Darshil Sanghvi - PeerSpot reviewer
Consultant at a tech services company with 501-1,000 employees
Reseller
Top 5Leaderboard
Easy to set up with good pricing and a variety of security features
Pros and Cons
  • "It's a very cost-effective solution."
  • "The stability could be a lot better."

What is our primary use case?

We primarily use TZ300 for our branch offices.

What is most valuable?

The price of the solution is great. It's a very cost-effective solution.

There are a lot of security features - including Capture Client, URL filtering, content filtering, application filtering, et cetera, and they are all very useful in terms of protecting our company.

The initial setup is easy.

What needs improvement?

The stability could be a lot better. The SonicOS, which we were using, was not that stable. Sometimes it is not performing as expected as per the policies we have set. 

The log, the logging capabilities, are not so good. For example, the logging for traffic logs was not being stored properly. The logging must support some storage space. If there is a storage device or storage mechanism within it we would be able to get the log easier.

For how long have I used the solution?

We've been using the solution over the last 12 months or so. It's been a while.

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SonicWall TZ
November 2022
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
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What do I think about the stability of the solution?

We haven't found the solution to be very stable. t doesn't operate as we expect it to sometimes. We'd like it to be better, performance-wise.

What do I think about the scalability of the solution?

We currently have 20-25 users in our branch offices. We started with 15 users and therefore we scaled up a bit, however, not in a massive sense. At this point, we likely won't scale anymore.

How are customer service and support?

We have been in touch with technical support and I would say that they are responding fine. We are happy so far with their attention. Occasionally we deal with stability issues and we find that they respond quickly.

How was the initial setup?

The initial setup was not overly complex or difficult. It's very straightforward. The whole setup is pretty plug-and-play.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. It's quite cost-effective. We purchase a license that renews yearly.

Which other solutions did I evaluate?

We did previously also look at Sophos.

What other advice do I have?

We are partners and resellers. I'm a consultant.

I'd advise new users that if they are planning to deploy it for their SMB or have up to 100 users, then they should go with the SonicWall firewall.

I'd rate the solution at an eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
AlaaMady - PeerSpot reviewer
System Administrator at a insurance company with 51-200 employees
Real User
Top 5
Good pricing, simple to set up, and has helpful technical support
Pros and Cons
  • "It's a stable solution."
  • "Getting support can be slow."

What is most valuable?

It is an easy solution to set up.

It's a stable solution.

Technical support has been helpful.

The price is good.

What needs improvement?

The solution doesn't have great scalability.

Getting support can be slow. 

The proxy feature is not so good.

They need to work on word filtering and also the SD-WAN.

With FortiGate, they provide an NAC solution. They provide FortiClient, which is an advanced feature. SonicWall doesn't provide NAC solutions, and even their SSL VPN client is not advanced.

For how long have I used the solution?

I've been working with SonicWall since 2015 - almost seven years.

What do I think about the stability of the solution?

The solution has 98% stability. It's reliable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

We have about 1,200 users on the solution. It's deployed to different departments and branches.

It's not really scalable. Not like FortiGate.

How are customer service and support?

Technical support is knowledgeable, yet they are not fast. To be honest, they are good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my organization, I'm working mostly for some other companies. I'm using different firewalls - except Forcepoint. I'm not working with Forcepoint right now, however, in terms of other products, I'm working with them.

How was the initial setup?

The initial setup is very easy. It's not overly complex. 

Two people handled the deployment. It took about half a day. It was a very fast setup. 

For a small and medium implementation, it's quick, however, for an enterprise, it takes some time to configure the policy for the company.

What about the implementation team?

I handle the deployment process for my clients. We use an internal team. We didn't open a case with SonicWall. If we face a problem, we open a case with them.

What was our ROI?

We've seen pretty good ROI so far.

What's my experience with pricing, setup cost, and licensing?

The licensing is yearly based or three years. Their price compared to others is good.

What other advice do I have?

We're end-users.

I'm not working on the latest version of the solution. I missed one or two updates.

I would rate the solution nine out of ten. I'd recommend the solution to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
SonicWall TZ
November 2022
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
657,397 professionals have used our research since 2012.
ArunKumar1 - PeerSpot reviewer
IT Administrator at a healthcare company with 51-200 employees
Real User
Top 5
Good support, very stable, easy to use, and useful for viewing network utilization
Pros and Cons
  • "Most of the features are useful. It is easy to configure and easy to troubleshoot. I can see the utilization of different networks, and there are also App control features."
  • "FortiGate has a client DNS in the firewall, but SonicWall doesn't have that. To create or configure a site-to-site VPN tunnel, we have to give a DNS name. Currently, we have to get the DNS name from a third party and then include it in SonicWall, whereas FortiGate has its own client DNS, so it provides a DNS name, and it does not require a third party. There should be a graphical option to view the network utilization and bandwidth usage."

What is our primary use case?

We have multiple branches, and we have configured SonicWall VPNs for branch-to-branch connectivity through IPSec. I am also restricting websites to protect us from hackers, torrents, games, and other such things. I am using SonicWall TZ 400 series.

What is most valuable?

Most of the features are useful. It is easy to configure and easy to troubleshoot.

I can see the utilization of different networks, and there are also App control features. 

What needs improvement?

FortiGate has a client DNS in the firewall, but SonicWall doesn't have that. To create or configure a site-to-site VPN tunnel, we have to give a DNS name. Currently, we have to get the DNS name from a third party and then include it in SonicWall, whereas FortiGate has its own client DNS, so it provides a DNS name, and it does not require a third party.

There should be a graphical option to view the network utilization and bandwidth usage.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. We have 100 users of this solution. We might increase its usage in the future in about eight months.

How are customer service and technical support?

Their technical support is good. They are very helpful. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

We were using ESET Antivirus for endpoint security. For firewalls, we were using FortiGate and MikroTik firewalls. FortiGate is fine, and it is helpful and easy, but MikroTik is not. It can't stop attacks from hackers.

In addition to SonicWall TZ, we are now using Cloud App Security from SonicWall for endpoint security, and we have Email Security from SonicWall for emails. In addition, we are using Capture Client from SonicWall for endpoint protection. All these solutions are very helpful, easy to configure, and easy to troubleshoot.

How was the initial setup?

It was straightforward. It took five to ten minutes.

What other advice do I have?

I would recommend this solution. We plan to keep using this solution. We have recently renewed our license, and we don't have any plans to use any other solution.

I would rate SonicWall TZ an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Antonio Galvao - PeerSpot reviewer
CIO at ENGEREDE SOLUÇÕES EM TI
Reseller
Top 5
Good central interface and solid security features.
Pros and Cons
  • "We like the central interface and we like the security features. Additionally, we use SonicWall with VPN connectivity and we have had no problems with SonicWall all these years."
  • "I would like to see a SonicWall integration with the DLP tool, this would be interesting. Data Loss Prevention integration."

What is our primary use case?

The purpose of SonicWall is as a unified threat management appliance. We use SonicWall to protect our customers from cyber threat.

We have SonicWall in customer's on-premises environment and we have SonicWall in cloud data centers.

What is most valuable?

We like the central interface and we like the security features. Additionally, we use SonicWall with VPN connectivity and we have had no problems with SonicWall all these years.

What needs improvement?

In the next release, I would like to see a SonicWall integration with the DLP tool, this would be interesting. Data Loss Prevention integration.

For how long have I used the solution?

I have been using SonicWall TZ for about 10 years.

What do I think about the stability of the solution?

SonicWall TZ is a stable solution.

What do I think about the scalability of the solution?

In terms of scalability, we have to choose the right model according to the customer, their company's size, and according to the internet link capacity. Also according to the quantity of user parameters and the user quantity. The number of users and the link capacity are two parameters to define which SonicWall model is appropriate for that company.

How are customer service and support?

They have a good technical support. I have no problem with them.

How was the initial setup?

It is easy to set up SonicWall. It just depends on the scope of the project.

To set up for initial use takes about two hours. We start with the basic configuration and that is enough to start using SonicWall. After that, we do the more complex and detailed configuration of the security features.

Since we can deploy SonicWall in two hours with the basic configuration, we do a fast start because my users are starting to use the web and receive emails. After that, we do the next steps of the complex config for the more detailed secured configurations.

What other advice do I have?

I would recommend SonicWall to other companies for their security, for the end customer and for security companies, to use as a UTM appliance. 

On a scale of one to ten, I would rate SonicWall TZ a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Balaji Desai - PeerSpot reviewer
Head Information Technology at a manufacturing company with 501-1,000 employees
Real User
Top 10
User-friendly, reasonably priced, and good threat prevention, but the technical support needs improvement
Pros and Cons
  • "The most valuable feature is the user-friendly navigation."
  • "The VPN that is available in the new version is a bit bulky and slower in speed."

What is our primary use case?

The primary use case is to protect all of the internal users from cyber attacks.

What is most valuable?

The most valuable feature is the user-friendly navigation.

What needs improvement?

As compared to other firewalls, they should provide an unlimited number of users for the SSL VPN.

The VPN that is available in the new version is a bit bulky and slower in speed. It should also be easier to use.

The SD-WAN feature should be enhanced, similar to Fortinet FortiGate.

For how long have I used the solution?

I have been working with this solution for six months.

We have just upgraded TZ to 350.

What do I think about the stability of the solution?

We are not able to use the VPN. It has limitations. It comes with a certain number of users and we have to spend a lot for VPN accessibility.

How are customer service and technical support?

The technical support is not very good. There is a facility called Geofencing where you can block IP addresses or certain countries.

When contacting their technical support, the technical support said that such a facility is not available in this firewall.

Another issue we had with technical support was when we wanted all of our VPN users to be migrated from our old firewall to this firewall, but somehow, technically they failed to do it. We had to configure it manually.

The technical competency of technical support is a bit on the lower side.

How was the initial setup?

The initial setup was straightforward.

We have two engineers to maintain and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

The price is fair.

What other advice do I have?

If it is used for internal users, it is very good as a firewall. But if it has to be used for VPN, it will be a bit costly and the VPN may be bulky. 

Using the VPN is not recommended, but as a firewall for blocking threats, it's good.

I would rate SonicWall TZ a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Roy Haddad - PeerSpot reviewer
Director at FOXMINDS Solutions LLC
Real User
Top 10
Effective content filtering, interface easy to navigate, and excellent customer support
Pros and Cons
  • "The most valuable features have been content filtering, and the interface is easy to navigate and to use."
  • "The log sections could be done more clearly."

What is our primary use case?

We use the solution for internet access, content filtering, point-to-point tunnels, and bandwidth management.

What is most valuable?

The most valuable features have been content filtering, and the interface is easy to navigate and to use.

What needs improvement?

The log sections could be done more clearly.

I would like there to be the ability to manage content filtering on a per-user basis or by using the application as we normally would for all users. Currently, it is applied to a group of users and I do not think it is reliable or performing as good as it should.

For how long have I used the solution?

I have been using this solution for approximately 12 years.

What do I think about the stability of the solution?

I have found this solution reliable and stable.

What do I think about the scalability of the solution?

The solution is scalable. Our client's user usage sizes vary. We have clients with five to 200 users using the solution. The number of connections is not limited and there is always room for expansion.

How are customer service and technical support?

The technical support is excellent.

Which solution did I use previously and why did I switch?

We previously used Microsoft before SonicWall. We switched because this solution has more features, such as embedded content filtering.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

If you are not using a vendor or implementation team it can take a maximum of three hours for a medium-size company of 50 users.

What's my experience with pricing, setup cost, and licensing?

The price is fair for the solution for the quality you receive.

What other advice do I have?

I would recommend this solution because it is easy to use and the configuration is simple.

I rate SonicWall TZ an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Jefferson Monfardini - PeerSpot reviewer
IT Director at BRASP
Real User
Top 5
Excellent protection, secure VPN connection, that is simple to install, and reliable
Pros and Cons
  • "The most valuable feature is content filtering and app control."
  • "The reporting analytics could be improved, it is very unstable."

What is our primary use case?

I am a SonicWall certified professional, and my company has SonicWall MSP, as well as projects, security, and limited protection.

I am a reseller, as well as a Silver partner.

SonicWall TZ is primarily used by the NSA to secure internet network and products.

What is most valuable?

The most valuable feature is content filtering and app control.

I like to security with integrated thread prevention and SD-WAN.

What needs improvement?

SonicWall has many problems with the reporting analytics.

The reporting analytics could be improved, it is very unstable.

For how long have I used the solution?

I have been using SonicWall TZ for approximately nine years.

What do I think about the stability of the solution?

SonicWall TZ is a stable solution.

What do I think about the scalability of the solution?

It is a scalable product.

There are approximately 1,000 users among all of my customers.

I am an MSP SonicWall provider and about 50 SonicWall solutions spread across many customers, each with 10-100 users.

We intend to increase our usage because, in Brazil, we have a lot of problems with viruses, crypto viruses, and trojans. We can offer them security.

How was the initial setup?

The initial setup was straightforward and simple.

It took approximately two hours to deploy the initial setup.

It can be deployed very quickly both on the cloud and on-premises.

I have a team of ten technical professionals to maintain and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are on a anual or monthly basis.

There are no additional costs. It is only about support and license fees.

What other advice do I have?

SonicWall is a good product that I enjoy using, and the security is superior to that of other security companies. It provides excellent protection.

I would rate SonicWall TZ a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of IT at a engineering company with 501-1,000 employees
Real User
Top 5
Protects the business from being compromised
Pros and Cons
  • "It does exactly what it says on the tin. It is good for protecting the business from being compromised. Its port protection is very good."
  • "It could probably be more user-friendly, and it could be more scalable with releases and subscriptions."

What is our primary use case?

We use it for protection. We're about two versions behind the latest version.

What is most valuable?

It does exactly what it says on the tin. It is good for protecting the business from being compromised. Its port protection is very good.

What needs improvement?

It could probably be more user-friendly, and it could be more scalable with releases and subscriptions.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the scalability of the solution?

Its scalability is not bad. It could be more scalable with releases and subscriptions. 

We have about 200 users.

How are customer service and support?

I never needed their support.

Which solution did I use previously and why did I switch?

I can't remember the old solution we had, but it was no good. So, we went to SonicWall.

How was the initial setup?

It was a long time ago. From what I recall, it was pretty straightforward.

For deployment and maintenance, we have a technical team of around five internal people.

What's my experience with pricing, setup cost, and licensing?

We have to pay yearly. Its licensing can be improved, and they should provide more features, such as AV, email filtering, and so on with the basic subscription.

What other advice do I have?

There are a lot of products out there, and I don't have that much experience with any other product. If I have to buy a new product, I would probably review and do a comparison with SonicWall. 

Overall, I don't have any issues with the product. I like this product. It is very good. I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2022
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Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.