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RESC
Storage Solutions Architect at a manufacturing company with 1,001-5,000 employees
Real User
Top 5
Is easy to install, scalable, stable, and has great technical support
Pros and Cons
  • "Processes that used to take 40 minutes to two hours can be completed in five minutes."
  • "CIFS and SMB Shares cannot be mounted directly."

What is our primary use case?

We use Pure Storage FlashArray for machine learning, storage, backups, and computing.

How has it helped my organization?

After installing Pure, the processes that would take 40 minutes to two hours to complete are now done in five minutes.

What is most valuable?

It is easy to install.

The stability and scalability are awesome.

The technical support is awesome as well.

Processes that used to take 40 minutes to two hours can be completed in five minutes.

Also, we can use more capacity and pay less.

What needs improvement?

I think the areas that they have been working on for quite some time are the CIFS and SMB Shares, that is, being able to mount them directly. I think they're on the right track.

One wish I have is that they will have a solution to help archive data to the cloud, that is, a Cloud Tiering Appliance.

For how long have I used the solution?

I've been working with it since 2016.

What do I think about the stability of the solution?

The stability of the solution is awesome too.

What do I think about the scalability of the solution?

The scalability of the solution is awesome. You have the opportunity to grow as needed.

The entire company uses this solution, so that would be close to 2100 people.

It is very extensively used, and we are continuing to expand.

How are customer service and support?

Technical support has been awesome. Sometimes, they've let us know about problems before we've even known that they were there.

Which solution did I use previously and why did I switch?

We previously used an EMC Array.

We switched because the response time went from a few hours to minutes.

The other piece was the amount of space that we were able to use because of the duplication and compression built in the unit. We can use more capacity and pay less.

How was the initial setup?

The initial setup was very straightforward. The deployment took a couple of hours.

We did a PoC with the product and checked to make sure that it worked in our environment.

We have a group of about 6 to 10 people managing the system.

What's my experience with pricing, setup cost, and licensing?

When we bought the unit, we bought per capacity. So, the licensing is per capacity, and the only thing that we have to buy every year or every three years is maintenance. Included in that maintenance is the upgrade of the controllers every three years at no cost to us.

Which other solutions did I evaluate?

We evaluated NetApp, Kaminario, EMC XtremIO, Tintri, and Nutanix.

We used scalability, support, the evergreen model, the cost per terabyte or per gigabyte, and the footprint as the factors for comparison. We also looked at how they are able to provide support globally, not only here in the US but also overseas.

What other advice do I have?

I would recommend that you do a PoC to ensure that it works according to the needs of the company, and that will help prevent a lot of headaches.

I think it's a very complete solution at this point, and I would rate it at ten on a scale from one to ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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GIDC India - Architecture Design and Engineering Leader at a computer software company with 10,001+ employees
Real User
Top 20
Easy to set up, quick to upgrade, and reliable
Pros and Cons
  • "The code upgrades are very smooth."
  • "Pure Storage support could be a little better."

What is most valuable?

Pure Storage has been the go-to storage array for me. It's a lot smaller, easier to set up, faster to upgrade, and more reliable. 

The performance is very stable. This is something which I don't get out of a solution such as, for example, 3PAR. 

The code upgrades are very smooth. They're actually all tracking their vulnerabilities. As a customer, Pure Storage gives sufficient time to the customer to showcase the new features and to say this is how to go about going over to the upgrade, and so on. We are quite prepared. We can schedule ahead and be ready for these things. That's something which I like - the selective approach - and everything is on the cloud which helps Pure reach out to their customers and gives these new features. 

Its ability to use multiple services such as the file services, the block services, backup, fast backups, lightning backup, and so on, is great. These features are something that StoreServ or HP doesn't have. They have multiple products for that. Pure tries to bundle them together. That's something which I really like. It reduces the footprint and helps me sell this a lot more to the customer.

What needs improvement?

Pure Storage support could be a little better. 

The pricing can be a bit high.

In general, I'm quite satisfied with what product they have on offer, and what new features are being released.

For how long have I used the solution?

I've used the solution for a while. 

What do I think about the stability of the solution?

The stability is good. The performance on offer is excellent. There aren't bugs or glitches. It doesn't crash or freeze.

How are customer service and support?

Technical support needs improvement.

With respect to them being able to respond, they're more marketing people, less technical. Some of these technical SMEs who I've worked with on Pure Storage, they're really good. However, overall, some accounts still have that thing in their mind that the support isn't as great as some of the bigger companies like Dell or HPE.

That said, that's not the experience for me.

Which solution did I use previously and why did I switch?

I've also used 3PAR. Performance on Pure Storage is a lot faster than 3PAR.

How was the initial setup?

The initial setup is easy. It's also quick to upgrade. A company shouldn't have issues with the process.

What's my experience with pricing, setup cost, and licensing?

They're okay with the pricing. They're expensive compared to some of the hyperscalers today. When it comes to a private cloud, enterprise-class, where we're looking at highly encrypted, high-performance, highly reliable systems. I might not go with Pure. If I can go with the data center class, I can go with Pure Storage. For enterprise-class, I would still lean back to Hitachi or Dell.

What other advice do I have?

We are partners.

Most of my accounts have multiple storage arrays, and Pure Storage always happened to be one of them.

I'd rate the solution at an eight out of ten. We're pretty happy with it overall.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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KYC Quality Assurance at a financial services firm with 10,001+ employees
Real User
Top 20
Quick and responsive performance, good compression and deduplication features, responsive support
Pros and Cons
  • "The compression and deduplication features help to make the best use of the capacity."
  • "The system has dual controllers but does not have a high level of resiliency built-in."

What is our primary use case?

This product is for database usage and consolidating performance.

How has it helped my organization?

The Pure Storage FlashArray provides us with faster data access. Our processing time is faster for tasks that used to take a long time before. Now, it's a lot quicker and more responsive.

What is most valuable?

The low latency and the performance, in general, are very good.

The compression and deduplication features help to make the best use of the capacity.

Replication and active-active features are available.

What needs improvement?

The system has dual controllers but does not have a high level of resiliency built-in. For what the peak says, I'm very happy with it. However, if you compare it to similar devices with multiple controllers that are scaled-out, it's not a true active-active.

For how long have I used the solution?

I have been using Pure Storage FlashArray for approximately one year.

What do I think about the stability of the solution?

Over the past year that we have been using it, the stability has been good. That said, we're still testing it. It is very low maintenance; on the Pure side, they don't have much involvement apart from a bit of monitoring.

What do I think about the scalability of the solution?

We've not had to increase the capacity yet but it does have the flexibility to scale if we need to. At this point, we have 25,000 end-users and we don't expect that to increase. Our user base is fairly static.

How are customer service and support?

We have been in contact with technical support a couple of times. They are quick to respond and we are very happy with the customer support team.

The support plan makes it simple to plan ahead.

Which solution did I use previously and why did I switch?

We have used other flash arrays in the past.

How was the initial setup?

This initial setup is very straightforward. A couple of hours on-site is all that was needed for the engineer to complete it. It took that long to make sure that everything was in place and available.

Overall, it is very simple.

For the deployment, we didn't need many people but we do have a wider storage team that deals with it.

What about the implementation team?

Installation was included with the purchase. We didn't do it ourselves.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees aside from the support. The support plan is simple and quite easy to understand, and it covers issues such as hardware failures.

Which other solutions did I evaluate?

We evaluated all of the options that were presented to us at the time, and Pure won.

What other advice do I have?

Feature-wise, there's nothing specific that is lacking for us at the moment. The features that are there now are really what we need.

Overall, this is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Consultant at Injazat Data Systems
MSP
Top 20
Has a unique shutdown process, high availability, and is user-friendly
Pros and Cons
  • "FlashArray has many valuable features. It's very user-friendly and it has high availability, so there is comparatively less downtime. During maintenance, there is no shutdown procedure, so you can directly power off the Array and manage the shutdown process without any data loss, which is a unique feature. Managing replication and data migration is also very easy."
  • "FlashArray's capacity for forecasting should be improved because it needs to be a bit more current. I think it's bundled with the deduplication and other compression factors. We need more user interfaces for forecasting in this software and more interfaces need to be integrated with this array management tool."

What is our primary use case?

My primary use case of this solution is array management. 

What is most valuable?

FlashArray has many valuable features. It's very user-friendly and it has high availability, so there is comparatively less downtime. During maintenance, there is no shutdown procedure, so you can directly power off the Array and manage the shutdown process without any data loss, which is a unique feature. Managing replication and data migration is also very easy. 

What needs improvement?

FlashArray's capacity for forecasting should be improved because it needs to be a bit more current. I think it's bundled with the deduplication and other compression factors. We need more user interfaces for forecasting in this software and more interfaces need to be integrated with this array management tool. 

For how long have I used the solution?

I have been working with FlashArray for the past two years. 

What do I think about the stability of the solution?

Compared to other products, this solution is more stable. We haven't had any performance issues. Oracle RAC and most of the Microsoft applications perform well on the block storage. 

What do I think about the scalability of the solution?

This solution is easy to scale. 

FlashArray is best suited to a large company. We provide any kind of hosting service in our region, so we have multiple customers hosted in our data center. The environment is large and we have more than 25 different customers and terabytes of data. 

How are customer service and support?

I'm satisfied with the support. Comparatively, it matches with Windows. I don't see any difference in the levels of technical support. 

How was the initial setup?

The initial configuration, the base configuration, is really simple. Compared to other products, it's really easy. The racking and stacking will take time, but that has more to do with the data center operations, not specifically the Pure Storage configuration. I'll say this: once the base configuration of the storage array is connected with those cables, once the IP is assigned, the setup process won't take long. It won't take more than 30 to 45 minutes to complete the base configuration, and then it will be ready for provisioning the contract data. 

What about the implementation team?

We implemented through an in-house team. We are the service providers in this region, so we did it ourselves. We only engage vendors and their local partners if there is any hardware issue or hardware replacement we need delivered. 

What's my experience with pricing, setup cost, and licensing?

I think that the pricing is less expensive compared to other standard products in the market today. Even the support contract and maintenance services cost less when compared to market-leading products like EMC.  

What other advice do I have?

Overall, this is a good product and I would recommend it. I rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Soporte TI at a university with 1,001-5,000 employees
Real User
Easy to set up and deploy with a good user interface
Pros and Cons
  • "Support has been helpful."
  • "We would like to be able to connect to data tape for backup, specifically to the LTO backups."

What is most valuable?

The experience has been very good so far for the company. It's very fast and it's very easy to configure the storage. 

It's very efficient. 

The snapshot feature is great. It's very easy to apply. You can see present error applications by going back using snapshot. It's very good for the company.

We haven't had any problems with it in the time we've used it.

I like the user interface.

Support has been helpful.

We have no issues with pricing.

Integration is easy.

The initial setup is simple. It's easy to deploy using the whitepapers on offer. 

The compression is quite good compared to other options.

What needs improvement?

We would like to be able to connect to data tape for backup, specifically to the LTO backups.

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

The stability is good and we haven't had any issues with it. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is possible. It's pretty simple to just add more storage as needed. We plan to do so next year. Our impression is that it will be an easy process.

We have about 2,000 users at this time. It may even be as high as 10,000 when you factor in academic users. 

How are customer service and support?

Technical support has been good. We haven't had any issues so far with them. We are satisfied with the level of service. 

Which solution did I use previously and why did I switch?

In the past, we had an IBM storage device, however, when we compare this old storage with the Flash Pure, it's just so much better.

How was the initial setup?

The initial setup is very simple. We have experience in using the storage and using the new Flash Pure Storage is even easier. It's quite an intuitive solution, which makes the setup process a breeze. 

It takes about six months to move from old to new storage. 

There are seven people on half that can handle the deployment process. 

What about the implementation team?

Our organization did use an IT consultant to assist us with the implementation. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. We pay to license on a yearly basis. It's just a standard fee with no extra costs. 

What other advice do I have?

We are a user and a customer.

While right now we are using an on-premises deployment, we likely will move to the cloud.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MTS - Core IP Engineering at a comms service provider with 10,001+ employees
Real User
Provides ease of management, reduces provisioning time, and is straightforward to deploy
Pros and Cons
  • "The availability and ease of use are the big features."
  • "Larger capacity and more storage ports would be the two things I'd like to see."

What is our primary use case?

We use it for block storage workloads. We don't use a lot of the features on it.

How has it helped my organization?

It has reduced provisioning time. There is ease of management.

What is most valuable?

The availability and ease of use are the big features. 

What needs improvement?

Larger capacity and more storage ports would be the two things I'd like to see.

For how long have I used the solution?

I have been working with this solution for about three years.

What do I think about the stability of the solution?

It has been really stable.

What do I think about the scalability of the solution?

That's the only feature that isn't as good. It doesn't scale as large as some of the competitors, but they have started to make them bigger.

We probably have a dozen or so admins who use it, including me. I take care of its maintenance. It is pretty light in terms of maintenance.

It is being used extensively. We'll be increasing its usage. I'm on the networking side. Our IT group is a pretty heavy user too. Both of us will be increasing its usage, but their scale is a little bit bigger than ours.

How are customer service and support?

I would rate them really high. On a scale of one to five, I'd give them a four.

Which solution did I use previously and why did I switch?

Dell EMC and NetApp would be the two big ones that we used before. We switched because of the cost and the ease of use. Those are the two big ones. In terms of the cost, a lot of it was just introducing a second vendor.

How was the initial setup?

Its setup was really straightforward. It took about half a day. It is pretty quick. All the cabling and facility stuff is usually the longest part.

What about the implementation team?

We had the vendor do most of it. It is like a team, and there is usually one installer guy. Our experience with them was great. Our account team with them is really good. 

What other advice do I have?

Its setup is easier than you think. It is a pretty straightforward deployment.

They have been correcting a couple of things. One of them was that they didn't really scale that large. So, we had to deploy a lot of arrays. They have started to make them bigger now. In addition, until recently, they didn't do a file on the FlashArray. Now, you can share files on it. They recently implemented that, but we haven't tried it yet.

I would rate it a nine out of 10. It does everything we wanted to do.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Animesh Kumar
Professional Test Engineer at a computer software company with 10,001+ employees
Real User
Top 20
Has good integration and migration features, compression ratios, and controllers
Pros and Cons
  • "We're getting good performance, and the compression ratio is also very good in Pure Storage FlashArray."
  • "I think replication is one area that still needs improvement. Earlier, Pure Storage FlashArray only had IP-based replication. There was no API-based replication, but they have enhanced the feature now. However, they need to work on API replication for C-type of arrays."

What is our primary use case?

We use Pure Storage FlashArray in a couple of backup products. Our DDP offerings, data platform offerings, is where we use Veritas with Pure Storage FlashArray. Then, we use the Pure Azure Service model with the secure multi-tenancy features. Pure Storage FlashArray can be managed centrally.

In individual file cases where most customers were looking for performance-based, minimum latency applications, we have deployed Pure Storage FlashArray.

What is most valuable?

The integration and migration features have been really good.

We're getting good performance, and the compression ratio is also very good in Pure Storage FlashArray.

It has an Evergreen model and always maintains the controllers, so the controllers never let you down.

What needs improvement?

I think replication is one area that still needs improvement. Earlier, Pure Storage FlashArray only had IP-based replication. There was no API-based replication, but they have enhanced the feature now. However, they need to work on API replication for C-type of arrays.

It would be good if Pure Storage FlashArray gave a library-type access.

Maybe, small box releases could be utilized for backup purposes such as Data Domain offered by other vendors.

For how long have I used the solution?

I've been using Pure Storage FlashArray for the last two and a half years.

We have deployed it both on-premises and on hybrid cloud environments.

What do I think about the stability of the solution?

As for stability, Pure Storage FlashArray is definitely a reliable solution.

What do I think about the scalability of the solution?

It can be easily scaled. I work with over 500 customers who use this solution.

How are customer service and technical support?

The technical support is awesome, and there's a lot of documentation available online.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

My organization has a yearly license, but I believe that Pure Storage FlashArray has capacity-based licenses as well. I'm definitely happy with the pricing.

What other advice do I have?

I think with other products, there are issues with support systems and warranty features. Even the maintenance cost can be very high. In comparison to those products, Pure Storage FlashArray is very good.

Overall, Pure Storage FlashArray has never let us down in front of customers so far, and I would rate this solution at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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VMware and Windows Server Team Lead with 1,001-5,000 employees
Real User
Top 5
Simple to use, good performance, resilient, and good technical support
Pros and Cons
  • "The speed of the Pure FlashArray is very, very fast and nothing in the market can compare to it."
  • "It is not possible to create a cluster on top of multiple arrays."

What is most valuable?

What I like most about this solution is the simplicity of the array.

The speed of the Pure FlashArray is very, very fast and nothing in the market can compare to it.

The education, compression, and the speed to perform these are astonishing.

The array is really resilient.

What needs improvement?

The price of this solution is high and should be lowered.

It is not possible to create a cluster on top of multiple arrays.

For how long have I used the solution?

I have been working with Pure Storage for about three years.

What do I think about the stability of the solution?

The stability of the Pure FlashArray is 100%.

What do I think about the scalability of the solution?

With respect to scalability, it would be nice to create a LAN or a cluster on top of multiple arrays.

How are customer service and technical support?

The technical support is 100% and they respond really quickly. Their Evergreen support plan is astonishing. They are a leader in this regard.

Which solution did I use previously and why did I switch?

I have worked with similar solutions from IBM and NetApp. The advantage to those solutions is that you can create a LAN on top of multiple arrays.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is high.

Which other solutions did I evaluate?

With respect to comparing other solutions, when you put all of the features in a box, leverage them and migrate your application to one of these arrays, it will give you a lot of benefits. Some people have compared benchmark performance tests against other arrays and from my point of view, overall as a whole package when you sum everything up, Pure Storage is the winner.

What other advice do I have?

Overall, this is a very good solution and my main complaint is about the price. Out of all of the arrays that I have worked with, Pure Storage is one of the better ones.

I highly recommend both the solution and the company. My suggestion to anybody who is considering this product is to do the mathematics regarding the budget and the price really well because the rate can be expensive when it comes to upgrading in the future, either scaling it up or out.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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