SentinelOne Singularity Complete Reviews

We are using SentinelOne for an endpoint view of the corporate network.

The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection.

SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful.

I have been using SentinelOne for approximately one year.

SentinelOne is stable.

I rate the stability of SentinelOne a five out of five.

The scalability of SentinelOne is not a problem. These solutions can easily host up to 10,000 endpoints if not more, and we have 500. We do not have an immediate need to scale, but it is not an issue. As the company grows, the company will increase the usage of the solution.

I am satisfied with the support from SentinelOne.

SentinelOne is not too difficult to set up. The full deployment took a couple of months. The lengthy installation was caused by the fact that many people are remote working and we had 500 systems to install the solution on.

We did our own deployment of SentinelOne. We used three to five people for the deployment.

I rate SentinelOne an eight out of ten.

We primarily use the solution for endpoint detection.

The solution works well in general.

It's a small size and offers an easy deployment. It's very quick to deploy.

The solution is stable.

It's quite scalable.

Every site has its own key. I'm not sure how I can implement the key for the setup package. Therefore, with every installation, I need to do it manually and put on the site keys.

It is an expensive product. They could work on lowering the price a bit.

I've used the solution for one year.

It is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

The solution is quite scalable.

The initial setup and deployment are easy. I can get it up and running in five minutes.

The cost is a bit high. It's around $8 per client per month.

We are partners. We are using the latest version of the product.

I'd recommend the solution to others. We really like it in general.

I'd rate the solution a nine out of ten.

My client uses the solution for endpoint security and email security.

I have found the most valuable feature to be the rapid threat detection. 

We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from.

One of my clients has been using the product for about three years.

My client has said that it is stable. 

It is a scalable solution.

We received a response from technical support within 48 hours. The support is great.

I would rate this solution as an eight out of ten.

SentinelOne is for users wanting an enhanced level of endpoint security.

What I like about SentinelOne is that it sparks your curiosity. I also like its rollback feature.

The stability of SentinelOne should be improved.

I've been using SentinelOne for three years.

We're using SentinelOne through one of our partners, and we have had some stability issues with it due to Windows 10 features updates. It should be more stable.

SentinelOne is a scalable solution.

Technical support for SentinelOne is fine.

The initial setup for SentinelOne is straightforward. Setting up the solution doesn't take long, e.g. on a per-device basis, it would take just 30 seconds.

We did the implementation of this solution ourselves.

Our customers pay for monthly for the license of SentinelOne.

We're an MSP, so we deploy SentinelOne for customers, e.g. 70 to 80 endpoints.

We've had some stability issues with the solution, and that's definitely a concern. I'm still pushing forward with SentinelOne, because it's the only kind of option we have in this space.

In terms of recommending SentinelOne, I'd give it a six out of ten.

The product is used to provide cybersecurity protection to SMBs predominantly in the financial, manufacturing, and retail industry as well as private individuals.

SentinelOne is key in achieving compliance with the General Data Protection Regulation (GDPR) in the European Union and the Protection of Personal Information (POPI) Act in South Africa.

Resolving ransomware encrypted servers or personal computers is costly to the customer, both in repair costs and loss of business due to downtime. In addition, the customer may suffer reputational damage if any of its customer data is compromised. 

Our clients trust us to protect their IT systems and data. 

We use SentinelOne because it has proven itself and has never been breached. It offers us a 100% protection record and our company reputation stays intact.

Resolving ransomware encrypted servers or personal computers is both costly and time consuming to both the customer as well as the service provider - protecting against these attacks is a win-win for all.

The SentinelOne portal dashboard provides a good overview of all the sentinels deployed and offers quick access to review and resolve affected sites and endpoints

The most valuable feature is that it works and is reliable. 

Other solutions I have researched have all been breached, and as far as I can see, SentinelOne is the only one that has never been breached. It provides fully autonomous threat mitigation and ransomware file encryption roll back in real-time without human intervention.  

Our clients have been able to survive a ransomware attack without even knowing that they had had files encrypted and automatically rolled back - even their Point of Sale (POS) system did not miss a beat and the business continued as normal without interruption.

SentinelOne's ongoing updates and rate of technology improvments are adequate for now, and have kept SentinelOne ahead of the cyber criminals, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to stay ahead of the cyber criminal techniques and exploits.  The "false positive" detection rate could be improved, if possible, but this should not increase the risk of the endpoint being breached.

I've used the solution for over 2 years.

The stability is excellent.

The scalability is excellent.

The customer support has been okay.

I did not use a different solution previously.

The initial setup is straightforward. 

We are able to handle implementations in-house.

If you are an end-user you should procure the service through a Managed Cyber Security Systems Provider.

Yes, I have looked into ESET, Crowdstrike, Cylance, Webroot, and many others.

Contact me on cybersec[at]global[dot]co[dot]za

We have SentinelOne installed on all of our workstations and servers. It is set up with the maximum protection except that Active is in Alert Mode, and everything else is blocked.

The most valuable feature is that it just unintrusively works in the background to carry out the protection. You don't have to babysit it. Instead, it will alert if it sees something, you deal with it and carry on from there.

Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed. SentinelOne gives no clue as to the problem, so to diagnose what is happening can be difficult. To make it worse, the behavior is inconsistent. Two people in the office might have the application working correctly, but a third person using the same program will have a problem.

Nothing is displayed by the agent that is running on the workstations, but it would be helpful to have a mode available where we can see feedback as to what it is doing. We wouldn't want it running all the time because there would be more overhead, but it could be helpful for debugging or diagnosing problems.

I have been using SentinelOne for between six months and a year.

In terms of stability, it has been good so far.

It appears to be scalable.

The initial setup is very easy.

Our licensing fees are about $5 USD per endpoint, per month.

Overall, this is a good product and I recommend it. That said, there are always ways to make things better.

I would rate this solution a nine out of ten.

The solution offers very rich details surrounding threats or attacks.

The price is a bit high. They should make their pricing model more affordable.

The solution needs better reporting on new threats and malware. The reporting is present, but I can't find the information easily.

The solution is stable.

It's hard to give an impression on the stability at this time. We haven't used it on a large scale yet. We're still testing.

We haven't needed to contact technical support yet.

We are currently using Webhook as we test this new solution.

We are using the public cloud deployment model.

I would rate the solution nine out of ten.

We use the public cloud version.

We have a preference for their receptor. It's good at finding many EFC files. Normally, EFC files could have a virus, but we need to exclude some of them.

It corrects all of the EFC files with a virus. All the achievements, maximum EFC files. Many EFC files will be flagged as a virus. Some virus databases need to be updated. The model is good at finding many EFC files. The trouble is it needs to be updated. 

From the client-side, some scanning and other features can be enabled for scanning viruses better. If they want to scan for an individual reason other than viruses, such as scanning for legal files, they haven't been able to gather that from the client-side.

Some features could be more user-friendly. For instance, setting restrictions in the explorer for what level one must be to use it is not user-friendly. It is difficult to find what we're searching for.

The solution is stable.

Out of ten, I would give this solution 8.5 for scalability.

When we need partners, they support us well. There have been no issues with that.

It's okay. It's a better solution than other competitors.

I would rate this solution as nine out of ten.