We are primarily using SonicWall TZ for a VPN.
E-commerce Co-ordinator at First Group International
Low maintenance, beneficial network MAC binding, and effective firewall
Pros and Cons
- "SonicWall TZ is very user-friendly and has network MAC binding. Additionally, the firewall works well."
- "Sometimes there is a glitch between the network connection. Last time, something happened on our IP phone, the SonicWall team did some updates to fix the issue. However, glitches happen very rarely. I did not experience any other types of problems."
What is our primary use case?
What is most valuable?
SonicWall TZ is very user-friendly and has network MAC binding. Additionally, the firewall works well.
For how long have I used the solution?
I have been using SonicWall TZ for approximately three years.
What do I think about the stability of the solution?
Sometimes there is a glitch between the network connection. Last time, something happened on our IP phone, the SonicWall team did some updates to fix the issue. However, glitches happen very rarely. I did not experience any other types of problems.
95% of the time the solution is operating well, the performance is good overall.
Buyer's Guide
SonicWall TZ
May 2025

Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the scalability of the solution?
There are approximately 40 users using this solution and it is scalable.
Which solution did I use previously and why did I switch?
I have used other solutions in the past, but I have found SonicWall TZ the most user-friendly.
How was the initial setup?
The initial setup was not complex.
What about the implementation team?
We used some help from the vendor for the implementation. When new implementations or devices are added we sometimes use the vendor for assistance.
The solution is low maintenance. There is some updating that needs to be done by the two-person IT team.
What's my experience with pricing, setup cost, and licensing?
There are a few features that are licensed and there should be more that are licensed. The price of the solution is midrange compared to others, I have not had anyone complain.
What other advice do I have?
I rate SonicWall TZ a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Director at BRASP
Excellent protection, secure VPN connection, that is simple to install, and reliable
Pros and Cons
- "The most valuable feature is content filtering and app control."
- "The reporting analytics could be improved, it is very unstable."
What is our primary use case?
I am a SonicWall certified professional, and my company has SonicWall MSP, as well as projects, security, and limited protection.
I am a reseller, as well as a Silver partner.
SonicWall TZ is primarily used by the NSA to secure internet network and products.
What is most valuable?
The most valuable feature is content filtering and app control.
I like to security with integrated thread prevention and SD-WAN.
What needs improvement?
SonicWall has many problems with the reporting analytics.
The reporting analytics could be improved, it is very unstable.
For how long have I used the solution?
I have been using SonicWall TZ for approximately nine years.
What do I think about the stability of the solution?
SonicWall TZ is a stable solution.
What do I think about the scalability of the solution?
It is a scalable product.
There are approximately 1,000 users among all of my customers.
I am an MSP SonicWall provider and about 50 SonicWall solutions spread across many customers, each with 10-100 users.
We intend to increase our usage because, in Brazil, we have a lot of problems with viruses, crypto viruses, and trojans. We can offer them security.
How was the initial setup?
The initial setup was straightforward and simple.
It took approximately two hours to deploy the initial setup.
It can be deployed very quickly both on the cloud and on-premises.
I have a team of ten technical professionals to maintain and deploy this solution.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are on a anual or monthly basis.
There are no additional costs. It is only about support and license fees.
What other advice do I have?
SonicWall is a good product that I enjoy using, and the security is superior to that of other security companies. It provides excellent protection.
I would rate SonicWall TZ a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SonicWall TZ
May 2025

Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Head of IT at a engineering company with 501-1,000 employees
Protects the business from being compromised
Pros and Cons
- "It does exactly what it says on the tin. It is good for protecting the business from being compromised. Its port protection is very good."
- "It could probably be more user-friendly, and it could be more scalable with releases and subscriptions."
What is our primary use case?
We use it for protection. We're about two versions behind the latest version.
What is most valuable?
It does exactly what it says on the tin. It is good for protecting the business from being compromised. Its port protection is very good.
What needs improvement?
It could probably be more user-friendly, and it could be more scalable with releases and subscriptions.
For how long have I used the solution?
I have been using this solution for a few years.
What do I think about the scalability of the solution?
Its scalability is not bad. It could be more scalable with releases and subscriptions.
We have about 200 users.
How are customer service and support?
I never needed their support.
Which solution did I use previously and why did I switch?
I can't remember the old solution we had, but it was no good. So, we went to SonicWall.
How was the initial setup?
It was a long time ago. From what I recall, it was pretty straightforward.
For deployment and maintenance, we have a technical team of around five internal people.
What's my experience with pricing, setup cost, and licensing?
We have to pay yearly. Its licensing can be improved, and they should provide more features, such as AV, email filtering, and so on with the basic subscription.
What other advice do I have?
There are a lot of products out there, and I don't have that much experience with any other product. If I have to buy a new product, I would probably review and do a comparison with SonicWall.
Overall, I don't have any issues with the product. I like this product. It is very good. I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Project Manager at a non-profit with 1-10 employees
Straightforward installation, good support, but feature need updating
Pros and Cons
- "The installation is straightforward and took approximately 30 minutes."
- "We have experienced some issues with SonicWall TZ and they are lacking some advanced features other vendors have."
What is our primary use case?
We use SonicWall TZ for site-to-site VPN and as an NSa firewall. We have a mixture of SonicWall TZ devices that we use which are the TZ300, TZ350, and TZ400.
What needs improvement?
We have experienced some issues with SonicWall TZ and they are lacking some advanced features other vendors have.
For how long have I used the solution?
I have been using SonicWall TZ for approximately nine years.
What do I think about the scalability of the solution?
We have approximately 30 people using the solution in our organization.
How are customer service and support?
The support for SonicWall TZ is good.
How was the initial setup?
The installation is straightforward and took approximately 30 minutes.
What about the implementation team?
We have one technician that does the maintenance for this solution.
Which other solutions did I evaluate?
I have evaluated Fortinet and we may have future plans to switch solutions.
What other advice do I have?
I would recommend this solution to others.
I rate SonicWall TZ a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Executive at Pelemix Lanka
Stable, user-friendly, and helpful for seeing the bandwidth usage
Pros and Cons
- "It is very user-friendly, and there is no problem in using its interface."
- "Its reporting can be improved. Currently, we cannot directly get the user names. It only shows the IP, which makes it a bit confusing because we need to use the IP to find the user. If we could directly get the name of the user, it would be better."
What is our primary use case?
We are using a server for all our details, and we are accessing data from multiple countries. So, we needed a firewall.
We are using the SonicWall TZ400 model.
How has it helped my organization?
It has been helpful in many ways. We can see the bandwidth usage for users and how they have used it. From time to time, we get complaints that the server is a bit slow, and we then go to the reporting part to check the bandwidth usage for each user. It has also blocked a couple of viruses.
What is most valuable?
It is very user-friendly, and there is no problem in using its interface.
What needs improvement?
Its reporting can be improved. Currently, we cannot directly get the user names. It only shows the IP, which makes it a bit confusing because we need to use the IP to find the user. If we could directly get the name of the user, it would be better.
Its licensing should be improved. We would like to get the reporting part along with the license, without having to purchase it separately. It would be good if they combine both of these.
Its scalability can also be improved.
For how long have I used the solution?
We have been using this solution for about two years.
What do I think about the stability of the solution?
It is a stable solution. There is no doubt about it.
What do I think about the scalability of the solution?
Currently, we have 17 users in our country with access to the firewall. We have given them a VPN connection to the firewall to access some of their data.
It is more suitable for small businesses. It would be useful if they can improve its scalability so that even big companies can use it.
How are customer service and technical support?
Whenever I needed any kind of support, the local partner gave me the best possible support. Their support was extremely good.
What's my experience with pricing, setup cost, and licensing?
It is a bit expensive. We have to purchase the license and the reporting part separately, which makes it a bit pricey. This is the main reason why we have thought of moving to another firewall. It would be good if they combine both of these.
What other advice do I have?
We were a small business at the beginning, and we did not think of allowing all of our countries to access the server, but now, we need to give everyone access to the server. We are thinking of moving to a firewall that would be better than this.
I would rate SonicWall TZ a 10 out of 10. It is a good product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at a tech services company with 1,001-5,000 employees
Simple and stable with good capability to block the threats, but needs better marketing and branding
Pros and Cons
- "Its user interface and simplicity are the most favorite parts for our clients. They find it stable and easy to use. Its performance is also good."
- "The marketing of SonicWall has to be increased. Currently, when it comes to firewalls, most people go for Cisco and Palo Alto. SonicWall should improve its marketing and branding policies to increase sales. Other than that, it is good."
What is our primary use case?
We work based on a client's requirements. We don't maintain any segmentation information. We sell all types of solutions from SonicWall, such as their next-generation firewall, cloud solutions, and switching and routing solutions.
Deployment is based on a client's requirements. If a client gives us the requirement for the cloud, then we do the cloud deployment.
What is most valuable?
Its user interface and simplicity are the most favorite parts for our clients. They find it stable and easy to use. Its performance is also good.
Our clients feel comfortable using SonicWall. It has all the facilities to block the threats.
What needs improvement?
The marketing of SonicWall has to be increased. Currently, when it comes to firewalls, most people go for Cisco and Palo Alto. SonicWall should improve its marketing and branding policies to increase sales. Other than that, it is good.
For how long have I used the solution?
We have been selling this solution for about two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. The entry-level companies are taking TZ 300, TZ 400, and TZ 600 from us, and they have 100 to 150 users. The bigger companies ask for the next-generation firewall such as NSA 2650 and NSA 3650.
We have about 50 customers who are using SonicWall. They include government organizations and corporates. We have lots of clients who have already taken SonicWall. They have the license, support, and subscription for two years.
How are customer service and technical support?
They are good enough.
Which solution did I use previously and why did I switch?
We are selling solutions for most of the brands such as Cisco, Sophos, SonicWall, Fortinet, and Palo Alto. For email security, we are selling Barracuda. For those clients who have the financial capability, we recommend Palo Alto.
How was the initial setup?
The deployment duration depends on the transportation. If the installation site is far from our office, it takes time to transport it. In terms of installation, if a client's site is ready to deploy the firewall, then we don't need much time. We can do it instantly.
Sometimes, the licensing part can take some time. If someone wants a renewal, it can take some time to complete the procedure and receive the license via email, but it is bearable and not the problem.
What about the implementation team?
For the setup, we have a good team, and there is no problem. We have five people in our technical team. We also get help from SonicWall's England team.
What's my experience with pricing, setup cost, and licensing?
It has a yearly subscription.
What other advice do I have?
I would recommend this solution to others. In every sector, SonicWall is doing good. Our clients do not have any complaints. They feel comfortable using it. It has all the facilities to block the threats, and it is quite good.
SonicWall is able to provide a solution for the requirements of our clients. Only because of the lack of marketing and branding, SonicWall is not able to reach customer premises, and that's the reason why its sale is not much.
I would rate SonicWall TZ a seven out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer:
President at Vector One IT Solutions
Effective unified threat management, stable, and intuitive setup
Pros and Cons
- "The most valuable features are unified threat management which provides security intelligence and the VPN for both site-to-site and remote access."
- "In an upcoming release, SonicWall could improve by adding cloud management for all devices for free or at a nominal cost. Currently, they have a cloud management platform but is not free. We have the MySonicWall portal for purchasing from them for software updates and renewals."
What is our primary use case?
We primarily use SonicWall TZ as an internet gateway for a lot of our small to medium-sized clients' sites.
What is most valuable?
The most valuable features are unified threat management which provides security intelligence and the VPN for both site-to-site and remote access.
What needs improvement?
We are not receiving the rated throughput that the solution claims. We have noticed our client's internet bandwidth has increased but we are not receiving the throughput that the device is sized for. For example, if I have a device that is rated to handle 400 megabits of throughput, we are not receiving that speed. We are receiving significantly less than that in some cases, this needs to be improved. I do not know if this is still the case with the latest generation of SonicWall's, but we have sixth-generation SonicWall's in use and we are not receiving the rated bandwidth.
We have built a host secondary DNS directly on the firewall. For example, If you have a small business environment where you only have one server or you have a remote office location where you do not have any servers, you could use a VPN back to the main office and rely on the internal DNS server. However, you will have no redundancy for DNS. There are two choices, we can either use a public DNS service, which is a mistake because it will not know where the information is on the local network. The active directory is not going to work properly if the resources you want cannot be found. You end up picking between two poor options. You either have no redundancy for DNS or you have redundant DNS where one of them is not the best quality. The whole industry is lacking an alternative. I would like to be able to host a secondary DNS on a firewall appliance, many people need this feature.
In an upcoming release, SonicWall could improve by adding cloud management for all devices for free or at a nominal cost. Currently, they have a cloud management platform but is not free. We have the MySonicWall portal for purchasing from them for software updates and renewals.
For how long have I used the solution?
I have been using SonicWall TZ for approximately 14 years.
What do I think about the stability of the solution?
SonicWall TZ is very stable. We rarely have to reboot the platform.
What do I think about the scalability of the solution?
We have not needed to scale the solution very much, our clients are typically small to medium business environments where we do not need the scalability. However, The scalability could improve because there is not a centralized device manager.
How are customer service and technical support?
The technical support is good. However, there is a language barrier because their support is based out of India and you cannot always understand the agent that you are speaking with. Sometimes support is outstanding, and other times you do not have the level of technical expertise that you need.
How was the initial setup?
The solution is easy to do the setup and is intuitive.
What about the implementation team?
To implement and do the maintenance of SonicWall TZ we do not need a dedicated team.
What's my experience with pricing, setup cost, and licensing?
You need to purchase multiple licenses to manage multiple devices which is cost-prohibitive for the value you would receive.
What other advice do I have?
I rate SonicWall TZ an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Director at FOXMINDS Solutions LLC
Effective content filtering, interface easy to navigate, and excellent customer support
Pros and Cons
- "The most valuable features have been content filtering, and the interface is easy to navigate and to use."
- "The log sections could be done more clearly."
What is our primary use case?
We use the solution for internet access, content filtering, point-to-point tunnels, and bandwidth management.
What is most valuable?
The most valuable features have been content filtering, and the interface is easy to navigate and to use.
What needs improvement?
The log sections could be done more clearly.
I would like there to be the ability to manage content filtering on a per-user basis or by using the application as we normally would for all users. Currently, it is applied to a group of users and I do not think it is reliable or performing as good as it should.
For how long have I used the solution?
I have been using this solution for approximately 12 years.
What do I think about the stability of the solution?
I have found this solution reliable and stable.
What do I think about the scalability of the solution?
The solution is scalable. Our client's user usage sizes vary. We have clients with five to 200 users using the solution. The number of connections is not limited and there is always room for expansion.
How are customer service and technical support?
The technical support is excellent.
Which solution did I use previously and why did I switch?
We previously used Microsoft before SonicWall. We switched because this solution has more features, such as embedded content filtering.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
If you are not using a vendor or implementation team it can take a maximum of three hours for a medium-size company of 50 users.
What's my experience with pricing, setup cost, and licensing?
The price is fair for the solution for the quality you receive.
What other advice do I have?
I would recommend this solution because it is easy to use and the configuration is simple.
I rate SonicWall TZ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: May 2025
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