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Professioan Services Engineer at a tech vendor with 501-1,000 employees
Real User
You will be easily impressed with the performance and features available but they doesn't offer virtual UTM models.

What is most valuable?

  • The management GUI is easy to configure, friendly to use, manage, and troubleshoot
  • IPSec/SSL VPN is easy to configure
  • It offers granular level of control for IPS and firewalls with advanced application control features
  • You have one console to manage different aspect of the product
  • It provides a high level of security
  • It is easy to integrate into an existing network
  • It provides a high level of throughput

What needs improvement?

  • The DPI SSL Inspection needs a lot of improvements
  • Dell SonicWALL doesn’t offer virtual UTM models which is a very fast growing area in the world

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

Buyer's Guide
SonicWall TZ
July 2025
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.

What do I think about the stability of the solution?

The firewall does crash and/or unexpectedly reboots.

What do I think about the scalability of the solution?

Generally speaking no, but sizing correctly is main challenge, and that is why you need to make sure you select the right model.

How are customer service and support?

Customer Service:

The hold time is very long, and they need to hire more people to handle the huge number of incoming calls.

Technical Support:

Dell SonicWALL tech support is excellent, and they meet the evolving needs of their clients.

Which solution did I use previously and why did I switch?

I had a chance to work with Fortinet and Netasq. and am also currently exploring CheckPoint. It was a part of my job when I joined different companies, and each with had partnership with these products.

How was the initial setup?

Most of the deployments were straightforward, whether as a standalone unit or as part of an HA setup.

What about the implementation team?

It was an in-house team who consulted with the vendor for complex installations.

What was our ROI?

It delivers an immediate ROI with a low cost of managing and maintaining multiple security solutions, it increases productivity, and improves security.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

Dell SonicWALL UTM is strong in the UTM space with great support. They continue to innovate and deliver a solid UTM product with high throughput speed. Added to this, Dell partners are pleased with their SonicWALL partnership as well as the products features and excellent support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hamza_Farhan - PeerSpot reviewer
Hamza_FarhanProfessioan Services Engineer at a tech vendor with 501-1,000 employees
Real User

I know Dell SonicWall very well since I used to work there for 3 yrs. Many customers now implementing multi-layer approach where they have SonicWall in Route / NAT mode and and IPS/IDS from another vendor such as Fortinet in Transparent mode for better security and visibility. Keep in mind that the IPS/IDS/AV in SonicWall in only signature-based with no Heuristic scanning and no sandboxing .

See all 2 comments
PeerSpot user
Consultant at a tech services company with 51-200 employees
Consultant
It's simple to deploy which means you can quickly & effectively have a secure network but the reporting tool needs work

What is most valuable?

Configuration of firewall policies is very easy. I would say its interface gave me the ability to step into firewall and routing. Also I find using the SonicWALL for Site to Site VPN's is extremely easy, in particular, if you want to have VPN fail-over. HA is another good feature. Only because its the most competitive in the market as they give you an HA unit at a reduced cost.

How has it helped my organization?

Being a simple to deploy product means you can quickly and effectively implement a secure network

What needs improvement?

Since the acquisition of SonicWALL by Dell, I have not seen much in the way of improvements. Probably the key area to improve are as follows

  • Better Mail Security (Spam in particular)
  • Some improvement in Application Detection and reporting
  • Its reporting tool (Viewpoint/GMS) is probably still in need of much improvement.

The death for SonicWall for us unfortunately is the Dell acquisition. You end up competing with Dell for the sale of SonicWALL and then anything else IT related. They don't work with IT partners.

For how long have I used the solution?

I've used SonicWALL NSA for five years.

What was my experience with deployment of the solution?

No issues encountered with deployment.

What do I think about the stability of the solution?

The only stability issues I have encountered is the reporting tools' ViewPoint/GMS. I have seen those virtual appliances fail to the point of needing to rebuild.

The NSA side of things is extremely stable as is the HA functionality.

What do I think about the scalability of the solution?

You need to know the environment to ensure the unit you deploy suits. One negative about the SonicWALLS is the spec sheets for their numbers seem to be quite "optimistic". I used to divide by two to get an idea.

How are customer service and technical support?

Customer Service:

I haven't dealt with customer support.

Technical Support:

Pretty good, they are more than happy to get into the details of any issues and assist in resolving them.

Which solution did I use previously and why did I switch?

This became the de-facto firewall for us.

How was the initial setup?

Initial out of the box setup is very simple as it provides wizards to get you up and running and you can build your firewall on top of those wizards.

What about the implementation team?

When SonicWall was SonicWALL we dealt with a very good vendor team. Since going to Dell it just went downhill.

What was our ROI?

We have seen many cases where installing the SonicWall has helped with security threats or just for safe user browsing

What's my experience with pricing, setup cost, and licensing?

Setup cost is the hardware, configuration and installation. Once its installed, you don't need to refer to it much.

What other advice do I have?

Just map out the connection requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user380502 - PeerSpot reviewer
it_user380502Principal Network Engineer at a tech services company with 51-200 employees
Consultant

I like the TZ series for very small office, however I generally recommend and implement the NSA series for my clients. (I am not a reseller, I just sell my time). General rule - buy the next model up on a SonicWall if you want it to be sufficient for at least 3-5 years. I love the NSA3600, probably the best SonicWall model that I have managed over the past 10 years.

Buyer's Guide
SonicWall TZ
July 2025
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.
Owner at IT CARE
Reseller
Top 5
A fairly priced solution great for network security and is scalable
Pros and Cons
  • "The solution is priced fairly and competitively."
  • "The products' reporting can be improved."

What is our primary use case?

We primarily use the solution for network security and it is deployed on-premises. 

What needs improvement?

The products' reporting can be improved. Additionally, the solution can include a way to find the information provided by users.

For how long have I used the solution?

We have been using the solution for over ten years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable and reliable. I rate it a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. I rate it a nine out of ten.

Which solution did I use previously and why did I switch?

We previously did not use any other solutions.

How was the initial setup?

The setup time depends on the customer's requirements and the organization's size.

What's my experience with pricing, setup cost, and licensing?

The solution is priced fairly and competitively. 

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but its reporting can be improved.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1454613 - PeerSpot reviewer
VP of IT at a tech services company with 51-200 employees
Real User
Easy to install, scales well, and has good support
Pros and Cons
  • "SonicWall TZ is a stable product."
  • "I would like to see more integration with other platforms."

What is our primary use case?

We use SonicWall TZ as our perimeter gateway, similar to an internet gateway.

What needs improvement?

I would like to see more integration with other platforms.

The flexibility can also be improved and it could be more user-friendly.

For how long have I used the solution?

I have been using SonicWall TZ for a couple of years.

What do I think about the stability of the solution?

SonicWall TZ is a stable product.

What do I think about the scalability of the solution?

It is a scalable product. We have more than 40 people in our organization who are using this solution.

How are customer service and technical support?

Technical support is good. We have no issues with the technical support.

How was the initial setup?

The initial setup was straightforward. It was easy to install SonicWall TZ.

The time it takes to deploy is based on the clients requirement.

We have one or two technical engineers to maintain this solution. Developers are not required.

What about the implementation team?

We completed the installation ourselves. We did contact an integrator or vendor team, we are consultants.

What's my experience with pricing, setup cost, and licensing?

Customers are required to pay for a yearly subscription.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate SonicWall TZ a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Business development executive at ITCG Solutions Pvt Ltd
Reseller
It is a stable solution and provides good network security services
Pros and Cons
  • "It is a scalable solution."
  • "The solution's cost needs improvement."

What is our primary use case?

Our customers use the solution for its email security features.

What is most valuable?

The solution provides good network security services.

What needs improvement?

The solution's price could be better.

For how long have I used the solution?

I have been using the solution for a few months.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How was the initial setup?

The solution's initial setup process is straightforward.

What's my experience with pricing, setup cost, and licensing?

Our customers purchase the solution's license. It is expensive compared to Sophos.

What other advice do I have?

I recommend the solution to others and rate it as a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
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Firewalls
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.