Prisma Access by Palo Alto Networks Reviews and Pricing

reviewer2274375

Solution Architect // Network Consultant at a consultancy with 501-1,000 employees

Sep 15, 2023

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Provides robust cloud security along with a host of valuable features

Pros and Cons

"Palo Alto Firewall is one of the best firewalls in the world."

"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."

What is our primary use case?

My clients used Prisma Access essentially for security in the cloud. We integrated their SD-WAN into Prisma Access.

What is most valuable?

Palo Alto Firewall is one of the best firewalls in the world. It's very clear about the policies and all the security features they have. Also, the user integration works very well in Palo Alto. The WiFi, anti-threat, web filtering features and IT/OT separation are also good.

What needs improvement?

Though the monitoring is fine, the solution should improve its application graphs and interface monitoring. Additionally, the pricing could be improved.

For how long have I used the solution?

I worked as a consultant on Prisma Access for one year for one integration project.

Buyer's Guide

Prisma Access by Palo Alto Networks

September 2025

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What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The product is scalable. Our clients are medium-sized businesses. There are 1,500 users worldwide.

How are customer service and support?

The support is good. I rate the support an eight or nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is not easy to implement. The first setup is a bit more difficult, but it gets better. The solution is easy to maintain.

What about the implementation team?

A global partner did the setup.

What's my experience with pricing, setup cost, and licensing?

I'm still comparing, but the solution is quite expensive.

What other advice do I have?

I recommend people try the product out because it's really good. I rate Prisma Access an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant