Senior Network Administrator at cogniter
Real User
Easy and quick to deploy, good stability, and helpful support
Pros and Cons
  • "SonicWall NSA is easy to deploy, easy to maintain, and easy to configure."
  • "The reporting feature could be better because most of the companies want to have the analytics included, which is something that you have to buy separately."

What is our primary use case?

We are a software development company, and we have approximately 100 to 125 users working at the same time. This firewall is part of our security solution and we are planning to upgrade it to a TZ or another NSA model.

What is most valuable?

The most valuable features are the antivirus and reporting.

SonicWall NSA is easy to deploy, easy to maintain, and easy to configure. There are lots of features, which is really good for us

What needs improvement?

The reporting feature could be better because most of the companies want to have the analytics included, which is something that you have to buy separately.

For how long have I used the solution?

We bought our SonicWall NSA between nine and ten years ago.

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SonicWall NSa
March 2024
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What do I think about the stability of the solution?

This is a stable solution, as per our needs. We have not experienced any problems with it.

What do I think about the scalability of the solution?

We have 125 concurrent users at this time.

Which solution did I use previously and why did I switch?

We are planning to replace the current model with either a TZ or another NSA.

How was the initial setup?

The NSA model is very easy to deploy and it does not take a long time to do.

What about the implementation team?

I deployed it myself. I watched some videos online and then completed the deployment.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis, and we are happy with the pricing. This is one of the reasons that we choose this product.

What other advice do I have?

This is definitely a product that I can recommend to others.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager Information Technology Infrastructure at a wholesaler/distributor with 1,001-5,000 employees
Real User
Great support, reasonably-priced, and the VPN facilitates people working from home offices
Pros and Cons
  • "This product has kept us safe and we haven't had any breaches."
  • "Initially, it may be difficult for some people to learn and become acquainted with it."

What is our primary use case?

This product is the firewall that protects us from attacks from the internet.

How has it helped my organization?

This product has kept us safe and we haven't had any breaches.

What is most valuable?

The most valuable feature for us at the moment is the VPN, given that everybody has moved to home offices.

It is easy to integrate.

What needs improvement?

Initially, it may be difficult for some people to learn and become acquainted with it. I have been using it for a long time and find it straightforward to use.

For how long have I used the solution?

I have been using SonicWall NSA for about 20 years.

What do I think about the stability of the solution?

SonicWall NSA is very stable. It is refined and well-tested, and it has been around for almost 30 years. It's a proven technology.

What do I think about the scalability of the solution?

Each model scales to a certain point. If you outgrow it, then you buy another version.

Nobody specifically uses this product but every day, all of the company traffic goes through it.

How are customer service and technical support?

The technical support is great.

Which solution did I use previously and why did I switch?

At this site, SonicWall NSA is the only firewall that has been used.

How was the initial setup?

I found the initial setup to be straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable for what it does.

What other advice do I have?

My advice for anybody who is implementing this product is to get some training if it is your first time. It can be a little complex for new users.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SonicWall NSa
March 2024
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.
IT Staff at Holy Name University
Real User
Top 5
Useful controls, scalable, and most features available
Pros and Cons
  • "The most valuable feature of SonicWall NSa is the control aspect of the solution."
  • "The detection of malware can improve in SonicWall NSa."

What is our primary use case?

I am using SonicWall NSa as a firewall for many of its functionality, such as intrusion detection and traffic control.

What is most valuable?

The most valuable feature of SonicWall NSa is the control aspect of the solution.

What needs improvement?

The detection of malware can improve in SonicWall NSa.

For how long have I used the solution?

I have been using SonicWall NSa for approximately seven years.

What do I think about the stability of the solution?

SonicWall NSa is stable.

What do I think about the scalability of the solution?

The scalability of SonicWall NSa is good.

We have approximately 2000 employees and 6000 students using the solution. We have plans to increase the usage of the solution in the future.

How are customer service and support?

The support is mostly online that we have received from SonicWall NSa.

I rate the support from SonicWall NSa a four out of five.

Which solution did I use previously and why did I switch?

We did not use another firewall previously.

How was the initial setup?

The initial setup of SonicWall NSa is straightforward. The full deployment took approximately two weeks.

What about the implementation team?

We had an integrator do the implementation of SonicWall NSa for us.

I am the only one who maintains the solution.

What other advice do I have?

SonicWall NSa is a straightforward firewall appliance, and most of the features are available.

I rate SonicWall NSa a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Associate - CloudOps at a tech services company with 10,001+ employees
Real User
Stable with good filtering and perfect for SMB-sized companies
Pros and Cons
  • "The filtering is excellent."
  • "The product likely isn't a good fit for a large organization."

What is our primary use case?

We primarily use the solution for security. It's used as a firewall.

What is most valuable?

The solution is very stable.

It's an excellent product for an SMB.

The filtering is excellent.

The solution is quite stable.

We found the initial setup to be straightforward.

You can scale the solution to a certain extent.

What needs improvement?

The product likely isn't a good fit for a large organization.

They need to elaborate on their business from a technical point of view. 

For how long have I used the solution?

I've been working with the solution for about four or more years at this point. It's been a while. 

What do I think about the stability of the solution?

The product scales quite well. There are no bugs. It's not glitchy. It doesn't crash or freeze. I find it to be reliable. 

What do I think about the scalability of the solution?

You can scale the solution. We haven't used it beyond 1,000 to 1,500 users. Beyond that, I'm not sure what it can handle. I haven't really tried to scale it too much.

Which solution did I use previously and why did I switch?

I've also used Palo Alto. I used it at my previous organization.

How was the initial setup?

We found the initial setup to be very straightforward. It's not overly complex or difficult. A company should have any problem with the process.

What other advice do I have?

We're a customer and an end-user. We don't have a business relationship with SonicWall.

I'd rate the solution at a seven out of ten. While we've been mostly happy with it, it's more for SMBs as opposed to larger organizations.

I'd recommend the product to small organizations for sure.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Security Manager at a manufacturing company with 51-200 employees
Real User
Less cumbersome than competitors
Pros and Cons
  • "Compared to Cisco, SonicWall NSa is much easier to configure."
  • "The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier."

What is our primary use case?

When it comes to securing VLANs, the primary use case for SonicWall NSa is VPNs. 

What is most valuable?

Compared to Cisco, SonicWall NSa is much easier to configure. Cisco tends to be cumbersome through the web interface. It's easy through the command line, but when you're troubleshooting something, you're usually not going through the command line. When you're digging through data trying to find if something happened, you're usually digging through the logs, through the web interface, because it should be much easier. In Cisco, the logs are odd and you have to be really particular on what you want. You have to look for specific details. 

This process is much easier SonicWall NSa. I want to know where the problem started and where it ended, that's it; and it's really clear in SonicWall NSa. Whereas in Cisco it's just not clear at all.

What needs improvement?

It would be amazing if all of the ports on the throughput devices were 10 gig or 100 gig. That would make it so much easier for me to designate 10 gigs throughout the whole network. Right now, with SonicWall NSa, I'm doing designations like "use 10 gigs through the whole network until you hit firewall." In that case, all of the traffic that has firewall enabled on it drops to one gig.

That causes issues with throughput, especially when you're talking about data stores and Ice Guzzy, or when you're splitting things out with VLANs. 

MAC address filtering on the VPN and on the firewall itself would be a good thing to add as well. If it's there, I don't know where it is.

Automation would also be good. 

The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier.

For how long have I used the solution?

I've used SonicWall probably on and off for the last couple of years. It depends on which client I'm working with.

What do I think about the stability of the solution?

SonicWall NSa is stable. 

What do I think about the scalability of the solution?

Just adding multiple sites is easy. Clustering them is pretty straightforward. But if I needed to expand them in series, that's a little bit more complicated.

How are customer service and technical support?

I've never used SonicWall tech support. 

How was the initial setup?

The initial setup is pretty straightforward. 

What other advice do I have?

Hire a network guy or have a service that's going to monitor and manage SonicWall NSa for you.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
President at a tech services company with 1-10 employees
Reseller
A reliable firewall but other options should be considered
Pros and Cons
  • "It's very flexible and meets our customer's needs."
  • "You can do zero-trust networking with them, but it's not easy."

What is our primary use case?

Mainly our customers use this solution as a general firewall. 

Currently, our most popular firewall is Fortinet FortiGate 40F. We do have all the way up to 100's, but most of our customers are small, medium-sized businesses.

We have a FortiAnalyzer that resides on Azure and we're getting a FortiManager because of the new capability to roll them out based on the serial number

With FortiManager and FortiAnalyzer, you have many more capabilities than you do with SonicWall.

How has it helped my organization?

I wouldn't say that. If it has no impact on them, it's doing its job correctly.

What is most valuable?

There are no specific features that you can say are better than anything else. It's very flexible and it meets our customer's needs.

What needs improvement?

The Fortinet Firewall is not the easiest firewall to maintain, nor is to set up and configure. Checkpoint and Sonos are much easier.

SonicWall, from my point of view is the same category as Fortinet. Checkpoint and Sonos are easier to use, but they don't have as many features as SonicWall.

You can do zero-trust networking with SonicWall, but it's not easy. Also, their desktop anti-virus sucks.

For how long have I used the solution?

I have been using SonicWall since it was Netscreen — which was years ago.

What do I think about the stability of the solution?


What do I think about the scalability of the solution?

When you buy it based on the load that you expect to use, there are no scalability issues, unless you swap them out.

How are customer service and technical support?

SonicWall has exceptional tech support. I would rate checkpoint support best, SonicWall next, and Fortinet would be third. I would give SonicWall's tech support a rating of 7.5 to eight.

The structure of dealing with them is good. Once you get through to a support person, the support is very good. But getting through, getting to the point where you have someone on the line can be difficult. 

Overall, they're good at their job and they speak English.

The level of tech support varies: sometimes you get lucky and they're exceptional, and sometimes it's somebody that isn't that good.

How was the initial setup?

If you don't set it up correctly, you are putting your customer's network at risk. They still haven't fixed a lot of the little issues that Dell introduced into the product line, but they're trying.

There are settings that if you don't set them correctly, you could potentially jeopardize your customer's network. 

SonicWall is probably easier to set up than Fortinet.

What's my experience with pricing, setup cost, and licensing?

The pricing of SonicWall is still in line with Fortinet and Checkpoint. Personally, if I were presented with a decision between SonicWall, Checkpoint, or Fortinet, it would be a no-brainer.

What other advice do I have?

If you're interested in SonicWall, consider checkpoint or Fortinet first.

On a scale from one to ten, I would give this solution a rating of seven.

They don't have independent testing. They haven't been independently rated — or another way to put it: Gardner rates them poorly. Because of this, we can't sell SonicWall to customers as easily as we can sell Fortinet or Checkpoint.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Amjad Edris - PeerSpot reviewer
Technical Support Engineer at Netco Security Solutions
Real User
Top 5
Simple to configure and easy to handle and communicate with
Pros and Cons
  • "SonicWall NSa's most valuable features are the ease of configuration and the GUI."
  • "An area for improvement would be SonicWall NSa's integration with antiviruses."

What is most valuable?

SonicWall NSa's most valuable features are the ease of configuration and the GUI. It's a web-based application, so we can easily configure all we want in the browser.

What needs improvement?

An area for improvement would be SonicWall NSa's integration with antiviruses. In the next release, SonicWall should include a wireless solution so we can implement the firewall in our networks and for wireless users and access points.

For how long have I used the solution?

I've been using SonicWall NSa for about two years.

What do I think about the stability of the solution?

SonicWall NSa is a stable system that's really easy to handle and communicate with.

How are customer service and support?

SonicWall's technical support is very responsive and helpful whenever we need support from them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I worked with PMG Firewall, but SonicWall has a higher level of compatibility, and the integration between the software and hardware gives us more speed in traffic and processing the data over the firewall.

How was the initial setup?

The initial setup was easy - we could implement rules for mapping, network traffic, and network address translation easily on our firewall. I would rate the ease of the setup as four out of five.

What other advice do I have?

SonicWall NSa is a great choice for any growing company - it's really helpful, and it's suitable for networks with limited or unlimited users. I would rate SonicWall NSa as eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at a manufacturing company with 1,001-5,000 employees
Real User
Has the features, but overall stability and usability are not there
Pros and Cons
  • "The product is working okay. The product is working feature-wise."
  • "The stability is not there. The features are there, but they are not stable. They need to improve on this product because I feel that they have launched this product without much R&D."

What is our primary use case?

Our primary use case for SonicWall NSa is as a public firewall, as an interface between our private network and the public network.

What is most valuable?

The product is working okay. The product is working feature-wise.

What needs improvement?

I would rate SonicWall NSa as an average product, not a very highly recommended one. It is an average product.

The stability is not there. The features are there, but they are not stable. They need to improve on this product because I feel that they have launched this product without much R&D.

For how long have I used the solution?

We are using SonicWall NSa for quite a long time, around 10 to 12 years, but that includes the the older model, which was the 5500. Now we have been using the 5600 model for the last two, three years.

What do I think about the stability of the solution?

Performance wise, they are good - not very good, but they're okay, just good.

They are not stable. It is a very unstable product.

For maintenance, we require one engineer from the support partner, one from the tech side, and one from our side, so three engineers and one manager.

What do I think about the scalability of the solution?

At any point in time we have more than 600 users.

We do not have plans to increase the number of users.

How are customer service and support?

Tech support is okay, but the product needs much improvement.

Which solution did I use previously and why did I switch?

We were not using a different solution before. We have always been using SonicWall, just the older model, which was 5500. We upgraded to 5600.

How was the initial setup?

The installation part of the initial setup was a painful experience. I felt at the time that it was not a finished product. They have to do more R&D on this product to improve it.

It took a very long time to set it up, to be honest. It took very long because they had some bugs and fixes. After so many fixes, it took them very long to install this product.

What about the implementation team?

Obviously, no OEM deals directly with them. We have their channel partners who did the installation.

What's my experience with pricing, setup cost, and licensing?

To be very honest, we are not satisfied with the 5600 product.

On a personal level, I would not recommend SonicWall NSa.

On a scale of one to ten, you can rate SonicWall NSa a six.

Which other solutions did I evaluate?

The license and the hardware both need to be renewed. The annual maintenance contract is there. So they have to renew the licenses.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: March 2024
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.