SCOM Reviews

We are using the SCOM server for monitoring our network devices, our Windows servers, and Linux servers.

The most valuable feature is the monitoring of Windows and Linux servers.

The dashboard features are not user-friendly for our management team, only for the technical department. We are currently looking for a plugin for the dashboard to assist in monitoring the dashboard in the SCOM server.

At this time, SCOM is only being used in our IT department. Digital console is not available to our users, management team, or senior persons, and they are not allowed their own login to see what is happening in the network system. The only access that we have is to dump the reports to provide them to our management team.

It doesn't monitor the Fortinet devices well.

I have been using the Microsoft SCOM server for six years.

Because we work in a financial institution, we are not allowed to remove the SCOM server and replace the new monitoring software. We have been given permission by management to search for third-party software to provide us with the missing features, which is something that we require to make it easier.

I would rate this solution a seven out of ten.

On-premises

Our primary use for this solution is to monitor our Windows Platform.

We are using all of the management parts that are related to Windows.

I would like to see better support for monitoring Unix-based systems. The Unix management functionality is not yet truly mature.

The reporting capability needs improvement.

This solution would be improved if the management functionality were expanded to include other products, such as WebSphere MQ. 

Ten years.

This is a stable solution, compared to other products.

It is quite easy to add more users to the platform.

There are ten people on our team who use this solution. We are responsible for administrating different projects and we use this solution on a daily basis.

The support is fine with Microsoft. I don't have any issue with that. Compared to companies like HP and Micro Focus, the support from Microsoft is awesome.

This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution. When it comes to managing Unix-based systems, however, you will need to do more research.

I would rate this solution a seven out of ten.

Both SCOM and WhatsUp Gold afford us in-depth troubleshooting capabilities.

SCOM: The product has helped our organization with in-depth monitoring.

WhatsUp Gold: The product has helped our organization with VM monitoring.

Both SCOM and WhatsUp Gold could use some system enhancements, such as better dashboards.

SCOM: I have used SCOM for about eighteen months.

WhatsUp Gold: I have used WhatsUp Gold for nine years.

We did not encounter any stability issues with either product.

We did not encounter any scalability issues with either product.

For both products, I would give technical support a rating of 6/10.

We previously used open-source solutions before switching to SCOM and WhatsUp Gold.

SCOM: The initial setup was complex.

WhatsUp Gold: The initial setup was easy.

For both products, the pricing and licensing are fair.

Before choosing these products, we evaluated Symantec.

It would have to be the ability to monitor services, devices, and operations for many devices from a single console leveraging a wide variety of Management Packs available.

Ability for support staff to know when there is a problem, identify where the problem is, and figure out what is causing the problem, ideally before the users of the applications encounter the problems.

If it could have SysLog capabilities and if the Microsoft Management Packs were out of the box instead of a separate download.

Our current project is still ongoing, its been at least 7 years.

Yes, but only if you decide to integrate ACS with OpsMgr. Then storage could become an issue depending on where the customer believes the security logs must come from.

If you have Microsoft Premier Support, then all is well.

Understand what is critical in your environment first and what needs to be monitored.

Availability, Performance and Application Monitoring, Dashboards.

We were supporting a bank infrastructure using SCOM, and their application availability improved a lot as we had the real time monitoring of the applications due to which application issues were fixed before the end user comes up and complains.

Too small of a scope in reports, need to improve a lot.

No, we have been using SCOM only as it has given satisfactory results.

Initial setup is quite simple, you need to be aware of the prerequisites which are required to start the deployment. Deployment is straightforward as we have the application installer available, whenever any failure is there, resolution is shown along with the results. The sizing tool is always available whenever planing for the hardware recommendations.

Most of the time we implement in house and reach out to experts in our organization in case any assistance is required.

Please go through the documentation once, which is available on the Microsoft Website- Technet to understand what SCOM actually is. It looks like a single console, but very deep and interesting to learn. You can end up becoming SCOM Admin, SCOM MP Author etc. Go for virtual labs before implementing SCOM which are available on Microsoft technet.

There were many- IBM Tivoli, CA products, but the best came out to be SCOM for a number of reasons.