We have multiple branches, and we have configured SonicWall VPNs for branch-to-branch connectivity through IPSec. I am also restricting websites to protect us from hackers, torrents, games, and other such things. I am using SonicWall TZ 400 series.
IT Administrator at a healthcare company with 51-200 employees
Good support, very stable, easy to use, and useful for viewing network utilization
Pros and Cons
- "Most of the features are useful. It is easy to configure and easy to troubleshoot. I can see the utilization of different networks, and there are also App control features."
- "FortiGate has a client DNS in the firewall, but SonicWall doesn't have that. To create or configure a site-to-site VPN tunnel, we have to give a DNS name. Currently, we have to get the DNS name from a third party and then include it in SonicWall, whereas FortiGate has its own client DNS, so it provides a DNS name, and it does not require a third party. There should be a graphical option to view the network utilization and bandwidth usage."
What is our primary use case?
What is most valuable?
Most of the features are useful. It is easy to configure and easy to troubleshoot.
I can see the utilization of different networks, and there are also App control features.
What needs improvement?
FortiGate has a client DNS in the firewall, but SonicWall doesn't have that. To create or configure a site-to-site VPN tunnel, we have to give a DNS name. Currently, we have to get the DNS name from a third party and then include it in SonicWall, whereas FortiGate has its own client DNS, so it provides a DNS name, and it does not require a third party.
There should be a graphical option to view the network utilization and bandwidth usage.
For how long have I used the solution?
I have been using this solution for two years.
Buyer's Guide
SonicWall TZ
May 2025

Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. We have 100 users of this solution. We might increase its usage in the future in about eight months.
How are customer service and support?
Their technical support is good. They are very helpful. I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
We were using ESET Antivirus for endpoint security. For firewalls, we were using FortiGate and MikroTik firewalls. FortiGate is fine, and it is helpful and easy, but MikroTik is not. It can't stop attacks from hackers.
In addition to SonicWall TZ, we are now using Cloud App Security from SonicWall for endpoint security, and we have Email Security from SonicWall for emails. In addition, we are using Capture Client from SonicWall for endpoint protection. All these solutions are very helpful, easy to configure, and easy to troubleshoot.
How was the initial setup?
It was straightforward. It took five to ten minutes.
What other advice do I have?
I would recommend this solution. We plan to keep using this solution. We have recently renewed our license, and we don't have any plans to use any other solution.
I would rate SonicWall TZ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Infra Head at a consumer goods company with 1,001-5,000 employees
Not scalable and doesn't have centralized management monitoring, but it is reliable and the support is good
Pros and Cons
- "Technical support is good."
- "We require centralized monitoring of the network features, which they have but they are not to the level that we require."
What is our primary use case?
We use this solution to secure our network environment. We have implemented it in other locations in our organization.
What is most valuable?
It's a good solution with good features.
What needs improvement?
It's a good product, but it's not a next-generation firewall. We are looking for a next-generation firewall and considering Cisco.
We require centralized monitoring of the network features, which they have but they are not to the level that we require.
The reporting is not good. Also, the historical configuration of the data or backup is not available.
To compete in the market, there have to be a lot of improvements.
We do not plan to continue using SonicWall TZ. We are looking for a replacement because we need centralized monitoring across the organization. It has been very difficult for us to manage the firewall as it is not managed centrally. This is the main drawback in our current scenario.
In the next release, I would like to see better scalability, easier installation, improved reporting, storage configuration, backup, and centralized management with reporting.
For how long have I used the solution?
I have been using this solution for four years.
We are using the latest version.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
It is not very scalable, which is something that could be better.
We have multiple locations and have implemented it in several.
At this time, we have 1,000 users on the firewall.
How are customer service and technical support?
Technical support is good. There is no need for improvement.
Which solution did I use previously and why did I switch?
We did not use another firewall previously.
How was the initial setup?
The installation is not straightforward. But, through the GUI, there are features that you can enable to configure.
Forcepoint and Cisco are straightforward but there are many things to do with SonicWall.
For a first-time installation, it can take half a day to deploy.
What about the implementation team?
We completed the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
The license that we purchased is good for three years.
Which other solutions did I evaluate?
We have evaluated ForcePoint but we haven't used it.
We will be testing Cisco and Barracuda in our environment.
What other advice do I have?
For small organizations, its' good, and I would recommend it, but not for medium or large enterprise companies.
I would rate SonicWall TZ a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SonicWall TZ
May 2025

Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Head Information Technology at a manufacturing company with 501-1,000 employees
User-friendly, reasonably priced, and good threat prevention, but the technical support needs improvement
Pros and Cons
- "The most valuable feature is the user-friendly navigation."
- "The VPN that is available in the new version is a bit bulky and slower in speed."
What is our primary use case?
The primary use case is to protect all of the internal users from cyber attacks.
What is most valuable?
The most valuable feature is the user-friendly navigation.
What needs improvement?
As compared to other firewalls, they should provide an unlimited number of users for the SSL VPN.
The VPN that is available in the new version is a bit bulky and slower in speed. It should also be easier to use.
The SD-WAN feature should be enhanced, similar to Fortinet FortiGate.
For how long have I used the solution?
I have been working with this solution for six months.
We have just upgraded TZ to 350.
What do I think about the stability of the solution?
We are not able to use the VPN. It has limitations. It comes with a certain number of users and we have to spend a lot for VPN accessibility.
How are customer service and technical support?
The technical support is not very good. There is a facility called Geofencing where you can block IP addresses or certain countries.
When contacting their technical support, the technical support said that such a facility is not available in this firewall.
Another issue we had with technical support was when we wanted all of our VPN users to be migrated from our old firewall to this firewall, but somehow, technically they failed to do it. We had to configure it manually.
The technical competency of technical support is a bit on the lower side.
How was the initial setup?
The initial setup was straightforward.
We have two engineers to maintain and deploy this solution.
What's my experience with pricing, setup cost, and licensing?
The price is fair.
What other advice do I have?
If it is used for internal users, it is very good as a firewall. But if it has to be used for VPN, it will be a bit costly and the VPN may be bulky.
Using the VPN is not recommended, but as a firewall for blocking threats, it's good.
I would rate SonicWall TZ a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner\Operator with 1-10 employees
Easy to use with a simple initial setup and very helpful technical support
Pros and Cons
- "I've found the technical support to be helpful."
- "I would like the solution to build in more redundancy. I"
What is our primary use case?
We primarily use the solution as a firewall. It's pretty much for content filtering and protection between points.
What is most valuable?
The solution works very well.
They seem to be protecting themselves, or, at least, I assume they are, when they ask you to go online to enable the device.
The solution is easy to use. The actual setup is pretty easy.
I've found the technical support to be helpful. With all of the specifics, whether it's VPN stuff or the Analyzer products, et cetera, I'll always call for help.
I'm very comfortable with the product. I know enough to really get to where I need to be and then to get it right. For my customers, I can call and get help if I need to, and it's nice to have that option, however, I'm really quite comfortable overall with its functionality.
What needs improvement?
There was one complaint I always had in the past. Years ago, you always had to enable the device. You had to go online to enable the device. You had to connect and do that. That was always a thing in my mind: "Well, why do I have to do that? Why do I have to go outside of my network just to do that?" Now, it seems to be less of an issue. However, that's been something that has frustrated me. It's not fixed. It's still the same. It's just something I live with now. I wish you didn't have to go off your network to connect.
I would like the solution to build in more redundancy. I would hope that doesn't come with a price increase, however, it would make the solution that much better.
For how long have I used the solution?
I've been using the solution for ten years at this point. It's been about a decade, therefore I'm comfortable saying that I've worked with it for a long time.
What do I think about the stability of the solution?
The solution is largely stable. The one thing I did notice was their VPN connectivity. It hadn't been upgraded for a long time - maybe even years. Whether they were doing stuff with it, I don't know. I just noticed this past last year, they came out with a new VPN client. However, before that, it was a long time. They seem to have sorted it now. I don't know if that means they'll go another extended period without updating again or not.
What do I think about the scalability of the solution?
I haven't grown out of one before, and therefore I haven't really had to scale. In terms of their throughput, we got close on one once. The thing is, if I call an inside connection, he'll get me in touch with his inside tech, which is different from tech support and they'll do some numbers. What my throughput is, the bandwidth I actually have, what I'm working with, et cetera. I seem to be always under. I'm really not in the hundreds of users. It's typically under 100. I work with smaller organizations, and there isn't much need to scale.
How are customer service and technical support?
I've dealt with technical support in the past. They've been good. I'm satisfied with eh level of support they provide. It's one of the selling points for me. I like to have products with good technical support capabilities.
Most of them were really sharp. I call with some questions sometimes, or I just want to set up a VPN between the buildings or something real quick and I just want to make sure I've got it right. They're just really great at assisting me. I'll say, "Look, am I missing anything?" And they'll look through and say, "This is good, but change this." Their tech support's been excellent. I'd give them a ten out of ten for sure.
Which solution did I use previously and why did I switch?
I've worked with Symantec and Cisco. I haven't dealt with any Cisco in a few years. I did some Cisco and started to learn how to do certain tasks. I haven't really done much with them as my clients are a bit smaller. Cisco is an awesome product. They are likely the best on the market. However, as I recall, they don't really have a GUI and my clients don't need the size.
How was the initial setup?
The initial setup is very straightforward. It's nice and easy. A person or company shouldn't have any issues with the setup.
What other advice do I have?
I'm a reseller.
I tend to use the latest version of the solution. I go with whatever's happening. I'll upgrade when necessary when they go end of life.
Although it is my understanding that they also have a cloud option, I tend to prefer on-premises deployments. If I need something, I will call my SonicWall rep.
I'd recommend new users try them. They have very good service and they're easy to use.
I'd rate them ten out of ten simply for the fact that I really haven't had any issues with them at all.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Manager IT/ System Administrator/ Network Administrator at Indsec
Provides all required security features and the ability to block anything we want to block
Pros and Cons
- "We are able to block whatever we want to block by using this product. It provides all required security features, such as content filtering, VPN, in one box. Before switching to SonicWall, we had specified all required features."
- "It could be made more user friendly."
What is our primary use case?
We are using this firewall with content filtering and other features.
What is most valuable?
We are able to block whatever we want to block by using this product. It provides all required security features, such as content filtering, VPN, in one box. Before switching to SonicWall, we had specified all required features.
What needs improvement?
It could be made more user friendly.
For how long have I used the solution?
We have been using SonicWall products for around ten years. Specifically, we have been using SonicWall TZ for the last five years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is fine in terms of scalability.
How are customer service and technical support?
Their technical support is good. For technical support, sometimes we write directly to SonicWall, and they provide the solution. We sometimes also contact our vendor for support.
Which solution did I use previously and why did I switch?
We used GajShield previously. The product went down once, and the GajShield team was unable to provide the support. That's why we replaced the product.
How was the initial setup?
Its installation is very easy. It took around four hours to install it.
What about the implementation team?
Implementation was done by me with some help from the vendor. I also manage this solution and use it on daily basis. We have an AMC contract with SonicWall, and we renew it directly with them.
What's my experience with pricing, setup cost, and licensing?
Its pricing is okay as compared to other solutions.
What other advice do I have?
We have been using this product for around ten years, and we are very comfortable with this product. I would recommend this product based on your requirements.
I would rate SonicWall TZ a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Customer Security & Guidance at a tech services company with 201-500 employees
Effective and affordable, simple setup and ease of management, with very good VPN integration
Pros and Cons
- "Ease of management and the VPN integration."
- "In general, the company needs to think contingently and integrate more security options."
What is our primary use case?
We are an MSP and Sonicwall partner and have installed virtually every model, from the TZ 150 during the old days, up to the new TZ 500, TZ 600s and NSA series. I've been using SonicWall for many years and it's still a major part of our solutions for many of our customers compared the optional product lines that we sell. I previous owned an IT firm for 30 years and recently merged with a larger organization where I focus on customer security and guidance.
How has it helped my organization?
Sonic has been very progressive, continually updating their product-line and service offerings to stay current with, and ahead of the evolving security landscape. Again, they have consistently developed great solutions for both the SMB and enterprise market which has enable our support team to leverage their expertise with Sonicwall across our entire client base.
What is most valuable?
The most valuable features are the ease of setup, ease of management, integration, the VPN integration andnet extender which is part of their remote access, and functionality. Overall, they've been very effective and it's an affordable product.
What needs improvement?
Not relating to this product specifically, but I think overall the company needs to think more broadly about security continuity across the entire security spectrum and integrate more security options with their solutions, like Cisco is doing. They need identity management products and DNS solutions to really complete the line of security. Because of the whole management system, there could also be improvement to their GMS, which is a system allowing you to manage an entire fleet of their firewalls via a central pane of glass. Today as more organizations as forced to working from home and the security perimeter is now the home, businesses need more affordable and scalable systems to manage and monitor numerous devices, more easily and push out updates through essential platforms.
For how long have I used the solution?
I've been using this solution for over 15 years.
What do I think about the stability of the solution?
I find it a very stable product and company. We really have not had problems with functionality or support. The ability to meet customer needs and implement security features, as well as just the reliability of the hardware itself has been very good over the years.
What do I think about the scalability of the solution?
Scalability is good but once you buy the product itself, you're limited to what that particular device can deliver in terms of throughput and add-on features. You can easily add on additional functionality through various software/licensing, but it can't scale up more than the product's physical limitations. To address this, Sonicwall does have an upgrade program to enable organizations to capitalize on any investments made in training and management tools.
How are customer service and technical support?
Obviously they have a dedicated support team for firewalls in general, unless you get to the bigger enterprise products. That's a different team. We find that whenever we have problems, we can get to somebody within a reasonable period of time.
Which solution did I use previously and why did I switch?
We also provide CISCO solutions our clients where it may be a better fit. The decision on which solutions to use can be influenced by either existing infrastructure and/or the experience and resources the customer may have inhouse. Additionally, product feature-set and customer needs play the biggest role in determining what is the best fit for the customer.
How was the initial setup?
Initial setup is quite straightforward via Sonicwall's GUI.
What's my experience with pricing, setup cost, and licensing?
I can't talk about specifics, but purchasing the product is an upfront capital expense for maintenance as well as for the product itself so I can't amortize that down to a monthly or annual figure because the products are also very diverse in price depending on the usage or the package that you get. There are a very broad number of products within the TZ series from the very low end to the medium range. You've got many different models to choose from at different price points. On top of that, you've got the maintenance agreements that are relatively priced based on the product, so that is a variable too. I know that they are very competitive in pricing compared to other solutions on the market.
What other advice do I have?
It's worth looking into this solution. It's a very competitive product in terms of pricing, performance and features. It's definitely worth evaluating, especially for small to medium size businesses, branch offices and home.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System engineer at Colourtex Ind Ltd
A scalable product that is designed well, easy to set up, and has good technical support
Pros and Cons
- "The most valuable features are security and technical support."
- "The monitoring is a little bit confusing."
What is our primary use case?
This firewall makes up part of our security solution.
What is most valuable?
The most valuable features are security and technical support.
What needs improvement?
The pricing is of this solution is high and could be reduced to make it more competitive.
The monitoring is a little bit confusing.
For how long have I used the solution?
I have been using SonicWall TZ for three years.
What do I think about the stability of the solution?
We have had no problems with stability.
What do I think about the scalability of the solution?
This is a nice product in terms of scalability.
How are customer service and technical support?
The technical support is good. If I call on the helpline then a technical person will assist us.
How was the initial setup?
The initial setup is very easy. If a person knows some networking and about access levels then they will be able to configure it.
What's my experience with pricing, setup cost, and licensing?
The price is high compared to some other solutions.
Which other solutions did I evaluate?
My license is about to expire and I am currently searching for a new solution. As we expand and open new offices, I am looking to change the whole setup.
What other advice do I have?
In summary, this is a very good product and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Engineer at KDsystems
Easy to use and has a straightforward setup
Pros and Cons
- "No negative impression of the scalability."
- "The small business line has less PPS throughput."
What is our primary use case?
We use it for a variety of businesses and schools.
How has it helped my organization?
Its ease of installation has improved my organization. That's what I do most. I install the firewalls.
What needs improvement?
I don't have anything that I would say needs improving at the moment. The small business line has less PPS throughput and that's what you're going to lose on when you use WatchGuard. So they need to improve the throughput of the firewall in the small business line.
Easy to explain :
WatchGuard T70 vs SonicWall TZ600
Firewall Throughput : 4Gbps vs 1.9Gbps
Price : 610€ vs 973€
For how long have I used the solution?
I have been using this solution since 2015.
What do I think about the stability of the solution?
I've only ever had one problem. I have a bank that has two NSAs in high availability. The only time I had a problem was with the high availability from the update. That's the only time. And that was last month. I did an update. I disabled the high availability and we reset it, the firewall, and installed the config again. And updated it one by one.
What do I think about the scalability of the solution?
I have no negative impression of the scalability.
How are customer service and technical support?
I haven't tried technical support yet, so I haven't needed support yet on anything.
Which solution did I use previously and why did I switch?
Moved to new Employer.
How was the initial setup?
The initial setup is straightforward. I deploy at least one solution a month, to different sites. You only need one person for deployment.
What about the implementation team?
I did the implementation myself.
What's my experience with pricing, setup cost, and licensing?
The pricing is where you might lose to WatchGuard now. I'm looking into moving some parts over to WatchGuard because they are on the small business side. But if you compare the TZ300 and 400 series against WatchGuard series, they are the same, but there is a price difference between them.
Which other solutions did I evaluate?
I wasn't a part of any decision making in terms of options.
What other advice do I have?
We use a variety of models, from the TZ300, up to the NSA 2600. For businesses, I recommend TZ400.
I would rate the solution 8 out of 10. I would rate WatchGuard itself 10, because I really like that product, and the ease of use. And when I say ease of use, I mean I know that product in and out. And it's very easy to set up external sites with the system management tool that comes free with WatchGuard.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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