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Cloud Solutions Architect at a tech services company with 10,001+ employees
Real User
A high-performance storage appliance that is stable and easy to install and maintain
Pros and Cons
  • "We've had different types of storage, and three things of this solution are valuable. The first one is its outstanding performance. The second one is its stability. In the about three years that we've had it, we've had component failures, but we never had a service interruption or any data loss. The third one, which is really critical, is that it is super easy to use in terms of provisioning, storage, and managing the arrays. I'm able to maintain a multi-site environment with a couple of dozen arrays with a single mid-level storage admin."
  • "We understand that they're thinking about it, but one of the things that would be nice is if they added some basic file-level capabilities to the platform. The idea is that they would run a basic NFS or CIF share from the controllers. FlashBlade is the powerhouse for File and Object storage, but if you don't need all that power, a lightweight file function would make FlashArrays more versatile."

What is our primary use case?

We have FlashArray and FlashBlade. We're using FlashArray primarily for VMFS storage tools for the VMware environment.

We have its latest version. It is on-premises, but we operate a private cloud.

What is most valuable?

We've had different types of storage, and three things of this solution are valuable. The first one is its outstanding performance. The second one is its stability. In the about three years that we've had it, we've had component failures, but we never had a service interruption or any data loss. The third one, which is really critical, is that it is super easy to use in terms of provisioning, storage, and managing the arrays. I'm able to maintain a multi-site environment with a couple of dozen arrays with a single mid-level storage admin.

We do a lot of data replication as well, and the replication features are all easy to set up. The networking controls for setting up interfaces and sub-interfaces are also easy to manage.

What needs improvement?

We understand that they're thinking about it, but one of the things that would be nice is if they added some basic file-level capabilities to the platform. The idea is that they would run a basic NFS or CIF share from the controllers. FlashBlade is the powerhouse for File and Object storage, but if you don't need all that power, a lightweight file function would make FlashArrays more versatile.

The other thing is multiple key support for encryption. The standard solution encrypts the whole array, but we also have certain tenants that use dedicated LUNs. So, it would be nice if, in addition to just supporting the VMware stuff, we could have a per LUN key. Even better would be interfacing with an external Key Management Server (KMS) so that tenants could manage their keys.

For how long have I used the solution?

I have been using this solution for about three years.

Buyer's Guide
Pure Storage FlashArray
October 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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What do I think about the stability of the solution?

It is very stable. There are no stability issues. The bugs we've encountered have been nuisances or minor things, such as how some metrics are reported, but there hasn't been anything that has affected our service.

What do I think about the scalability of the solution?

It is very easy to scale. We have about 4,000 users.

How are customer service and support?

They are very good, but we are a large enough customer. We always deal with the same people, so it's not like we're going into the tier one service desk.

Which solution did I use previously and why did I switch?

We previously used Dell EqualLogic. It was going under life, and it was just a legacy spinning disk with an SSD cache. So, the main reason for switching was just a tech refresh and an upgrade.

How was the initial setup?

It is very straightforward and very simple.

What's my experience with pricing, setup cost, and licensing?

We consume it as a service, and that's actually something we really like, or at least I really like from the technical perspective. That's because it means there is no hassle when we need to upgrade arrays to add capacity. We just interact directly with technical counterparts, and we say, "Hey, we're filling up," and they say, "All right, here's another data pack." They ship it in, and we install it. So, the as-a-service model has worked very well. Given the outstanding data reduction rates, it has improved our profitability because we're selling allocated volumes as part of the cloud service or recovering those costs from our tenants. It is very efficient, but that has offset the premium price. It started out that way, but over time, as we've added capacity, the price per gig has gone down a lot because we have a lot of it.

What other advice do I have?

If you need a high-performance storage appliance that is easy to install and maintain, you pretty much can't go wrong.

I would rate Pure Storage FlashArray a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Works at a comms service provider with 1-10 employees
Real User
Top 20
Smooth provisioning and a single pane of glass for management
Pros and Cons
  • "We only have storage provisioning, so the provisioning feature is good. The compression and deduplication are good."
  • "They can also include file services such as NAS shares and CIFS shares. There should be provisioning of the file shares from a unified array."

What is our primary use case?

We have a contract with Pure Storage, and we use it for VMware and database server storage provisioning.

We have multiple applications in the environment, and we are provisioning from Pure Storage.

How has it helped my organization?

The single pane of glass is important for us because we can view all the array details in one place. We can see the details about the capacity, utilized space, available or free space, alerts, and performance in one place. This overview is important.

It did decrease the storage footprint compared to other models and storage, but I do not have the metrics.

It helps to reduce the downtime.

What is most valuable?

We are not using any replication features. We only have storage provisioning, so the provisioning feature is good. The compression and deduplication are good.

What needs improvement?

It does not require much improvement. They can maybe improve the file services. The focus is on block storage. They can also include file services such as NAS shares and CIFS shares. There should be provisioning of the file shares from a unified array.

For how long have I used the solution?

I have been using Pure Storage FlashArray for one year.

What do I think about the stability of the solution?

There is no lagging or crashing. It is quite stable.

What do I think about the scalability of the solution?

It is good in terms of scalability. We can scale up to a higher number.

How are customer service and support?

I have interacted with their technical support. They were good at providing support when I requested.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have different flash array systems from HPE GreenLake. Pure Storage is better than the HPE GreenLake flash array. Performance-wise, Pure Storage is better. The cost of Pure Storage might be high, but I am not sure.

How was the initial setup?

It is on-prem. I do not know about its initial deployment because I was not there at the time of deployment. So, I do not know if its benefits could be realized immediately after the deployment. However, it has been effective in terms of utilization and capacity. We are now planning for different storage and doing the migration from Pure Storage to others because of the EOC limit that we have.

In terms of maintenance, there are firmware updates. We have to schedule a change window and then update the firmware.

What other advice do I have?

It is good. Working with it is easy. Provisioning is smooth and good. The GUI and everything else is good. You can just do training with Pure Storage and get on with your storage tasks.

Overall, I would rate Pure Storage FlashArray a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
October 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,098 professionals have used our research since 2012.
Kleber Fernandes - PeerSpot reviewer
Diretor Comercial at a security firm with 1,001-5,000 employees
Real User
Leaderboard
A highly stable and scalable solution that ensures return on investment for its users
Pros and Cons
  • "On a scale of one to ten, where ten is the most comfortable pricing, I rate the solution a nine out of ten."
  • "Currently, the solution fails to support file screening."

What is our primary use case?

It's a very simple tool to use with extremely low latency and high performance.

How has it helped my organization?

Pure Storage FlashArray has improved the performance of applications.

What is most valuable?

Feature-wise, the solution provides direct flash storage.

What needs improvement?

Improvement-wise, Pure Storage FlashArray must support real-time incidents. I think that Pure Storage should improve its pricing.

Currently, the solution fails to support file screening. I want to see the solution supporting file screening in the future.

For how long have I used the solution?

I have been using Pure Storage FlashArray for four years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten. Presently, five people in my company use the tool.

How are customer service and support?

I rate the solution's technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process was straightforward.

What was our ROI?

My company saw a return on investment using the solution as it helped us reduce the time it took to access applications and reduced the space required in our data center.

What's my experience with pricing, setup cost, and licensing?

Pure Storage FlashArray is expensive.

What other advice do I have?

When considering the use of this solution, I suggest evaluating the price and taking into account its performance and potential to reduce the space in the data center. I rate the overall solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
David Ivorra - PeerSpot reviewer
CEO at Lynx View
Real User
A great enterprise solution helpful with performance, reliability and cost
Pros and Cons
  • "We find the ease of usability and setup valuable."
  • "Pricing could be better in comparison to other solutions."

What is our primary use case?

Our primary use case for this solution is focused on enterprise solutions, a support solution that needs either performance, reliability or cost. For example, most companies have databases, virtualized workloads, or VDI workloads. So with those kinds of environments like the Block Storage, it is perfect because it switches very well with the cost, performance, and reliability ratio. Additionally, it's easy to deploy to benefit the IT team in the management costs.

What is most valuable?

We find the ease of usability and setup valuable.

What needs improvement?

Pricing could be better in comparison to other solutions. The amount of storage the customers receive is approximately 20% higher when you compare it with similar solutions. So it can be a problem when you are positioning the product.

For how long have I used the solution?

We have been using the solution for seven years as partners and are currently working with the latest version.

What do I think about the scalability of the solution?

The solution is highly scalable, but scalability is sometimes undervalued, but everyone can scale. In the case of Pure Storage FlashArray, our experience with upgrading the capacity only involved changing the controllers. So, for example, if you have 20 terabytes and want to go to 100, you only have to change the controllers when paying for that storage capacity upgrade. You can also include the controllers, and the controllers' upgrade does not impact production. You can do it without stopping, so the upgrade of the machines can start with the smallest to the biggest machine that can deploy up to five petabytes. If you cannot do it smoothly, you don't have to stop production and will not have a disruption.

How are customer service and support?

Our experience with customer service and support has been very good. It is very good even though they are still growing, and they are very responsive to issues. They promise a 15-minute response time and are very good at keeping that promise.

How was the initial setup?

The initial setup is straightforward. Two engineers are usually tasked with deployment.

What was our ROI?

Our return on investment is good.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is close to zero. Every new function or functionality is included when paying the annual maintenance. Our customers value it because the maintenance is always the same regardless of whether it's the first year, the seventh or the tenth year. Additionally, the products use the same operative system with new capabilities, like ransomware and safe mode. Another thing that is quite nice to have is outstanding performance. They can provide a lot of performance, so there is not a lot of difference. Still, efficiency is something customers value because the compression can be up to twice of the second competitor. I rate licensing costs a ten out of ten.

What other advice do I have?

I rate the solution a ten out of ten. The solution is good but can be improved by improving upgrade prices.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Chief Technology Officer at perfekt
MSP
High performance, efficient deduplication, and maintenance is not difficult
Pros and Cons
  • "The most valuable feature of Pure Storage FlashArray is the all-flash storage performance, low latency, and efficiency of their de-duplication technology. Additionally, the ease of use is good compared to other storage systems. The features in data protection, snapshotting, and replication between data centers and sites are superior to other solutions."
  • "Pure Storage FlashArray could improve the recent file storage capabilities because it is lacking a lot of features."

What is our primary use case?

Pure Storage FlashArray is used for hosting applications, such as Vmware, HyperV, and virtualized applications.

What is most valuable?

The most valuable feature of Pure Storage FlashArray is the all-flash storage performance, low latency, and efficiency of their de-duplication technology. Additionally, the ease of use is good compared to other storage systems. The features in data protection, snapshotting, and replication between data centers and sites are superior to other solutions.

What needs improvement?

Pure Storage FlashArray could improve the recent file storage capabilities because it is lacking a lot of features.

The integration with other vendors, such as antivirus and security vendors they are lacking.

For how long have I used the solution?

I have been using Pure Storage FlashArray for approximately seven years.

What do I think about the stability of the solution?

The stability of Pure Storage FlashArray is good.

What do I think about the scalability of the solution?

Pure Storage FlashArray is scalable.

How are customer service and support?

I have used the support from Pure Storage FlashArray.

I rate the support from Pure Storage FlashArray a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Pure Storage FlashArray is very simple and it takes four hours for a new system.

What about the implementation team?

Pure Storage FlashArray is not difficult to maintain.

What was our ROI?

My customers have received a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Pure Storage FlashArray could always improve. They are still more expensive than some alternative offerings. Cost is always a concern and when there is a battle they tend to be more expensive.

There are no licenses outside of the storage. When you buy the solution, you receive all the software capabilities and license with the box.

Which other solutions did I evaluate?

One of the advantages of Pure Storage FlashArray to other solutions is the Evergreen Program. The program allows you to never have to purchase storage that you already purchased again. For every terabyte that you purchase, you don't have to purchase it again, they will replace it. As you maintain the solution, even if the old storage becomes at the end of life, it will replace with newer technology as part of the maintenance.

What other advice do I have?

My advice to others is they should try the solution, it works well.

I rate Pure Storage FlashArray a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Masood Khan - PeerSpot reviewer
Lead Storage Analyst at CLSA
Real User
Useful dashboard management, helpful support, but missed guaranteed storage capacity
Pros and Cons
  • "The most valuable features of Pure Storage FlashArray are simplicity, ease of use, and dashboard management."
  • "Pure Storage FlashArray could improve some aspects. There are certain features that are good and there are some features that I see some issues with at the technical level. Those issues are related to replication. They need to resolve those issues, which I have already highlighted to the Pure team. Additionally, there are some issues in the active cluster that could improve."

What is our primary use case?

We are using Pure Storage FlashArray for data protection. We keep our backup data on the solution.

What is most valuable?

The most valuable features of Pure Storage FlashArray are simplicity, ease of use, and dashboard management.

What needs improvement?

Pure Storage FlashArray could improve some aspects. There are certain features that are good and there are some features that I see some issues with at the technical level. Those issues are related to replication. They need to resolve those issues, which I have already highlighted to the Pure team. Additionally, there are some issues in the active cluster that could improve.

For how long have I used the solution?

I have been using Pure Storage FlashArray for approximately one year.

What do I think about the stability of the solution?

The stability of Pure Storage FlashArray has been stable.

What do I think about the scalability of the solution?

We have had some issues with Pure Storage FlashArray capacity. We were guaranteed capacity which we did not receive.

The solution is scalable, all storage solutions are scalable.

We do not have end users of this solution, but all of our data from the company is going to the Pure Storage FlashArray.

We plan to increase the usage of the solution in the future.

How are customer service and support?

The support from Pure Storage FlashArray is very good.

How was the initial setup?

The initial setup of Pure Storage FlashArray is quick and was not a difficult process.

What about the implementation team?

We used the reseller to do the implementation of Pure Storage FlashArray. It took one engineer from the reseller and one engineer from my team.

We have approximately 10 users who are managing Pure Storage FlashArray.

What's my experience with pricing, setup cost, and licensing?

Once you purchase Pure Storage FlashArray it is all-inclusive, you receive all the licenses needed.

What other advice do I have?

I would recommend this solution to others.

I rate Pure Storage FlashArray a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oleg Gussar - PeerSpot reviewer
Head of Administration Group at a financial services firm with 1,001-5,000 employees
Real User
Helpful support, feature rich, and highly stable
Pros and Cons
  • "The most valuable feature of Pure Storage FlashArray is the complete set of functions it provides."
  • "The price of Pure Storage FlashArray could be better."

What is our primary use case?

We use Pure Storage FlashArray for databases.

How has it helped my organization?

Pure Storage FlashArray has helped our organization because it effectively (price/performance) stores databases and we do not need an every day/detailed  administration.

What is most valuable?

The most valuable feature of Pure Storage FlashArray is the complete set of functions it provides.

What needs improvement?

The price of Pure Storage FlashArray could be better. 
I don't think NEW features are needed. And I want to point out that the Pure team regularly updates the functionality.

For how long have I used the solution?

We have been using Pure Storage FlashArray for approximately three years.

What do I think about the stability of the solution?

Pure Storage FlashArray is highly stable. If we experience any issues the support resolves the issue immediately.

What do I think about the scalability of the solution?

The scalability of Pure Storage FlashArray is good. We are able to upgrade changing disks and controllers and it is simple to do.

How are customer service and support?

The technical support from Pure Storage FlashArray is perfect. If we have some trouble or we need to change something, we need to ask for support and they are helpful and answered immediately. 

I rate the technical support from Pure Storage FlashArray a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used IBM, HDS, LSI Storages.

How was the initial setup?

The initial setup of Pure Storage FlashArray was simple. The process took approximately one week. 

What about the implementation team?

We did the implementation of the solution ourselves and when we had some issues we contacted the support for assistance.

All vendor support engineers are good qualified. In case of escalation it was quick and effective.

What's my experience with pricing, setup cost, and licensing?

The cost of the array includes the cost of the basic functionality. The Evergreen support includes free upgrades. This is not an inexpensive solution, you need to understand the value of your data before you buy it.

Which other solutions did I evaluate?

We evaluated Dell, IBM, HP, and Huawei solutions before choosing Pure Storage FlashArray, which was the best (3 years ago!).

What other advice do I have?

We are wanting to expand and we are looking at other solutions currently, such as Huawei, which is a very good solution from China. However, the documentation can be difficult to understand and their support was not very good but they successfully try to improve it now.

I rate Pure Storage FlashArray an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1346454 - PeerSpot reviewer
KYC Quality Assurance at a financial services firm with 10,001+ employees
Real User
Quick and responsive performance, good compression and deduplication features, responsive support
Pros and Cons
  • "The compression and deduplication features help to make the best use of the capacity."
  • "The system has dual controllers but does not have a high level of resiliency built-in."

What is our primary use case?

This product is for database usage and consolidating performance.

How has it helped my organization?

The Pure Storage FlashArray provides us with faster data access. Our processing time is faster for tasks that used to take a long time before. Now, it's a lot quicker and more responsive.

What is most valuable?

The low latency and the performance, in general, are very good.

The compression and deduplication features help to make the best use of the capacity.

Replication and active-active features are available.

What needs improvement?

The system has dual controllers but does not have a high level of resiliency built-in. For what the peak says, I'm very happy with it. However, if you compare it to similar devices with multiple controllers that are scaled-out, it's not a true active-active.

For how long have I used the solution?

I have been using Pure Storage FlashArray for approximately one year.

What do I think about the stability of the solution?

Over the past year that we have been using it, the stability has been good. That said, we're still testing it. It is very low maintenance; on the Pure side, they don't have much involvement apart from a bit of monitoring.

What do I think about the scalability of the solution?

We've not had to increase the capacity yet but it does have the flexibility to scale if we need to. At this point, we have 25,000 end-users and we don't expect that to increase. Our user base is fairly static.

How are customer service and support?

We have been in contact with technical support a couple of times. They are quick to respond and we are very happy with the customer support team.

The support plan makes it simple to plan ahead.

Which solution did I use previously and why did I switch?

We have used other flash arrays in the past.

How was the initial setup?

This initial setup is very straightforward. A couple of hours on-site is all that was needed for the engineer to complete it. It took that long to make sure that everything was in place and available.

Overall, it is very simple.

For the deployment, we didn't need many people but we do have a wider storage team that deals with it.

What about the implementation team?

Installation was included with the purchase. We didn't do it ourselves.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees aside from the support. The support plan is simple and quite easy to understand, and it covers issues such as hardware failures.

Which other solutions did I evaluate?

We evaluated all of the options that were presented to us at the time, and Pure won.

What other advice do I have?

Feature-wise, there's nothing specific that is lacking for us at the moment. The features that are there now are really what we need.

Overall, this is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
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Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.