The solution is primarily used as a perimeter firewall for a gateway toward public internet traffic. Basically, it is a gateway between our internal network and public traffic.
Manager at a manufacturing company with 1,001-5,000 employees
Good content filtering but needs better software and has a faulty DPI SSL feature
Pros and Cons
- "The basic firewall rules of the solution are great."
- "Feature wise, the content filtering is good."
- "The product has a lot of bugs, actually. We are facing some issues with this product. The DPI SSL feature which is there, it is not working properly."
What is our primary use case?
What is most valuable?
Feature wise, the content filtering is good.
The basic firewall rules of the solution are great.
What needs improvement?
The product has a lot of bugs, actually. We are facing some issues with this product. The DPI SSL feature which is there, it is not working properly.
The IRL, when it was installed, had us facing some issues. However, as they kept on uploading the images, the issues are starting to get fixed.
They already have this feature of advanced capture, set rotation, and so it is a next-generation firewall only. They could improve on their software side. Their software, which is managing the hardware, it's not up to the mark.
For how long have I used the solution?
We've been using our current particular model (NSA 5600, the most current model) for the last two years. The other firewall we were using, SonicWall 5500 we've used for the last seven or eight years.
Buyer's Guide
SonicWall NSa
August 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,349 professionals have used our research since 2012.
What do I think about the stability of the solution?
It took some time for us to establish stability within the solution at the beginning. At this point, we find it to be quite stable except for the DPI SSL feature.
What do I think about the scalability of the solution?
We had already scaled from the older version, the 5500, however, the 5600, is quite a new product. They have since changed the OS, so it ended up being a bit complex from the earlier version. The complexity is there, obviously. It's not that easy to manage. You really need to have someone with knowledge right there with you.
It is an internal firewall. All of our traffic, internal traffic, goes through this firewall only. There are somewhere around, at any point in time, 600, 700 users. We have total sync of 2,000 users, 2,000 plus. But at any point in time, 600 users are there, connected. It runs continuously, on a daily basis.
How are customer service and support?
We've never contacted technical support in the past. We go through our vendor. We don't call SonicWall.
Which solution did I use previously and why did I switch?
While there are a lot of options on the market, we only use SonicWall at this time. We have used Sophos in the past previously. We found that Sophos Firewall had more flexibility compared to SonicWall, especially in the configuration capabilities.
How was the initial setup?
he initial setup was actually it was done by our vendor partner. And it was not difficult for them. However, during the initial set up, we faced some issues. It was not easy until there were image upgrades, and now those issues are fixed.
We've also outsourced the maintenance part of the solution's upkeep to our vendor. We only do the followup and we level call. Basic manageability, they do the operation, we manage at our end. Basic operations. But for other calls, we level call with the vendor.
What about the implementation team?
We hired our vendor partner to do the initial implementation for us. We didn't handle it in-house.
What's my experience with pricing, setup cost, and licensing?
I'm not sure what the pricing of the product is. It falls within a middle range in terms of pricing. It' not the cheapest or more expensive.
The SSL VPN feature, which is what we needed to purchase, is a separate license.
Which other solutions did I evaluate?
There's a lot of firewalls available, including Cisco, FortiGate, and Juniper firewalls too. There are many alternatives.
What other advice do I have?
We're just a customer. We don't have a business relationship with SonicWall.
I wouldn't recommend the solution, actually. It's hard to set up and the stability takes a while to establish. They need to do better on their software side, and other solutions, like Sophos, have more flexibility in their configuration capabilities.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Technology Officer (Diretor DE Tecnologia) at a tech services company with 11-50 employees
Useful for VPN and web protection but improvement is needed in web interface administration
Pros and Cons
- "The most valuable feature I've found is VPN and web protection, particularly with navigation assessment. We use the application control feature to create rules controlling specific application navigation."
- "The web interface administration of SonicWall NSa could be improved. Compared to Sophos and FortiGate, making rules is easier with those systems."
What is our primary use case?
The solution helps with VPN.
What is most valuable?
The most valuable feature I've found is VPN and web protection, particularly with navigation assessment. We use the application control feature to create rules controlling specific application navigation.
What needs improvement?
The web interface administration of SonicWall NSa could be improved. Compared to Sophos and FortiGate, making rules is easier with those systems.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. Its pricing is based on the number of users.
What other advice do I have?
I rate the overall product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Buyer's Guide
SonicWall NSa
August 2026
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,349 professionals have used our research since 2012.
IT Administrator at a legal firm with 501-1,000 employees
Provides very good security and application control
Pros and Cons
- "User-friendly with good security and application control."
- "Customer support is severely lacking with very slow response times."
What is our primary use case?
Our primary use case of NSa is for security. We are customers of SonicWall and I'm an IT administrator.
What is most valuable?
The solution is user-friendly with good security and application control which is very important these days.
What needs improvement?
The support is severely lacking with very slow response times. There are latency issues with this solution. I'd like to see improved performance and an updated dashboard.
For how long have I used the solution?
I've been using this product for seven years.
What do I think about the stability of the solution?
The stability is fine although there are some security and latency issues.
What do I think about the scalability of the solution?
The scalability is fine.
How are customer service and support?
Customer support requires additional engineers because their long response times are problematic.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is relatively straightforward. We have several hundred users, predominantly IT specialists, engineers and developers. I'm the maintenance person for this product.
I rate this solution eight out of 10.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are reasonable.
What other advice do I have?
In general, this is a good solution and I rate it eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Experienced user, with excellent understanding of the industry, in a rapidly changing environment
Pros and Cons
- "The most valuable features to us are the security services which is a critical factor in our deployment. Today we need to have all the security services enabled because firewalls are not enough."
- "When it comes to security I think all of the features are currently open to improvement."
What is our primary use case?
Our primary use case is at the perimeter of all of our customer's sites with all of the security services turned on. That is anti-malware, anti-spyware, geo IP filtering is an important thing for us, web filtering and the Capture ATP. We are looking at preventing downloading of any virus-infected files.
How has it helped my organization?
Geo-IP filtering has made a large impact on us and it is very important to us.
What is most valuable?
The most valuable features to us are the security services which is a critical factor in our deployment. Today we need to have all the security services enabled because firewalls are not enough.
What needs improvement?
When it comes to security I think all of the features are currently open to improvement.
For how long have I used the solution?
I have been using SonicWall NSa for the past ten to fifteen years.
How are customer service and support?
Technical support used to be very good and now we are dealing with long response times. On a scale of one to ten today we are looking at a four or five instead of a nine or ten.
How was the initial setup?
The setup is straightforward however you want to have a good technical support individual involved for proper deployment.
What other advice do I have?
I would rate SonicWall NSa a nine out of ten as an overall solution in security.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Staff at Holy Name University
Useful controls, scalable, and most features available
Pros and Cons
- "The most valuable feature of SonicWall NSa is the control aspect of the solution."
- "SonicWall NSa is a straightforward firewall appliance, and most of the features are available."
- "The detection of malware can improve in SonicWall NSa."
What is our primary use case?
I am using SonicWall NSa as a firewall for many of its functionality, such as intrusion detection and traffic control.
What is most valuable?
The most valuable feature of SonicWall NSa is the control aspect of the solution.
What needs improvement?
The detection of malware can improve in SonicWall NSa.
For how long have I used the solution?
I have been using SonicWall NSa for approximately seven years.
What do I think about the stability of the solution?
SonicWall NSa is stable.
What do I think about the scalability of the solution?
The scalability of SonicWall NSa is good.
We have approximately 2000 employees and 6000 students using the solution. We have plans to increase the usage of the solution in the future.
How are customer service and support?
The support is mostly online that we have received from SonicWall NSa.
I rate the support from SonicWall NSa a four out of five.
Which solution did I use previously and why did I switch?
We did not use another firewall previously.
How was the initial setup?
The initial setup of SonicWall NSa is straightforward. The full deployment took approximately two weeks.
What about the implementation team?
We had an integrator do the implementation of SonicWall NSa for us.
I am the only one who maintains the solution.
What other advice do I have?
SonicWall NSa is a straightforward firewall appliance, and most of the features are available.
I rate SonicWall NSa a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Lead at 64network security pvt ltd
it has the CFS agent, which isn't available in any other competing solution
Pros and Cons
- "SonicWall has all the usual functions, like LAN configurations, security features, word filters, etc., but it also has the CFS agent, which isn't available in any other firewall. Reporting port support is also there."
- "The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature."
What is our primary use case?
SonicWall is for general security purposes.
What is most valuable?
SonicWall has all the usual functions, like LAN configurations, security features, word filters, etc., but it also has the CFS agent, which isn't available in any other firewall. Reporting port support is also there.
I also like the ability to manage all the firewalls from a single location. We can support all those things from this application. It's a cloud-based solution.
What needs improvement?
The thing main thing is that there's no user admin and in other firewalls, we can enable the scalable features, but SonicWall doesn't have that feature.
For how long have I used the solution?
I've used SonicWall for about seven years.
What do I think about the stability of the solution?
SonicWall NSa is reliable.
What do I think about the scalability of the solution?
It's cloud-based, so the scalability is good, and it's suitable for any size of customer.
How are customer service and support?
SonicWall support is good. I rate it 10 out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
SonicWall NSa is easy to understand. The initial setup for any firewall is straightforward. Having a single console is also good. The deployment time can vary depending on the client's requirements, like VPNs, routing, policies, load balancing, etc. At most, it will take one hour. I rate it 10 out of 10 for ease of setup. After deployment, SonicWall doesn't require specific maintenance.
What about the implementation team?
We are resellers, so the clients who purchase the firewall deploy it themselves. We provide support, too.
What other advice do I have?
I rate SonicWall NSa nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Support Engineer at Netco Security Solutions
Simple to configure and easy to handle and communicate with
Pros and Cons
- "SonicWall NSa's most valuable features are the ease of configuration and the GUI."
- "SonicWall NSa is a great choice for any growing company - it's really helpful, and it's suitable for networks with limited or unlimited users."
- "An area for improvement would be SonicWall NSa's integration with antiviruses."
What is most valuable?
SonicWall NSa's most valuable features are the ease of configuration and the GUI. It's a web-based application, so we can easily configure all we want in the browser.
What needs improvement?
An area for improvement would be SonicWall NSa's integration with antiviruses. In the next release, SonicWall should include a wireless solution so we can implement the firewall in our networks and for wireless users and access points.
For how long have I used the solution?
I've been using SonicWall NSa for about two years.
What do I think about the stability of the solution?
SonicWall NSa is a stable system that's really easy to handle and communicate with.
How are customer service and support?
SonicWall's technical support is very responsive and helpful whenever we need support from them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I worked with PMG Firewall, but SonicWall has a higher level of compatibility, and the integration between the software and hardware gives us more speed in traffic and processing the data over the firewall.
How was the initial setup?
The initial setup was easy - we could implement rules for mapping, network traffic, and network address translation easily on our firewall. I would rate the ease of the setup as four out of five.
What other advice do I have?
SonicWall NSa is a great choice for any growing company - it's really helpful, and it's suitable for networks with limited or unlimited users. I would rate SonicWall NSa as eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network & System Engineer at a construction company with 10,001+ employees
All-in-one firewall solution that enables us to do hosting and security
Pros and Cons
- "We can do the hosting and security all under one box. The UTM is a good feature."
- "The dynamics needs to be improved. The solution is not very compatible compared to the market products."
What is our primary use case?
Our use case is for firewall security. The solution is deployed on-premises.
What is most valuable?
It's an all-in-one solution. We can do the hosting and security all under one box. The UTM is a good feature.
What needs improvement?
The dynamics needs to be improved. The solution is not very compatible compared to the market products.
What do I think about the stability of the solution?
The solution is stable. We need only one or two people for maintenance.
What do I think about the scalability of the solution?
It is scalable. We have around 100 users, and we have plans to increase usage.
How are customer service and support?
Technical support is good.
How was the initial setup?
Initial setup was easy. We mostly did the installation ourselves. One person is enough to complete the installation. Depending on the network, it only takes a couple of minutes to do because it's so simple.
What other advice do I have?
I would give this solution 10 out of 10. I would recommend it to others; it's a good solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a maritime company with 201-500 employees
Good firewalling and intuitive GUI
Pros and Cons
- "The features that I have found most valuable are the firewalling, which is very good and the GUI which is very intuitive. It is easy to use, and provides great security."
- "SonicWall NSa is a very good product with a very nice price, and it is low-level to use."
- "It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable."
What is our primary use case?
We have two SonicWalls in the High Availability setup with failover configuration.
We use it for the firewalling, for IPS protection and for VPN clients.
How has it helped my organization?
With SonicWall we have more insight in the applications that users are using and what they are doing on the internet, so we can monitor better. It gives us better monitoring.
We now have more insight and information; what protocols and what websites users are trying to reach and what is blocked and what is not blocked, so we can better follow the tracks of the users.
What is most valuable?
The features that I have found most valuable are the firewalling, which is very good and the GUI which is very intuitive. It is easy to use and provides great security.
What needs improvement?
Overall, I'm quite happy about the product. The configuration and the interface are very good. Maybe the pricing and licensing could be improved.
It is not scalable. If your enterprise is growing hard then you have to buy another, bigger product. Maybe if you use it virtually it is more scalable.
For how long have I used the solution?
We have been using SonicWall NSa for maybe eight to 10 years.
I work for several companies, and we use the NSa with one of them.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
Scalability is an issue. If you need to scale for more performance you will need another product in a higher range. You cannot scale the product itself. That's not possible.
It is not scalable at all.
We have about 350 users. I do the maintenance on my own.
We use it daily.
We do not have plans to increase at the moment.
How are customer service and support?
Their technical support is very good.
How was the initial setup?
The initial setup is not complex, it is very easy.
In terms of my implementation strategy - at first I write down the case we need. I investigate all the uses we have to implement with the SonicWall, and then I install and configurate it. I think the primary configuration was maybe three or four hours.
What about the implementation team?
It was all done by myself.
What's my experience with pricing, setup cost, and licensing?
You can buy the license for one or three years, and we mostly choose the three year. That's a little bit cheaper.
Which other solutions did I evaluate?
We looked at the Cisco and we looked at the Palo Alto, but the SonicWall was the most valuable for the pricing, the best product for us. The main difference is the pricing.
What other advice do I have?
SonicWall NSa is a very good product with a very nice price, and it is low-level to use.
It is easy to manage and easy to implement.
On a scale of one to ten, I would give SonicWall NSa a nine because of the stability and the easy-to-use GUI. It's a very nice product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Offers user-friendly firmware and good customer support
Pros and Cons
- "SonicWall NSa has a user-friendly firmware"
- "SonicWall NSa has excellent support."
- "In terms of improvement, features like App Control do not work properly."
What is our primary use case?
This solution is used as an IPsec tunnel and DDT.
What is most valuable?
SonicWall NSa has user-friendly firmware.
What needs improvement?
In terms of improvement, features like App Control do not work properly.
For how long have I used the solution?
I have been using SonicWall NSa for eight years.
What do I think about the stability of the solution?
SonicWall NSa is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
SonicWall NSa has excellent support.
What other advice do I have?
I would recommend SonicWall to anyone.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2026
Product Categories
FirewallsPopular Comparisons
Fortinet FortiGate
Cisco Secure Firewall
Netgate pfSense
OPNsense
Sophos Firewall
Check Point Cloud Firewall (formerly CloudGuard Network Security)
Palo Alto Networks NG Firewalls
WatchGuard Firebox
Cisco Meraki MX
Check Point Quantum Force (NGFW)
Azure Firewall
Palo Alto Networks VM-Series
Fortinet FortiGate-VM
Juniper SRX Series Firewall
SonicWall TZ
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Are you satisfied with Sonicwall NSA4600 in your installation?
- What is your opinion about these SonicWall Next-Generation firewalls: TZ and NSa series?
- Best Firewall for 300 user organisation: Sonicwall NSA 3650 vs. Sophos XG 310
- Which firewall to choose for a medium-sized company with 150 users: Sophos XGS 2100 or SonicWall 2700?
- What do you recommend for a corporate firewall implementation?
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet
- Sophos XG 210 vs Fortigate FG 100E
- Which is the best network firewall for a small retailer?
- When evaluating Firewalls, what aspect do you think is the most important to look for?
- Cyberoam or Fortinet?













