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it_user27945 - PeerSpot reviewer
Manager, Database and Security at a consumer goods company with 1,001-5,000 employees
Vendor
The fact that it's a consistent system without any big issues is huge for our users to make decisions based on financial results.

What is most valuable?

The reporting is the most valuable feature for us. If, for example, finance wants to know their P&Ls for their various channels, they can get that data. The fact that Hyperion is a consistent system without any big issues is huge for our users to make decisions based on financial results.

It's not complex, at least our set up isn't complex. There are lots of tools and we have our core services. We don't have a lot of strategic finance data in it, so our footprint is fairly small, making it easy to manage.

How has it helped my organization?

The biggest business benefit is allowing P&L reporting to happen when needed. It helps us drive financial results to where it needs to be.

What needs improvement?

Our system is user-managed at our location. So long as the system is up and running and available, our users can do what they need to do. Occasionally, though, we get issues such as process hangs or something similar, although they're usually known bugs the fixes for which we can find in Oracle support fairly easily.

What was my experience with deployment of the solution?

We have some process hangs occasionally, but they're usually small and easy to fix. Other than that, we don't have any major issues with deployment.

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Oracle Hyperion
July 2025
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What do I think about the stability of the solution?

Stability has been good on as we have a small footprint. It's reliable and we don't have to do much with it; we just let it run.

What do I think about the scalability of the solution?

We've had not had to scale it up at all. We basically have had the same hardware with that for the last 5 years.

How was the initial setup?

The initial setup was pretty straightforward. It's not a complex thing and it went in great. We actually migrated from an old environment to a new environment on that one. We brought data forward, although there were some small issues here and there as we got it up and going, but nothing that wasn't documented or fixed.

What about the implementation team?

We implemented it ourselves with our in-house team.

What other advice do I have?

It goes back to your reporting and what you want to get out of it. Hyperion seems to be a very good product and it seems to be pretty stable. It's something that you can give to your users to just use. It's pretty hands-off most of the time.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user436227 - PeerSpot reviewer
Sr. Financial Analyst at a healthcare company with 501-1,000 employees
Vendor
Speed of data is the biggest key for our users.

Valuable Features

Speed of data is the biggest key for our users. The smart view application within Hyperion is very user friendly. Quick changes can be made on the fly and users getting the data that they need to make decisions.

Improvements to My Organization

I think that having it within Microsoft products as an add in makes it accessible around the clock. Someone could be working from home, log in, jump in see what their numbers are, see what their financials are, so it's a very good tool.

Room for Improvement

We're trying to push out a complete costing battle to the organization where it's going to impact finance, marketing, purchasing, inventory, across the board. That's the key feature that we want to start using and implement for better business decisions across the board. I don't think that we're effectively using the tool to the best of the ability yet. Right now we're good with Hyperion.

Stability Issues

There hasn't been much down time, so that's a good thing. We can actually lock the users out easily so that when we're doing updates it's not impacting at a high level. Communication efforts are a lot easier that way, so it's a benefit.

Scalability Issues

As of today it is pretty scalable. We want to expand it out a bit so we came to the conference to get some additional information and we'll continue to use Hyperion moving forward.

Customer Service and Technical Support

The tech support end I don't directly deal with myself, we have someone else on our finance team who deals with those issues so I can't speak to that but as far as I know it's fine.

Other Advice

We don't know everything yet. We're happy with what we have. I think just have your requirements ready. Be as open as possible and open to new interfaces. It's a different view but it's very user friendly.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Oracle Hyperion
July 2025
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864,053 professionals have used our research since 2012.
it_user448791 - PeerSpot reviewer
Managing Director at a tech consulting company with 51-200 employees
Consultant
We haven't had issues with performance and scalability.

What is most valuable?

The entire ETL function is of great value and no feature on its own will function alone. So in my eyes there is not one feature that really stands out on its own.

How has it helped my organization?

I work in a consulting role but I believe that by implementing it a lot of organizations’ manual processes have been automated.

What needs improvement?

FDM has become redundant and is being replaced by FDMEE. FDM will not be supported in the near future anymore and no further development/improvements are done on this product.

It is a manual setup of the type of data that you want to load. To build the application you have to setup and create various locations, maps, categories, etc. You also need to define your input data structure to a certain extent. There is allot of manual work when it comes to creating an application but once the application is created there shouldn’t be any issues when it comes to loading data.

For how long have I used the solution?

I've been using Oracle Hyperion Financial Quality Data Manager for four years.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

We've experienced no issues with performance.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and technical support?

99% of the time we do our own troubleshooting.

Which solution did I use previously and why did I switch?

I started with this product.

How was the initial setup?

The initial setup was rather complex but I knew what I needed to do to achieve the end result. There are also allot of reading material on these products if you get stuck.

What about the implementation team?

We used an in-house team. My advice would be to know what you want to achieve with the tool because it is very flexible.

What other advice do I have?

I would not recommend implementing FDM as it is falling away and will not be supported in the near future.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user436062 - PeerSpot reviewer
Sr. Consultant at a insurance company with 1,001-5,000 employees
Vendor
The most valuable feature for us is that it's a tool that supports the entire planning and budgeting forecast for the whole company. We still have issues and bugs because it's a new release.

Valuable Features

In Hyperion, we use the Public Sector Planning and Budgeting module. The most valuable feature for us is that it's a tool that supports the entire planning and budgeting forecast for the whole company. We don't need to go outside of the product in order to perform our planning and budgeting.

Improvements to My Organization

We used to rely on Excel before we implemented Hyperion, and we don't have to do that anymore and rely on those spreadsheets. The tool does all our budgeting and forecasting without much manual work. It's now all automated, saving us both time and from many human errors.

Room for Improvement

We still have issues and bugs because it's a new release. I wouldn't call us guinea pigs, although we were one of the first implementors, but there are bugs that I wish they'd fix.

For example, some of the forms don't work properly and we have started a couple of SRs that they are working on it. But the timeline they've given us seems kind of slow, especially for a severity-one ticket.

Deployment Issues

We just upgraded from 11.1.2.2 to 11.1.2.4, which came with a huge change to include the ASO cube within planning itself. This was the best change for us. Previously, we had to create a separate app each time we needed an ASO cube. Now it sits within the planning cube so there are options that allow you to choose whether you want that app within or outside the planning solution. We actually implemented it as within the planning solution, so that it syncs two cubes by itself.

Stability Issues

It's stable and we have had no issues. It's actually more stable following the upgrade.

Scalability Issues

We've had no issues scaling it for our needs.

Customer Service and Technical Support

I wouldn't say I'm 100% satisfied. The worst part I hate about it, is that when we talk about one issue, sometimes that issue just comes up and their first question is, can you reproduce the issue? That's the first thing they ask you. Sometimes it is reproducible, but not all the time. I think that's what I hate about it.

Initial Setup

I was involved in the upgrade, and since we had 11.1.2.2, already it wasn't like we had to do everything from scratch. We had a baseline where we said, "Okay, this is what I want and from 11.1.2.4 this is what I'm expecting." It was a little tricky because it was a new feature and we had learn new stuff, but at least we didn't have to do it from scratch so it didn't make it that difficult.

Other Advice

I would definitely recommend Hyperion especially if they're doing it for their budgeting and forecasting tool. It's so easy compared to Excel or something similar. It's manual versus automated, and who doesn't like automated? I had times when I had to actually run the process myself at 12:00 at night, but now it's all automated.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user436188 - PeerSpot reviewer
Sr. Technology Engineer at a renewables & environment company with 1,001-5,000 employees
Vendor
We've found it really useful as an add-on for the financial part of Excel because it's functionality is geared towards finance users. Oracle should have provided better documentation.

Valuable Features:

The most valuable feature in our experience is the user interface. We've found it really useful as an add-on for the financial part of Excel because it's functionality is geared towards finance users. Our finance users tend to like anything that can make their work inside Excel easier and more efficient.

Improvements to My Organization:

It empowers users to perform ad hoc analyses themselves rather than having to go to IT or somewhere else. That makes it much more efficient for our users to do their jobs because they have access to data analysis in front of them instead of having to find that information elsewhere.

Room for Improvement:

Oracle should have provided better documentation, and should update it more often. Right now, the documentation is not easy to understand and makes Hyperion that much less user-friendly.

Deployment Issues:

We've had no issues with deploying it.

Stability Issues:

I think that Hyperion is, traditionally, very complex. It always seems to be buggy to a degree. We're always finding something that doesn't work quite the way we want and expect. But in terms of overall stability, it's very stable.

Scalability Issues:

There are definitely certain limits. I'd say that it's not very scalable.

Initial Setup:

The initial setup wasn't not very straightforward. Installing Hyperion products requires a lot of effort and a lot of technical knowledge.

Implementation Team:

We implemented it with our in-house team.

Other Advice:

The product itself, right now, especially on the Hyperion planning side, is the industry leading software for what it does. Although it's buggy, I think that's as far as you can get on the enterprise solutions. This is way better than anything else out there.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user341055 - PeerSpot reviewer
Assistant Consultant at a tech services company with 10,001+ employees
Real User
In the most simplest way, it allows the availability of data to be predefined as well as customized based on user inputs and requirements.

What is most valuable?

Simplistic manner of availability, provided the input is source corrected.

How has it helped my organization?

In the most simplest way, the product allows the availability of data to be predefined as well as customized based on user inputs and requirements. While in the past, this was more complex leading to data integrity issues, it is now far more controlled in the new environment.

What needs improvement?

Improvements might relate to the integration of the visual aspect of the product. While this is more database reporting, integration with the BA module similar to PS would be very useful.

There is a scope for improvement in the governance of the product. Also, there is a growing need for the product to have a real time connectivity to other non-Oracle based ERP services to service the growing needs of the organization.

For how long have I used the solution?

I've used it for around five years.

What was my experience with deployment of the solution?

No issues to date.

What do I think about the stability of the solution?

No issues to date.

What do I think about the scalability of the solution?

No issues to date.

How are customer service and technical support?

Customer Service:

It's good.

Technical Support:

It's good.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It was slightly complex owing to the initial requirement gathering and defining the schema for the business process.

What about the implementation team?

We used a vendor team.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user208800 - PeerSpot reviewer
Senior Consultant with 51-200 employees
Vendor
It has reduced the amount of paperwork but it is a technical resource hungry software.

What is most valuable?

  • Formula and form creation
  • Data migration from the source system
  • Approval stages

How has it helped my organization?

It has reduced the amount of paperwork as multiple people can work on a single form, centralize formula creation window (only one person/team is responsible for creating it), It is also possible to maintain history for X number of years, and compare budgets from previous years through just one form and the process of workflow management.

What needs improvement?

  • The database crashes without any warnings/reasons
  • It's a technical resource hungry piece of software
  • They need to make this software easy to implement and use

For how long have I used the solution?

I've used it for one and a half years.

What was my experience with deployment of the solution?

Yes we had major issues because of the database.

What do I think about the stability of the solution?

Yes we had major issues because of the database.

What do I think about the scalability of the solution?

Yes we had major issues because of the database.

How are customer service and technical support?

Customer Service:

6/10.

Technical Support:

7/10

Which solution did I use previously and why did I switch?

Only Excel.

How was the initial setup?

It was complex because it was a new environment.

What about the implementation team?

I was the lead in implementing it.

What was our ROI?

Not very high at least for a year or two.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Take a good look before stepping into it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user205302 - PeerSpot reviewer
Oracle EPM Solution Architect at a tech services company with 51-200 employees
Consultant
Scalability is a valuable feature but the reporting features could be visually better.

What is most valuable?

The Essbase cube size scalability and also the calculation scrip functions.

How has it helped my organization?

This product has been helping the organization to implement complex budgeting models.

What needs improvement?

In my opinion, the reporting features could be visually better, and prettier, than it is so far.

For how long have I used the solution?

I've used Hyperion Planning for over eight years as well as Account Manager Oracle.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No, far from it.

How are customer service and technical support?

Customer Service:

9/10.

Technical Support:

7/10 - The Oracle support has loads to improve on in my opinion.

Which solution did I use previously and why did I switch?

Yes. I have used SAP BPC and IBM Cognos. Both of them have no scalability unlike Hyperion Planning.

How was the initial setup?

Straightforward.

What about the implementation team?

I always implement solutions through a management consultancy team, because of their high level of expertise.

What's my experience with pricing, setup cost, and licensing?

The initial cost was around US$300K and the actual cost is just the annual support fee.

Which other solutions did I evaluate?

Yes, we also looked at IBM Cognos and SAP BPC.

What other advice do I have?

Architect design considering solution scalability is essential for a successful implementation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.