What is our primary use case?
I work for an investment banking client. They use the solution to compute wealth-added numbers in Essbase. I get the data from different sources like Informatica, Upstream, and EDM. EDM is a kind of metadata management, and I get static data from EDM. In terms of data, I get the market values and transactions. I get the market data from EDM regarding tax information, unlevered beta, and all such parameter information.
From there, Oracle Hyperion will consume this data, run some calculations, and compute the wealth-added number, which has a certain formula. It all happens under lower granularity. Once the data has been loaded and calculated, it will be aggregated to the top level. Once the aggregation happens, users access the data using the Smart View Excel add-in.
They connect to the Essbase application using the Smart View Excel add-in and retrieve the data. Oracle Hyperion has the capability to hold data from the last ten years for historical analysis and retrieval purposes. The solution has a simple use case which is not very complex.
What is most valuable?
Oracle Hyperion is an advanced analytical calculation engine that can handle aggregation. From a user perspective, the solution can perform slice-and-dice operations and retrieve data. It is a traditional legacy application.
What needs improvement?
I mostly used Smart View, which does not have many great features compared to Qlik Sense. The solution's reporting and dashboards need improvement. Nowadays, all cloud technologies like Power BI and Qlik Sense can easily add new dimensions. However, doing the same in Oracle Hyperion is not simple and needs a lot of enhancements.
The licensing cost for the on-premises version of the solution is too high. Customers are nowadays moving to good solutions in the open system that offer less cost.
For how long have I used the solution?
I have been using Oracle Hyperion for 14 years.
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What do I think about the stability of the solution?
I rate the solution’s stability a seven to eight out of ten.
What do I think about the scalability of the solution?
The solution's scalability is fine. One client from the investment banking industry was using the solution. In terms of increasing the number of applications, I rate the solution's scalability a six to seven out of ten. Regarding business requirements, complexity, and adding some new features, I would not recommend Oracle Hyperion to others. I rate Oracle Hyperion a four to five out of ten from this perspective.
How are customer service and support?
Sometimes, the technical support is bad and takes a long time, but sometimes it is okay. If you want a patch from Oracle, they make you do different things, and sometimes you may not get concrete updates. I recently faced an issue where I was not able to download the patch from Oracle, and it was an issue with the portal.
I asked the technical support person to give me an alternative way to provide the patch manually, which he couldn't do because of their policy. I faced certain challenges. Other than that, I used to fix data issues, data failures, and environment issues without interacting with the technical support team.
I rate the solution's technical support a six to seven out of ten.
How would you rate customer service and support?
How was the initial setup?
The solution's deployment time depends on the complexity of the project. We need to develop an application based on the client's requirements. For on-premises, we already have an existing setup for Essbase. If we are looking for any version upgrade, we need to take the new VMs, install them, and configure them to the latest version of Oracle Hyperion Essbase.
Then, we need to migrate our applications. That's an upgrade project that will take around six months. This time may vary in the cloud environment. I am talking about the on-premises upgrade process, which involves moving an existing application to a different version. New development projects or small projects will take around six months, whereas bigger projects may take one year. It all depends on the kind of business requirements.
What's my experience with pricing, setup cost, and licensing?
The licensing cost for the on-premises version of the solution is too high. Oracle Hyperion should upgrade itself by seeing how other products offer lower prices. Cost matters for an organization when setting up the complete environment. Whether companies want to use the product for bigger or smaller requirements, they have to pay the licensing costs based on the number of users.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a nine to ten out of ten.
What other advice do I have?
I mostly use an Oracle Hyperion Essbase product, and the latest version I worked on is 11.2.11. Oracle Hyperion has operating and capital expense module features that will be helpful in budgeting. Any organization can use the solution's planning module to plan its budget for the next six months or one year based on current data and upcoming trends.
Overall, I rate the solution a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. consultant