SentinelOne Singularity Complete Reviews

We are using SentinelOne within our company in servers and endpoints and we have deployed it for some of our clients.

The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware.

SentinelOne could improve by reducing the price.

I have been using SentinelOne for approximately one year.

The stability of SentinelOne was fine.

SentinelOne is scalable.

We have approximately 300 users using this solution.

The initial setup of SentinelOne was straightforward.

The price of SentinelOne is on the higher side compared to other solutions, such as Symantec.

We have one person who maintains the solution.

I rate SentinelOne a seven out of ten.

I use SentinelOne for security.

We function as an internal red team and do numerous tests of attack simulations. SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones. 

SentinelOne's best features are test automation, playbooks, incident response, use-case improvement, and compliance with MITRE ATT&CK techniques.

SentinelOne's performance and the accuracy of its incident filtering could be improved.

I've been using SentinelOne for five years.

SentinelOne is stable.

SentinelOne is scalable.

The initial setup was straightforward because we created an implementation plan and did some diagnostics before starting.

We used a third-party team. 

SentinelOne's pricing could be lower.

I would give SentinelOne a rating of eight out of ten.

I use SentinelOne to protect against ransomware attacks, validate incoming emails, and ensure websites don't have any malicious coding.

SentinelOne's auto-rollback feature is the most valuable.

SentinelOne's phishing feature could be improved.

I've been using SentinelOne for around five years.

SentinelOne is stable and reliable.

SentinelOne is easy to scale.

SentinelOne's technical support is helpful and competent.

Positive

The initial setup was straightforward and completed within a day because we had run a POC with them to understand the environment and had all the information we needed. I would rate the setup process 3.5 out of five.

We did the implementation in-house with the support of SentinelOne engineers.

I would give SentinelOne a rating of eight out of ten.

We are using SentinelOne for an endpoint view of the corporate network.

The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection.

SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful.

I have been using SentinelOne for approximately one year.

SentinelOne is stable.

I rate the stability of SentinelOne a five out of five.

The scalability of SentinelOne is not a problem. These solutions can easily host up to 10,000 endpoints if not more, and we have 500. We do not have an immediate need to scale, but it is not an issue. As the company grows, the company will increase the usage of the solution.

I am satisfied with the support from SentinelOne.

SentinelOne is not too difficult to set up. The full deployment took a couple of months. The lengthy installation was caused by the fact that many people are remote working and we had 500 systems to install the solution on.

We did our own deployment of SentinelOne. We used three to five people for the deployment.

I rate SentinelOne an eight out of ten.

We primarily use the solution for endpoint detection.

The solution works well in general.

It's a small size and offers an easy deployment. It's very quick to deploy.

The solution is stable.

It's quite scalable.

Every site has its own key. I'm not sure how I can implement the key for the setup package. Therefore, with every installation, I need to do it manually and put on the site keys.

It is an expensive product. They could work on lowering the price a bit.

I've used the solution for one year.

It is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

The solution is quite scalable.

The initial setup and deployment are easy. I can get it up and running in five minutes.

The cost is a bit high. It's around $8 per client per month.

We are partners. We are using the latest version of the product.

I'd recommend the solution to others. We really like it in general.

I'd rate the solution a nine out of ten.

We are a system integrator. We provide this solution to the end-users.

Most of the features are valuable. As a system integrator, agent deployment is valuable. It also fits the requirements of most of the clients.

They can improve the administrative interface. They can make it more user-friendly.

Its price can be lower.

I have been using this solution for three years.

It is stable.

It is scalable.

Its setup is of medium complexity. It is not complex, and it is also not straightforward.

Its price can be lower because I'm seeing competition from another vendor who beats it on commercials.

I would advise others to go for it. It is a good product, and it fits the requirements of most of the clients. It is very flexible.

I would rate it an eight out of 10.

We have SentinelOne installed on all of our workstations and servers. It is set up with the maximum protection except that Active is in Alert Mode, and everything else is blocked.

The most valuable feature is that it just unintrusively works in the background to carry out the protection. You don't have to babysit it. Instead, it will alert if it sees something, you deal with it and carry on from there.

Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed. SentinelOne gives no clue as to the problem, so to diagnose what is happening can be difficult. To make it worse, the behavior is inconsistent. Two people in the office might have the application working correctly, but a third person using the same program will have a problem.

Nothing is displayed by the agent that is running on the workstations, but it would be helpful to have a mode available where we can see feedback as to what it is doing. We wouldn't want it running all the time because there would be more overhead, but it could be helpful for debugging or diagnosing problems.

I have been using SentinelOne for between six months and a year.

In terms of stability, it has been good so far.

It appears to be scalable.

The initial setup is very easy.

Our licensing fees are about $5 USD per endpoint, per month.

Overall, this is a good product and I recommend it. That said, there are always ways to make things better.

I would rate this solution a nine out of ten.

We use SentinelOne to secure our entire environment, including all user endpoints and servers. We are also currently testing the Deep Visibility addon. We were using a definition-based AV prior to SentinelOne, and we were getting daily/weekly infections of a variety of malware. We are a mix of PC, Mac, and Linux. We have on-premises machines and servers, as well as cloud VMs that we were wanting to protect. We wanted to purchase a Next Generation AV client that would be algorithm-based instead of definition file-based.

SentinelOne has provided amazing security. We were getting new cryptolocker variant infections several times per month and the month following our SentinelOne rollout, the numbers dropped to zero. We have not had a single infection since.

The new console is not only visually appealing and simple to use, but it allows you to customize and apply labels to different areas. I don't have a good gauge on how much money SentinelOne has saved us, but we only get a handful of security alerts in our console each day. It has freed up our security staff to perform other tasks. 

We love the API. We use it to generate robust reporting, and we also developed tools to perform agent actions remotely without needing to provide all IT staff with console access. 

The agent will now also report the location in AD. This allows you to create dynamic collections of machines in the cloud console based on their location in local AD. You can replicate your AD OU structure into the console and run deployments and reporting based on OU. It's a very powerful feature and something that was missing in our last product. 

The agent update schedule is a little sporadic, and the updates are frequent. You are definitely going to want to have a good management solution in place, such as SCCM, Intune, or Jamf in order to maintain the environment properly.

There is agent data, such as last known IP address, that is not stored historically. It would be nice if the console stored data daily, so that you could look at a timeline of events on a machine over a period of time, and currently this is not possible. You can see a snapshot of the data at the moment, but once it changes whatever was there previously is not stored. 

I have been using SentinelOne for four years.

The agent is very stable, especially the later versions of the product. Agent never crashes and consumes minimal system resources. New agent versions are constantly released (which can be slightly difficult to manage if you don't have a good endpoint third party management solution like SCCM\JAMF). Release over release both stability and features have improved and been more fleshed out. 

It is very scalable and easy to deploy over any of the standard management solutions.

Customer service and our TAM are both very good. They are responsive and have never been unable to answer a question we asked. 

We switched because or old solution flat out was not picking up infections. It was really almost rather useless. 

The initial setup is straightforward. We do not have any on-premises infrastructure. Rather, we are using sentinel one in full-cloud mode. It was really just a matter of deploying the agent to the endpoints.

Our in-house team handled the deployment.

ROI is kind of hard to quantify but we definitely do feel like we get our money worth.

The costs are really rather minimal for what you receive with the product. No real advisement here. The larger count you have, the deeper discount you will receive in your contract.

We looked at Carbon Black. SentinelOne was more economical, and the feature set was comparable so we ultimately went with it.

Be ready to dedicate a good amount of time to learn the API. To really get the most from the product you need to tap the REST API.