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reviewer1425894 - PeerSpot reviewer
IT Manager at a retailer with 10,001+ employees
Real User
Very user friendly with great performance and stability
Pros and Cons
  • "We have not found any vulnerabilities since implementing the solution."
  • "The security standards for space and point of view should be improved so that the solution deploys in critical areas."

What is our primary use case?

Our company uses the solution as a firewall that provides different levels of protection for our office and factory. We currently have 500 users. 

What is most valuable?

The solution is very user friendly.

The performance and stability are two key features.

We have not found any vulnerabilities since implementing the solution.

What needs improvement?

The security standards for space and point of view should be improved so that the solution deploys in critical areas. Normally, the solution wants to deploy in our office or other noncritical areas. 

For how long have I used the solution?

I have been using the solution for three years. 

Buyer's Guide
SonicWall NSa
August 2025
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What do I think about the stability of the solution?

The solution is very stable with no issues. 

What do I think about the scalability of the solution?

We have not tried to scale or add new devices. Our load has remained stable since implementation with no increases or decreases.

How are customer service and support?

I contacted technical support for issues related to firmware operations. 

Support is the best so I rate them a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is easy. 

What about the implementation team?

We worked with one of our partners for deployment. 

The solution is very easy to maintain. 

What's my experience with pricing, setup cost, and licensing?

The solution is based on a yearly licensing model that is reasonable compared to other options. We have a viral license and a UTM license. 

Which other solutions did I evaluate?

At the base level for data central testing, we use Check Point. The solution offers more security and sensitivity levels than Check Point. 

We use the solution and Fortinet for the office and factory locations. We prefer the solution over Fortinet. 

What other advice do I have?

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System engineer at Colourtex Ind Ltd
Real User
Top 5Leaderboard
Straightforward to set up with good firewall and gateway-level security
Pros and Cons
  • "Sometimes I have some queries, and the SonicWall support team resolves my queries."
  • "The solution can be a bit expensive."

What is our primary use case?

We're using the solution as a gateway-level device.

What is most valuable?

It's good for firewall and gateway-level security. The VPN service is quite good, including the site-to-site VPN.

It works well for the corporate sector. 

Sometimes I have some queries, and the SonicWall support team resolves my queries.

It offers a very straightforward setup. 

What needs improvement?

I do not see any specific areas that need improvement. 

The solution can be a bit expensive. 

For how long have I used the solution?

I've been using the solution for more than ten years. 

What do I think about the stability of the solution?

It's stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

SonicWall is scalable. Currently, I have two NSa 4600s and they are good for my users.

We have around 400 people using the solution. 

At this time, there is no plan to increase usage. 

How are customer service and support?

Technical support has been good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Sophos.

How was the initial setup?

The solution is easy to set up. It is also easy to deploy. How long it takes to deploy depends on your work culture and how you want to use it. 

What about the implementation team?

For my organization, I deployed it with my support partner, and it has been working fine over the last few years.

What was our ROI?

There is a good ROI.

What's my experience with pricing, setup cost, and licensing?

For some services, we have to pay for a license. We need to renew for either one or three years.

It can be quite expensive compared to other products with the same features. 

What other advice do I have?

I have the on-premise model, and I have the TZ270. There are more than 20 devices.

I can recommend it to people who are somewhat technical. They would have no trouble with SonicWall products.

I'd rate the solution nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SonicWall NSa
August 2025
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,685 professionals have used our research since 2012.
PhosikaSithisane - PeerSpot reviewer
Power System Engineer at a retailer with 201-500 employees
Real User
Provides security and basic protection for VPNs, but the cost could be lower
Pros and Cons
  • "I like this solution because we are focused on VPN and have many brands that need to link a VPN and have security, like ransomware, spyware, and basic protection."
  • "The cost could be lower. There could also be more flexibility for smaller companies."

What is our primary use case?

The solution is deployed on-premises. We're using the latest version. 

There are around 3,000 users of this solution in my company.

What is most valuable?

I like this solution because we are focused on VPN and have many brands that need to link a VPN and have security, like ransomware, spyware, and basic protection.

What needs improvement?

The cost could be lower. There could also be more flexibility for smaller companies. The cost to maintain SonicWall is quite high.

After updating the firmware, sometimes the solution stops working. I had to do a factory reset and reconfiguration to solve the problem. 

For how long have I used the solution?

I have used this solution for about two years.

What do I think about the stability of the solution?

The solution is stable. I would rate the stability as seven out of ten. 

How are customer service and support?

Technical support isn't bad, but it isn't the best. Sometimes, we don't receive the answers we're looking for, so we have to look it up on the internet. 

I would rate technical support as three out of five.

How was the initial setup?

Setup isn't difficult, but it's not easy either. It depends on the experience of the person who is implementing the solution.

We use four people for maintenance. There's also a support team of three people.

What about the implementation team?

SonicWall's technical support helped us with implementation.

What's my experience with pricing, setup cost, and licensing?

We paid about 10,000 in our currency for one packet of SonicWall NSa.

What other advice do I have?

I would rate this solution as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Internet Manager at MICROBLAU SL
Real User
Great performance and security with reasonable pricing
Pros and Cons
  • "The prices are similar to other vendors and the support is good."
  • "I'd like to see integration with Microsoft 365 for authentication."

What is our primary use case?

The solution is a security system we install in our customer's office. It's a firewall. We have a control panel to manage and view some data and this control panel is in the cloud. However, the firewalls themselves are in the customer's office.

What is most valuable?

The security is great.

It has great performance.

The prices are similar to other vendors and the support is good.

The deployment process is simple. 

What needs improvement?

I can't speak to any missing features. They've recently released a new version and it's quite good. Right now, it's the best solution.

I'd like to see integration with Microsoft 365 for authentication.

For how long have I used the solution?

We've been using the solution for a while. We've definitely used it over the past year.

What do I think about the stability of the solution?

The stability and performance are great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. It's true that SonicWall had a lot of problems in the past, however, now it's very stable. It works perfectly.

What do I think about the scalability of the solution?

It's very scalable. In some cases, it's necessary to change the firewall, however, it's easy to change as SonicWall has the ability to migrate the configuration from all firewalls to the new one.

How are customer service and support?

Technical support is great. They are helpful and responsive. We are quite happy with their capabilities.

Which solution did I use previously and why did I switch?

I'm also familiar with Fortinet. I find SonicWall more secure. It also offers better performance. 

Previously, we installed a firewall directly with Linux and we configured it all at once. It was very manual. 

How was the initial setup?

Now, the implementation is easy. In the past it was difficult. Companies needed a specialist to deploy new firewalls. Now, they have a system that a normal technician can install.

It takes a few hours to install and deploy the product.

We have two people that handle deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

The pricing is on par with others on the market. It's not overly expensive.

The cheaper option is between €100 and €200. However, NSa has different models and the more expensive one is for around €10,000, more or less.

When we purchase our NSa, we buy the firewall and the security services. The security services are for a period of time from one year to three years. When we arrive at the end of the contract we need to renew the security services, however, the firewall will still work. We only need to renew the security services.

Which other solutions did I evaluate?

When we decide to change from Linux firewalls to an appliance we looked at different companies, like Cisco and Fortinet, and we compared these different companies and products. We decided on SonicWall due to the relationship between performance and security.

What other advice do I have?

We are partners.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager of IT at a healthcare company with 10,001+ employees
Real User
Stable, easy to use, and offers good content filtering
Pros and Cons
  • "They offer good antivirus solutions."
  • "The ongoing service fees are high."

What is our primary use case?

The solution is used basically a parameter firewall and to secure the company network.

What is most valuable?

The content filtering is very good.

The solution is easy to use.

They offer good antivirus solutions. It's basically a complete package.

The solution is stable. 

What needs improvement?

There's always room for improvement. 

For example, the monitoring system is in need of improvement. Their monitoring system is too expensive. Most of the company doesn't apply the monitoring system as it's too expensive. Some more monitoring features should be built into the firewall device itself.

Management spends a lot of money on the device, and they want to know what is working, et cetera. To understand this, we need some reports, graphs, and figures. Without these items, management may not be convinced they are spending the money in the right way. Having reports that reflect the work done to keep the network secure would show the benefits and the ROI in a positive way that would help sell management on the product itself.

The ongoing service fees are high.

The solution could use more online educational tools to help users understand the underlying functionality of the product. Things like videos and tutorials could help a lot. 

For how long have I used the solution?

I've been working with the solution for the last nine years or so at this point. It's been almost a decade.

What do I think about the stability of the solution?

The solution is very stable. We can do 80% to 90% of tasks with no issues whatsoever. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution can scale, however, in Pakistan, it's not easy not to spend so much. One device can last over five to six years. You can say scale, however, you need to have an understanding of what functionality you will need over the years. Over four to six years, the device can fulfill your requirements. After six to seven years, you can replace it with another model or another brand to meet your updated needs.

How are customer service and support?

I didn't use support over the last nine years, except for handling the device replacement itself. I needed a device replacement due to some damage, and they fulfilled my request and requirements. In terms of tasks such as configuration issues, I've never actually asked for assistance for those queries and therefore could not rate how helpful or responsive they are when they cover those matters. 

Which solution did I use previously and why did I switch?

In the past, I have also used Fortinet and FortiGate as well as Juniper. I have 19 years of experience with various solutions. I have used multiple devices including Cisco, Juniper, FortiGate, SonicWall, and others. Basically, FortiGate and SonicWall are more or less the same types of solution. However, the SonicWall is easier to install than FortiGate.

What about the implementation team?

I have deployed the solution myself. I did not need the help of an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, however, all firewalls have high prices for subscriptions for their services to cover after warranty needs for content filtering, for antiviruses, for web filtering, et cetera. All firewalls have extra prices. 

After spending so much money year over year, we were surprised that we had to still pay more than the device cost just to covers services. That's why you may find that most companies stop their services and just running the firewall as a box. Most small companies stop their services just due to the high subscription fees. That said, multinationals or larger organizations likely still pay the service fees.

In places like Pakistan, a developing country, it's hard to continuously pay, as we find the continuing service fees expensive. They should work to make an exception for certain regions such as ours.

What other advice do I have?

I'm a customer and an end-user.

I can't remember the exact versions we are using. We may be on version 6, and the models I have used include the 2600, 2500, and 3600 series.

I'd warn new users that the box is huge. The box has multiple functionalities and most users are not trained. They can't benefit from all the functionality as they don't know that it exists. Due to the lack of knowledge, most users don't leverage additional functionalities which they should. While the solution offers good devices and reasonable pricing for the box, companies need to educate themselves on how they can best use the product to their advantage. SonicWall can help by posting more videos and sharing more information.

I'd rate the solution at an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bart Flores Jr - PeerSpot reviewer
System Specialist at MEC Networks Corporation
Reseller
Top 5
Provides endpoint security with advanced protection
Pros and Cons
  • "SonicWall provides endpoint security with advanced protection. Moreover, SonicWall includes access points and additional features."
  • "The product could expand its throughput capacity."

What is our primary use case?

The tool is easy to manage with a friendly GUI.

What is most valuable?

SonicWall provides endpoint security with advanced protection. Moreover, SonicWall includes access points and additional features.

What needs improvement?

The product could expand its throughput capacity.

For how long have I used the solution?

I have been using SonicWall NSa as a reseller for 19 years.

What do I think about the scalability of the solution?

The SonicWall NSa is considered a high-end midrange firewall suitable for integrating small businesses and main offices. The range of NSa models can accommodate from as few as 250 users with the smallest model to 1,400 users with the NSa 6700 model.

Which solution did I use previously and why did I switch?

All those features are the same, but NSa SonicWall is cheaper than other solutions. It has a Secure Upgrade Plus offering, with options for either one plus one or two plus one.

How was the initial setup?

The initial setup is fair and quick. Deploying a certain firewall takes three or four hours, depending on the client's requirements.

We are also selling SonicWall products. We have a dedicated team that handles the deployment process. As a pre-sales engineer, I conduct presentations on the NSa and facilitate client discussions.

What's my experience with pricing, setup cost, and licensing?

SonicWall is free for the first year and chargeable for the second year if you opt for two years.

What other advice do I have?

The NSa is a model of SonicWall firewall. It encompasses firewall, content filtering, DNS filtering, antivirus scanning, and primary and advanced firewall requirements.

It helps with threat prevention up to the memory level.

I recommend the solution.

Overall, I rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Cloud Technical Specialist at nimit tech
Reseller
Great for SMB customers
Pros and Cons
  • "The features I found most valuable are email security and web filtering."
  • "The features I would like to see improve are the dashboard and the UI."

What is our primary use case?

My primary use case is web filtering, VPN, and sometimes UTM. I can check a VPN for point-to-point connectivity with this solution.

What is most valuable?

The features I found most valuable are email security and web filtering.

What needs improvement?

The features I would like to see improve are the dashboard and the UI.

In the next release, I'd like to see APIs included.

For how long have I used the solution?

I have been working with SonicWall for approximately two to three years.

What do I think about the stability of the solution?

I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

I would rate the scalability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

How was the initial setup?

I would say the initial setup was easy. I'd rate it an eight, on a scale from one to 10, with one being the worst and 10 being the best.

When deploying, you first use a gateway, ISP terminated in the firewall, and then terminate to the user end. Usually, deployment takes two to three years.

The deployment was done by one or two engineers.

What other advice do I have?

I have experience with Fortinet and I would say this solution is much better suited for SMB customers, while SonicWall is better for large enterprises.

I would recommend this solution to enterprise customers.

Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1981041 - PeerSpot reviewer
Senior System Administrator at a government with 201-500 employees
Real User
Reliable and easy to expand with good features on offer
Pros and Cons
  • "The solution can scale."
  • "The user interface could be better."

What is our primary use case?

We use the product for a lot of things, so it's hard to talk about an individual use case.

How has it helped my organization?

The solution seems to help with any intrusion.

What is most valuable?

I like all the features. The global filtering and the content filtering are great. It's not always intuitive, however, you can usually figure it out. It's really handling all of our firewall needs.

It's stable.

The solution can scale. 

What needs improvement?

The user interface could be better. 

For how long have I used the solution?

I've been at the company for about two years and have used the solution since my arrival.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. As long as we maintain patching, we're good.

What do I think about the scalability of the solution?

The solution has been scalable.

About 150 people are using it in our organization. 

I'm not sure if we have plans to increase usage at this time. 

How are customer service and support?

We have been very satisfied with the technical support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution. this product was in place when I arrived at the company. 

How was the initial setup?

The product was already set up when I got here, so I can't speak to the implementation process.

You only need one person to handle deployment and maintenance tasks. 

What was our ROI?

We've had it for quite a while and therefore must find it to be quite cost-effective. 

What's my experience with pricing, setup cost, and licensing?

I'm not familiar with the licensing aspects of the solution. 

I'm a technical person. I don't care about the cost.

Which other solutions did I evaluate?

We have a very old SonicWall NSa. That's why we're looking to upgrade.

What other advice do I have?

I'd advise new users to just learn how to work around the interface. That's my one complaint. It's sometimes a little cumbersome to use the UI.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.