs improvement?
The GUI interface could be improved. It would make a difference if they could update that.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
I've had some problems with the VPN connection but I think stability is good.
What do I think about the scalability of the solution?
Most of our clients are small companies but the scalability is good.
How are customer service and technical support?
I've had good experience with technical support.
How was the initial setup?
The initial setup was easy for me.
Which other solutions did I evaluate?
I also use Fortinet FortiGate and I prefer it to SonicWall. The difference is that SonicWall is a cheaper solution.
What other advice do I have?
I would recommend this product, I haven't had any problems with it.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SonicWall TZ
May 2025

Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
DPO - Especialista em Proteção de Dados at a tech services company with 11-50 employees
Good site categorization and application controls; user interface could be improved
Pros and Cons
- "Good site categorization and application controls."
- "User interface could be improved."
What is our primary use case?
Our company provides consultancy services. We are resellers and integrators, and we implement this solution for our customers. I'm a systems engineer.
How has it helped my organization?
The solution is important for the main security program of our client companies.
What is most valuable?
I like the site categorization and application controls, and I also like the anti-spam feature.
What needs improvement?
The user interface could be improved. Another issue is that part of the company strategy is that once the license expires, the company blocks features and things slow down. It would be nice if they would provide a free version for small companies. Most companies here in Brazil either don't have the money or their culture is cost-oriented so they don't make large investments in security. They prefer products which are less expensive such as open, source-based firewalls. Having access to a free version would mean that we could create an awareness within the company about the importance of these solutions. Because of the dollar rate, the product is quite expensive for us, whereas in the States it's affordable to spend a few thousand dollars on a solution.
For how long have I used the solution?
I've been using this product for six years.
What do I think about the scalability of the solution?
The solution is not very scalable. We often have to change the appliances. That's the downside on these kinds of projects because it then requires the company to make an additional purchase. Our clients usually have up to 400 users each.
How are customer service and technical support?
We don't like the technical support much. There is a long wait time to get a response.
Which solution did I use previously and why did I switch?
We also use Fortinet for our clients and we prefer that solution. Fortinet has a better user interface that's easier to use with no hardware charges. It's a more expensive solution but you get what you pay for. The graphical user interface is not so easy with SonicWall. Sophos also has a better user interface.
How was the initial setup?
The initial setup is complex and takes a few hours. It really requires specialized technicians. If the user interface was easier it would be a little less complex to deploy. It means they need to contact companies like ours, but maybe they need to improve their in-house support.
What other advice do I have?
We think SonicWall is a good product. Sometimes the technicians don't have the expertise to deploy and there can be issues with appliances that are not sized correctly and the appliances get overloaded and it slows down the network. It's not because of the solution, it's the lack of experience.
I would rate this solution a six out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Owner at IT CARE
Good management console and we are happy with the throughput
Pros and Cons
- "We are very much happy with the support."
- "We have been facing issues with reporting."
What is our primary use case?
We are a solution provider and the SonicWall TZ firewall is one of the products that we implement for our clients. We also use it for our company.
What is most valuable?
We are familiar with the console and it is good to work with.
We are very happy with the throughput.
What needs improvement?
We have been facing issues with reporting. We use to have a free tool for reporting, but now there is a licensing fee.
For how long have I used the solution?
I have been using SonicWall TZ for the past eight years.
What do I think about the stability of the solution?
I would say that SonicWall TZ is stable, as we have not had many issues with it.
What do I think about the scalability of the solution?
We have not needed to scale.
We regularly have between 60 and 70 users in our company. Our customers for this product are small and medium-sized businesses.
How are customer service and technical support?
We are very much happy with the support.
We do not often need technical support, but it is available from the local distributor or through the SonicWall portal.
Which other solutions did I evaluate?
In the future, we will be looking for a cloud-based replacement for this device.
What other advice do I have?
This is a product that we recommend, and also suggest that people upgrade their old devices to this model.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Network & System Engineer at Construction Products Holding Company
Offers good security and monitoring features
Pros and Cons
- "I find the security we are able to do with the policies to be valuable. The monitoring is valuable as well."
- "Full monitoring obviously needs to be improved. We need full monitoring covered under the security licensing."
What is most valuable?
I find the security we are able to do with the policies to be valuable. The monitoring is valuable as well.
What needs improvement?
Full monitoring obviously needs to be improved. We need full monitoring covered under the security licensing. The license should include reporting and monitoring. It shouldn't be an add-on, it should just go along with it. They should also make the monitoring easy to manage. Sometimes we need reports. We need some live monitoring decisions on how it's going down. We should take the live report from the SonicWall itself. I want to display the report under our monitor so I can monitor firewalls outside our area.
For how long have I used the solution?
I've been using the solution for six years.
What do I think about the stability of the solution?
It's very stable and working fine.
What do I think about the scalability of the solution?
The solution is very scalable. We don't plan to increase the usage right now. We have sufficient coverage. We don't plan future deployment.
How are customer service and technical support?
I've had a good experience with technical support.
Which solution did I use previously and why did I switch?
We haven't been using a different solution previously. We were using some antivirus software and some firewall software. We decided to implement SonicWall because it has good support and a good reputation in our area.
How was the initial setup?
Initially, the setup is not so straightforward but we managed to make it work. Deployment was not so fast. It has initially taken two days, then after that, an hour or so. You only need one person for deployment.
What about the implementation team?
Initially, we could only implement with the support from the reseller but then afterwards we handled it by ourselves.
What was our ROI?
I've seen great ROI since implementing it.
Which other solutions did I evaluate?
We considered many products, and afterwards, we found SonicWall to be the best solution.
What other advice do I have?
We're using a variety of different models. The solution is very simple and works great and is working fine in the regions that are here.
I would rate the solution a nine out of 10. If it had better reporting functionality, I would give it a 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at Exceed NetSec LLC
The product's modular nature is a huge plus, but work is needed on the ransomware application
Pros and Cons
- "Once it's configured properly, the solution is unbreakable."
- "They should consider working a bit more on their ransomware application."
What is our primary use case?
The primary use is for protecting the internet for client-to-search sites. We also use site-to-site VPN, and it segregates the traffic.
How has it helped my organization?
We are an integrator and a solution provider. We implement this and other solutions for our customers.
What is most valuable?
The most valuable features are the UTM, site-to-site VPN, and client-to-site VPN. The site-to-site VPN allows us to connect between the branches. We also use the global VPN client and the local VPN client.
I find most of the features are useful.
What needs improvement?
In some places, we face problems, especially in the client VPN portion. There are certain places where we are not able to contact. We don't have the lease line, static IP addresses, or dynamic IP addresses. This is an area of concern.
Another thing which I don't like about SonicWall is that it tries to bypass the resellers. That is not good. SonicWall suddenly calls the client, goes to them directly. That is not a good thing.
They should consider working a bit more on their ransomware application.
For how long have I used the solution?
I've been using the solution for more than five years.
What do I think about the stability of the solution?
The solution, once it's configured properly, is unbreakable. The only thing is that on the dynamic DNS we are facing some problems. Fortinet is doing much better, compared to SonicWall because they have their own data center and the dynamic DNS is working better. It provides a much better and more stable VPN. This is dependent upon third-party servers. If their server is down then we're finished. We depend upon them, and we have to wait for some time. This is a big problem.
What do I think about the scalability of the solution?
Scalability-wise, with most of the mid-range solutions, there is no scalability. If you want to upgrade, you have to upgrade it. One good thing about SonicWall is the modular nature of the product. That means you can buy whatever part of the solution you want. That is one beauty of it. If you don't want IPS, you don't have to buy the IPS. That option, that's much better than anybody else.
How are customer service and technical support?
I would rate technical support a seven out of ten.
Which solution did I use previously and why did I switch?
We did use a previous solution, but the client wanted to switch.
How was the initial setup?
The initial setup was complex. It is not so straight forward. It's not tough like others, but still, they can improve on it.
Deployment takes, depending upon the concentration, anywhere from half a day to two days, depending upon the password you need to deal with for all the configuration. If everything is not the same, like you have UTM features and all those things, it may go up to one day, depending upon the configuration. If the training is also added into it, two, three days including training and assistance.
What about the implementation team?
We are a reseller. I've been doing this for three years. I set up most of the firewalls, and we work with the company and also we have direct end users. We work as a consultant for other IT companies.
For deployment, in terms of staff, the maximum you need, depending on the project, would be two to three people. Sometimes it will be enough even to use one or two people. A lot of that depends on requirements.
What's my experience with pricing, setup cost, and licensing?
License renewals come in around $35,000 to $45,000. That's the retail price.
Which other solutions did I evaluate?
When it comes to marketing this type of solution to customers, we try to focus more on the Fortinet side. However, if they are already invested in a solution like SonicWall then we continue with the same thing.
What other advice do I have?
If the client is using SonicWall, we use SonicWall as well, for reliability. If they're using Fortinet, we try to use the same thing and try to minimize the cost, that's how we work.
In terms of advice, I would say that you have to look at the entire solution. There are certain things which SonicWall cannot do. SonicWall doesn't support ADSL because of security reasons but sometimes you need it, you want a little bit, you need to have that option to be working. Unfortunately, that option is not there, but sometimes you need it. Therefore, you have to evaluate the requirement.
Also, sometimes the quality is not so good. We have trouble sometimes with SonicWall. Unfortunately, sometimes the normal way of getting into the remote connectivity doesn't work because it's on a data correction. Or we only need to get into another specific connection. SonicWall doesn't support this connection. If we can't access the VPN we can't establish a check with the VPN. There was an incident like that and we had to take another break and then finish the product. You have to evaluate all this and then implement it. It's not possible to just not do something because SonicWall cannot. If it's for security you have to do it, there is no other option.
I would rate this solution between a six and seven out of ten. More work can be done on the servers, and the VPN areas also. It's a little bit confusing on the route side. I think the routes need to be cleaner, better.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
IT Engineer at Asia General Contracting
Offers good protection and support for my network
Pros and Cons
- "They give good protection to my network and support it."
- "I currently have two of the issues from SonicWall. One issue is that the IP is not the public IP. Sometimes it moves to an alternate source and I have to refresh the new IP then we can go on."
What is most valuable?
Most of the features are valuable. They give good protection to my network and support it. It has a good facility with side to side VPN and everything. I use it in all my offices.
What needs improvement?
I currently have two issues from SonicWall. One issue is that the IP is not the public IP. Sometimes it moves to an alternate source and I have to refresh the new IP then we can proceed.
For how long have I used the solution?
I've been using the solution for the past three years.
What do I think about the stability of the solution?
The solution is stable. I like it. The TZ600 is good. I've had no issues or problems. We have about 100 users at the moment.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and technical support?
Technical support is not good. If we send complaints to the SonicWall support they don't provide good support for us. You can't call them by phone.
How was the initial setup?
It's easy to install. I don't remember exactly how long the deployment took.
What other advice do I have?
My advice would be if you're buying this product, you will have to look up the security design. There are not a lot of firewalls up on the market, but I've found SonicWall to be reliant.
I would rate this solution 9 out of 10. It's good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager at a insurance company with 201-500 employees
Powerful unified threat management for enterprise networks
Pros and Cons
- "The features that we have found most valuable in SonicWall TZ are the intrusion and brute force attack prevention."
- "The log analyzer in SonicWall TZ is something that they need to improve upon."
What is our primary use case?
SonicWall TZ is a UTM. We use it for unified threat management. It helps us a lot, although the software needs to be installed on a better machine to do the analysis.
How has it helped my organization?
The log analyzer in SonicWall TZ is something that they need to improve upon. With other firewalls, they have built-in storage. We also need to retain the logs for analysis.
With SonicWall TZ, these features are less when we compare it to other solutions.
What is most valuable?
The features that we have found most valuable in SonicWall TZ are the intrusion and brute force attack prevention.
What needs improvement?
This product has room for improvement in the cloud version. Also, the support could be better. Otherwise, SonicWall TZ is good for us.
The additional feature I would like to see included in the next release of SonicWall is a better analyzer. That would be more helpful. Then people will stay with SonicWall.
For how long have I used the solution?
We have been using this firewall solution for almost 10 years now.
What do I think about the stability of the solution?
We like the product. SonicWall TZ is stable and serving the purpose required.
What do I think about the scalability of the solution?
The scalability of SonicWall TZ is good. It's easy-to-use and straightforward. One or two admins should be sufficient for user management.
How are customer service and technical support?
The SonicWall TZ support is okay overall but could be improved in many ways.
Which solution did I use previously and why did I switch?
We were using Cisco previously.
How was the initial setup?
The initial setup was straightforward. Deployment here is quite simple. We were using Cisco products previously.
What other advice do I have?
SonicWall TZ firewalls are very easy to use. It's a next-generation firewall. Compare products in terms of the features. With SonicWall TZ, we get more value for the money.
On a scale from 1 to 10, I would rate this solution an eight. The analysis meter and other important features are still missing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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