SonicWall TZ is mostly used for firewalls.
System and Network Engineer at Pointec
Cost-effective firewall that provides good security
Pros and Cons
- "SonicWall TZ is a very cost-effective solution that provides good security."
- "The solution has lost the trust of its customers because of moving from one company to another."
What is our primary use case?
What is most valuable?
SonicWall TZ is a very cost-effective solution that provides good security.
What needs improvement?
The solution has lost the trust of its customers because of moving from one company to another.
For how long have I used the solution?
Buyer's Guide
SonicWall TZ
May 2025

Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
What do I think about the scalability of the solution?
I have around five to seven customers for SonicWall TZ.
How was the initial setup?
The solution's initial setup is easy and not difficult.
What about the implementation team?
The solution's installation is a simple plug-and-play process. You get the internet, and you have to go to the wizard to complete the customization for your network.
What other advice do I have?
The sales of SonicWall TZ have been very low. The solution has lost the trust of its customers because of moving from one company to another. People have lost their trust in SonicWall TZ and are changing to other products. The marketing was very low for SonicWall TZ for some time. SonicWall TZ is a very cost-effective solution that provides good security. People who work with SonicWall more than Sophos find its interface very user-friendly.
Sophos completed its portfolio for security by having its own endpoint and email security. All of these products are synchronizing with each other. This is what gave Sophos a push-up to go through the market. Currently, SonicWall TZ has had its own endpoint for the last two to three years.
We ask customers who have experience with SonicWall TZ to continue using the same solution because it will be better for them. When a user has a better understanding of a solution, it's not good to change them to another product.
When a user changes the solution, they will have a lot of questions, and they will make a lot of mistakes during the installation and configuration. We don't prefer Sophos, SonicWall, or Fortinet, but we sell Sophos because we are a gold partner for Sophos and get a better rate and better margin.
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner

Chief Commercial Officer at InnovAge Home Care
A highly stable and available solution that provides excellent filtering features
Pros and Cons
- "The product’s filtering and URL-blocking features are valuable."
- "The solution must provide more ports."
What is our primary use case?
We use the tool for filtering and log management.
What is most valuable?
The product’s filtering and URL-blocking features are valuable. SD-WAN and VPN are also valuable features.
What needs improvement?
The solution must provide more ports.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. We have around 100 users. We use the tool daily.
Which solution did I use previously and why did I switch?
We used Sophos before. We switched to SonicWall TZ because it provides high availability.
How was the initial setup?
I rate the ease of setup a ten out of ten. Setting up the users and accounts according to the groups and categories takes a few hours. The whole setup requires a few days.
What about the implementation team?
We deploy the solution in-house. We need three people to deploy the tool. We need one knowledgeable person who has mastered firewalls to maintain the product.
What was our ROI?
The product is worth the money.
What's my experience with pricing, setup cost, and licensing?
The product is not expensive, but it is not cheap. I rate the pricing a six out of ten.
What other advice do I have?
We set up new environments and implemented firewall solutions in our organization. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SonicWall TZ
May 2025

Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
User-friendly with good analysis and reporting
Pros and Cons
- "The network security is great."
- "Pricing could be lowered slightly."
What is our primary use case?
We primarily use the solution as a network security VPN. It's to help with connectivity.
How has it helped my organization?
It's helped with connectivity, reporting, and analysis.
What is most valuable?
The network security is great. The detection of malware is great, and it is very good at handling suspicious items via filtering.
We have access to in-depth reporting.
They're up to the mark and advanced in the market.
The solution, on a regular basis, has continuously added improvements to the product itself.
We have been happy with the level of integration.
The setup is very straightforward.
It has a very nice user interface that is quite easy.
What needs improvement?
I have no notes for feature improvement.
The monitoring could be improved.
Pricing could be lowered slightly.
For how long have I used the solution?
I've used the solution for four or five years.
What do I think about the stability of the solution?
The solution is stable. I'd rate it nine out of ten. That said, there are a few loopholes when it comes to monitoring and maintenance.
What do I think about the scalability of the solution?
I have not handled any scaling tasks. We don't have scalability requirements. We have around 150 users on the solution right now.
How are customer service and support?
I've always had a good response from technical support. They've always provided helpful solutions.
Which solution did I use previously and why did I switch?
I've worked with other solutions, including Sophos and Fortigate. I'm more comfortable with this solution than I am with others.
How was the initial setup?
The initial setup is very straightforward.
I was not involved in the initial deployment process.
We have all of the services we need. However, I am in the process of centralizing all of the remote locations. While it is on-premises now, we are working on getting an enterprise platform on the cloud.
We have one administrator that can handle any maintenance. It does not really require any constant management.
What's my experience with pricing, setup cost, and licensing?
I can renew products every two years, and licensing is flexible. Considering what you get, the product is not expensive, however, it is a moderate price. We'd like to have it a bit less expensive.
What other advice do I have?
We are a construction consulting company.
I would rate the solution nine out of ten. I'd recommend the solution to others. It has a lot of great features. The support is also very reliable. It's a one-stop solution for all requirements related to network security.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at Sensorise Digital Services Private Limited
Easy to maintain, stable, and scalable
Pros and Cons
- "Access restriction and IP whitelisting are the most valuable features."
- "The technical support has room for improvement."
What is our primary use case?
We use the solution for work filtering and application control.
How has it helped my organization?
The solution has helped streamline our internet usage. Unnecessary sites are blocked. The solution has increased the productivity of the employees, and VPN connections have been added for security measures.
What is most valuable?
Access restriction and IP whitelisting are the most valuable features.
What needs improvement?
The technical support has room for improvement. We have had some issues that have not been resolved.
SonicWall TZ can increase the number of built-in VPN connections. I would like to have 30 VPN connections in the next release.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have 150 people using the solution.
How are customer service and support?
The technical support was not able to resolve some of my issues.
How was the initial setup?
The initial setup for a new user is a bit confusing. I had previous experience with the solution so I was able to complete the setup easily.
The deployment steps were configuring the interfaces, load balancing, policies, access policies, creating groups, and providing the necessary access policies to each group. The deployment took around three days.
What about the implementation team?
The implementation was completed in-house with some support from the SonicWall team.
What's my experience with pricing, setup cost, and licensing?
I give the price an eight out of ten.
What other advice do I have?
I give the solution an eight out of ten.
The maintenance is not difficult. I take care of the maintenance myself.
I recommend the solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
President at Vector One IT Solutions
We like the unified threat management for defense-in-depth
Pros and Cons
- "We like the unified threat management for defense-in-depth. We can terminate our site-to-site and remote access VPNs with it."
- "I'd like to have cloud management at no additional cost. Unfortunately, leveraging SonicWall's cloud management capabilities is cost-prohibitive, so we don't use it. They should have a reasonable subscription or offer it to us at no cost as an MSP."
What is our primary use case?
SonicWall is our primary internet firewall.
What is most valuable?
We like the unified threat management for defense-in-depth. We can terminate our site-to-site and remote access VPNs with it.
What needs improvement?
I would like SonicWall to act as a DNS server to host DNS zones. Our small business clients sometimes have a single DNS server on-premise. If that's the case, we're out of luck. It would be great if we could host DNS on the SonicWall, even as a secondary DNS.
For how long have I used the solution?
We've been working with SonicWall products since 2007.
What do I think about the stability of the solution?
SonicWall has been pretty reliable.
What do I think about the scalability of the solution?
I rate SonicWall six out of 10 for scalability. I'd like to have cloud management at no additional cost. Unfortunately, leveraging SonicWall's cloud management capabilities is cost-prohibitive, so we don't use it. They should have a reasonable subscription or offer it to us at no cost as an MSP. The size of our client companies varies quite a bit, but they have devices to scale for various sizes, so it's a non-issue. You buy the appropriate device.
How are customer service and support?
I rate SonicWall support six out of 10. The tech support could be better. There's definitely a language barrier when dealing with tech support out of India, so it's not ideal.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate SonicWall nine out of 10 for ease of setup. The deployment time depends on the complexity of the environment.
What was our ROI?
You need a network firewall, so it's not a question of ROI. You need air. You need electricity. You need the firewall.
What's my experience with pricing, setup cost, and licensing?
You have to pay additional fees to leverage their cloud management capabilities. That's unaffordable and limits scalability. There are also optional packages and various levels of support or subscriptions.
What other advice do I have?
I rate SonicWall TZ eight out of 10. We use it often. It's an excellent product that I would recommend.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
President at BSD Consulting
Easy to use; newer versions use sandboxing
Pros and Cons
- "SonicWall TZ think it's a good, solid, and stable product."
- "The quality of tech support can vary."
What is our primary use case?
My primary use case for SonicWall TZ is firewall protection.
What is most valuable?
What I find the most valuable is that SonicWall TZ is relatively easy to manage once you know. The newer versions do sandboxing, which is nice.
What needs improvement?
It is a little difficult to use the DPI-SSL clients. I do not know if there is a way around that, but it is a little difficult to set them up and configure everything.
For how long have I used the solution?
I am an IT consultant, so I have been using SonicWall TZ for about 20 years.
What do I think about the stability of the solution?
SonicWall TZ is a stable product.
What do I think about the scalability of the solution?
SonicWall TZ allows you to scale up by upgrading to a higher level.
How are customer service and support?
I have had plenty of interactions with SonicWall TZ's technical support. The quality of tech support can vary. Overall, it is not too bad. I have been using this product for two decades, so I have had a wide range of experiences with their tech support.
How would you rate customer service and support?
Positive
How was the initial setup?
How straightforward the initial setup is will depend on what you are turning on and what you are not turning on. If you just want to get a box up and running, it's relatively easy. If you want to start turning on all the features and configuring it, then it gets more complex. The complexity depends on how far you want to take it. If you want to just have a basic level of firewalling by the fault, then SonicWall TZ will work relatively easily out of the box. However, if you want to get the bang for the buck in terms of its feature set, you have to configure it a little bit.
How long deployment takes also depends on complexity. If you are just deploying on one site, it can take as little as a couple of hours.
What about the implementation team?
We deploy in-house. We are resellers.
What was our ROI?
I have seen attacks that have been prevented by it, so I would say I have seen clients receive a return on investment. The older units do not work as well – you have to upgrade them – but they seem to be handling things pretty decently.
What's my experience with pricing, setup cost, and licensing?
SonicWall TZ is probably consistent with regular market values. In terms of licensing, what generally happens is you get it with a one or two-year license and by that point, they usually have a newer model. They will usually let you upgrade to the newer model for the cost of the licensing.
SonicWall TZ are decent units. Every now and then, there's a glitch, but for the most part they are pretty stable.
What other advice do I have?
SonicWall TZ think it's a good, solid, and stable product. Currently, its price is going up, but the prices are going up on everything.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner and reseller
System Administrator at a insurance company with 51-200 employees
Good pricing, simple to set up, and has helpful technical support
Pros and Cons
- "It's a stable solution."
- "Getting support can be slow."
What is most valuable?
It is an easy solution to set up.
It's a stable solution.
Technical support has been helpful.
The price is good.
What needs improvement?
The solution doesn't have great scalability.
Getting support can be slow.
The proxy feature is not so good.
They need to work on word filtering and also the SD-WAN.
With FortiGate, they provide an NAC solution. They provide FortiClient, which is an advanced feature. SonicWall doesn't provide NAC solutions, and even their SSL VPN client is not advanced.
For how long have I used the solution?
I've been working with SonicWall since 2015 - almost seven years.
What do I think about the stability of the solution?
The solution has 98% stability. It's reliable. There are no bugs or glitches.
What do I think about the scalability of the solution?
We have about 1,200 users on the solution. It's deployed to different departments and branches.
It's not really scalable. Not like FortiGate.
How are customer service and support?
Technical support is knowledgeable, yet they are not fast. To be honest, they are good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my organization, I'm working mostly for some other companies. I'm using different firewalls - except Forcepoint. I'm not working with Forcepoint right now, however, in terms of other products, I'm working with them.
How was the initial setup?
The initial setup is very easy. It's not overly complex.
Two people handled the deployment. It took about half a day. It was a very fast setup.
For a small and medium implementation, it's quick, however, for an enterprise, it takes some time to configure the policy for the company.
What about the implementation team?
I handle the deployment process for my clients. We use an internal team. We didn't open a case with SonicWall. If we face a problem, we open a case with them.
What was our ROI?
We've seen pretty good ROI so far.
What's my experience with pricing, setup cost, and licensing?
The licensing is yearly based or three years. Their price compared to others is good.
What other advice do I have?
We're end-users.
I'm not working on the latest version of the solution. I missed one or two updates.
I would rate the solution nine out of ten. I'd recommend the solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Engineer at Khimji Ramdas
Highly acceptable on a small scale, straightforward out the box installation, with a good price point
Pros and Cons
- "The most common feature in the firewall, apart from that traditional firewall, would be the security services, like application control, URL filtering, Gateway Anti-Virus, and IPS protection. These are the essential features in the firewalls which I think, has to be enabled and properly used at every network infrastructure."
- "If the operation increases and the bandwidth consumption increases, it does not perform as per the expectations."
What is our primary use case?
For protection, we follow the market standard. We configure the security policies, then the routing, starting routers, and then add policies, and configure the zones. Then we configure the application filtering, URL filtering, and all the security services which include Gateway Anti-Virus, IPS, then Botnet Filtering, and antispam.
What is most valuable?
The most common feature in the firewall, apart from that traditional firewall, would be the security services, like application control, URL filtering, Gateway Anti-Virus, and IPS protection. These are the essential features in the firewalls which I think, has to be enabled and properly used at every network infrastructure.
What needs improvement?
Though it is not as powerful and as good as the Palo Alto, Check Point, and Juniper firewalls, it is a small firewall and it is actually, highly acceptable for SMB customers where there is not much outflow of internet traffic and users are less in number. They can update or enhance the application signatures. They have that Capture ATP option, which is the sandboxing option there. Other than that, they can enhance the application signature, because, in SonicWall, the signatures of the application are not up-to-date. It is not a big database compared to Palo Alto, or Fortinet. It is slow and it takes time.
If you have created zones it automatically creates the access policy for allowing traffic from one zone to another zone. Similarly, if you create a site-to-site tunnel or a remote tunnel, in that case, it will automatically stage the access policy. However, there are options to disable that auto-creation, but if you compare this with the other firewalls, other firewalls don't have that. This is basically one thing that SonicWall TZ can work on so that an unnecessary access policy doesn't get generated in the firewall.
For how long have I used the solution?
I have been working with SonicWall TZ for the past two and a half years.
What do I think about the stability of the solution?
It is stable. If there is less operation, it is stable. But if you have fifty to one hundred users, in that case, and if the operation increases, it is not stable. It will give a delay in some packet requests.
What do I think about the scalability of the solution?
It is scalable. If the operation is less, it is scalable. But if the operation increases and the bandwidth consumption increases, it does not perform as per the expectations.
How are customer service and support?
Technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
It is straightforward. It is out-of-the-box and anyone can configure it. The deployment takes less than one day. Basically, while they were deploying this TZ Series firewall, we didn't face any issues. But there are some old customers who had some issues with the IPs they had to set on from remote offices to the HO. In that case, we did that troubleshooting. Other than that, we didn't face any issues.
What's my experience with pricing, setup cost, and licensing?
It comes to a range between five hundred to seven hundred dollars. The Fortinet firewalls range from five hundred to one thousand dollars.
What other advice do I have?
I would rate SonicWall TZ a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros
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Updated: May 2025
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