Our primary use case of NSa is for security. We are customers of SonicWall and I'm an IT administrator.
IT Administrator at a legal firm with 501-1,000 employees
Provides very good security and application control
Pros and Cons
- "User-friendly with good security and application control."
- "Customer support is severely lacking with very slow response times."
What is our primary use case?
What is most valuable?
The solution is user-friendly with good security and application control which is very important these days.
What needs improvement?
The support is severely lacking with very slow response times. There are latency issues with this solution. I'd like to see improved performance and an updated dashboard.
For how long have I used the solution?
I've been using this product for seven years.
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SonicWall NSa
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What do I think about the stability of the solution?
The stability is fine although there are some security and latency issues.
What do I think about the scalability of the solution?
The scalability is fine.
How are customer service and support?
Customer support requires additional engineers because their long response times are problematic.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is relatively straightforward. We have several hundred users, predominantly IT specialists, engineers and developers. I'm the maintenance person for this product.
I rate this solution eight out of 10.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are reasonable.
What other advice do I have?
In general, this is a good solution and I rate it eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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sharing their opinions.
Updated: December 2025
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros
sharing their opinions.
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