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reviewer2563971 - PeerSpot reviewer
Storage and Backup Administrator at a consultancy with 10,001+ employees
Real User
Top 20
Cost-effective and stable storage with a good compression rate
Pros and Cons
  • "The compression rate is one of the most valuable features of Pure Storage FlashArray. Additionally, it is all-flash storage with excellent IOPS, and hardware failures are very less."
  • "Everything has been good, but we faced one issue last year while migrating volumes from one Pure Storage to another. The snapshots were not visible in the Veeam backup portal."

What is our primary use case?

We use Pure Storage FlashArray as the primary storage of our organization. 

How has it helped my organization?

Pure Storage FlashArray is very important for us because this is our primary storage. Most of our data resides in this storage. We rely heavily on it and our backup solution.

We can integrate Pure Storage FlashArray with our Veeam backup software. In addition to our backup, we also take storage-level snapshots. When we take storage-level snapshots for any volume, we can easily restore any virtual machine by using the Veeam portal from the Pure Storage snapshot. This capability is significant for me. As a storage admin, I find it very easy to restore any data. It also reduces the need for extra storage. The data compression feature minimizes the cost of buying extra storage space, benefiting the organization financially.

What is most valuable?

The compression rate is one of the most valuable features of Pure Storage FlashArray. Additionally, it is all-flash storage with excellent IOPS, and hardware failures are very less. 

We can easily replicate our data from the DC site to the DR site. 

What needs improvement?

Everything has been good, but we faced one issue last year while migrating volumes from one Pure Storage to another. The snapshots were not visible in the Veeam backup portal. Our disaster recovery plan was mostly based on the integration between Veeam and Pure Storage, and we faced a lot of problems. Pure Storage promised that a future upgrade would solve this problem by introducing a plugin.

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For how long have I used the solution?

I have been using Pure Storage FlashArray for about one and a half years.

What do I think about the stability of the solution?

The solution is very stable, and I would rate its stability a nine out of ten. It has reduced downtime by 90% to 95%.

What do I think about the scalability of the solution?

We are a small organization. We have 120 GB of storage and 3,000 to 4,000 people. We have multiple departments using this solution. We have one production site and one disaster recovery site. We have two locations.

How are customer service and support?

They are almost perfect. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used IBM Storage before. The main difference is that IBM supports various storage types such as SAS disk and Flash disk, whereas Pure Storage is all-flash storage. That is the main difference between them. Pure Storage has a higher data compression rate than IBM Storage. 

I prefer Pure Storage over IBM Storage when it comes to performance and power. I also prefer Pure Storage in terms of cost because they are giving the subscription feature to upgrade free of cost. There is also a better compression rate, so we have to buy less storage space than IBM Storage.

How was the initial setup?

The initial setup was straightforward. It was not very complex. It takes a few days.

It requires upgrades from time to time. It also requires monitoring. That is all. There is not much maintenance.

What was our ROI?

The failure rate is very low. It is very stable. It saves resources and time. We do not have any performance issues. The performance is good. In addition to the time and resources, it also saves us costs. Its high data compression rate results in buying less storage space, thus saving costs.

What's my experience with pricing, setup cost, and licensing?

It is cost-effective because after buying a subscription, they provide a service to upgrade hardware for free. They are providing so many features. When you consider the features provided, it is cost-effective.

What other advice do I have?

I would surely recommend Pure Storage FlashArray for its ease of use and less complexity compared to other storage solutions. The snapshot and replication technologies are much easier to understand and implement compared to other storage solutions.

I would rate Pure Storage FlashArray a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Nana Kwame Baidoo - PeerSpot reviewer
System Engineer II at a real estate/law firm with 1,001-5,000 employees
Real User
Top 20
It performs well, reduces downtime, and easy to manage
Pros and Cons
  • "The most valuable feature of the FlashArray is Pure One, which provides a comprehensive overview of our entire storage environment."
  • "When creating a support case, visibility should be extended to others involved in assisting."

What is our primary use case?

We use Pure Storage FlashArray as the primary storage for our virtualized environment. 

How has it helped my organization?

Pure Storage arrays use flash memory, which provides faster data access and improved performance compared to traditional spinning disk storage. Pure Storage has features like deduplication, compression, and thin provisioning help reduce storage requirements and optimize the use of available space. The systems come with intuitive management interfaces and automation features that simplify storage operations and reduce administrative overhead.

Pure Storage FlashArray helps reduce downtime by 99.99 percent.

What is most valuable?

The most valuable feature of the FlashArray is Pure One, which provides a comprehensive overview of our entire storage environment. Pure One allows us to visualize our whole fleet and conduct various administrative assessments. This includes monitoring capacity usage and identifying the specific allocation of storage across our infrastructure. The FlashArray offers a centralized management system that is particularly appealing.

What needs improvement?

The self-service process encountered a bug that caused it to stall and prevent completion. Pure Storage should address these issues to enhance the functionality of self-service upgrades.

For how long have I used the solution?

I have been using Pure Storage FlashArray for about three years.

What do I think about the stability of the solution?

Pure Storage FlashArray is stable. We have not had any issues.

What do I think about the scalability of the solution?

We can quickly scale the FlashArray if the device is not nearing the end of its life. Their systems are designed to scale easily, allowing you to add more capacity or performance as needed without major disruptions.

How are customer service and support?

The technical support team is knowledgeable and efficient. They quickly assign a technician to our cases, who analyses the issue or, if necessary, transfers it to another technician at the end of their shift. This entire process is smooth and seamless.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used HP Storage, but Pure Storage FlashArray performs better. The IOPS is much better than what HP provides.

How was the initial setup?

The initial setup is complex for exceptionally large environments. Pure Professional Services is always available to assist.

What about the implementation team?

We implemented in-house with support from Pure professional services.

What's my experience with pricing, setup cost, and licensing?

While more expensive than other storage solutions in the same space, Pure Storage FlashArray offers superior performance that often justifies the higher cost and adds value overall.

What other advice do I have?

I would rate Pure Storage FlashArray nine out of ten.

When you purchase a Pure Storage FlashArray, you're not just acquiring storage but also investing in excellent support. With a dedicated support representative assigned to your case, you can expect immediate assistance whenever you log in, day or night.

Maintenance is required for periodic updates and patches. Pure Storage informs us when the patches or updates are available. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Pure Storage FlashArray
June 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,687 professionals have used our research since 2012.
Works at a comms service provider with 1-10 employees
Real User
We have critical applications running on the solution without any noticeable impact on performance
Pros and Cons
  • "Deduplication is an excellent feature. I also like the NAS and support."
  • "The latest release contains bugs that shouldn't be in a production environment. Two incidents impacted our client, including hardware-related bugs. They need to be more cautious in testing before they release."

What is our primary use case?

I use Pure Storage for multiple clients. One is a client related to postal services. We are using a database to manage six petabytes. 

How has it helped my organization?

The main benefit of Pure Storage is performance. We have critical applications running on FlashArray without any noticeable impact on performance. I can immediately see the difference between Pure Storage and the other arrays I've used. 

It has optimized the storage footprint, delivering savings to our clients by drastically reducing the cost of infrastructure and maintenance. 

What is most valuable?

Deduplication is an excellent feature. I also like the NAS and support.

What needs improvement?

The latest release contains bugs that shouldn't be in a production environment. Two incidents impacted our client, including hardware-related bugs. They need to be more cautious in testing before they release.

For how long have I used the solution?

We have used Pure Storage for two years.

What do I think about the stability of the solution?

I rate Pure Storage FlashArray nine out of 10. We have reduced downtime by 30 to 50 percent. 

What do I think about the scalability of the solution?

We can upgrade Pure Storage without any latency problems.

How are customer service and support?

I rate Pure Storage support. The response times are good, but they use third-party support. They come and work on hardware issues. Support is available when a client needs it. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with EMC and IBM arrays. Pure Storage is simpler to manage than other arrays. If you already have an array but you don't have the budget for Pure Storage, I wouldn't recommend migrating. 

Pure Storage FlashArray isn't completely flash. It's a semi-hybrid that combines SSDs and SAS disks. IBM's flash array is also good in terms of performance. Pure Storage and IBM have comparable conformance. 

How was the initial setup?

We had some complications configuring the NAS, and some features did not work for our environment. We achieved ready integration in one domain, but we had two domains in NDRRS. The deployment took less than a day, but we had to complete all the prerequisites. If you are using NAS, you must implement many things before configuring it and working with other teams. It takes maybe a week to complete the array configuration and bring it into production. One person is enough, and Pure Storage doesn't require maintenance.

What other advice do I have?

I rate Pure Storage FlashArray nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Mythily Loganathan - PeerSpot reviewer
Storage architect at a tech company with 10,001+ employees
Real User
Top 20
Good support and reduction in downtime but requires better performance reporting
Pros and Cons
  • "The snapshot feature is valuable. It protects data based on the policy."
  • "I have been primarily working with storage and have not fully explored other areas, but there is some room for improvement when it comes to performance reporting."

What is our primary use case?

We use Pure Storage FlashArray for storage allocation, DR, replication, and performance. We are migrating both servers and storage to Pure Storage.

How has it helped my organization?

It has reduced downtime significantly, and the self-service upgrade feature allows us to handle upgrades smoothly through the console.

It has helped decrease our organization’s storage footprint. There is about 15% reduction.

What is most valuable?

The snapshot feature is valuable. It protects data based on the policy. We can schedule snapshots and have unalterable data. It reduces management efforts.

Vendor support is good. After raising a case, we get a response within an hour or two.

What needs improvement?

I have been primarily working with storage and have not fully explored other areas, but there is some room for improvement when it comes to performance reporting.

For how long have I used the solution?

I have been using Pure Storage FlashArray for one year. I have been using Hitachi Storage and Sun Storage on all legacy devices. We are migrating all these servers and storage to Pure Storage FlashArray.

What do I think about the stability of the solution?

Our experience with the stability of FlashArray has been excellent. On a scale from one to ten, I would rate it an eight.

What do I think about the scalability of the solution?

The scalability of the solution is quite good, and I would rate it an eight out of ten.

How are customer service and support?

For a P2 issue, the SLA is 4 hours. They were able to resolve the issue within two hours. Just a month ago, we faced an issue, and they were able to resolve that within an hour. We got support immediately.

The technical support provided by Pure Storage is exceptional, and I would rate it a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have been handling all the legacy environments, such as Hitachi USP V/VM, Hitachi AMS, Sun StorageTek, and EMC. They all were at the end of life and out of support. We have more than 1,000 devices and servers. Our servers were also out of service and end of life. We planned to migrate all the servers and data into Pure Storage as single devices. Instead of using multiple storage solutions, we wanted to use a single one and move to Pure Storage. We also had to deal with different vendors for support. We wanted to have a single vendor.

With these legacy devices, we were not getting any support. When we had any hardware failure or some issues, we were not getting a solution. For any hardware failures, we were not getting the parts. That is why we thought of migrating to Pure Storage.

How was the initial setup?

The deployment took about two months, primarily due to planning and the time taken for customer approval processes.

We are primarily using it on-premises, but we have plans to move to the cloud over the next one or two years.

What other advice do I have?

I would recommend this solution. I would rate Pure Storage FlashArray a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Disha Agarwal - PeerSpot reviewer
IT engineer at a engineering company with 10,001+ employees
Real User
Top 10
Excellent performance, data protection, and support
Pros and Cons
  • "Pure Storage FlashArray offers numerous valuable features, such as low latency and high throughput."
  • "There is not a great need for improvement, but better pricing could be beneficial."

What is our primary use case?

I use Pure Storage FlashArray to provide LUNs or volumes for end users who want to work on a database for zoning, enabling them to operate effectively with end-user arrays.

How has it helped my organization?

The device gives us a lot of protection in maintaining our data in the storage. It gives high throughput across many locations.

We have faster data processing with low file consumption. This includes multi-terabyte databases in memory with read-write speed four times faster than any HDD. 

What is most valuable?

Pure Storage FlashArray offers numerous valuable features, such as low latency and high throughput. It has significant data protection in the form of snapshots. It allows data portability around the cloud and on-premises devices. Performance backup is also a key feature.

The support that we received from the vendor during upgrades has been very good. They instructed us very well through the remote connection.

What needs improvement?

I have worked with two types of Pure Storage FlashArray. So far, I have not found any issues. There is not a great need for improvement, but better pricing could be beneficial.

For how long have I used the solution?

I have been using Pure Storage FlashArray for three years.

What do I think about the stability of the solution?

It is stable. I would rate it an eight out of ten for stability.

There is always downtime when working with production servers. I have to plan downtime of three or four hours when launching new servers or logging into new servers with new LUNs. If a lot of people are logging into a FlashArray server, it will require downtime if we have to modify anything.

What do I think about the scalability of the solution?

It is scalable. I would rate the scalability of Pure Storage FlashArray a nine out of ten.

It is being used at a single location. We have 30 people using it.

How are customer service and support?

Their support is too good. As soon as I log a case with them, they are always available. They are very fast. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with different storage boxes such as Quantum, NetApp, and HPE, but they are different. They are block storage. Pure Storage provides a unique compatibility when working with LUNs and volumes, offering a totally different SAN product. It is also easier than the others.

How was the initial setup?

The initial setup was straightforward and took about 40 minutes.

What was our ROI?

The solution has saved us time and resources. It has saved about 20% of my time.

What's my experience with pricing, setup cost, and licensing?

I would rate it a seven out of ten for pricing. It could be improved.

What other advice do I have?

I would recommend Pure Storage FlashArray to anyone because it offers great resilience, high throughput, and excellent storage provision to users on SAN boxes. It simplifies the process of zoning or taking backups.

I would rate Pure Storage FlashArray a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Engineer - Cloud and Infra Services at a consultancy with 10,001+ employees
Real User
Reduces downtime and makes my work easy with its simple GUI
Pros and Cons
  • "I find Pure Storage FlashArray to be much better than traditional storage because it has a GUI interface. It makes the process of allocating the storage much easier, and most activities are automated. It is like clicking a button for every task."
  • "It would be beneficial to have a separate pricing point for environments with lower performance requirements or less workload."

What is our primary use case?

In our environment, we use Pure Storage FlashArray for VMware storage. We have a few hosts that are used for creating virtual machines (VMs) and provide storage to them. We also use it for providing storage to databases.

How has it helped my organization?

Using Pure Storage FlashArray has reduced downtime significantly. With its replication feature, the downtime is almost negligible.

Pure Storage FlashArray is much better than the traditional storage we had. It is good for reducing downtime.

What is most valuable?

We also have some traditional storage tools that are being used in our environment. We have some servers that are still using traditional storage. I find Pure Storage FlashArray to be much better than traditional storage because it has a GUI interface. It makes the process of allocating the storage much easier, and most activities are automated. It is like clicking a button for every task.

I like its simplicity. It is very user-friendly.

What needs improvement?

Currently, Pure Storage FlashArray is mostly being used for high-performance environments that have low latency requirements and high workloads. For environments that do not have such high requirements, it could be costly. It would be beneficial to have a separate pricing point for environments with lower performance requirements or less workload.

For how long have I used the solution?

I have been using Pure Storage FlashArray for approximately 1.5 years.

What do I think about the stability of the solution?

I have not observed any crashes or issues with Pure Storage FlashArray. It has been running smoothly without any stability problems.

What do I think about the scalability of the solution?

In terms of scalability, we have enough storage allocated through Pure Storage FlashArray, and I believe it would not present any difficulties if more scaling is required.

How are customer service and support?

The quality of support is good. The response time is good. They do not take much time to respond. They ensure someone is always available to address any issues. There is no leniency in their work. I find them good in terms of response.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used some traditional storage tools, such as VPLEX XIO. The difficulty there was that provisioning and reclaiming storage was very tedious and required a lot of human effort. Using Pure Storage FlashArray has made this process much simpler and efficient. I am happy to use it.

How was the initial setup?

When I started using Pure Storage FlashArray, it was already being used within the environment. It was easy to learn and use. It only takes a short time to understand how to use it efficiently.

It does not require much maintenance. They do make frequent updates and the upgrades smooth. We can do the upgrades without any downtime. There is no impact on the environment when the upgrades are made. So far, it has been good.

What other advice do I have?

I have not worked with other Flash solutions. I find Pure Storage FlashArray to be a reliable product. It has features for backup and restore and it integrates well with cloud environments. For high-performance environments, it is cost-efficient and user-friendly.

I have not spent much time using the dashboard that we get with Pure Storage FlashArray, but I know that if we have any performance issues, we can monitor them through the dashboard.

I would rate Pure Storage FlashArray a nine out of ten. I have been using it, and it has been performing well enough. It has helped me with my work. It has made my work much easier, but there is always scope for improvement.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2584662 - PeerSpot reviewer
Storage Administrator at a logistics company with 10,001+ employees
Real User
Top 20
Makes storage management and provisioning easy
Pros and Cons
  • "The best feature is that it is easy to learn and use. We can easily do various tasks related to storage provisioning."
  • "The speed can always be improved."

What is our primary use case?

We use Pure Storage FlashArray for storage provisioning.

How has it helped my organization?

The single pane of glass is good for management. It has improved our company, but I have been working with this solution for only six months, so it is hard to measure the improvement. However, I know that our usage has only increased. We recently purchased two more models, so my company must be seeing some benefits in continuing with this product.

What is most valuable?

The best feature is that it is easy to learn and use. We can easily do various tasks related to storage provisioning. We do not have to struggle.

What needs improvement?

The speed can always be improved.

For how long have I used the solution?

I have been using Pure Storage FlashArray for six months, but my organization has been using it for about five years.

What do I think about the stability of the solution?

It is very stable. I would rate it a nine out of ten for stability. It has helped us with uptime.

What do I think about the scalability of the solution?

It is scalable. I would rate it an eight out of ten for scalability. The upgrades are easy.

The whole organization is using the storage, but we have only five people on the storage team working with it.

How are customer service and support?

We are facing some issues and working with their support to resolve them. Their support is good. We have an account manager, and we can easily raise a case. They also have a good knowledge base.

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to deploy. It does not require any maintenance from our side.

What other advice do I have?

I would recommend Pure Storage FlashArray. I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Site Reliability Engineer at a tech vendor with 5,001-10,000 employees
Real User
Empowered by flexible configuration and seamless management
Pros and Cons
  • "Pure Storage FlashArray simplifies maintenance and management with its intuitive GUI, making storage allocation and other processes easy to understand, even for beginners."
  • "Enhanced documentation and beginner-friendly guidelines would benefit users with less configuration experience."

What is our primary use case?

We use our Pure Storage FlashArray system for all storage allocations and management tasks, accessed through its standard graphical user interface.

My team is responsible for operating and maintaining our storage applications, including hardware replacement and vendor coordination with Pure Storage. The implementation of Pure Storage FlashArray has been successful due to its reliability and user-friendly interface, which has minimized disruptions and allowed for efficient workload management.

How has it helped my organization?

Pure Storage FlashArray's single pane of glass simplifies administration, particularly for testing, offering benefits for all users.

The system's wide range of configuration options allows for the use of various products and adaptable cost structures for different storage scenarios. Pure Storage also presented opportunities for business growth and expanded access, with the primary benefits being its performance and user-friendly interface.

What is most valuable?

Pure Storage FlashArray simplifies maintenance and management with its intuitive GUI, making storage allocation and other processes easy to understand, even for beginners. This ease of use is a significant benefit throughout the entire implementation process.

What needs improvement?

From my limited experience with Pure Storage FlashArray, I haven't encountered any significant areas needing improvement. However, enhanced documentation and beginner-friendly guidelines would benefit users with less configuration experience.

For how long have I used the solution?

I have been using it for almost three years.

What do I think about the stability of the solution?

I would rate the stability of Pure Storage FlashArray eight out of ten.

What do I think about the scalability of the solution?

Pure Storage offers a wide range of configurable products that can help expand our infrastructure to suit various scenarios, providing business growth opportunities.

I would rate the scalability of Pure Storage FlashArray eight out of ten.

How are customer service and support?

Customer service is quite good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

At the time we were moving to Pure Storage FlashArray, we were also  using  vendors like Dell EMC and Hitachi. I'm not clear why the business chose Pure Storage as well for the storage deployment, as I am more into the administrative and supporting side.

What other advice do I have?

I would rate Pure Storage FlashArray eight out of ten.

We have deployed Pure Storage FlashArray in various data centers across multiple countries and testing environments. We have over 1,000 users in our organization.

Pure Storage FlashArray requires maintenance to avoid issues.

I recommend Pure Storage FlashArray due to its simplicity and attractive features. There's no particular reason not to recommend it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2025
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Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.