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Technical Lead at 64network security pvt ltd
Flexible, easy to set up and deploy, and the support is excellent
Pros and Cons
- "The most valuable features are flexibility, ease of setup, and it's a good product cost-wise."
- "The support is good, the product is good, it's easy to deploy and it can be done manually with no assistance from support."
- "There are a few areas that need improvement including the VPN, user management, and reporting."
- "There are a few areas that need improvement including the VPN, user management, and reporting."
What is our primary use case?
What is most valuable?
The most valuable features are flexibility, ease of setup, and it's a good product cost-wise.
What needs improvement?
There are a few areas that need improvement including the VPN, user management, and reporting.
What do I think about the stability of the solution?
It's a stable solution, we have not had any issues.
Buyer's Guide
SonicWall NSa
March 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,510 professionals have used our research since 2012.
What do I think about the scalability of the solution?
There are no issues with scaling this solution. It's a scalable product.
How are customer service and support?
Technical support is excellent.
How was the initial setup?
The initial setup is definitely user-friendly, it's easy.
It only takes an hour to deploy, which includes the configuration.
What's my experience with pricing, setup cost, and licensing?
The pricing is good and we are satisfied with the cost of this solution. They provide good value for the price.
What other advice do I have?
I would recommend this solution. The support is good, the product is good, it's easy to deploy and it can be done manually with no assistance from support.
Other than the hardware related issues that can be experienced, it's a good solution.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Security Analyst at a outsourcing company with 51-200 employees
User-friendly, easy to configure, good logging capabilities, and the pricing is good
Pros and Cons
- "This product is user-friendly and easy to configure."
- "SonicWall fulfills our requirements and it does it well."
- "It would help us a lot of SonicWall sent us more information about the latest updates and things that are changing."
- "It would help us a lot if SonicWall sent us more information about the latest updates and things that are changing."
What is our primary use case?
We use SonicWall NSA as part of our overall security solution.
How has it helped my organization?
This product handles what we're expecting in a box like this.
What is most valuable?
This product is user-friendly and easy to configure.
The logging is very good, as long as it is configured properly.
What needs improvement?
It would help us a lot of SonicWall sent us more information about the latest updates and things that are changing.
I would like to have the capability for full active-active mode.
For how long have I used the solution?
I have been working with SonicWall for about 14 years, since 2007.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
SonicWall is scalable. Depending on the size of the box that I have, if the demands increase then I can upscale it. These demands are based on the users and their activities. We have between 2,000 and 2,500 users.
How are customer service and technical support?
The support that I get from SonicWall is good. They have supported us for more than ten years and we haven't faced any issues with them to this point.
Which solution did I use previously and why did I switch?
I have not worked on any other platforms.
How was the initial setup?
SonicWall NSA is easy to install. I have not personally completed an installation lately, but it used to take me no more than half an hour to move from one box to another. The box can be configured offline and then moved online afterward, which makes it easier.
What about the implementation team?
I used to work on SonicWall regularly. Now, I am working as an IT analyst and my job is to check the SonicWall configuration and test it. For example, I have to check the policy and then audit which ports are open.
What's my experience with pricing, setup cost, and licensing?
The pricing and value are good.
What other advice do I have?
SonicWall fulfills our requirements and it does it well. My advice for anybody who is considering this product is to properly understand their requirements. As long as SonicWall meets the needs, I can recommend it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SonicWall NSa
March 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,510 professionals have used our research since 2012.
Owner at it logic
Good stability but the pricing is too high
Pros and Cons
- "The stability is better than other products."
- "What I like the most is that this is a one-time purchase with no renewal fees."
- "The pricing for this product in India is high and the fees should be reduced."
- "The pricing for this product in India is high and the fees should be reduced."
What is our primary use case?
We are system integrators and we install products for our customers. It is mainly used in Universities, for corporate use, and in the government sector as a firewall.
What is most valuable?
What I like the most is that this is a one-time purchase with no renewal fees.
The stability is better than other products.
What needs improvement?
The pricing for this product in India is high and the fees should be reduced.
The visual process needs improvement.
Because of the price, our customers prefer PSA. The price is what needs to be addressed in the next release, it's the only that that matters.
I would rate this solution a five out of ten.
For how long have I used the solution?
I have been using this solution for approximately 22 years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This is a scalable product. As our customer need increases we plan to increase our usage.
How are customer service and technical support?
Technical support is good and it is available online as well as offline.
Which solution did I use previously and why did I switch?
Currently, I am using SonicWall and Wildcard.
How was the initial setup?
The setup process was perfect.
It was straightforward and easy. This is not a complex product at all.
What about the implementation team?
We handle the integration for our customers.
What's my experience with pricing, setup cost, and licensing?
SonicWall is a one-time purchase and there is no renewal license.
What other advice do I have?
I would not recommend this solution because the price is too high. More than 30% of our customers prefer PSA because of the price.
In summary, the product is good but the price is too high.
I would rate this solution a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner/Founder at team one consulting
Excellent stability but has a complicated user interface
Pros and Cons
- "It has excellent stability."
- "We use SonicWall as the primary firewall for the internet connectivity of a multi-site educational organization."
- "The filter settings are confusing and overly complicated. The user interface can be improved."
- "The filter settings are confusing and overly complicated."
What is our primary use case?
We use SonicWall as the primary firewall for the internet connectivity of a multi-site educational organization. It is a private multi-site wide area network for an educational institution with around six sites. There are currently about 3000 users in this client's organization.
What is most valuable?
It has excellent stability.
What needs improvement?
The filter settings are confusing and overly complicated. The user interface can be improved.
For how long have I used the solution?
I have been using SonicWall NSA for a little bit over 10 years.
What do I think about the stability of the solution?
Stability is excellent.
What do I think about the scalability of the solution?
Scalability is marginal. SonicWall is currently tied to hardware, so the only way to scale is with new hardware.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
I would recommend this solution, but I would suggest allocating time to become familiar with the interface.
I would rate SonicWall NSA a seven out of ten. I would like to see usability enhancement, specifically around the filters.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Administrator at a manufacturing company with 51-200 employees
A very intuitive solution with very user friendly graphic interface
Pros and Cons
- "User friendly and intuitive."
- "I've found the best features of NSA are the graphic interface which is very user friendly and I also find the solution to be very intuitive."
- "Needs a more detailed reporting feature."
- "The reporting solution from SonicWall is not the greatest."
What is our primary use case?
We are end users of this solution and I'm a senior systems administrator.
What is most valuable?
At the end of the day, all the solutions in this category are more or less alike. They all do the same thing in different ways. I've found the best features of NSA are the graphic interface which is very user friendly and I also find the solution to be very intuitive. The product has more features than I can use.
What needs improvement?
The reporting solution from SonicWall is not the greatest. We have more than two firewalls and I expected we'd get more information from the reporting than we actually do. That area could definitely be improved. I've seen a couple of features on the firewall that I don't have use for because we're not a huge company, we're a 200-user company. The reporting feature is there, it would be nice if it was more detailed.
The firewall itself has the reporting tool. Obviously, it's not as complete as the solution that they want to sell because they provide it for free. It means that you need to get the software separately in order to get a better understanding of what's going on in your firewall. A good additional feature would be improvement on the firewall reporting feature without needing extra software or extra expense.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The firmware is very stable and I've never had issues with the stability of the operating system and I was several versions behind until recently. There were some minor bugs but that's because the firmware was not updated.
How are customer service and technical support?
The technical support is great. I've never had an issue where I've needed to wait more than a few minutes for them to fix it.
How was the initial setup?
At this office, the firewall was already configured when I started working here, so I only needed to make some adjustments. We have another office that we acquired recently, and I implemented the firewall there. The configuration was pretty straightforward. The graphical interface is very intuitive and that helps.
What's my experience with pricing, setup cost, and licensing?
Our licensing fees are paid annually. It's on par with whatever is on the market. They are all the same, so it's not high or low. It's on the same level as any other hardware in the same category.
What other advice do I have?
If I knew what I know today and I was starting from scratch with a SonicWall firewall, I'd get a consultant in for some advice. There are a couple of tricks that for me it would have been nice to know from the beginning because there are some rules in the defaults that I would've been happy to have known before. I would recommend getting a consultant to explain how the thing works, even if it's for a couple of hours.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Head at a construction company with 51-200 employees
It's a user-friendly solution, so I don't experience any problems with the device
Pros and Cons
- "We have utilized all the features. The most valuable are the URL filtering by category, DMZ zoning, load balancing and site-to-site VPN."
- "It's not hard to configure, it's user-friendly."
- "We also need to increase the throughput because the other devices are slower. The throughput will become slow. Since we're using VoIP, it tends to affect the voice quality. Even if you're using a quality service, it tends to decrease."
- "We also need to increase the throughput because the other devices are slower. The throughput will become slow, and since we're using VoIP, it tends to affect the voice quality."
What is our primary use case?
In the main office we have set up a SonicWall TZ device, and then from the branches, we have set up a lower branch model, the SonicWall, and then created site-to-site VPN. We then deployed the VoIP between those branches to the main office. We also deployed the firewall and the URL filtering between sites and the main office. So, we just enabled and created the different DMZ zones from the devices.
What is most valuable?
We have utilized all the features. The most valuable are the:
- URL filtering by category,
- DMZ zoning
- Load balancing
- The site-to-site VPN.
What needs improvement?
Because this is an old device, the throughput needs to improve. Right now, the only problem is that since it eight years devices had to keep up with the latest technology. Most of the devices are now linked to the plants. That is one thing that can be improved.
We also need to increase the throughput because the other devices are slower. The throughput will become slow. Since we're using VoIP, it tends to affect the voice quality. Even if you're using a quality service, it tends to decrease.
We're going to replace them. Since this is already eight years old, so we're going to replace the hardware but with a different brand.
For how long have I used the solution?
We have been using this solution for ten years.
It's deployed from the main office to the site office. So, we're using site-to-site VPN between project sites since we are a construction company.
What do I think about the stability of the solution?
There is no problem with the stability. Since the very start, I have not experienced any problem yet until recently during the quarantine, but the problem is now resolved. Since the requirement is to have a voice quality, we're using a platform like MS Team, Zoom, and it does not perform well when using those applications.
We have around 100 to 200-people using it. Most of them are users. It's on around 10 projects or 10 branches.
We only require one staff member for the deployment and maintenance.
How are customer service and technical support?
I have never called support. I only called when we first purchased it, if I had a question. I have not found any difficulties when contacting them, or just because I contacted only lower support. Then since it is a user-friendly solution, I didn't experience any problems with the device.
Which solution did I use previously and why did I switch?
We used Fortinet and Juniper NetScreen, but we already replaced them.
After seven years or five years, the performance degraded. Then we sourced from our local suppliers and got a recommendation from them and er also checked IT Central Station to compare each product.
How was the initial setup?
It's not hard to configure, it's user-friendly. It's very user-friendly. It's just the performance that's an issue because it has already aged out. It is already old.
What other advice do I have?
The quality and security support should be improved in the next release.
I would rate SonicWall NSA an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at Quartet Service Inc.
Stable, easy to install, and the global management system is helpful
Pros and Cons
- "The most valuable feature is the Global Management System."
- "Overall, this is a good solution and it's doing the job we need it to do."
- "Having to deal with too many lower-level people in technical support means that it takes longer to resolve issues, so escalating support tickets should be faster."
- "Having to deal with too many lower-level people in technical support means that it takes longer to resolve issues, so escalating support tickets should be faster."
What is our primary use case?
We are a managed service provider and SonicWall is our primary firewall. We offer this solution to customers as part of a rental program, as well as sell them outright.
What is most valuable?
The most valuable feature is the Global Management System. This is the driving force behind why we continue to use it.
What needs improvement?
Having to deal with too many lower-level people in technical support means that it takes longer to resolve issues, so escalating support tickets should be faster.
For how long have I used the solution?
I have bee using SonicWall at this company for nine years, although it was SonicWall TZ prior to SonicWall NSA. This company has been using it for longer than that. I also have experience with SonicWall that predates my time here.
What do I think about the stability of the solution?
SonicWall is very stable.
What do I think about the scalability of the solution?
I don't think that scalability is a pertinent criterion for firewalls because they're hard-coded by the ASICs that go into them. When we rent a firewall to a customer instead of selling one, that customer has an upgrade path available. In this regard, it is scalable because we can switch them to a larger model if they outgrow it. Otherwise, it's limited by the ASIC.
How are customer service and technical support?
The technical support from SonicWall is good. However, if it were easier to access where you were not stuck in a queue of people and forced to escalate problems it would be a bonus.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
Overall, this is a good solution and it's doing the job we need it to do. By in large, we don't have any complaints. There are always things that can be easier, but it's doing the job.
My advice for anybody who is implementing SonicWall NSA is that you can't be an expert on every brand. This means that you should pick a model, learn it very well, and build relationships with the support people at the vendor.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
IT Manager at a manufacturing company with 51-200 employees
Reasonably-priced and works well, but the VPN needs to be improved
Pros and Cons
- "The most valuable features are that it is reasonably-priced and works well."
- "The most valuable features are that it is reasonably-priced and works well."
- "I would like U.S.-based technical support."
- "Over time, this solution is becoming more complicated, and when I need support it often is not available."
What is our primary use case?
We have been using the SonicWall NSA firewall to keep our network safe.
What is most valuable?
The most valuable features are that it is reasonably-priced and works well.
What needs improvement?
Over time, this solution is becoming more complicated, and when I need support it often is not available. I would like U.S.-based technical support.
VPN functionality needs to be improved. As it is now, I need to combine another SSL VPN with my firewall. I want it to be done very easily.
For how long have I used the solution?
I have been using SonicWall for fifteen years.
What do I think about the stability of the solution?
The stability of SonicWall is fine.
What about the implementation team?
I have had SonicWall for a really long time and I have had people help me to set it up, although I have always understood what has been done. As it has been updated, it has become more involved and more complicated, and things have moved around so I have to spend time finding where things are in the newer versions.
Which other solutions did I evaluate?
I have been looking at Fortinet and am learning toward it to replace our SonicWall. The main reason that I am switching is that we need something with a built-in VPN.
From what I have learned to so, Fortinet is more expensive but easier to manage.
What other advice do I have?
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
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