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reviewer1522938 - PeerSpot reviewer
Network Security Engineer at a tech services company with 51-200 employees
Real User
Good threat protection, but the UTM needs improvement
Pros and Cons
  • "The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection)."
  • "The content ID needs to be improved."

What is our primary use case?

We are integrators, but for SonicWall, we use it for a specific project in industrial cybersecurity. It was for ransomware recovery and network restoration.

We did the firewall and the configuration for the ransomware prevention.

Our clients were using it to control the SCADA System in their industry.

What is most valuable?

The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection). Also, the ATP packet capture is helpful. We used these features during our restoration.

What needs improvement?

The content ID needs to be improved. If I compare it with Palo Alto, there are more features in Palo Alto that are not included in SonicWall. For example, PDoS is not available in the current version, that I could find.

They do have DLP and Host protection, but not PDoS.

Also, the IPS and the UTM need to be improved.

I haven't found anything regarding the IoT security in the device security on SonicWall.

For how long have I used the solution?

I have been working with SonicWall for one year.

We are working with NSA 3600, which is the latest version.

Buyer's Guide
SonicWall NSa
September 2025
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the stability of the solution?

We have no complaints about the model.

What do I think about the scalability of the solution?

The scalability level is medium. They are okay with the model, the throughput, and the traffic rate.

How are customer service and support?

We did not require technical support.

Which solution did I use previously and why did I switch?

Currently, we are running Palo Alto, Check Point, and SonicWall.

Two or three months ago, we were working with Fortinet FortiGate. We have also used Vyatta.

How was the initial setup?

This solution was not implemented properly.

What other advice do I have?

The AV enforcement feature in SonicWall is limited to only one vendor for antivirus, which is Kaspersky. It's the only antivirus solution that we can enforce through the firewall.

Other vendors provide you with multiple options such as Sophos, Kaspersky, Trend Micro, and Bitdefender.

I would rate SonicWall NSA a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1518225 - PeerSpot reviewer
Director Comercial at a tech services company with 201-500 employees
Real User
Stable and easy to deploy with useful deep packet inspection and intelligent application control features
Pros and Cons
  • "Deep packet inspection and intelligent application control are the most valuable features. It is a very updated solution. It is very current as compared to other brands and vendors."
  • "I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better. It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA."

What is our primary use case?

We use it to secure the perimeter of our company. We use all the integrated features of this Next-Generation Firewall. We are using NSA 3650.

How has it helped my organization?

The bandwidth consumption of the company has improved since we took control and restricted the music on YouTube being accessed on office computers. A lot of computers in the company were streaming, and we used the intelligent application control feature to control that.

What is most valuable?

Deep packet inspection and intelligent application control are the most valuable features. 

It is a very updated solution. It is very current as compared to other brands and vendors.

What needs improvement?

I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better.

It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA.

For how long have I used the solution?

I have been using this solution for approximately seven years.

What do I think about the stability of the solution?

It is stable. We have been representing SonicWall in Panama for approximately seven years. Our customers usually don't need any help from us. We don't have any customer attacks or downtime because of the lack of features in the product. It has been a very good experience.

What do I think about the scalability of the solution?

SonicWall has 12 different models for enterprises and service providers. They have a wide range of models to meet the needs of customers of all sizes.

We have all kinds of clients. We have service providers, and we have small, medium, and big companies as clients. In the biggest company, there are 25,000 users. It is a university here in Panama.

How are customer service and technical support?

It is always there when we need it. They have a very good service.

Which solution did I use previously and why did I switch?

Customers usually had FortiGate or WatchGuard. Those are the two major brands that we have replaced with SonicWall.

SonicWall is being represented by us here in Panama. FortiGate is a very strong solution here in Panama, but we're trying to get them out of our way. Price is the biggest thing that we might use to replace them. 

Support from the vendor is also a big thing here. WatchGuard has no representatives in Panama. They have no presence, so, it is very easy to replace them, but FortiGate is a difficult one to replace.

How was the initial setup?

It is straightforward. It has a wizard, and you just follow the steps. 

It took us one month because our personnel had to be trained. We need two or three people for its deployment. It is not that demanding on services.

What about the implementation team?

We implemented it with the assistance of SonicWall. 

What's my experience with pricing, setup cost, and licensing?

It would be better if it has a better price, but its price is okay considering the benefits that you receive.

What other advice do I have?

The operating system of all boxes is pretty much the same for enterprises as well as small businesses. It has the same behavior from the smallest model to the biggest one, which is a major advantage of SonicWall.

I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
SonicWall NSa
September 2025
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
871,408 professionals have used our research since 2012.
reviewer1447320 - PeerSpot reviewer
CISO at a manufacturing company with 10,001+ employees
Real User
A stable perimeter firewall with good support, but it is not scalable
Pros and Cons
  • "The technical support is very good."
  • "The scalability is something that should be improved."

What is our primary use case?

I am using the SonicWall NSA as a perimeter firewall to control the traffic flowing in and out of my system. It is also a wireless gateway, it used for traffic shaping, mapping, and publishing certain web tables on the internet.

What needs improvement?

The scalability is something that should be improved.

For how long have I used the solution?

I have been using the SonicWall NSA firewall for five years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

This solution is not scalable. We have approximately 2,000 users.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

We also use the Cyberoam 320AI. 

How was the initial setup?

The initial setup is straightforward. It took seven or eight days to complete the installation.

What about the implementation team?

The vendor's team completed the initial deployment for us.

We have a team of three engineers who manage the firewalls.

What other advice do I have?

UTM boxes are now obsolete and next-generation firewalls are the things that need to be put into place. Within the next three months, we are going to upgrade to a next-generation firewall.

For an enterprise, I think that I can recommend a SonicWall next-generation firewall. This is a discussion that we are already having with them. For small segments, such as a small office or home office environment, SonicWall is perfect.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager Information Technology Infrastructure at a wholesaler/distributor with 1,001-5,000 employees
Real User
Great support, reasonably-priced, and the VPN facilitates people working from home offices
Pros and Cons
  • "This product has kept us safe and we haven't had any breaches."
  • "Initially, it may be difficult for some people to learn and become acquainted with it."

What is our primary use case?

This product is the firewall that protects us from attacks from the internet.

How has it helped my organization?

This product has kept us safe and we haven't had any breaches.

What is most valuable?

The most valuable feature for us at the moment is the VPN, given that everybody has moved to home offices.

It is easy to integrate.

What needs improvement?

Initially, it may be difficult for some people to learn and become acquainted with it. I have been using it for a long time and find it straightforward to use.

For how long have I used the solution?

I have been using SonicWall NSA for about 20 years.

What do I think about the stability of the solution?

SonicWall NSA is very stable. It is refined and well-tested, and it has been around for almost 30 years. It's a proven technology.

What do I think about the scalability of the solution?

Each model scales to a certain point. If you outgrow it, then you buy another version.

Nobody specifically uses this product but every day, all of the company traffic goes through it.

How are customer service and technical support?

The technical support is great.

Which solution did I use previously and why did I switch?

At this site, SonicWall NSA is the only firewall that has been used.

How was the initial setup?

I found the initial setup to be straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable for what it does.

What other advice do I have?

My advice for anybody who is implementing this product is to get some training if it is your first time. It can be a little complex for new users.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Specialist at integra software
Real User
Feature-rich, scalable, stable ,and priced well
Pros and Cons
  • "We like the features, but the main thing is from a commercial and cost perspective it is very good."
  • "Vendor support needs improvement. The frequency of time and support should be increased."

How has it helped my organization?

SonicWall suits our business, also cost-wise, and commercial-wise. It is in a feasible range for our organization.

What is most valuable?

We like the features, but the main thing is from a commercial and cost perspective it is very good.

The interface is user-friendly.

What needs improvement?

Vendor support needs improvement. The frequency of time and support should be increased.

From a vendor perspective, we were expecting more support.

When we experience a technical issue, it should be rectified immediately. We are facing a delay with response and resolution.

For how long have I used the solution?

I have been using SonicWall NSA for approximately eight years.

What do I think about the stability of the solution?

SonicWall is stable.

What do I think about the scalability of the solution?

This is a scalable solution.

We have approximately 2,000 users.

Which solution did I use previously and why did I switch?

We are facing some issues with compatibility. We have moved to the latest version.

 Previously, we were using another version and the 5000 model of NSA.

How was the initial setup?

It is fine. It is user-friendly.

It took a month and a half to deploy

We have a dedicated team here. They handle all of our deployment and troubleshooting.

We have a team of six to seven administrators to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

SonicWall is not an expensive solution.

What other advice do I have?

I would recommend this version of SonicWall to others who are interested in implementing this solution. This latest version is quite fine.

I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Lead at 64network security pvt ltd
Reseller
Flexible, easy to set up and deploy, and the support is excellent
Pros and Cons
  • "The most valuable features are flexibility, ease of setup, and it's a good product cost-wise."
  • "There are a few areas that need improvement including the VPN, user management, and reporting."

What is our primary use case?

We are a reseller who provides products for our customer.

What is most valuable?

The most valuable features are flexibility, ease of setup, and it's a good product cost-wise.

What needs improvement?

There are a few areas that need improvement including the VPN, user management, and reporting.

What do I think about the stability of the solution?

It's a stable solution, we have not had any issues.

What do I think about the scalability of the solution?

There are no issues with scaling this solution. It's a scalable product.

How are customer service and technical support?

Technical support is excellent.

How was the initial setup?

The initial setup is definitely user-friendly, it's easy.

It only takes an hour to deploy, which includes the configuration.

What's my experience with pricing, setup cost, and licensing?

The pricing is good and we are satisfied with the cost of this solution. They provide good value for the price.

What other advice do I have?

I would recommend this solution. The support is good, the product is good, it's easy to deploy and it can be done manually with no assistance from support.

Other than the hardware related issues that can be experienced, it's a good solution.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1126683 - PeerSpot reviewer
IT Security Analyst at a outsourcing company with 51-200 employees
Real User
User-friendly, easy to configure, good logging capabilities, and the pricing is good
Pros and Cons
  • "This product is user-friendly and easy to configure."
  • "It would help us a lot of SonicWall sent us more information about the latest updates and things that are changing."

What is our primary use case?

We use SonicWall NSA as part of our overall security solution.

How has it helped my organization?

This product handles what we're expecting in a box like this.

What is most valuable?

This product is user-friendly and easy to configure.

The logging is very good, as long as it is configured properly.

What needs improvement?

It would help us a lot of SonicWall sent us more information about the latest updates and things that are changing.

I would like to have the capability for full active-active mode.

For how long have I used the solution?

I have been working with SonicWall for about 14 years, since 2007.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

SonicWall is scalable. Depending on the size of the box that I have, if the demands increase then I can upscale it. These demands are based on the users and their activities. We have between 2,000 and 2,500 users.

How are customer service and technical support?

The support that I get from SonicWall is good. They have supported us for more than ten years and we haven't faced any issues with them to this point.

Which solution did I use previously and why did I switch?

I have not worked on any other platforms.

How was the initial setup?

SonicWall NSA is easy to install. I have not personally completed an installation lately, but it used to take me no more than half an hour to move from one box to another. The box can be configured offline and then moved online afterward, which makes it easier.

What about the implementation team?

I used to work on SonicWall regularly. Now, I am working as an IT analyst and my job is to check the SonicWall configuration and test it. For example, I have to check the policy and then audit which ports are open.

What's my experience with pricing, setup cost, and licensing?

The pricing and value are good.

What other advice do I have?

SonicWall fulfills our requirements and it does it well. My advice for anybody who is considering this product is to properly understand their requirements. As long as SonicWall meets the needs, I can recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at It logic
Real User
Top 10
Good stability but the pricing is too high
Pros and Cons
  • "The stability is better than other products."
  • "The pricing for this product in India is high and the fees should be reduced."

What is our primary use case?

We are system integrators and we install products for our customers. It is mainly used in Universities, for corporate use, and in the government sector as a firewall.

What is most valuable?

What I like the most is that this is a one-time purchase with no renewal fees.

The stability is better than other products.

What needs improvement?

The pricing for this product in India is high and the fees should be reduced.

The visual process needs improvement.

Because of the price, our customers prefer PSA. The price is what needs to be addressed in the next release, it's the only that that matters.

I would rate this solution a five out of ten.

For how long have I used the solution?

I have been using this solution for approximately 22 years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This is a scalable product. As our customer need increases we plan to increase our usage.

How are customer service and technical support?

Technical support is good and it is available online as well as offline.

Which solution did I use previously and why did I switch?

Currently, I am using SonicWall and Wildcard.

How was the initial setup?

The setup process was perfect.

It was straightforward and easy. This is not a complex product at all.

What about the implementation team?

We handle the integration for our customers.

What's my experience with pricing, setup cost, and licensing?

SonicWall is a one-time purchase and there is no renewal license.

What other advice do I have?

I would not recommend this solution because the price is too high. More than 30% of our customers prefer PSA because of the price.

In summary, the product is good but the price is too high.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.