Network Security Engineer at a tech services company with 51-200 employees
Real User
Good threat protection, but the UTM needs improvement
Pros and Cons
  • "The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection)."
  • "The content ID needs to be improved."

What is our primary use case?

We are integrators, but for SonicWall, we use it for a specific project in industrial cybersecurity. It was for ransomware recovery and network restoration.

We did the firewall and the configuration for the ransomware prevention.

Our clients were using it to control the SCADA System in their industry.

What is most valuable?

The most valuable features of this solution are the GUI pre-filtering and the ATP (advanced threat protection). Also, the ATP packet capture is helpful. We used these features during our restoration.

What needs improvement?

The content ID needs to be improved. If I compare it with Palo Alto, there are more features in Palo Alto that are not included in SonicWall. For example, PDoS is not available in the current version, that I could find.

They do have DLP and Host protection, but not PDoS.

Also, the IPS and the UTM need to be improved.

I haven't found anything regarding the IoT security in the device security on SonicWall.

For how long have I used the solution?

I have been working with SonicWall for one year.

We are working with NSA 3600, which is the latest version.

Buyer's Guide
SonicWall NSa
March 2024
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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What do I think about the stability of the solution?

We have no complaints about the model.

What do I think about the scalability of the solution?

The scalability level is medium. They are okay with the model, the throughput, and the traffic rate.

How are customer service and support?

We did not require technical support.

Which solution did I use previously and why did I switch?

Currently, we are running Palo Alto, Check Point, and SonicWall.

Two or three months ago, we were working with Fortinet FortiGate. We have also used Vyatta.

How was the initial setup?

This solution was not implemented properly.

What other advice do I have?

The AV enforcement feature in SonicWall is limited to only one vendor for antivirus, which is Kaspersky. It's the only antivirus solution that we can enforce through the firewall.

Other vendors provide you with multiple options such as Sophos, Kaspersky, Trend Micro, and Bitdefender.

I would rate SonicWall NSA a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Quality engineer of the 1st category at Modern Expo
Real User
Top 20
Easy to scale, offers good value for money, and has good policies
Pros and Cons
  • "The functionality is the same whether it is on hardware or a virtual appliance. The interface is the same. It's nice that it's standardized."
  • "Some of the configurations could be better."

What is our primary use case?

We primarily use the solution just for IPsec tunnels. It's two routers between locations with IPsec tunnels, nothing more. We don't use their firewall capabilities.

What is most valuable?

The functionality is the same whether it is on hardware or a virtual appliance. The interface is the same. It's nice that it's standardized.

The solution is a good product with a good value for money.

The security capabilities and policies are good. They can do a lot of tasks with ease. 

The product is very useful for organizations with many locations. If you've got a lot of locations, the product can save you money as you don't need a physical box at each location.  

The scalability is very good as it really can cover multiple locations.

SonicWall offers NG capabilities in virtual appliances.

What needs improvement?

It's not as easy to use, as, for example, Palo Alto.

Some of the configurations could be better.

What do I think about the stability of the solution?

The solution is stable. We haven't had any issues so far.

What do I think about the scalability of the solution?

The scalability is quite good. You can scale well across locations very well for not too much cost. If a company needs to expand, it can do so relatively easily.

Also, cost-wise, it's very affordable to scale up. It's not expensive to add hardware and licenses as needed. They make upgrading very cheap.

We have 200 people on the solution. That said, they are using with IPsec tunnel. They don't use all of the capabilities of the hardware. They are using it just to encrypt tunneling between the sites.

We may not continue to sue the solution as we have found a solution that is better and that can help us get faster than IPsec can. We're looking instead at MACsec.

How are customer service and technical support?

I've never opened up a technical support case with the product. It's worked quite well, and we haven't run into trouble that would require us to reach out. I can't really speak to how helpful or responsive they are due to the fact that I have no experience with them.

Which solution did I use previously and why did I switch?

We've also worked with Palo Alto, Barracuda, and Sophos.

Palo Alto is more expensive to use and to scale. Sophos is very easy to set up. Barracuda also has NG capabilities, like SonicWall, and has the same limitations in terms of security policies. It also can take a bit longer to set up.

How was the initial setup?

I have ten years of IT experience, and therefore, for me, the entire implementation process was not overly difficult. They have good manuals that you can read through at the start. It's not a difficult process, especially if you are already comfortable with the technology.

Of course, it's not quite as straightforward as something like Sophos, which you can just plug in and have the vendor configure for you. However, that said, it's not too difficult.

What's my experience with pricing, setup cost, and licensing?

SonicWall still is only a dollar or Euro per gigabit. This means, of the IPsec, it's the cheapest solution. 

Due to the fact that we've got some projects now, we might abandon IPsec, as we had two Blade fibers with separate paths to a secondary location and we will start using MACsec. It's a layer 2 security. Therefore, we don't need IPsec anymore.

Originally, actually, we bought it without any licenses, just boxes with IPsec capabilities.

The pricing, in comparison to some solutions, such as Palo Alto, is much better.

What other advice do I have?

We're just a customer and an end-user.

I'd recommend the solution to other organizations. I tell everybody, if your business is a lot of locations and not so many personal policies, to check the SonicWall portfolio. You can configure it with two boxes and if you need to you can scale it without any trouble into the tens or hundreds.

In general, I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SonicWall NSa
March 2024
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
Senior Systems Administrator at a manufacturing company with 51-200 employees
Real User
A very intuitive solution with very user friendly graphic interface
Pros and Cons
  • "User friendly and intuitive."
  • "Needs a more detailed reporting feature."

What is our primary use case?

We are end users of this solution and I'm a senior systems administrator.

What is most valuable?

At the end of the day, all the solutions in this category are more or less alike. They all do the same thing in different ways. I've found the best features of NSA are the graphic interface which is very user friendly and I also find the solution to be very intuitive. The product has more features than I can use. 

What needs improvement?

The reporting solution from SonicWall is not the greatest. We have more than two firewalls and I expected we'd get more information from the reporting than we actually do. That area could definitely be improved. I've seen a couple of features on the firewall that I don't have use for because we're not a huge company, we're a 200-user company. The reporting feature is there, it would be nice if it was more detailed. 

The firewall itself has the reporting tool. Obviously, it's not as complete as the solution that they want to sell because they provide it for free. It means that you need to get the software separately in order to get a better understanding of what's going on in your firewall. A good additional feature would be improvement on the firewall reporting feature without needing extra software or extra expense.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The firmware is very stable and I've never had issues with the stability of the operating system and I was several versions behind until recently. There were some minor bugs but that's because the firmware was not updated. 

How are customer service and technical support?

The technical support is great. I've never had an issue where I've needed to wait more than a few minutes for them to fix it.

How was the initial setup?

At this office, the firewall was already configured when I started working here, so I only needed to make some adjustments. We have another office that we acquired recently, and I implemented the firewall there. The configuration was pretty straightforward. The graphical interface is very intuitive and that helps. 

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid annually. It's on par with whatever is on the market. They are all the same, so it's not high or low. It's on the same level as any other hardware in the same category.

What other advice do I have?

If I knew what I know today and I was starting from scratch with a SonicWall firewall, I'd get a consultant in for some advice. There are a couple of tricks that for me it would have been nice to know from the beginning because there are some rules in the defaults that I would've been happy to have known before. I would recommend getting a consultant to explain how the thing works, even if it's for a couple of hours.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Technical Specialist at nimit tech
Reseller
Great for SMB customers
Pros and Cons
  • "The features I found most valuable are email security and web filtering."
  • "The features I would like to see improve are the dashboard and the UI."

What is our primary use case?

My primary use case is web filtering, VPN, and sometimes UTM. I can check a VPN for point-to-point connectivity with this solution.

What is most valuable?

The features I found most valuable are email security and web filtering.

What needs improvement?

The features I would like to see improve are the dashboard and the UI.

In the next release, I'd like to see APIs included.

For how long have I used the solution?

I have been working with SonicWall for approximately two to three years.

What do I think about the stability of the solution?

I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

I would rate the scalability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

How was the initial setup?

I would say the initial setup was easy. I'd rate it an eight, on a scale from one to 10, with one being the worst and 10 being the best.

When deploying, you first use a gateway, ISP terminated in the firewall, and then terminate to the user end. Usually, deployment takes two to three years.

The deployment was done by one or two engineers.

What other advice do I have?

I have experience with Fortinet and I would say this solution is much better suited for SMB customers, while SonicWall is better for large enterprises.

I would recommend this solution to enterprise customers.

Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
President at The lerepco Group
Real User
Top 20
Experienced user, with excellent understanding of the industry, in a rapidly changing environment
Pros and Cons
  • "The most valuable features to us are the security services which is a critical factor in our deployment. Today we need to have all the security services enabled because firewalls are not enough."
  • "When it comes to security I think all of the features are currently open to improvement."

What is our primary use case?

Our primary use case is at the perimeter of all of our customer's sites with all of the security services turned on. That is anti-malware, anti-spyware, geo IP filtering is an important thing for us, web filtering and the Capture ATP. We are looking at preventing downloading of any virus-infected files.

How has it helped my organization?

Geo-IP filtering has made a large impact on us and it is very important to us.

What is most valuable?

The most valuable features to us are the security services which is a critical factor in our deployment. Today we need to have all the security services enabled because firewalls are not enough.

What needs improvement?

When it comes to security I think all of the features are currently open to improvement.

For how long have I used the solution?

I have been using SonicWall NSa for the past ten to fifteen years.

How are customer service and support?

Technical support used to be very good and now we are dealing with long response times.  On a scale of one to ten today we are looking at a four or five instead of a nine or ten.

How was the initial setup?

The setup is straightforward however you want to have a good technical support individual involved for proper deployment.

What other advice do I have?

I would rate SonicWall NSa a nine out of ten as an overall solution in security.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Infrastucture - Cloud Admin at Primary S.A.
Vendor
​With Site-to-Site VPN we can connect several branch office that we have and with the routing options we can setup a VPN backup route using different ISPs.

What is most valuable?

  • Site-to-Site VPN
  • Deep Packet Inspection
  • Easy routing capabilities
  • Stability
  • AD integration
  • Traffic shaping options
  • VLAN options per interface
  • APP based rules/filtering

How has it helped my organization?

With Site-to-Site VPN we can connect several branch office that we have and with the routing options we can setup a VPN backup route using different ISPs, this is great when the ISP stability is not good. The AD integration is not the best but it works, thru that option we enhance the security of the device in terms of manageability. Deep Packet Inspection helps us to block undesired traffic like p2p activity even in ssl encrypted tunnels, but this is far from being easy to setup. Traffic Shaping options give us the ability to limit interfaces like the "guest wifi interface" however you can setup this per interface, not per VLAN, you have to create a firewall rule then apply "Bandwidth management rule".

What needs improvement?

Sometimes, the GUI is extremely annoying and you need to implement external tools for better network monitoring.

The GUI needs to be worked on as sometimes it's annoying to configure because the options are separate. For configuring a simple port mapping you have to go to the address object menu, then the NAT menu, then theFirewall menu, and if you want to delete this rule, you have to go backwards.

The AD integration works but in some cases when the connectivity to the AD is lost, SonicWALL also lost the AD synchronization and we had to login using a local user to re-synchronize the appliance with the AD.

Last, but not less important, are the tools for monitoring the network. The appliance has a lot of monitoring tools, but they are not efficient. For example, you cannot see (in real time) what user is accessing what site, consuming bandwidth, etc. but you need external tool to do this. Dell need to take a look at their Kerio control software).

For how long have I used the solution?

I have been using it for eight months.

What was my experience with deployment of the solution?

None, the deployment was done in conjunction with a Dell partner. They had some difficulties, but all of them related to our specific scenario. In that time we use all the configurations per IP basis and not per zone basis like Dell recommends.

What do I think about the stability of the solution?

Some, but they were very strange. For example, one of our ISPs gave us an IP address through DHCP, and in two cases the interface won't take a new IP address, even if we reboot the appliance, we have to use another interface to solve this. For other cases, we use LenovoEMC Storage Connector.

That software floods the connections of SonicWALL reaching the 322000 simultaneous connections/sessions. Until we find this software, the SonicWALL becomes very slow almost unresponsive, also we start to losing connection to other networks that are being handled by the SonicWALL. We solved this by applying connection limits but the final solution was uninstalling that Lenovo software.

What do I think about the scalability of the solution?

None, but if you need more you have to pay licenses and if it is no enough that you have to buy a mayor model of SonicWall.

How are customer service and technical support?

Customer Service:

We use our Dell Partner who are slow, but efficient.

Technical Support:

Our Dell partner have great technicians and they know the product. However they were slow to solve some problems because the GUI didn´t allow a fluent workflow/management.

Which solution did I use previously and why did I switch?

We didn't have a solution in place previously.

How was the initial setup?

Because our scenario requirements were complex, the initial setup was somewhat complex.

What about the implementation team?

We used a Dell partner who had a great level of expertise.

What's my experience with pricing, setup cost, and licensing?

You have to look if this device will do the task that you need, and if it does with which license do it. If you haven't got a license, you almost cannot use this equipment. Here you have a license for all, from the device itself to the user VPN license, so you have to be careful with this. Also, the licenses are not perpetual so my advice is talk with a Dell partner, know the product, know the limitations and compare with other brands.

Which other solutions did I evaluate?

We didn't look at any other options.

What other advice do I have?

SonicWALL offers two operating modes, per IP basis, and per zone basis. You should design your network for work on the per zone basis. It will be easier and effective to manage the device.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner/Founder at team one consulting
Real User
Excellent stability but has a complicated user interface
Pros and Cons
  • "It has excellent stability."
  • "The filter settings are confusing and overly complicated. The user interface can be improved."

What is our primary use case?

We use SonicWall as the primary firewall for the internet connectivity of a multi-site educational organization. It is a private multi-site wide area network for an educational institution with around six sites. There are currently about 3000 users in this client's organization.

What is most valuable?

It has excellent stability. 

What needs improvement?

The filter settings are confusing and overly complicated. The user interface can be improved. 

For how long have I used the solution?

I have been using SonicWall NSA for a little bit over 10 years.

What do I think about the stability of the solution?

Stability is excellent. 

What do I think about the scalability of the solution?

Scalability is marginal. SonicWall is currently tied to hardware, so the only way to scale is with new hardware. 

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

I would recommend this solution, but I would suggest allocating time to become familiar with the interface.

I would rate SonicWall NSA a seven out of ten. I would like to see usability enhancement, specifically around the filters.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Head at a construction company with 51-200 employees
Real User
It's a user-friendly solution, so I don't experience any problems with the device
Pros and Cons
  • "We have utilized all the features. The most valuable are the URL filtering by category, DMZ zoning, load balancing and site-to-site VPN."
  • "We also need to increase the throughput because the other devices are slower. The throughput will become slow. Since we're using VoIP, it tends to affect the voice quality. Even if you're using a quality service, it tends to decrease."

What is our primary use case?

In the main office we have set up a SonicWall TZ device, and then from the branches, we have set up a lower branch model, the SonicWall, and then created site-to-site VPN. We then deployed the VoIP between those branches to the main office. We also deployed the firewall and the URL filtering between sites and the main office. So, we just enabled and created the different DMZ zones from the devices.

What is most valuable?

We have utilized all the features. The most valuable are the:

  • URL filtering by category,
  • DMZ zoning
  • Load balancing
  • The site-to-site VPN.

What needs improvement?

Because this is an old device, the throughput needs to improve. Right now, the only problem is that since it eight years devices had to keep up with the latest technology. Most of the devices are now linked to the plants. That is one thing that can be improved. 

We also need to increase the throughput because the other devices are slower. The throughput will become slow. Since we're using VoIP, it tends to affect the voice quality. Even if you're using a quality service, it tends to decrease.

We're going to replace them. Since this is already eight years old, so we're going to replace the hardware but with a different brand.

For how long have I used the solution?

We have been using this solution for ten years. 

It's deployed from the main office to the site office. So, we're using site-to-site VPN between project sites since we are a construction company.

What do I think about the stability of the solution?

There is no problem with the stability. Since the very start, I have not experienced any problem yet until recently during the quarantine, but the problem is now resolved. Since the requirement is to have a voice quality, we're using a platform like MS Team, Zoom, and it does not perform well when using those applications.

We have around 100 to 200-people using it. Most of them are users. It's on around 10 projects or 10 branches.

We only require one staff member for the deployment and maintenance. 

How are customer service and technical support?

I have never called support. I only called when we first purchased it, if I had a question. I have not found any difficulties when contacting them, or just because I contacted only lower support. Then since it is a user-friendly solution, I didn't experience any problems with the device.

Which solution did I use previously and why did I switch?

We used Fortinet and Juniper NetScreen, but we already replaced them.

After seven years or five years, the performance degraded. Then we sourced from our local suppliers and got a recommendation from them and er also checked IT Central Station to compare each product. 

How was the initial setup?

It's not hard to configure, it's user-friendly. It's very user-friendly. It's just the performance that's an issue because it has already aged out. It is already old.

What other advice do I have?

The quality and security support should be improved in the next release.

I would rate SonicWall NSA an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.