SentinelOne Singularity Complete Reviews

We use SentinelOne to secure our entire environment, including all user endpoints and servers. We are also currently testing the Deep Visibility addon. We were using a definition-based AV prior to SentinelOne, and we were getting daily/weekly infections of a variety of malware. We are a mix of PC, Mac, and Linux. We have on-premises machines and servers, as well as cloud VMs that we were wanting to protect. We wanted to purchase a Next Generation AV client that would be algorithm-based instead of definition file-based.

SentinelOne has provided amazing security. We were getting new cryptolocker variant infections several times per month and the month following our SentinelOne rollout, the numbers dropped to zero. We have not had a single infection since.

The new console is not only visually appealing and simple to use, but it allows you to customize and apply labels to different areas. I don't have a good gauge on how much money SentinelOne has saved us, but we only get a handful of security alerts in our console each day. It has freed up our security staff to perform other tasks. 

We love the API. We use it to generate robust reporting, and we also developed tools to perform agent actions remotely without needing to provide all IT staff with console access. 

The agent will now also report the location in AD. This allows you to create dynamic collections of machines in the cloud console based on their location in local AD. You can replicate your AD OU structure into the console and run deployments and reporting based on OU. It's a very powerful feature and something that was missing in our last product. 

The agent update schedule is a little sporadic, and the updates are frequent. You are definitely going to want to have a good management solution in place, such as SCCM, Intune, or Jamf in order to maintain the environment properly.

There is agent data, such as last known IP address, that is not stored historically. It would be nice if the console stored data daily, so that you could look at a timeline of events on a machine over a period of time, and currently this is not possible. You can see a snapshot of the data at the moment, but once it changes whatever was there previously is not stored. 

I have been using SentinelOne for four years.

The agent is very stable, especially the later versions of the product. Agent never crashes and consumes minimal system resources. New agent versions are constantly released (which can be slightly difficult to manage if you don't have a good endpoint third party management solution like SCCM\JAMF). Release over release both stability and features have improved and been more fleshed out. 

It is very scalable and easy to deploy over any of the standard management solutions.

Customer service and our TAM are both very good. They are responsive and have never been unable to answer a question we asked. 

We switched because or old solution flat out was not picking up infections. It was really almost rather useless. 

The initial setup is straightforward. We do not have any on-premises infrastructure. Rather, we are using sentinel one in full-cloud mode. It was really just a matter of deploying the agent to the endpoints.

Our in-house team handled the deployment.

ROI is kind of hard to quantify but we definitely do feel like we get our money worth.

The costs are really rather minimal for what you receive with the product. No real advisement here. The larger count you have, the deeper discount you will receive in your contract.

We looked at Carbon Black. SentinelOne was more economical, and the feature set was comparable so we ultimately went with it.

Be ready to dedicate a good amount of time to learn the API. To really get the most from the product you need to tap the REST API.

The product is used to provide cybersecurity protection to SMBs predominantly in the financial, manufacturing, and retail industry as well as private individuals.

SentinelOne is key in achieving compliance with the General Data Protection Regulation (GDPR) in the European Union and the Protection of Personal Information (POPI) Act in South Africa.

Resolving ransomware encrypted servers or personal computers is costly to the customer, both in repair costs and loss of business due to downtime. In addition, the customer may suffer reputational damage if any of its customer data is compromised. 

Our clients trust us to protect their IT systems and data. 

We use SentinelOne because it has proven itself and has never been breached. It offers us a 100% protection record and our company reputation stays intact.

Resolving ransomware encrypted servers or personal computers is both costly and time consuming to both the customer as well as the service provider - protecting against these attacks is a win-win for all.

The SentinelOne portal dashboard provides a good overview of all the sentinels deployed and offers quick access to review and resolve affected sites and endpoints

The most valuable feature is that it works and is reliable. 

Other solutions I have researched have all been breached, and as far as I can see, SentinelOne is the only one that has never been breached. It provides fully autonomous threat mitigation and ransomware file encryption roll back in real-time without human intervention.  

Our clients have been able to survive a ransomware attack without even knowing that they had had files encrypted and automatically rolled back - even their Point of Sale (POS) system did not miss a beat and the business continued as normal without interruption.

SentinelOne's ongoing updates and rate of technology improvments are adequate for now, and have kept SentinelOne ahead of the cyber criminals, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to stay ahead of the cyber criminal techniques and exploits.  The "false positive" detection rate could be improved, if possible, but this should not increase the risk of the endpoint being breached.

I've used the solution for over 5 years.

The stability is excellent.

The scalability is excellent.

The customer support has been good.

Positive

I did not use a different solution previously.

The initial setup is straightforward. 

We are able to handle implementations in-house.

If you are an end-user you should procure the service through a Managed Cyber Security Systems Provider.

Yes, I have looked into ESET, Crowdstrike, Cylance, Webroot, and many others.

Contact me on cybersec[at]global[dot]co[dot]za

I use it pretty extensively. All of my highest-tier clients use SingularityOne.

All of my business's machines use SentinelOne complete with Singularity and XDR, which ties into things like Azure AD and whatnot. It's really great. Although I don't get the 24x7 Managed Security Operations Center wonderfulness through it.

It is a well-designed product that does what it says it is going to do. It protects endpoints, finds anomalies, and remediates them based on the automation plans I've set up.

It is a really great product.

The most valuable feature is that it does what it says it will do. It fulfills its claims. It’s not really common for products to do that today.

In terms of improvement, the documentation could be better. I would also like to see SingularityOne compatibility with Huntress, and the tighter integration between them would bring more to the table.

I have been using it for three or four years.

I would give the product a ten out of ten. 

Sentinel One has improved our organization by protecting the environment we are working in.

We had some stability issues when we started working with SentinelOne. 

I have been using Sentinel One for one year now.

Initially, there were a lot of issues that kept popping up. Now it has become stable.

It is definitely scalable. We have around eight to ten thousand servers.

I would rate SentinelOne a seven out of ten.

We are using SentinelOne within our company in servers and endpoints and we have deployed it for some of our clients.

The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware.

SentinelOne could improve by reducing the price.

I have been using SentinelOne for approximately one year.

The stability of SentinelOne was fine.

SentinelOne is scalable.

We have approximately 300 users using this solution.

The initial setup of SentinelOne was straightforward.

The price of SentinelOne is on the higher side compared to other solutions, such as Symantec.

We have one person who maintains the solution.

I rate SentinelOne a seven out of ten.

I use SentinelOne to protect against ransomware attacks, validate incoming emails, and ensure websites don't have any malicious coding.

SentinelOne's auto-rollback feature is the most valuable.

SentinelOne's phishing feature could be improved.

I've been using SentinelOne for around five years.

SentinelOne is stable and reliable.

SentinelOne is easy to scale.

SentinelOne's technical support is helpful and competent.

Positive

The initial setup was straightforward and completed within a day because we had run a POC with them to understand the environment and had all the information we needed. I would rate the setup process 3.5 out of five.

We did the implementation in-house with the support of SentinelOne engineers.

I would give SentinelOne a rating of eight out of ten.

We are using SentinelOne for an endpoint view of the corporate network.

The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection.

SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful.

I have been using SentinelOne for approximately one year.

SentinelOne is stable.

I rate the stability of SentinelOne a five out of five.

The scalability of SentinelOne is not a problem. These solutions can easily host up to 10,000 endpoints if not more, and we have 500. We do not have an immediate need to scale, but it is not an issue. As the company grows, the company will increase the usage of the solution.

I am satisfied with the support from SentinelOne.

SentinelOne is not too difficult to set up. The full deployment took a couple of months. The lengthy installation was caused by the fact that many people are remote working and we had 500 systems to install the solution on.

We did our own deployment of SentinelOne. We used three to five people for the deployment.

I rate SentinelOne an eight out of ten.

We primarily use the solution for endpoint detection.

The solution works well in general.

It's a small size and offers an easy deployment. It's very quick to deploy.

The solution is stable.

It's quite scalable.

Every site has its own key. I'm not sure how I can implement the key for the setup package. Therefore, with every installation, I need to do it manually and put on the site keys.

It is an expensive product. They could work on lowering the price a bit.

I've used the solution for one year.

It is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

The solution is quite scalable.

The initial setup and deployment are easy. I can get it up and running in five minutes.

The cost is a bit high. It's around $8 per client per month.

We are partners. We are using the latest version of the product.

I'd recommend the solution to others. We really like it in general.

I'd rate the solution a nine out of ten.