Pure Storage has been the go-to storage array for me. It's a lot smaller, easier to set up, faster to upgrade, and more reliable.
The performance is very stable. This is something which I don't get out of a solution such as, for example, 3PAR.
The code upgrades are very smooth. They're actually all tracking their vulnerabilities. As a customer, Pure Storage gives sufficient time to the customer to showcase the new features and to say this is how to go about going over to the upgrade, and so on. We are quite prepared. We can schedule ahead and be ready for these things. That's something which I like - the selective approach - and everything is on the cloud which helps Pure reach out to their customers and gives these new features.
Its ability to use multiple services such as the file services, the block services, backup, fast backups, lightning backup, and so on, is great. These features are something that StoreServ or HP doesn't have. They have multiple products for that. Pure tries to bundle them together. That's something which I really like. It reduces the footprint and helps me sell this a lot more to the customer.
Pure Storage support could be a little better.
The pricing can be a bit high.
In general, I'm quite satisfied with what product they have on offer, and what new features are being released.
I've used the solution for a while.
The stability is good. The performance on offer is excellent. There aren't bugs or glitches. It doesn't crash or freeze.
Technical support needs improvement.
With respect to them being able to respond, they're more marketing people, less technical. Some of these technical SMEs who I've worked with on Pure Storage, they're really good. However, overall, some accounts still have that thing in their mind that the support isn't as great as some of the bigger companies like Dell or HPE.
That said, that's not the experience for me.
I've also used 3PAR. Performance on Pure Storage is a lot faster than 3PAR.
The initial setup is easy. It's also quick to upgrade. A company shouldn't have issues with the process.
They're okay with the pricing. They're expensive compared to some of the hyperscalers today. When it comes to a private cloud, enterprise-class, where we're looking at highly encrypted, high-performance, highly reliable systems. I might not go with Pure. If I can go with the data center class, I can go with Pure Storage. For enterprise-class, I would still lean back to Hitachi or Dell.
We are partners.
Most of my accounts have multiple storage arrays, and Pure Storage always happened to be one of them.
I'd rate the solution at an eight out of ten. We're pretty happy with it overall.