Speed of data is the biggest key for our users. The smart view application within Hyperion is very user friendly. Quick changes can be made on the fly and users getting the data that they need to make decisions.
Sr. Financial Analyst at a healthcare company with 501-1,000 employees
Speed of data is the biggest key for our users.
What is most valuable?
How has it helped my organization?
I think that having it within Microsoft products as an add in makes it accessible around the clock. Someone could be working from home, log in, jump in see what their numbers are, see what their financials are, so it's a very good tool.
What needs improvement?
We're trying to push out a complete costing battle to the organization where it's going to impact finance, marketing, purchasing, inventory, across the board. That's the key feature that we want to start using and implement for better business decisions across the board. I don't think that we're effectively using the tool to the best of the ability yet. Right now we're good with Hyperion.
What do I think about the stability of the solution?
There hasn't been much down time, so that's a good thing. We can actually lock the users out easily so that when we're doing updates it's not impacting at a high level. Communication efforts are a lot easier that way, so it's a benefit.
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Oracle Hyperion
May 2025

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What do I think about the scalability of the solution?
As of today it is pretty scalable. We want to expand it out a bit so we came to the conference to get some additional information and we'll continue to use Hyperion moving forward.
How are customer service and support?
The tech support end I don't directly deal with myself, we have someone else on our finance team who deals with those issues so I can't speak to that but as far as I know it's fine.
What other advice do I have?
We don't know everything yet. We're happy with what we have. I think just have your requirements ready. Be as open as possible and open to new interfaces. It's a different view but it's very user friendly.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Managing Director at a tech consulting company with 51-200 employees
We haven't had issues with performance and scalability.
What is most valuable?
The entire ETL function is of great value and no feature on its own will function alone. So in my eyes there is not one feature that really stands out on its own.
How has it helped my organization?
I work in a consulting role but I believe that by implementing it a lot of organizations’ manual processes have been automated.
What needs improvement?
FDM has become redundant and is being replaced by FDMEE. FDM will not be supported in the near future anymore and no further development/improvements are done on this product.
It is a manual setup of the type of data that you want to load. To build the application you have to setup and create various locations, maps, categories, etc. You also need to define your input data structure to a certain extent. There is allot of manual work when it comes to creating an application but once the application is created there shouldn’t be any issues when it comes to loading data.
For how long have I used the solution?
I've been using Oracle Hyperion Financial Quality Data Manager for four years.
What was my experience with deployment of the solution?
There were no issues with the deployment.
What do I think about the stability of the solution?
We've experienced no issues with performance.
What do I think about the scalability of the solution?
It's been able to scale for our needs.
How are customer service and technical support?
99% of the time we do our own troubleshooting.
Which solution did I use previously and why did I switch?
I started with this product.
How was the initial setup?
The initial setup was rather complex but I knew what I needed to do to achieve the end result. There are also allot of reading material on these products if you get stuck.
What about the implementation team?
We used an in-house team. My advice would be to know what you want to achieve with the tool because it is very flexible.
What other advice do I have?
I would not recommend implementing FDM as it is falling away and will not be supported in the near future.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Hyperion
May 2025

Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Sr. Consultant at a insurance company with 1,001-5,000 employees
The most valuable feature for us is that it's a tool that supports the entire planning and budgeting forecast for the whole company. We still have issues and bugs because it's a new release.
Valuable Features
In Hyperion, we use the Public Sector Planning and Budgeting module. The most valuable feature for us is that it's a tool that supports the entire planning and budgeting forecast for the whole company. We don't need to go outside of the product in order to perform our planning and budgeting.
Improvements to My Organization
We used to rely on Excel before we implemented Hyperion, and we don't have to do that anymore and rely on those spreadsheets. The tool does all our budgeting and forecasting without much manual work. It's now all automated, saving us both time and from many human errors.
Room for Improvement
We still have issues and bugs because it's a new release. I wouldn't call us guinea pigs, although we were one of the first implementors, but there are bugs that I wish they'd fix.
For example, some of the forms don't work properly and we have started a couple of SRs that they are working on it. But the timeline they've given us seems kind of slow, especially for a severity-one ticket.
Deployment Issues
We just upgraded from 11.1.2.2 to 11.1.2.4, which came with a huge change to include the ASO cube within planning itself. This was the best change for us. Previously, we had to create a separate app each time we needed an ASO cube. Now it sits within the planning cube so there are options that allow you to choose whether you want that app within or outside the planning solution. We actually implemented it as within the planning solution, so that it syncs two cubes by itself.
Stability Issues
It's stable and we have had no issues. It's actually more stable following the upgrade.
Scalability Issues
We've had no issues scaling it for our needs.
Customer Service and Technical Support
I wouldn't say I'm 100% satisfied. The worst part I hate about it, is that when we talk about one issue, sometimes that issue just comes up and their first question is, can you reproduce the issue? That's the first thing they ask you. Sometimes it is reproducible, but not all the time. I think that's what I hate about it.
Initial Setup
I was involved in the upgrade, and since we had 11.1.2.2, already it wasn't like we had to do everything from scratch. We had a baseline where we said, "Okay, this is what I want and from 11.1.2.4 this is what I'm expecting." It was a little tricky because it was a new feature and we had learn new stuff, but at least we didn't have to do it from scratch so it didn't make it that difficult.
Other Advice
I would definitely recommend Hyperion especially if they're doing it for their budgeting and forecasting tool. It's so easy compared to Excel or something similar. It's manual versus automated, and who doesn't like automated? I had times when I had to actually run the process myself at 12:00 at night, but now it's all automated.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Technology Engineer at a renewables & environment company with 1,001-5,000 employees
We've found it really useful as an add-on for the financial part of Excel because it's functionality is geared towards finance users. Oracle should have provided better documentation.
Valuable Features:
The most valuable feature in our experience is the user interface. We've found it really useful as an add-on for the financial part of Excel because it's functionality is geared towards finance users. Our finance users tend to like anything that can make their work inside Excel easier and more efficient.
Improvements to My Organization:
It empowers users to perform ad hoc analyses themselves rather than having to go to IT or somewhere else. That makes it much more efficient for our users to do their jobs because they have access to data analysis in front of them instead of having to find that information elsewhere.
Room for Improvement:
Oracle should have provided better documentation, and should update it more often. Right now, the documentation is not easy to understand and makes Hyperion that much less user-friendly.
Deployment Issues:
We've had no issues with deploying it.
Stability Issues:
I think that Hyperion is, traditionally, very complex. It always seems to be buggy to a degree. We're always finding something that doesn't work quite the way we want and expect. But in terms of overall stability, it's very stable.
Scalability Issues:
There are definitely certain limits. I'd say that it's not very scalable.
Initial Setup:
The initial setup wasn't not very straightforward. Installing Hyperion products requires a lot of effort and a lot of technical knowledge.
Implementation Team:
We implemented it with our in-house team.
Other Advice:
The product itself, right now, especially on the Hyperion planning side, is the industry leading software for what it does. Although it's buggy, I think that's as far as you can get on the enterprise solutions. This is way better than anything else out there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Consultant at a tech services company with 10,001+ employees
In the most simplest way, it allows the availability of data to be predefined as well as customized based on user inputs and requirements.
What is most valuable?
Simplistic manner of availability, provided the input is source corrected.
How has it helped my organization?
In the most simplest way, the product allows the availability of data to be predefined as well as customized based on user inputs and requirements. While in the past, this was more complex leading to data integrity issues, it is now far more controlled in the new environment.
What needs improvement?
Improvements might relate to the integration of the visual aspect of the product. While this is more database reporting, integration with the BA module similar to PS would be very useful.
There is a scope for improvement in the governance of the product. Also, there is a growing need for the product to have a real time connectivity to other non-Oracle based ERP services to service the growing needs of the organization.
For how long have I used the solution?
I've used it for around five years.
What was my experience with deployment of the solution?
No issues to date.
What do I think about the stability of the solution?
No issues to date.
What do I think about the scalability of the solution?
No issues to date.
How are customer service and technical support?
Customer Service:
It's good.
Technical Support:It's good.
Which solution did I use previously and why did I switch?
No previous solution was used.
How was the initial setup?
It was slightly complex owing to the initial requirement gathering and defining the schema for the business process.
What about the implementation team?
We used a vendor team.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant with 51-200 employees
It has reduced the amount of paperwork but it is a technical resource hungry software.
What is most valuable?
- Formula and form creation
- Data migration from the source system
- Approval stages
How has it helped my organization?
It has reduced the amount of paperwork as multiple people can work on a single form, centralize formula creation window (only one person/team is responsible for creating it), It is also possible to maintain history for X number of years, and compare budgets from previous years through just one form and the process of workflow management.
What needs improvement?
- The database crashes without any warnings/reasons
- It's a technical resource hungry piece of software
- They need to make this software easy to implement and use
For how long have I used the solution?
I've used it for one and a half years.
What was my experience with deployment of the solution?
Yes we had major issues because of the database.
What do I think about the stability of the solution?
Yes we had major issues because of the database.
What do I think about the scalability of the solution?
Yes we had major issues because of the database.
How are customer service and technical support?
Customer Service:
6/10.
Technical Support:7/10
Which solution did I use previously and why did I switch?
Only Excel.
How was the initial setup?
It was complex because it was a new environment.
What about the implementation team?
I was the lead in implementing it.
What was our ROI?
Not very high at least for a year or two.
Which other solutions did I evaluate?
No other options evaluated.
What other advice do I have?
Take a good look before stepping into it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle EPM Solution Architect at a tech services company with 51-200 employees
Scalability is a valuable feature but the reporting features could be visually better.
What is most valuable?
The Essbase cube size scalability and also the calculation scrip functions.
How has it helped my organization?
This product has been helping the organization to implement complex budgeting models.
What needs improvement?
In my opinion, the reporting features could be visually better, and prettier, than it is so far.
For how long have I used the solution?
I've used Hyperion Planning for over eight years as well as Account Manager Oracle.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No, far from it.
How are customer service and technical support?
Customer Service:
9/10.
Technical Support:7/10 - The Oracle support has loads to improve on in my opinion.
Which solution did I use previously and why did I switch?
Yes. I have used SAP BPC and IBM Cognos. Both of them have no scalability unlike Hyperion Planning.
How was the initial setup?
Straightforward.
What about the implementation team?
I always implement solutions through a management consultancy team, because of their high level of expertise.
What's my experience with pricing, setup cost, and licensing?
The initial cost was around US$300K and the actual cost is just the annual support fee.
Which other solutions did I evaluate?
Yes, we also looked at IBM Cognos and SAP BPC.
What other advice do I have?
Architect design considering solution scalability is essential for a successful implementation.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of Business Intel at a manufacturing company with 1,001-5,000 employees
The ability to lock and send data is important. It could be improved with a better front end and user experience.
Valuable Features:
The ability to lock and send data as well as the flexibility of user security are two very important aspects of the product.
Improvements to My Organization:
The partitioning option between databases allows for users to enter data one time, versus copying data lots of times from one cube to another. This has saved hours of maintenance and eliminates data integrity issues between the cubes.
Room for Improvement:
The product could be improved with a better front end and user experience.
Use of Solution:
The solution has been in place for 12 years.
We currently use the product for Financial Reporting, and from a functionality perspective, I would rate the product an 8/10 (once you understand it). As an intuitive, user friendly, GUI application, I would rate it a 4/10.
Deployment Issues:
We have encountered no issues to date with deployment.
Stability Issues:
At one point, a data package had corrupted, causing our cube refreshes to fail. Having to restore from the backup but losing all the data inputs caused some business issues, but we were able to overcome them.
The Essbase engine does not start up automatically when the server reboots, causing users to log connection complaints.
Scalability Issues:
To date, we have had no issues with an increase in data by date, or as we get newer version.
Initial Setup:
The initial set up was complex, as we were actually migrating from version 9 to version 11. The upgrade version path was not clear, and it was easier to recreate it.
Implementation Team:
We implemented it in-house.
Cost and Licensing Advice:
We have a corporate global licensing agreement.
Other Advice:
Finding highly qualified technical consultants for this application is difficult. There are other products with a larger community available for support and development.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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