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Quality engineer of the 1st category at Modern Expo
Real User
Mar 23, 2021
Easy to scale, offers good value for money, and has good policies
Pros and Cons
  • "The functionality is the same whether it is on hardware or a virtual appliance. The interface is the same. It's nice that it's standardized."
  • "The solution is a good product with a good value for money."
  • "Some of the configurations could be better."
  • "It's not as easy to use, as, for example, Palo Alto. Some of the configurations could be better."

What is our primary use case?

We primarily use the solution just for IPsec tunnels. It's two routers between locations with IPsec tunnels, nothing more. We don't use their firewall capabilities.

What is most valuable?

The functionality is the same whether it is on hardware or a virtual appliance. The interface is the same. It's nice that it's standardized.

The solution is a good product with a good value for money.

The security capabilities and policies are good. They can do a lot of tasks with ease. 

The product is very useful for organizations with many locations. If you've got a lot of locations, the product can save you money as you don't need a physical box at each location.  

The scalability is very good as it really can cover multiple locations.

SonicWall offers NG capabilities in virtual appliances.

What needs improvement?

It's not as easy to use, as, for example, Palo Alto.

Some of the configurations could be better.

What do I think about the stability of the solution?

The solution is stable. We haven't had any issues so far.

Buyer's Guide
SonicWall NSa
March 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the scalability of the solution?

The scalability is quite good. You can scale well across locations very well for not too much cost. If a company needs to expand, it can do so relatively easily.

Also, cost-wise, it's very affordable to scale up. It's not expensive to add hardware and licenses as needed. They make upgrading very cheap.

We have 200 people on the solution. That said, they are using with IPsec tunnel. They don't use all of the capabilities of the hardware. They are using it just to encrypt tunneling between the sites.

We may not continue to sue the solution as we have found a solution that is better and that can help us get faster than IPsec can. We're looking instead at MACsec.

How are customer service and support?

I've never opened up a technical support case with the product. It's worked quite well, and we haven't run into trouble that would require us to reach out. I can't really speak to how helpful or responsive they are due to the fact that I have no experience with them.

Which solution did I use previously and why did I switch?

We've also worked with Palo Alto, Barracuda, and Sophos.

Palo Alto is more expensive to use and to scale. Sophos is very easy to set up. Barracuda also has NG capabilities, like SonicWall, and has the same limitations in terms of security policies. It also can take a bit longer to set up.

How was the initial setup?

I have ten years of IT experience, and therefore, for me, the entire implementation process was not overly difficult. They have good manuals that you can read through at the start. It's not a difficult process, especially if you are already comfortable with the technology.

Of course, it's not quite as straightforward as something like Sophos, which you can just plug in and have the vendor configure for you. However, that said, it's not too difficult.

What's my experience with pricing, setup cost, and licensing?

SonicWall still is only a dollar or Euro per gigabit. This means, of the IPsec, it's the cheapest solution. 

Due to the fact that we've got some projects now, we might abandon IPsec, as we had two Blade fibers with separate paths to a secondary location and we will start using MACsec. It's a layer 2 security. Therefore, we don't need IPsec anymore.

Originally, actually, we bought it without any licenses, just boxes with IPsec capabilities.

The pricing, in comparison to some solutions, such as Palo Alto, is much better.

What other advice do I have?

We're just a customer and an end-user.

I'd recommend the solution to other organizations. I tell everybody, if your business is a lot of locations and not so many personal policies, to check the SonicWall portfolio. You can configure it with two boxes and if you need to you can scale it without any trouble into the tens or hundreds.

In general, I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1518225 - PeerSpot reviewer
Director Comercial at a tech services company with 201-500 employees
Real User
Mar 5, 2021
Stable and easy to deploy with useful deep packet inspection and intelligent application control features
Pros and Cons
  • "Deep packet inspection and intelligent application control are the most valuable features. It is a very updated solution. It is very current as compared to other brands and vendors."
  • "We don't have any customer attacks or downtime because of the lack of features in the product."
  • "I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better. It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA."
  • "I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality."

What is our primary use case?

We use it to secure the perimeter of our company. We use all the integrated features of this Next-Generation Firewall. We are using NSA 3650.

How has it helped my organization?

The bandwidth consumption of the company has improved since we took control and restricted the music on YouTube being accessed on office computers. A lot of computers in the company were streaming, and we used the intelligent application control feature to control that.

What is most valuable?

Deep packet inspection and intelligent application control are the most valuable features. 

It is a very updated solution. It is very current as compared to other brands and vendors.

What needs improvement?

I would like to have a built-in vulnerability scanner in the firewall. It would be great to have such functionality. Its price could also be better.

It would also be good to have a local warehouse. It doesn't get damaged a lot, but if a customer needs a replacement, currently, it has to come from Miami or Mexico, which can take a few days. It would be better if they have a local warehouse from where we can just pick replacements and quickly solve a client's needs in terms of replacing equipment. It would be great to have it locally instead of waiting for it from Mexico or the USA.

For how long have I used the solution?

I have been using this solution for approximately seven years.

What do I think about the stability of the solution?

It is stable. We have been representing SonicWall in Panama for approximately seven years. Our customers usually don't need any help from us. We don't have any customer attacks or downtime because of the lack of features in the product. It has been a very good experience.

What do I think about the scalability of the solution?

SonicWall has 12 different models for enterprises and service providers. They have a wide range of models to meet the needs of customers of all sizes.

We have all kinds of clients. We have service providers, and we have small, medium, and big companies as clients. In the biggest company, there are 25,000 users. It is a university here in Panama.

How are customer service and technical support?

It is always there when we need it. They have a very good service.

Which solution did I use previously and why did I switch?

Customers usually had FortiGate or WatchGuard. Those are the two major brands that we have replaced with SonicWall.

SonicWall is being represented by us here in Panama. FortiGate is a very strong solution here in Panama, but we're trying to get them out of our way. Price is the biggest thing that we might use to replace them. 

Support from the vendor is also a big thing here. WatchGuard has no representatives in Panama. They have no presence, so, it is very easy to replace them, but FortiGate is a difficult one to replace.

How was the initial setup?

It is straightforward. It has a wizard, and you just follow the steps. 

It took us one month because our personnel had to be trained. We need two or three people for its deployment. It is not that demanding on services.

What about the implementation team?

We implemented it with the assistance of SonicWall. 

What's my experience with pricing, setup cost, and licensing?

It would be better if it has a better price, but its price is okay considering the benefits that you receive.

What other advice do I have?

The operating system of all boxes is pretty much the same for enterprises as well as small businesses. It has the same behavior from the smallest model to the biggest one, which is a major advantage of SonicWall.

I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
SonicWall NSa
March 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,510 professionals have used our research since 2012.
reviewer1384011 - PeerSpot reviewer
IT Manager at a educational organization with 51-200 employees
Real User
Jan 29, 2021
A stable solution that meets our requirements and has good support
Pros and Cons
  • "It is able to fulfill my requirements. It protects our network environment. It has control over IPS, signatures, and it can also manage bandwidth and mapping. It is also stable and has good support."
  • "It is able to fulfill my requirements, protects our network environment, has control over IPS and signatures, can manage bandwidth and mapping, and is also stable with good support."
  • "It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud."
  • "It is not scalable."

What is our primary use case?

We are using SonicWall NSA 2600 for firewall purposes. We have its latest version.

What is most valuable?

It is able to fulfill my requirements. It protects our network environment. It has control over IPS, signatures, and it can also manage bandwidth and mapping. It is also stable and has good support.

What needs improvement?

It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud. 

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It has been stable. There are no issues with its stability.

What do I think about the scalability of the solution?

It is not scalable. We can upgrade to a new box depending on the subscription. We have a three-year subscription, so we will continue with it for three years. After that, we would look for an alternative tool based on our requirements. Currently, we have approximately 250 plus users.

How are customer service and technical support?

We have a license for support. We can raise a ticket if we need any assistance from their support. They are good, and I am satisfied with their support. They always take care of customer satisfaction. There might be a delay or something, but at the end of the day, they resolve the issues.

Which solution did I use previously and why did I switch?

I have used other solutions. Palo Alto and Sophos are good solutions. FortiGate is also good, and it allows you to see and manage everything from one control. Some of the features available in other solutions might not be available in SonicWall NSA, but it is fulfilling my requirements.

How was the initial setup?

We don't really need any support with the installation. There are a lot of knowledge documents. We also have a license for support, and if required, we can get support.

What about the implementation team?

We have only two people who have been managing it for the last three years or so. We didn't face any challenges.

What's my experience with pricing, setup cost, and licensing?

Its price is okay.

What other advice do I have?

I would recommend this solution to others. I am satisfied with this solution.

I would rate SonicWall NSA an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Network Administrator at cogniter
Real User
Dec 18, 2020
Easy and quick to deploy, good stability, and helpful support
Pros and Cons
  • "SonicWall NSA is easy to deploy, easy to maintain, and easy to configure."
  • "The most valuable features are the antivirus and reporting, and SonicWall NSA is easy to deploy, easy to maintain, and easy to configure."
  • "The reporting feature could be better because most of the companies want to have the analytics included, which is something that you have to buy separately."
  • "The reporting feature could be better because most of the companies want to have the analytics included, which is something that you have to buy separately."

What is our primary use case?

We are a software development company, and we have approximately 100 to 125 users working at the same time. This firewall is part of our security solution and we are planning to upgrade it to a TZ or another NSA model.

What is most valuable?

The most valuable features are the antivirus and reporting.

SonicWall NSA is easy to deploy, easy to maintain, and easy to configure. There are lots of features, which is really good for us

What needs improvement?

The reporting feature could be better because most of the companies want to have the analytics included, which is something that you have to buy separately.

For how long have I used the solution?

We bought our SonicWall NSA between nine and ten years ago.

What do I think about the stability of the solution?

This is a stable solution, as per our needs. We have not experienced any problems with it.

What do I think about the scalability of the solution?

We have 125 concurrent users at this time.

Which solution did I use previously and why did I switch?

We are planning to replace the current model with either a TZ or another NSA.

How was the initial setup?

The NSA model is very easy to deploy and it does not take a long time to do.

What about the implementation team?

I deployed it myself. I watched some videos online and then completed the deployment.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis, and we are happy with the pricing. This is one of the reasons that we choose this product.

What other advice do I have?

This is definitely a product that I can recommend to others.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1447320 - PeerSpot reviewer
CISO at a manufacturing company with 10,001+ employees
Real User
Nov 30, 2020
A stable perimeter firewall with good support, but it is not scalable
Pros and Cons
  • "The technical support is very good."
  • "For small segments, such as a small office or home office environment, SonicWall is perfect."
  • "The scalability is something that should be improved."
  • "The scalability is something that should be improved."

What is our primary use case?

I am using the SonicWall NSA as a perimeter firewall to control the traffic flowing in and out of my system. It is also a wireless gateway, it used for traffic shaping, mapping, and publishing certain web tables on the internet.

What needs improvement?

The scalability is something that should be improved.

For how long have I used the solution?

I have been using the SonicWall NSA firewall for five years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

This solution is not scalable. We have approximately 2,000 users.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

We also use the Cyberoam 320AI. 

How was the initial setup?

The initial setup is straightforward. It took seven or eight days to complete the installation.

What about the implementation team?

The vendor's team completed the initial deployment for us.

We have a team of three engineers who manage the firewalls.

What other advice do I have?

UTM boxes are now obsolete and next-generation firewalls are the things that need to be put into place. Within the next three months, we are going to upgrade to a next-generation firewall.

For an enterprise, I think that I can recommend a SonicWall next-generation firewall. This is a discussion that we are already having with them. For small segments, such as a small office or home office environment, SonicWall is perfect.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1112532 - PeerSpot reviewer
President at a tech services company with 1-10 employees
Reseller
Nov 6, 2020
A reliable firewall but other options should be considered
Pros and Cons
  • "It's very flexible and meets our customer's needs."
  • "SonicWall has exceptional tech support."
  • "You can do zero-trust networking with them, but it's not easy."
  • "Also, their desktop anti-virus sucks."

What is our primary use case?

Mainly our customers use this solution as a general firewall. 

Currently, our most popular firewall is Fortinet FortiGate 40F. We do have all the way up to 100's, but most of our customers are small, medium-sized businesses.

We have a FortiAnalyzer that resides on Azure and we're getting a FortiManager because of the new capability to roll them out based on the serial number

With FortiManager and FortiAnalyzer, you have many more capabilities than you do with SonicWall.

How has it helped my organization?

I wouldn't say that. If it has no impact on them, it's doing its job correctly.

What is most valuable?

There are no specific features that you can say are better than anything else. It's very flexible and it meets our customer's needs.

What needs improvement?

The Fortinet Firewall is not the easiest firewall to maintain, nor is to set up and configure. Checkpoint and Sonos are much easier.

SonicWall, from my point of view is the same category as Fortinet. Checkpoint and Sonos are easier to use, but they don't have as many features as SonicWall.

You can do zero-trust networking with SonicWall, but it's not easy. Also, their desktop anti-virus sucks.

For how long have I used the solution?

I have been using SonicWall since it was Netscreen — which was years ago.

What do I think about the stability of the solution?


What do I think about the scalability of the solution?

When you buy it based on the load that you expect to use, there are no scalability issues, unless you swap them out.

How are customer service and technical support?

SonicWall has exceptional tech support. I would rate checkpoint support best, SonicWall next, and Fortinet would be third. I would give SonicWall's tech support a rating of 7.5 to eight.

The structure of dealing with them is good. Once you get through to a support person, the support is very good. But getting through, getting to the point where you have someone on the line can be difficult. 

Overall, they're good at their job and they speak English.

The level of tech support varies: sometimes you get lucky and they're exceptional, and sometimes it's somebody that isn't that good.

How was the initial setup?

If you don't set it up correctly, you are putting your customer's network at risk. They still haven't fixed a lot of the little issues that Dell introduced into the product line, but they're trying.

There are settings that if you don't set them correctly, you could potentially jeopardize your customer's network. 

SonicWall is probably easier to set up than Fortinet.

What's my experience with pricing, setup cost, and licensing?

The pricing of SonicWall is still in line with Fortinet and Checkpoint. Personally, if I were presented with a decision between SonicWall, Checkpoint, or Fortinet, it would be a no-brainer.

What other advice do I have?

If you're interested in SonicWall, consider checkpoint or Fortinet first.

On a scale from one to ten, I would give this solution a rating of seven.

They don't have independent testing. They haven't been independently rated — or another way to put it: Gardner rates them poorly. Because of this, we can't sell SonicWall to customers as easily as we can sell Fortinet or Checkpoint.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Senior Manager Information Technology Infrastructure at a wholesaler/distributor with 1,001-5,000 employees
Real User
Oct 18, 2020
Great support, reasonably-priced, and the VPN facilitates people working from home offices
Pros and Cons
  • "This product has kept us safe and we haven't had any breaches."
  • "This product has kept us safe and we haven't had any breaches."
  • "Initially, it may be difficult for some people to learn and become acquainted with it."
  • "Initially, it may be difficult for some people to learn and become acquainted with it."

What is our primary use case?

This product is the firewall that protects us from attacks from the internet.

How has it helped my organization?

This product has kept us safe and we haven't had any breaches.

What is most valuable?

The most valuable feature for us at the moment is the VPN, given that everybody has moved to home offices.

It is easy to integrate.

What needs improvement?

Initially, it may be difficult for some people to learn and become acquainted with it. I have been using it for a long time and find it straightforward to use.

For how long have I used the solution?

I have been using SonicWall NSA for about 20 years.

What do I think about the stability of the solution?

SonicWall NSA is very stable. It is refined and well-tested, and it has been around for almost 30 years. It's a proven technology.

What do I think about the scalability of the solution?

Each model scales to a certain point. If you outgrow it, then you buy another version.

Nobody specifically uses this product but every day, all of the company traffic goes through it.

How are customer service and technical support?

The technical support is great.

Which solution did I use previously and why did I switch?

At this site, SonicWall NSA is the only firewall that has been used.

How was the initial setup?

I found the initial setup to be straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable for what it does.

What other advice do I have?

My advice for anybody who is implementing this product is to get some training if it is your first time. It can be a little complex for new users.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Specialist at integra software
Real User
Oct 13, 2020
Feature-rich, scalable, stable ,and priced well
Pros and Cons
  • "We like the features, but the main thing is from a commercial and cost perspective it is very good."
  • "We like the features, but the main thing is from a commercial and cost perspective it is very good."
  • "Vendor support needs improvement. The frequency of time and support should be increased."
  • "Vendor support needs improvement. The frequency of time and support should be increased."

How has it helped my organization?

SonicWall suits our business, also cost-wise, and commercial-wise. It is in a feasible range for our organization.

What is most valuable?

We like the features, but the main thing is from a commercial and cost perspective it is very good.

The interface is user-friendly.

What needs improvement?

Vendor support needs improvement. The frequency of time and support should be increased.

From a vendor perspective, we were expecting more support.

When we experience a technical issue, it should be rectified immediately. We are facing a delay with response and resolution.

For how long have I used the solution?

I have been using SonicWall NSA for approximately eight years.

What do I think about the stability of the solution?

SonicWall is stable.

What do I think about the scalability of the solution?

This is a scalable solution.

We have approximately 2,000 users.

Which solution did I use previously and why did I switch?

We are facing some issues with compatibility. We have moved to the latest version.

 Previously, we were using another version and the 5000 model of NSA.

How was the initial setup?

It is fine. It is user-friendly.

It took a month and a half to deploy

We have a dedicated team here. They handle all of our deployment and troubleshooting.

We have a team of six to seven administrators to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

SonicWall is not an expensive solution.

What other advice do I have?

I would recommend this version of SonicWall to others who are interested in implementing this solution. This latest version is quite fine.

I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.