We are using SonicWall NSa as a network firewall and for segmentation on internal networks. We are using this firewall on the application level ID. We are using it for specific segmentation between production LANs and between technologies.
IT architect, Integrator at Ujv
Simple setup, easy to maintain, but expensive
Pros and Cons
- "Overall SonicWall NSa is a good solution for our use case."
- "We have used other solutions such as pfSense and Linux native firewalls. I prefer SonicWall NSa but if you are going to use something for an enterprise you need another solution."
What is our primary use case?
What is most valuable?
Overall SonicWall NSa is a good solution for our use case.
What needs improvement?
The solution's price could be reduced. It is expensive.
For how long have I used the solution?
I have been using SonicWall NSa for approximately four years.
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What do I think about the stability of the solution?
SonicWall NSa is highly stable.
What do I think about the scalability of the solution?
The scalability of SonicWall NSa is good. We have approximately 2,000 users using it.
How are customer service and support?
I did not use the support from SonicWall NSa.
Which solution did I use previously and why did I switch?
We have used other solutions such as pfSense and Linux native firewalls. I prefer SonicWall NSa but if you are going to use something for an enterprise you need another solution.
How was the initial setup?
We have been using the solution for many years which has made the initial setup easy for us.
What was our ROI?
SonicWall NSa is worth the money we paid.
What's my experience with pricing, setup cost, and licensing?
The price of SonicWall NSa is expensive.
What other advice do I have?
The solution does not require a lot of maintenance. We have a specific team now for all technology, all for all infrastructure technologies.
I rate SonicWall NSa a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Staff at Holy Name University
Useful controls, scalable, and most features available
Pros and Cons
- "The most valuable feature of SonicWall NSa is the control aspect of the solution."
- "The detection of malware can improve in SonicWall NSa."
What is our primary use case?
I am using SonicWall NSa as a firewall for many of its functionality, such as intrusion detection and traffic control.
What is most valuable?
The most valuable feature of SonicWall NSa is the control aspect of the solution.
What needs improvement?
The detection of malware can improve in SonicWall NSa.
For how long have I used the solution?
I have been using SonicWall NSa for approximately seven years.
What do I think about the stability of the solution?
SonicWall NSa is stable.
What do I think about the scalability of the solution?
The scalability of SonicWall NSa is good.
We have approximately 2000 employees and 6000 students using the solution. We have plans to increase the usage of the solution in the future.
How are customer service and support?
The support is mostly online that we have received from SonicWall NSa.
I rate the support from SonicWall NSa a four out of five.
Which solution did I use previously and why did I switch?
We did not use another firewall previously.
How was the initial setup?
The initial setup of SonicWall NSa is straightforward. The full deployment took approximately two weeks.
What about the implementation team?
We had an integrator do the implementation of SonicWall NSa for us.
I am the only one who maintains the solution.
What other advice do I have?
SonicWall NSa is a straightforward firewall appliance, and most of the features are available.
I rate SonicWall NSa a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SonicWall NSa
May 2025

Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Technical Lead at 64network security pvt ltd
it has the CFS agent, which isn't available in any other competing solution
Pros and Cons
- "SonicWall has all the usual functions, like LAN configurations, security features, word filters, etc., but it also has the CFS agent, which isn't available in any other firewall. Reporting port support is also there."
- "The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature."
What is our primary use case?
SonicWall is for general security purposes.
What is most valuable?
SonicWall has all the usual functions, like LAN configurations, security features, word filters, etc., but it also has the CFS agent, which isn't available in any other firewall. Reporting port support is also there.
I also like the ability to manage all the firewalls from a single location. We can support all those things from this application. It's a cloud-based solution.
What needs improvement?
The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature.
For how long have I used the solution?
I've used SonicWall for about seven years.
What do I think about the stability of the solution?
SonicWall NSa is reliable.
What do I think about the scalability of the solution?
It's cloud-based, so the scalability is good, and it's suitable for any size of customer.
How are customer service and support?
SonicWall support is good. I rate it 10 out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
SonicWall NSa is easy to understand. The initial setup for any firewall is straightforward. Having a single console is also good. The deployment time can vary depending on the client's requirements, like VPNs, routing, policies, load balancing, etc. At most, it will take one hour. I rate it 10 out of 10 for ease of setup. After deployment, SonicWall doesn't require specific maintenance.
What about the implementation team?
We are resellers, so the clients who purchase the firewall deploy it themselves. We provide support, too.
What other advice do I have?
I rate SonicWall NSa nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical Support Engineer at Netco Security Solutions
Simple to configure and easy to handle and communicate with
Pros and Cons
- "SonicWall NSa's most valuable features are the ease of configuration and the GUI."
- "An area for improvement would be SonicWall NSa's integration with antiviruses."
What is most valuable?
SonicWall NSa's most valuable features are the ease of configuration and the GUI. It's a web-based application, so we can easily configure all we want in the browser.
What needs improvement?
An area for improvement would be SonicWall NSa's integration with antiviruses. In the next release, SonicWall should include a wireless solution so we can implement the firewall in our networks and for wireless users and access points.
For how long have I used the solution?
I've been using SonicWall NSa for about two years.
What do I think about the stability of the solution?
SonicWall NSa is a stable system that's really easy to handle and communicate with.
How are customer service and support?
SonicWall's technical support is very responsive and helpful whenever we need support from them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I worked with PMG Firewall, but SonicWall has a higher level of compatibility, and the integration between the software and hardware gives us more speed in traffic and processing the data over the firewall.
How was the initial setup?
The initial setup was easy - we could implement rules for mapping, network traffic, and network address translation easily on our firewall. I would rate the ease of the setup as four out of five.
What other advice do I have?
SonicWall NSa is a great choice for any growing company - it's really helpful, and it's suitable for networks with limited or unlimited users. I would rate SonicWall NSa as eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a manufacturing company with 1,001-5,000 employees
Has the features, but overall stability and usability are not there
Pros and Cons
- "The product is working okay. The product is working feature-wise."
- "The stability is not there. The features are there, but they are not stable. They need to improve on this product because I feel that they have launched this product without much R&D."
What is our primary use case?
Our primary use case for SonicWall NSa is as a public firewall, as an interface between our private network and the public network.
What is most valuable?
The product is working okay. The product is working feature-wise.
What needs improvement?
I would rate SonicWall NSa as an average product, not a very highly recommended one. It is an average product.
The stability is not there. The features are there, but they are not stable. They need to improve on this product because I feel that they have launched this product without much R&D.
For how long have I used the solution?
We are using SonicWall NSa for quite a long time, around 10 to 12 years, but that includes the the older model, which was the 5500. Now we have been using the 5600 model for the last two, three years.
What do I think about the stability of the solution?
Performance wise, they are good - not very good, but they're okay, just good.
They are not stable. It is a very unstable product.
For maintenance, we require one engineer from the support partner, one from the tech side, and one from our side, so three engineers and one manager.
What do I think about the scalability of the solution?
At any point in time we have more than 600 users.
We do not have plans to increase the number of users.
How are customer service and support?
Tech support is okay, but the product needs much improvement.
Which solution did I use previously and why did I switch?
We were not using a different solution before. We have always been using SonicWall, just the older model, which was 5500. We upgraded to 5600.
How was the initial setup?
The installation part of the initial setup was a painful experience. I felt at the time that it was not a finished product. They have to do more R&D on this product to improve it.
It took a very long time to set it up, to be honest. It took very long because they had some bugs and fixes. After so many fixes, it took them very long to install this product.
What about the implementation team?
Obviously, no OEM deals directly with them. We have their channel partners who did the installation.
What's my experience with pricing, setup cost, and licensing?
To be very honest, we are not satisfied with the 5600 product.
On a personal level, I would not recommend SonicWall NSa.
On a scale of one to ten, you can rate SonicWall NSa a six.
Which other solutions did I evaluate?
The license and the hardware both need to be renewed. The annual maintenance contract is there. So they have to renew the licenses.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Associate - CloudOps at a tech services company with 10,001+ employees
Stable with good filtering and perfect for SMB-sized companies
Pros and Cons
- "The filtering is excellent."
- "The product likely isn't a good fit for a large organization."
What is our primary use case?
We primarily use the solution for security. It's used as a firewall.
What is most valuable?
The solution is very stable.
It's an excellent product for an SMB.
The filtering is excellent.
The solution is quite stable.
We found the initial setup to be straightforward.
You can scale the solution to a certain extent.
What needs improvement?
The product likely isn't a good fit for a large organization.
They need to elaborate on their business from a technical point of view.
For how long have I used the solution?
I've been working with the solution for about four or more years at this point. It's been a while.
What do I think about the stability of the solution?
The product scales quite well. There are no bugs. It's not glitchy. It doesn't crash or freeze. I find it to be reliable.
What do I think about the scalability of the solution?
You can scale the solution. We haven't used it beyond 1,000 to 1,500 users. Beyond that, I'm not sure what it can handle. I haven't really tried to scale it too much.
Which solution did I use previously and why did I switch?
I've also used Palo Alto. I used it at my previous organization.
How was the initial setup?
We found the initial setup to be very straightforward. It's not overly complex or difficult. A company should have any problem with the process.
What other advice do I have?
We're a customer and an end-user. We don't have a business relationship with SonicWall.
I'd rate the solution at a seven out of ten. While we've been mostly happy with it, it's more for SMBs as opposed to larger organizations.
I'd recommend the product to small organizations for sure.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Quality engineer of the 1st category at Modern Expo
Easy to scale, offers good value for money, and has good policies
Pros and Cons
- "The functionality is the same whether it is on hardware or a virtual appliance. The interface is the same. It's nice that it's standardized."
- "Some of the configurations could be better."
What is our primary use case?
We primarily use the solution just for IPsec tunnels. It's two routers between locations with IPsec tunnels, nothing more. We don't use their firewall capabilities.
What is most valuable?
The functionality is the same whether it is on hardware or a virtual appliance. The interface is the same. It's nice that it's standardized.
The solution is a good product with a good value for money.
The security capabilities and policies are good. They can do a lot of tasks with ease.
The product is very useful for organizations with many locations. If you've got a lot of locations, the product can save you money as you don't need a physical box at each location.
The scalability is very good as it really can cover multiple locations.
SonicWall offers NG capabilities in virtual appliances.
What needs improvement?
It's not as easy to use, as, for example, Palo Alto.
Some of the configurations could be better.
What do I think about the stability of the solution?
The solution is stable. We haven't had any issues so far.
What do I think about the scalability of the solution?
The scalability is quite good. You can scale well across locations very well for not too much cost. If a company needs to expand, it can do so relatively easily.
Also, cost-wise, it's very affordable to scale up. It's not expensive to add hardware and licenses as needed. They make upgrading very cheap.
We have 200 people on the solution. That said, they are using with IPsec tunnel. They don't use all of the capabilities of the hardware. They are using it just to encrypt tunneling between the sites.
We may not continue to sue the solution as we have found a solution that is better and that can help us get faster than IPsec can. We're looking instead at MACsec.
How are customer service and technical support?
I've never opened up a technical support case with the product. It's worked quite well, and we haven't run into trouble that would require us to reach out. I can't really speak to how helpful or responsive they are due to the fact that I have no experience with them.
Which solution did I use previously and why did I switch?
We've also worked with Palo Alto, Barracuda, and Sophos.
Palo Alto is more expensive to use and to scale. Sophos is very easy to set up. Barracuda also has NG capabilities, like SonicWall, and has the same limitations in terms of security policies. It also can take a bit longer to set up.
How was the initial setup?
I have ten years of IT experience, and therefore, for me, the entire implementation process was not overly difficult. They have good manuals that you can read through at the start. It's not a difficult process, especially if you are already comfortable with the technology.
Of course, it's not quite as straightforward as something like Sophos, which you can just plug in and have the vendor configure for you. However, that said, it's not too difficult.
What's my experience with pricing, setup cost, and licensing?
SonicWall still is only a dollar or Euro per gigabit. This means, of the IPsec, it's the cheapest solution.
Due to the fact that we've got some projects now, we might abandon IPsec, as we had two Blade fibers with separate paths to a secondary location and we will start using MACsec. It's a layer 2 security. Therefore, we don't need IPsec anymore.
Originally, actually, we bought it without any licenses, just boxes with IPsec capabilities.
The pricing, in comparison to some solutions, such as Palo Alto, is much better.
What other advice do I have?
We're just a customer and an end-user.
I'd recommend the solution to other organizations. I tell everybody, if your business is a lot of locations and not so many personal policies, to check the SonicWall portfolio. You can configure it with two boxes and if you need to you can scale it without any trouble into the tens or hundreds.
In general, I would rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Manager at a manufacturing company with 51-200 employees
Less cumbersome than competitors
Pros and Cons
- "Compared to Cisco, SonicWall NSa is much easier to configure."
- "The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier."
What is our primary use case?
When it comes to securing VLANs, the primary use case for SonicWall NSa is VPNs.
What is most valuable?
Compared to Cisco, SonicWall NSa is much easier to configure. Cisco tends to be cumbersome through the web interface. It's easy through the command line, but when you're troubleshooting something, you're usually not going through the command line. When you're digging through data trying to find if something happened, you're usually digging through the logs, through the web interface, because it should be much easier. In Cisco, the logs are odd and you have to be really particular on what you want. You have to look for specific details.
This process is much easier SonicWall NSa. I want to know where the problem started and where it ended, that's it; and it's really clear in SonicWall NSa. Whereas in Cisco it's just not clear at all.
What needs improvement?
It would be amazing if all of the ports on the throughput devices were 10 gig or 100 gig. That would make it so much easier for me to designate 10 gigs throughout the whole network. Right now, with SonicWall NSa, I'm doing designations like "use 10 gigs through the whole network until you hit firewall." In that case, all of the traffic that has firewall enabled on it drops to one gig.
That causes issues with throughput, especially when you're talking about data stores and Ice Guzzy, or when you're splitting things out with VLANs.
MAC address filtering on the VPN and on the firewall itself would be a good thing to add as well. If it's there, I don't know where it is.
Automation would also be good.
The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier.
For how long have I used the solution?
I've used SonicWall probably on and off for the last couple of years. It depends on which client I'm working with.
What do I think about the stability of the solution?
SonicWall NSa is stable.
What do I think about the scalability of the solution?
Just adding multiple sites is easy. Clustering them is pretty straightforward. But if I needed to expand them in series, that's a little bit more complicated.
How are customer service and technical support?
I've never used SonicWall tech support.
How was the initial setup?
The initial setup is pretty straightforward.
What other advice do I have?
Hire a network guy or have a service that's going to monitor and manage SonicWall NSa for you.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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