Our use case is for firewall security. The solution is deployed on-premises.
Network & System Engineer at a construction company with 10,001+ employees
All-in-one firewall solution that enables us to do hosting and security
Pros and Cons
- "We can do the hosting and security all under one box. The UTM is a good feature."
- "The dynamics needs to be improved. The solution is not very compatible compared to the market products."
What is our primary use case?
What is most valuable?
It's an all-in-one solution. We can do the hosting and security all under one box. The UTM is a good feature.
What needs improvement?
The dynamics needs to be improved. The solution is not very compatible compared to the market products.
What do I think about the stability of the solution?
The solution is stable. We need only one or two people for maintenance.
Buyer's Guide
SonicWall NSa
December 2025
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What do I think about the scalability of the solution?
It is scalable. We have around 100 users, and we have plans to increase usage.
How are customer service and support?
Technical support is good.
How was the initial setup?
Initial setup was easy. We mostly did the installation ourselves. One person is enough to complete the installation. Depending on the network, it only takes a couple of minutes to do because it's so simple.
What other advice do I have?
I would give this solution 10 out of 10. I would recommend it to others; it's a good solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a maritime company with 201-500 employees
Good firewalling and intuitive GUI
Pros and Cons
- "The features that I have found most valuable are the firewalling, which is very good and the GUI which is very intuitive. It is easy to use, and provides great security."
- "It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable."
What is our primary use case?
We have two SonicWalls in the High Availability setup with failover configuration.
We use it for the firewalling, for IPS protection and for VPN clients.
How has it helped my organization?
With SonicWall we have more insight in the applications that users are using and what they are doing on the internet, so we can monitor better. It gives us better monitoring.
We now have more insight and information; what protocols and what websites users are trying to reach and what is blocked and what is not blocked, so we can better follow the tracks of the users.
What is most valuable?
The features that I have found most valuable are the firewalling, which is very good and the GUI which is very intuitive. It is easy to use and provides great security.
What needs improvement?
Overall, I'm quite happy about the product. The configuration and the interface are very good. Maybe the pricing and licensing could be improved.
It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable.
For how long have I used the solution?
We have been using SonicWall NSa for maybe eight to 10 years.
I work for several companies, and we use the NSa with one of them.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
Scalability is an issue. If you need to scale for more performance you will need another product in a higher range. You cannot scale the product itself. That's not possible.
It is not scalable at all.
We have about 350 users. I do the maintenance on my own.
We use it daily.
We do not have plans to increase at the moment.
How are customer service and support?
Their technical support is very good.
How was the initial setup?
The initial setup is not complex, it is very easy.
In terms of my implementation strategy - at first I write down the case we need. I investigate all the uses we have to implement with the SonicWall, and then I install and configurate it. I think the primary configuration was maybe three or four hours.
What about the implementation team?
It was all done by myself.
What's my experience with pricing, setup cost, and licensing?
You can buy the license for one or three years, and we mostly choose the three year. That's a little bit cheaper.
Which other solutions did I evaluate?
We looked at the Cisco and we looked at the Palo Alto, but the SonicWall was the most valuable for the pricing, the best product for us. The main difference is the pricing.
What other advice do I have?
SonicWall NSa is a very good product with a very nice price, and it is low-level to use.
It is easy to manage and easy to implement.
On a scale of one to ten, I would give SonicWall NSa a nine because of the stability and the easy-to-use GUI. It's a very nice product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SonicWall NSa
December 2025
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,768 professionals have used our research since 2012.
Offers user-friendly firmware and good customer support
Pros and Cons
- "SonicWall NSa has a user-friendly firmware"
- "In terms of improvement, features like App Control do not work properly"
What is our primary use case?
This solution is used as an IPsec tunnel and DDT.
What is most valuable?
SonicWall NSa has user-friendly firmware.
What needs improvement?
In terms of improvement, features like App Control do not work properly.
For how long have I used the solution?
I have been using SonicWall NSa for eight years.
What do I think about the stability of the solution?
SonicWall NSa is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
SonicWall NSa has excellent support.
What other advice do I have?
I would recommend SonicWall to anyone.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
ICT Consultant at a tech services company with 11-50 employees
A stable and easily installable solution with good configurations, interfaces and user guides
Pros and Cons
- "I like the solution's configuration, interfaces, and user guides."
- "I would like to see better integration."
What is our primary use case?
Used as our Firewall and internet Gateway in our head office and branch office with site to site VPN configured
How has it helped my organization?
Improved our corporate security. we have bandwidth management configured, enable app control
What is most valuable?
I like the solution's configuration, interfaces, and user guides.
What needs improvement?
I would like to see better integration, the easy of bandwidth monitoring.
For how long have I used the solution?
We've been using SonicWall NSa for six years.
What do I think about the stability of the solution?
The solution is stable. We have not had any issues in this domain.
What do I think about the scalability of the solution?
Good
How are customer service and technical support?
I do have experience with technical support. The last time I interacted with them was fine. They handled and resolved my case.
Which solution did I use previously and why did I switch?
The only other solution I have used is Cisco, although not as extensively as SonicWall NSa. This makes it difficult for me to compare solutions.
How was the initial setup?
The solution is easy to install.
What about the implementation team?
In-house
What was our ROI?
more than 85%
Which other solutions did I evaluate?
Cisco, FortiGate
What other advice do I have?
I do recommend the solution, although I have not compared it with other ones.
There are as many as 50 users making use of the solution in my network or gateways.
I rate SonicWall NSa as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
NOC Manager at a tech services company with 51-200 employees
Reliable, good intrusion detection and protection, and has responsive support
Pros and Cons
- "The most valuable features of this solution are intrusion detection, intrusion prevention, and the advanced capture client, which provides live traffic analysis."
- "It only has a single power interface, which has limitations in terms of high availability."
What is our primary use case?
We use SonicWall NSA for IDS, IPS, Intrusion detection, and intrusion protection.
What is most valuable?
The most valuable features of this solution are intrusion detection, intrusion prevention, and the advanced capture client, which provides live traffic analysis.
What needs improvement?
Currently, the only issue that has been experienced is with expansion.
The model that we are using cannot expand very well, and the firewall is not able to handle all of them.
They could add some more features.
The current version does not have a duo power interface. It only has a single power interface, which has limitations in terms of high availability. Duo Power is a good feature to have.
The interface is an area that can be improved.
For how long have I used the solution?
We acquired it in 2017. We have been using SonicWall NSA for four years.
We are using NSA 6600.
What do I think about the stability of the solution?
SonicWall NSA has been very reliable, mainly because of the ATP Capture Client and the IDS and IPS.
What do I think about the scalability of the solution?
The scalability of SonicWall NSA is good.
How are customer service and technical support?
We have regular contact with technical support.
When we send a support ticket, they respond to us within the day and resolve the issue.
They have a good response time.
What's my experience with pricing, setup cost, and licensing?
We purchase the license on a yearly basis.
They do have the option to purchase yearly, or two years, and three years of renewal.
I believe the pricing is reasonable. There are some competitors that offer more features but are more expensive.
For organizations and small businesses should choose SonicWall.
What other advice do I have?
I would recommend the solution to others who are at an enterprise level.
With the features that are offered such as IDS, IPS, and ATP Capture Client, SonicWall is a bit higher than the average firewall.
I would rate SonicWall NSA an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cybersecurity Engineer at a retailer with 51-200 employees
Stable with good security features but needs better GUI
Pros and Cons
- "The antivirus and items of that nature were quite helpful to have."
- "Sometimes I found the GUI and some of the features a little bit hard to navigate, as opposed to Fortigate, which is much more user-friendly."
What is our primary use case?
At the organization I used to work for, this solution was used as the primary perimeter firewall. We had 11 sites. Each site had a firewall that sat behind a router and did all the filtering.
What is most valuable?
The security features we pretty good. The antivirus and items of that nature were quite helpful to have.
The web sourcing was very good.
The stability was very good.
We found the installation to be pretty straightforward.
What needs improvement?
Sometimes I found the GUI and some of the features a little bit hard to navigate, as opposed to Fortigate, which is much more user-friendly.
What Fortigate has which SonicWall doesn't, is the per rule natting. SonicWall only does the central mapping. If they could include something like per rule natting it would be better.
For how long have I used the solution?
I've used the solution for about three years or so.
What do I think about the stability of the solution?
The solution was very stable. There were no bugs or glitches. It didn't crash or freeze. It was reliable. There were no breaches.
What do I think about the scalability of the solution?
The solution was quite scalable. If a company needed to expand it, it could do so.
We had 300 or so users at our organization using the product.
I do not work for the company anymore. I can't speak to their plans for the solution and if they plan to increase usage or not.
How are customer service and technical support?
I had experience with support in the past and I found them to be helpful and responsive. I was very pleased with their level of assistance.
Which solution did I use previously and why did I switch?
I'm currently using Fortigate now. I switched companies and this company uses Fortigate.
How was the initial setup?
The installation process isn't too difficult. It's pretty easy and rather straightforward. A company shouldn't have any trouble with the initial setup.
The time it takes to deploy depends on the company, however, I recall it only took about an hour or so at our organization. Physically, you might need help with the actual setup, however, for the most part, a person could handle it alone.
What about the implementation team?
I was able to handle the process myself. I did not need the assistance of a consultant or integrator.
What's my experience with pricing, setup cost, and licensing?
Our organization would pay for a license every two to three years.
What other advice do I have?
I was a customer and an end-user. I never had a professional relationship with SonicWall.
I would recommend the product to other organizations.
I'd rate the solution overall at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Engineer at a tech services company with 51-200 employees
Good threat protection, but the UTM needs improvement
Pros and Cons
- "The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection)."
- "The content ID needs to be improved."
What is our primary use case?
We are integrators, but for SonicWall, we use it for a specific project in industrial cybersecurity. It was for ransomware recovery and network restoration.
We did the firewall and the configuration for the ransomware prevention.
Our clients were using it to control the SCADA System in their industry.
What is most valuable?
The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection). Also, the ATP packet capture is helpful. We used these features during our restoration.
What needs improvement?
The content ID needs to be improved. If I compare it with Palo Alto, there are more features in Palo Alto that are not included in SonicWall. For example, PDoS is not available in the current version, that I could find.
They do have DLP and Host protection, but not PDoS.
Also, the IPS and the UTM need to be improved.
I haven't found anything regarding the IoT security in the device security on SonicWall.
For how long have I used the solution?
I have been working with SonicWall for one year.
We are working with NSA 3600, which is the latest version.
What do I think about the stability of the solution?
We have no complaints about the model.
What do I think about the scalability of the solution?
The scalability level is medium. They are okay with the model, the throughput, and the traffic rate.
How are customer service and technical support?
We did not require technical support.
Which solution did I use previously and why did I switch?
Currently, we are running Palo Alto, Check Point, and SonicWall.
Two or three months ago, we were working with Fortinet FortiGate. We have also used Vyatta.
How was the initial setup?
This solution was not implemented properly.
What other advice do I have?
The AV enforcement feature in SonicWall is limited to only one vendor for antivirus, which is Kaspersky. It's the only antivirus solution that we can enforce through the firewall.
Other vendors provide you with multiple options such as Sophos, Kaspersky, Trend Micro, and Bitdefender.
I would rate SonicWall NSA a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Comercial at a tech services company with 201-500 employees
Stable and easy to deploy with useful deep packet inspection and intelligent application control features
Pros and Cons
- "Deep packet inspection and intelligent application control are the most valuable features. It is a very updated solution. It is very current as compared to other brands and vendors."
- "I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better. It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA."
What is our primary use case?
We use it to secure the perimeter of our company. We use all the integrated features of this Next-Generation Firewall. We are using NSA 3650.
How has it helped my organization?
The bandwidth consumption of the company has improved since we took control and restricted the music on YouTube being accessed on office computers. A lot of computers in the company were streaming, and we used the intelligent application control feature to control that.
What is most valuable?
Deep packet inspection and intelligent application control are the most valuable features.
It is a very updated solution. It is very current as compared to other brands and vendors.
What needs improvement?
I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better.
It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA.
For how long have I used the solution?
I have been using this solution for approximately seven years.
What do I think about the stability of the solution?
It is stable. We have been representing SonicWall in Panama for approximately seven years. Our customers usually don't need any help from us. We don't have any customer attacks or downtime because of the lack of features in the product. It has been a very good experience.
What do I think about the scalability of the solution?
SonicWall has 12 different models for enterprises and service providers. They have a wide range of models to meet the needs of customers of all sizes.
We have all kinds of clients. We have service providers, and we have small, medium, and big companies as clients. In the biggest company, there are 25,000 users. It is a university here in Panama.
How are customer service and technical support?
It is always there when we need it. They have a very good service.
Which solution did I use previously and why did I switch?
Customers usually had FortiGate or WatchGuard. Those are the two major brands that we have replaced with SonicWall.
SonicWall is being represented by us here in Panama. FortiGate is a very strong solution here in Panama, but we're trying to get them out of our way. Price is the biggest thing that we might use to replace them.
Support from the vendor is also a big thing here. WatchGuard has no representatives in Panama. They have no presence, so, it is very easy to replace them, but FortiGate is a difficult one to replace.
How was the initial setup?
It is straightforward. It has a wizard, and you just follow the steps.
It took us one month because our personnel had to be trained. We need two or three people for its deployment. It is not that demanding on services.
What about the implementation team?
We implemented it with the assistance of SonicWall.
What's my experience with pricing, setup cost, and licensing?
It would be better if it has a better price, but its price is okay considering the benefits that you receive.
What other advice do I have?
The operating system of all boxes is pretty much the same for enterprises as well as small businesses. It has the same behavior from the smallest model to the biggest one, which is a major advantage of SonicWall.
I would rate SonicWall NSA an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Updated: December 2025
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