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Mohammed Ghonaim - PeerSpot reviewer
Senior Oracle Application Consultants at Saudi Telecom Company
Real User
Top 5
A powerful solution that helps with performance, HCM, and financial reporting
Pros and Cons
  • "The tool is very scalable and powerful. It helps us with financial reporting and performance reporting. It is a very good tool for consolidation and budgeting. We are dependent on it for reporting."
  • "Integrating Oracle Hyperion, a multidimensional database, with relational databases poses challenges due to the differing database structures."

What is our primary use case?

We use the solution for partition planning, HCM, and financial reporting. 

What is most valuable?

The tool is very scalable and powerful. It helps us with financial reporting and performance reporting. It is a very good tool for consolidation and budgeting. We are dependent on it for reporting. 

What needs improvement?

Integrating Oracle Hyperion, a multidimensional database, with relational databases poses challenges due to the differing database structures.

For how long have I used the solution?

I have been using the product for 18 years. 

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What do I think about the stability of the solution?

I rate the tool's stability an eight out of ten. My company has 15 users. 

What do I think about the scalability of the solution?

Oracle Hyperion is very scalable. 

How are customer service and support?

Oracle's support team is good. 

How was the initial setup?

Oracle Hyperion's deployment is easy. Deployment needs technical expertise due to specific configurations. Its deployment may vary in complexity depending on the specific requirements and the organizational environment. Factors such as business needs and how well the tool aligns with those needs can influence the level of complexity in the deployment process.

What about the implementation team?

The tool's deployment was handled by a consultant. Currently, we have an in-house team to manage configurations and change requests. 

What other advice do I have?

I rate the product an eight out of ten. Based on my experience and market surveys, it is the best choice. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jorge Flores Hernandez - PeerSpot reviewer
Oracle Essbase Administrator at Penoles
Real User
A solution that can be used to translate processes into forecasts and budgets
Pros and Cons
  • "Oracle Hyperion has helped make things work faster in our company."
  • "It is challenging to do reporting on Oracle Hyperion if you're not an expert."

What is our primary use case?

At our organization, the solution is deployed on-premises. We work in the mining business, and a lot of restructuring needs to be translated into our planning. We have a lot of cubes in Oracle Hyperion, and we manage a lot of business units. The primary use case is to translate our processes and environment into forecasts and budgets.

How has it helped my organization?

Oracle Hyperion helped make things work faster in our company.

What is most valuable?

The calculation power is the most valuable feature.

What needs improvement?

The reporting could be improved. It is challenging to do reporting on Oracle Hyperion if you're not an expert, and you may have to use an add-on to simplify it. For example, our company uses financial reports, and it's challenging for people that don't have all the technical skills.

This solution requires a lot of specialized people because it's not very easy to navigate. More specifically, you may need a specialist or expert in formulas and dealing with the interface. In addition, it requires multiple sheets and many templates.

Additionally, it is not very secure and does not have all the required security.

For how long have I used the solution?

We have been using this solution for the past 12 months.

What do I think about the stability of the solution?

Oracle Hyperion is generally stable. There are minor issues, but in general, it is a stable platform. 

What do I think about the scalability of the solution?

We have a plan to increase the usage of Oracle Hyperion. We may upgrade to Oracle Essbase 21c, OneStream, or even use our own platform.

How are customer service and support?

I have used Oracle's technical support to settle several tickets. If I were to rate the technical support, I would rate it five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We only used Excel in the past.

What about the implementation team?

We completed the deployment in-house and also completed an upgrade that took us four months.

What was our ROI?

There has been a return on investment since we started using this solution.

What's my experience with pricing, setup cost, and licensing?

The initial setup was complicated. I would rate the setup a four out of five in terms of the level of complication. You need to understand how calculations work in Oracle Hyperion and know information about the rule files.

I don't have all the data on licensing costs because another business area in my company makes those deals. However, I know we currently have an SLA, and as far as I am aware, it's just the standard licensing fee and no other cost.

Which other solutions did I evaluate?

I have thought about using PowerBI for reporting purposes. However, I'm only familiar with Oracle Essbase 21c for financial reports. In-house, we have a platform developing house similar to Oracle Planning, where we get all the information from the system.

What other advice do I have?

We have hundreds of users of this solution in the company, and we have two environments. In terms of maintenance in our data center, we have three people in charge of the infrastructure and seven functional actors that deal with formulas or cubes. 

I would like to see features from Oracle Essbase 21c on Oracle Hyperion in the next release. Oracle Essbase 21c is web-based and helpful in managing all the cubes. However, my role is more admin-focused, so I can't speak about the technical maintenance on Oracle Essbase 21c.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Oracle Hyperion
May 2025
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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DEVINDRA SINGH CHAUHAN - PeerSpot reviewer
Data Engineering Manager (Big Data & Analytics) at NCR Corporation
Real User
Enables detailed reporting and excellent data roll-up, but configuration is complex and integration is lacking
Pros and Cons
  • "The roll-up potential of the product is very good, meaning we have detailed information and we want it to be summarized, based on geography, based on different product lines, or based on different charts of accounts in the general ledger. It rolls up the information in a very concise way. This makes it easy to understand the overall performance, for it's forecasting aspects, or quarterly reporting, year to year, or month to month reporting."
  • "Configuration is a little complex, it's not very easy. The solution is integrated with Essbase and there are not many users of the Essbase database. If they can provide different modules for each subject area, like supply chain, for inventory forecasting or for order management forecasting, it would make each subject area easier to manage."

What is our primary use case?

We use this solution primarily for financial planning and forecasting, to determine how much cash flow is required on a monthly basis.

What is most valuable?

The roll-up potential of the product is very good, meaning we have detailed information and we want it to be summarized, based on geography, different product lines, or different charts of accounts in the general ledger. It rolls up the information in a very concise way. This makes it easy to understand the overall performance for its forecasting aspects, either quarterly reporting, year-to-year, or month-to-month reporting.

What needs improvement?

Configuration is a little complex, it's not very easy. The solution is integrated with Essbase and there are not many users of the Essbase database.

If they can provide different modules for each subject area, like supply chain, for inventory forecasting or for order management forecasting, it would make each subject area easier to manage.

For how long have I used the solution?

I have been using this solution for over 10 years. 

What do I think about the stability of the solution?

After setup, the solution was stable, it performs well and delivers what we expect from it. 

What do I think about the scalability of the solution?

It's not scalable. It's not scalable. We are moving away from it, with the ERP cloud migration, we will retire this product.

There are over 50 Oracle Hyperion users in our company.

Which solution did I use previously and why did I switch?

Before using Oracle Hyperion I used Aprimo, a Teradata product. 

Aprimo is very fast, so if we are using a structured dataset it is unbeatable. It's very fast and very easy to set up. It has different modules depending on what kind of forecasting you want to do, whether that's related to planning, to the supply chain, to order management, or to inventory management.

In Hyperion, we don't have those modules, it's complete customization, and it's basically for finance only. These are the basic differences.

Aprimo is expensive, Oracle Hyperion is cheap.

How was the initial setup?

The initial setup was 10 years ago and I wasn't with the company then so it would be difficult to say how much time it took, but we talk about monthly or yearly deployment.

I distinctly remember teams talking about it, it was not easy, and the team used to call it a black box. They called it that due to the number of abstraction layers between data, so nobody knew how it handled the data sets.

What about the implementation team?

The solution was implemented via an in-house team.

What's my experience with pricing, setup cost, and licensing?

The solution is affordable.

What other advice do I have?

We will continue using the solution for now but we will definitely implement a different solution in the future. 

I rate this solution a seven out of ten. 

I'm the subject matter expert of the finance team, so in finance, we have a vice president who is actually head of the finance dataset. He reports directly to the CEO and is a big fan of Hyperion. He uses it for planning and forecasting each month, with a team of 14 or 15 core members, all of whom use Hyperion.

We also have a sales team and they use the Hyperion datasets for product discounting, based on the previous months track record of customers, they give discounts to the customers.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
GurkanONAY - PeerSpot reviewer
Director - Data Analytics / EPM at Constellation Consulting Group
Real User
Top 5Leaderboard
Provides efficient data integration functionality and has a valuable feature for financial analysis
Pros and Cons
  • "We can collect data from various sources, which is very useful for budgeting and planning."
  • "They could support machine learning algorithms for the product."

What is our primary use case?

Our primary use case for the product involves supporting customers in constructing forecasting models within the Oracle Hyperion platform.

How has it helped my organization?

With this solution, logic, calculations, and other functionalities are centralized, eliminating reliance on specific personnel. Additionally, employees gain value from working with advanced products like Hyperion, enhancing their skill sets.

What is most valuable?

The cloud storage engine is the most valuable financial analysis feature, and it is highly powerful and has useful workflows.

What needs improvement?

They could support machine learning algorithms for the product. Such functionality would make operations easier for finance executives in the next five years. They are trying to edit the functions, but automation learning is moving at a fast pace. Oracle must quickly implement or provide these features as customers increasingly demand them. This is the biggest trend emerging from the customer side.

For how long have I used the solution?

We have been using Oracle Hyperion for 15 years.

What do I think about the stability of the solution?

The stability of the on-premise versions is quite impressive.

What do I think about the scalability of the solution?

We have more than 20 Oracle Hyperion users in our organization. It is a scalable product.

How was the initial setup?

The initial setup is straightforward, particularly when working with a consultant company that has already explained its use case.

The deployment process typically starts with understanding customer requirements through a discovery phase. Once the scope and requirements are agreed upon, the solution is implemented. Data validation, especially for financial closure, is conducted to ensure accuracy. Finally, the solution is deployed to production.

What's my experience with pricing, setup cost, and licensing?

The pricing model for the cloud setup is subscription-based, typically monthly. On the other hand, Oracle on-premise is user-based, meaning organizations pay upfront for an annual subscription, depending on the number of users they require. It might be considered relatively costly compared to some alternatives.

What other advice do I have?

The platform's data integration is indeed powerful. We can collect data from various sources, which is very useful for budgeting and planning.

The impact on financial processes is significant. It dramatically reduces the time required. Without such solutions, financial consolidation or closure may take around ten days. However, with Oracle Hyperion, for instance, there are real use cases where customers can close their month or quarter within a maximum of five days.

One of the main challenges has been related to the requirements we receive from customers. Some of the features and functionalities they require are not available in the cloud version of Oracle Hyperion.

Besides recommending the product itself, it's crucial to emphasize the importance of aligning with a reputable consulting company with experience in multiple projects.

I rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Jerome Cobers - PeerSpot reviewer
Senior HFM Consultant at Inplenion
Consultant
Excellent reliability, easy deployment over a period of time, and scalable for medium and large corporate companies
Pros and Cons
  • "We have found there is excellent stability with Oracle Hyperion."
  • "What I like is to have everything on one platform and not in different modules like Oracle Hyperion."

What is our primary use case?

We are using it for cloud functionality and the accessibility of the service as a solution to a wider audience.

How has it helped my organization?

We are very happy with the product and we are beginning to move into OneStream as well.

What needs improvement?

One of the problems we have had with technical support when we are on a project, is we need technical support from senior-level technicians instead of being assigned, junior-level technicians. What I like is to have everything on one platform and not in different modules like Oracle Hyperion. For example, segregated planning and HFM consolidation. OneStream has everything together on one platform. There is less data movement, and with Oracle Hyperion, you have to move data between modules. I think that would be an improvement if they can merge those products. But it has been like that for so long I do not know if Oracle Hyperion has the appetite to do that.

For how long have I used the solution?

I have been working with Oracle Hyperion for over twenty years.

What do I think about the stability of the solution?

We have found there to be excellent stability with Oracle Hyperion. We know that the latest version always has some bugs to work out and so we use the version before the latest one.

What do I think about the scalability of the solution?

I have found Oracle Hyperion to be scalable. We are currently using it for medium to large corporate companies.

How are customer service and support?

They respond quickly to our initial tickets. Sometimes we struggle on existing projects because Oracle Hyperion would assign us a junior technical support individual on these calls instead of a senior technical support representative, and it may take a longer period of time to have it resolved.

Which solution did I use previously and why did I switch?

I think Oracle Hyperion has a good solution in comparison to other market comparables.

How was the initial setup?

The initial setup is very easy and took us around four to five months to deploy.

What about the implementation team?

We did have help with the deployment of Oracle Hyperion.

What's my experience with pricing, setup cost, and licensing?

I hear customers complain about the licensing structure. Oracle Hyperion's licensing structures are quite expensive for some companies, especially medium-sized companies because of the user-based license. 

What other advice do I have?

Do not underestimate the importance of testing in your project plan. The rule of time is to use the same amount of testing time that you would use on development. That is not always possible in the project plan because customers will come with a timeline and you have to squeeze where you can, and most of the time you actually sacrifice testing. So try and fight for more testing time, even if it extends the timeline. It is probably one of the top CPM products out there at the moment. I believe OneStream is making some headway. I think Oracle Hyperion has a challenge from OneStream at the moment, but Oracle Hyperion's still one of the top products out there. I would rate OracleHyperion a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer1784232 - PeerSpot reviewer
Manager, Hyperion Applications at a manufacturing company with 5,001-10,000 employees
Real User
A world-class solution that provides a lot of functionality out of the box and also allows you to customize it to meet your needs
Pros and Cons
  • "It is easy to use. It is very intuitive. Even though there is a lot of functionality that comes out of the box, you can customize the solutions to meet your needs. You have the ability to have business rules that produce all kinds of calculations. We're international, and we do all our FX conversions through that."
  • "Their documentation could be a little bit more descriptive at places. They don't really do a lot of How-Tos because that gets pushed through to the consulting groups. There have been some books. There is a real good one out there about how to look smarter than you are with Hyperion Planning that some people at a company called ArganoInterRel wrote. Those things do exist, but that's not in their documentation. It's basically like they'll say, "This is the field. This is what it's used for," but they don't tell you how to particularly use it in your case environment."

What is our primary use case?

We use Hyperion for budgeting and forecasting. We provide CC guidance through that application. We use the Hyperion HFM for our consolidations worldwide.

We're on 11.2.4, and we're going to patch to 11.2.6.

What is most valuable?

It is easy to use. It is very intuitive. Even though there is a lot of functionality that comes out of the box, you can customize the solutions to meet your needs. You have the ability to have business rules that produce all kinds of calculations. We're international, and we do all our FX conversions through that.

It is very easy to upload the data from ERP to HFM. We actually go from the ERP to HFM, and then from HFM, we load those actuals into our planning application.

What needs improvement?

Their documentation could be a little bit more descriptive at places. They don't really do a lot of How-Tos because that gets pushed through to the consulting groups. There have been some books. There is a real good one out there about how to look smarter than you are with Hyperion Planning that some people at a company called ArganoInterRel wrote. Those things do exist, but that's not in their documentation. It's basically like they'll say, "This is the field. This is what it's used for," but they don't tell you how to particularly use it in your case environment.

For how long have I used the solution?

I have been using it since 2000.

How are customer service and support?

It is better than average. They do a lot to help you work through issues with a chat session to start with, but depending on the level of severity, you can have somebody wired right into you. They do a Webex and look at what you're doing, and they test it out and do that kind of stuff. So, it is better than average.

I would prefer if they were not offshore, but they're offshore only for the first-level response. As you elevate or escalate higher up the chain, you come into the States where the guys are the actual developers of the software.

How was the initial setup?

Its setup was really easy. They provide admin training, and that training is pretty comprehensive. Where you need to maybe go a little bit further would be to have some assistance with, depending on the application, some of the business rules that you need to write. You need to get the syntax correct, but once you do that, it becomes second nature.

What's my experience with pricing, setup cost, and licensing?

I haven't been around pricing for a long time. Their model for what we have was totally different from what they have for their cloud applications. So, I don't even know what a cloud app costs at this point per person or per user.

What other advice do I have?

For working with the mapping, the scripting, and the integration tool, it's good to have a consulting group that has done this before to work with you. 

The other side of it is that it is multidimensional. So, if your organization has never had this kind of environment or doesn't think along a multidimensional paradigm, then you should have a consulting group help you lay out what you're going to use the dimensions and the application for. Some are fixed. You have the months, the time periods, the years, and the currency, but there are also custom dimensions that you can use for various things. That affects how your data is produced and how you do your reporting.

I'd rate it a 10 out of 10. It is world-class software.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hyperion Suite Manager at a construction company with 10,001+ employees
Real User
Beneficial forecasting, user-friendly, and good support
Pros and Cons
  • "Oracle Hyperion is fairly user-friendly and not too complicated. The forecasting, it's really good. It's sometimes slow when there are a lot of users using it and we can have up to approximately 300 users using it. However, you can do it in Excel because there's an Excel add-in. This is a benefit because a lot of people do this way instead of having to go into the planning application itself."
  • "Sometimes Oracle Hyperion is slow when there are a lot of users using it. However, we can have up to approximately 300 users using it."

What is our primary use case?

We use HFM as a consolidation tool because we own several different companies, and we consolidate up to the eliminations and allocations through Oracle Hyperion. Additionally, we use it to help us with foreign currency, and then we use planning for forecasting and capital five-year plan projections.

We are upgrading Oracle Hyperion to 11.2.5.

What is most valuable?

Oracle Hyperion is fairly user-friendly and not too complicated. The forecasting, it's really good. It's sometimes slow when there are a lot of users using it and we can have up to approximately 300 users using it. However, you can do it in Excel because there's an Excel add-in. This is a benefit because a lot of people do this way instead of having to go into the planning application itself.

What needs improvement?

Sometimes Oracle Hyperion is slow when there are a lot of users using it. However, we can have up to approximately 300 users using it.

There's a part of Hyperion that's called FDMEE and it can be quirky to use. Sometimes how people load data into the different applications when the data loads cause a problem for security. For example, if we have a new acquisition and we go in and we put security on it, it can mess up everybody's security. We then have to go back and uncheck some configurations. Hyperion is aware of the problem, they know it's a bug but they have not fixed it at this time.

The integration between the applications could be better. We use Extended Analytics Link(EAL), when we move data between the actuals and forecasts the reporting features could be enhanced.

For how long have I used the solution?

I have been using Oracle Hyperion for approximately 20 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Oracle Hyperion is scalable. I have worked in many companies that use the solution in different ways and it has done very well.

How are customer service and support?

I don't have to deal with technical support on a regular basis. The administrators of the applications use the support. I would sometimes listen in on the calls, but the administrators are the ones that use the support, and the support it's good, they're responsive. However, sometimes it feels as if they're reading a script.

If we have not received the support we want we escalate the call to a more experienced support agent.

What's my experience with pricing, setup cost, and licensing?

The licenses cost approximately $1,000.

What other advice do I have?

I would recommend this solution to others.

There are some enhancements that can be done, but it's fairly stable and it's easy to use.

I rate Oracle Hyperion an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MinosLiakos - PeerSpot reviewer
Owner at GeoLM
Real User
Top 5Leaderboard
Easy to use even if you're not familiar with BI technology
Pros and Cons
  • "It's very easy to use and the functionality is quite complete."
  • "The Oracle technical support in our area is terrible."

What is most valuable?

It's very easy to use and the functionality is quite complete. And it's easy even if you're not very familiar with BI technology. Most notably very easy and intuitive transformation from relational schema to multi dimensional schema. Complete tabular data presentation with full drilling process and statistical functions. Corresponding charting data presentation with full drilling functions. Full interactive reporting including tables and charts. Join unlimited queries into different databases.

What needs improvement?

Its GUI could use some refinement. I think it's easy to use, but it's hard to say because we are very familiar with this product and have been using it for many years. For a new user, this product should be updated to work better with the environments of new operating systems. Modernizing the user interface is something I would suggest. But, in terms of overall functionality, I have no complaints. At the same time, I don't know if I'm objective after having used it for so long. I don't know if a new user would have the same opinion as I do.

For how long have I used the solution?

I have been using this solution for about 25 years. It used to be called the Brio Intelligence Suite. And then Brio was acquired by Hyperion, which was subsequently absorbed by Oracle. As they have done with Zibo, Oracle has incorporated all these BI tools into their BI platforms.

How are customer service and support?

The Oracle technical support in our area is terrible. They don't offer support. Whenever we need it, we try to find solutions online. Before Oracle purchased the suite, support was okay. Oracle is a huge company and its focus is mainly is its database business. All the other businesses are complementary to this company and BI is not an exception. Generally, support is not Oracle's strong suit. Oracle is not interested in many of its products. They are purchasing the products in order to have access to the client

What other advice do I have?

I would rate the Hyperion Business Intelligence platform eight out of 10. However, I would not recommend this product to a new user. When we started with the Brio platform, which has passed several stages of ownership, this product was a  highly rated product. That's why Oracle acquired it. The global user base was huge and we were doing business with this product. 

But after Oracle bought this product and it was abandoned, in a manner of speaking. They do not support it. They do not update the product. Although my opinion as a long-time user is generally positive, I would not recommend this product to a new user. Nowadays, there are other products that are better supported and updated by companies that have either bought them or developed them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.