Pure Storage FlashArray's overall speed is its most valuable feature.
Virtual Storage Administrator at a tech vendor with 51-200 employees
A stable and scalable product that functions amazingly fast in terms of speed once it is up and running
Pros and Cons
- "Pure Storage FlashArray's overall speed is its most valuable feature."
- "The initial setup of the product is complex."
What is most valuable?
What needs improvement?
Pure Storage FlashArray is painful in certain areas, and because of this, in my company, we wish it was made to be a bit more user-friendly, especially in a VMware environment, so that it can be made less of a cumbersome process. I don't know if its less user-friendly nature in a VMware environment is indicative of some of the encryption features and other stuff of Pure Storage FlashArray. Pure Storage FlashArray would just be easier to manage if it didn't have to jump through so many hoops.
For how long have I used the solution?
I have experience with Pure Storage FlashArray. My company is a customer of Pure Storage FlashArray.
What do I think about the stability of the solution?
It is a stable solution. As long as you don't accidentally cut the power off in your company, the product remains stable, making it pretty reliable.
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Pure Storage FlashArray
December 2025
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What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The solution's technical support is good. I rate the technical support a nine to ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of the product is complex.
What about the implementation team?
Pure Storage FlashArray's team had to install the product in our company.
What's my experience with pricing, setup cost, and licensing?
Cost-wise, I imagine that the product's price would probably give you a nosebleed if you were a younger company.
What other advice do I have?
Pure Storage FlashArray is a solution that can be described as a product that functions amazingly fast in terms of speed once it is up and running.
In our company, we only semi-manage the product. Three people who look after server infrastructure, networking infrastructure, and virtual infrastructure in my company look after the product's maintenance.
I rate the overall product an eight to nine out of ten. I wish the product wasn't cumbersome to do certain things and should provide a little more flexibility.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System engineer at a transportation company with 51-200 employees
Useful for testing purposes while offering effortless installation and unwavering stability to its users
Pros and Cons
- "Data deduplication is one feature I found to be the most valuable in the tool...Stability-wise, I rate the solution a ten out of ten."
- "From a scalability perspective, it is a very small storage solution, so it's not very expandable."
What is our primary use case?
We use it just for test purposes in our organization.
What is most valuable?
Data deduplication is one feature I found to be the most valuable in the tool. We don't use any special features in our organization.
For how long have I used the solution?
I have been using Pure Storage FlashArray for about six years. Also, I am using Pure Storage FA-420. I am a customer of the solution.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
I can't comment on the solution's scalability since we use it in a test environment. From a scalability perspective, it is a very small storage solution, so it's not very expandable. It is only me who is using the solution in our company.
How was the initial setup?
The solution's initial setup process was easy. It may look like a lot of work, but it is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
It is an old storage we use for testing, and our production storage is IBM. It will be five years old since we are using the solution. We are also planning to buy a new storage solution. So, we are looking out into the market to see what we can buy.
I recommend the solution to those planning to use it since I trust it is a great storage solution.
I rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Pure Storage FlashArray
December 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
CEO at a tech consulting company with 11-50 employees
A great enterprise solution helpful with performance, reliability and cost
Pros and Cons
- "We find the ease of usability and setup valuable."
- "Pricing could be better in comparison to other solutions."
What is our primary use case?
Our primary use case for this solution is focused on enterprise solutions, a support solution that needs either performance, reliability or cost. For example, most companies have databases, virtualized workloads, or VDI workloads. So with those kinds of environments like the Block Storage, it is perfect because it switches very well with the cost, performance, and reliability ratio. Additionally, it's easy to deploy to benefit the IT team in the management costs.
What is most valuable?
We find the ease of usability and setup valuable.
What needs improvement?
Pricing could be better in comparison to other solutions. The amount of storage the customers receive is approximately 20% higher when you compare it with similar solutions. So it can be a problem when you are positioning the product.
For how long have I used the solution?
We have been using the solution for seven years as partners and are currently working with the latest version.
What do I think about the scalability of the solution?
The solution is highly scalable, but scalability is sometimes undervalued, but everyone can scale. In the case of Pure Storage FlashArray, our experience with upgrading the capacity only involved changing the controllers. So, for example, if you have 20 terabytes and want to go to 100, you only have to change the controllers when paying for that storage capacity upgrade. You can also include the controllers, and the controllers' upgrade does not impact production. You can do it without stopping, so the upgrade of the machines can start with the smallest to the biggest machine that can deploy up to five petabytes. If you cannot do it smoothly, you don't have to stop production and will not have a disruption.
How are customer service and support?
Our experience with customer service and support has been very good. It is very good even though they are still growing, and they are very responsive to issues. They promise a 15-minute response time and are very good at keeping that promise.
How was the initial setup?
The initial setup is straightforward. Two engineers are usually tasked with deployment.
What was our ROI?
Our return on investment is good.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is close to zero. Every new function or functionality is included when paying the annual maintenance. Our customers value it because the maintenance is always the same regardless of whether it's the first year, the seventh or the tenth year. Additionally, the products use the same operative system with new capabilities, like ransomware and safe mode. Another thing that is quite nice to have is outstanding performance. They can provide a lot of performance, so there is not a lot of difference. Still, efficiency is something customers value because the compression can be up to twice of the second competitor. I rate licensing costs a ten out of ten.
What other advice do I have?
I rate the solution a ten out of ten. The solution is good but can be improved by improving upgrade prices.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Team Lead for Storage and Back-Up at a comms service provider with 201-500 employees
User-friendly, high performance, and reliable
Pros and Cons
- "The most valuable features of Pure Storage FlashArray are management and administration user-friendliness, provisioning, and performance."
- "Pure Storage FlashArray could improve in the area of cryptographic information in the consoles. The user-friendliness could improve. The Pure Storage FlashArray team should come and log into the system with their maintenance credentials and then pull out the information as evidence of cryptography."
What is our primary use case?
We are using Pure Storage FlashArray for VMware data storage.
What is most valuable?
The most valuable features of Pure Storage FlashArray are management and administration user-friendliness, provisioning, and performance.
What needs improvement?
Pure Storage FlashArray could improve in the area of cryptographic information in the consoles. The user-friendliness could improve. The Pure Storage FlashArray team should come and log into the system with their maintenance credentials and then pull out the information as evidence of cryptography.
For how long have I used the solution?
I have been using Pure Storage FlashArray for approximately one year.
What do I think about the stability of the solution?
Pure Storage FlashArray is highly stable.
What do I think about the scalability of the solution?
Pure Storage FlashArray is scalable, but it has a 5 GB ratio for data which helps with the reduced need for more investment for it to be more scalable.
We are using the solution with approximately 20 VMware hosts.
Which solution did I use previously and why did I switch?
I previously used other solutions.
How was the initial setup?
The initial setup of Pure Storage FlashArray is straightforward. The time it took for our complete implementation took one week. However, it could be done in one day but we had some challenges.
What about the implementation team?
We used the Pure Storage FlashArray team to do the implementation.
What other advice do I have?
I recommend this solution for production because it has good performance and capacity management.
My advice to others is they need to fit the solution to their needs. There are many models available and the one they choose is going to depend on the front-end data that they're going to accommodate in storage. Additionally, the latencies needed are important to consider, such as how many milliseconds they can tolerate and overall performance.
I rate Pure Storage FlashArray a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Contractor at a financial services firm with 51-200 employees
Good replications, excellent resiliency, and helpful support
Pros and Cons
- "The scalability is good."
- "There was some complexity in the initial setup."
What is our primary use case?
We primarily use the solution for storage.
How has it helped my organization?
It has improved the way our organization functions by improving the resilience of our infrastructure by quite a bit.
What is most valuable?
The tool size is good. We have a tool size and then each size has one Pure Storage and they form the active cluster. We can just access the data on both sides with a uniform access design.
The scalability is good.
It can do some replications. They're very easy to perform.
What needs improvement?
We're quite happy with eh solution overall. I can't recall coming across any features that were lacking.
There was some complexity in the initial setup.
While they've improved a lot, many features have been released recently and they are not that mature just yet. My understanding is they just released some features, for some transport services over the NVMe and then the file service. However, the file service is not so mature. I had some problems with the file service when we used it.
Other new features, such as the active clustering over the FC, and the verification over the FC feature, we didn't use. We have to have a trial on it first before commenting on it.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
It's very, very, very stable. There are no performance degrades during any upgrade or replacement of the parts.
What do I think about the scalability of the solution?
The product is extremely scalable.
There is only one person using the solution currently.
How are customer service and support?
I've dealt with technical support previously. Their response is fast and mostly very, very helpful. We just need to enable the remote console on the array and then they just can easily troubleshoot by themselves. That way, we do not need more time to work with them. They just fix the problem for us.
Which solution did I use previously and why did I switch?
We also use HPE Nimble. This solution scales much better. That said, it is a bit more complex to implement when you compare it to Nimble.
There are two different classes in our design. We put more critical applications on Pure due to its stability and resilience. Less important or less critical applications or servers are on Nimble. However, the capacity of Nimble is far larger than Pure Storage.
How was the initial setup?
The initial setup is more complex than the Nimble. Mostly the configurations must be done by the Pure engine at the back end.
It took two or three weeks to deploy the solution.
You only need one person to deploy and maintain the solution.
What about the implementation team?
We handled the initial setup by ourselves. We did not need any outside assistance from any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
With Pure Storage, we buy the array and then all the features can be enabled on that.
It is more expensive than Nimble. The price is likely double Nimble's.
You do not have to pay for any extra features or add-ons. Everything is included.
What other advice do I have?
I'm a customer.
We use the Pure Array X model with a version of Purity 5. Recently, we bought the Pure C series.
We use it with a private cloud and on-premises as well.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CIO at a manufacturing company with 1,001-5,000 employees
Speedy monitoring, top level support, and high availability
Pros and Cons
- "The most valuable feature of the Pure Storage Flash Array is the blazing fast monitoring."
- "The price of the solution can improve."
What is our primary use case?
Pure Storage Flash Array is used for data storage.
How has it helped my organization?
Pure Storage Flash Array has helped my organization by having the ability to have access to our data immediately.
What is most valuable?
The most valuable feature of the Pure Storage Flash Array is the blazing fast monitoring.
What needs improvement?
The price of the solution can improve.
For how long have I used the solution?
I have been using Pure Storage Flash Array for approximately seven years.
What do I think about the stability of the solution?
Pure Storage Flash Array is highly stable.
What do I think about the scalability of the solution?
The scalability of the Pure Storage Flash Array is good and it is easy to do.
We have approximately 2,000 users in my enterprise that are using the solution. The whole company is using the solution.
How are customer service and support?
The support from Pure Storage Flash Array is amazing. I have never seen a vendor support a product this well. They knew challenges even before my team was able to figure them out.
Which solution did I use previously and why did I switch?
We were using another solution previously and we switch to Pure Storage Flash Array because we wanted the latest and greatest solution.
How was the initial setup?
The initial setup of the Pure Storage Flash Array was of a medium range of difficulty. It was not easy or difficult. The full deployment was not very difficult.
I rate the initial setup of the Pure Storage Flash Array a two out of five.
What about the implementation team?
We use a consultant from Pure for the implementation of the Pure Storage Flash Array.
What was our ROI?
We have seen a return on investment from using Pure Storage Flash Array.
What's my experience with pricing, setup cost, and licensing?
The price of the Pure Storage Flash Array is too high and there needs to be more contact clarity. We went with the Evergreen plan and I don't have clarity on what am I supposed to pay each year or every three years. There was not much contract clarity.
Which other solutions did I evaluate?
We evaluated every solution at the time before we chose Pure Storage Flash Array.
What other advice do I have?
My advice to others is to evaluate the Pure Storage Flash Array. Do a proof of concept if you can it is a fantastic solution.
I rate Pure Storage Flash Array a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a tech services company with 5,001-10,000 employees
Reasonably priced, reliable, and easy to install
Pros and Cons
- "It is always out of the box, and ready to use."
- "Automation could be simplified."
What is our primary use case?
I help our customers build FlashArray.
What is most valuable?
It is always out of the box, and ready to use.
It is very simple to set up, and very simple to use.
The interface is easy to use.
It is very easy to implement.
What needs improvement?
It falls far short of protocol support. Our customers frequently ask us how we can use NFS or if we can use it as a copy or something similar. If you have any suggestions, I believe they could use more protocol, and have easier automation.
Automation could be simplified. For example, we can ask the storage to create a folder and then monitor it automatically.
For how long have I used the solution?
I have been working with Pure Storage FlashArray for three years.
What do I think about the stability of the solution?
Pure Storage FlashArray is a very stable product.
What do I think about the scalability of the solution?
Pure Storage FlashArray is a scalable solution.
Which solution did I use previously and why did I switch?
I am also working with Pure FlashArray X series and Pure Storage FlashBlade.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is very reasonable when compared to other solutions.
What other advice do I have?
I would rate Pure Storage FlashArray a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
IT Manager at a educational organization with 10,001+ employees
Works fine for us, and is good in terms of access speed, power consumption, and support
Pros and Cons
- "Access speed and power consumption are most valuable."
- "It is way in excess of what we need. If anything, we could see a bit more speed. I'm just comparing it with what some of my colleagues who are implementing their own systems do."
What is most valuable?
Access speed and power consumption are most valuable.
What needs improvement?
It is way in excess of what we need. If anything, we could see a bit more speed. I'm just comparing it with what some of my colleagues who are implementing their own systems do.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
We did not have to do that, but it looks like it is.
How are customer service and support?
It is very good.
Which solution did I use previously and why did I switch?
It is our first solid-state array.
How was the initial setup?
It is very easy.
What's my experience with pricing, setup cost, and licensing?
It could always be lower, but it's okay.
What other advice do I have?
I would advise others to have a go at it because it has worked fine for us. I would rate it a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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