One Identity Manager Reviews

One Identity Manager is an identity governance and management tool. Our customers have defined policies based on their infrastructure but not an intelligent centralized system that handles all the application and user information. When a user requests access to an application, we're the first ones to get that info and perform corporate operations like onboarding and offboarding. We also provide the necessary access. 

We manage about 200,000 users. A bank is one of our biggest clients, so managing their systems is a little more complex. They have multiple streams, making it somewhat complicated. 

One Identity provides our customers with a holistic, centralized automation process. Security compliance is the primary thing. When we audit the report, we can track what applications they are using and ensure that everything they do is within the security system. We can prevent incidents, but if something does happen, we can block that user or that system from accessing other resources.

The solution minimizes governance gaps across environments. When you're working with a large corporation, you can easily find gaps in the security. For example, accounts may be outside of the security system, or the creation and onboarding may be delayed, causing challenges. We can automate the entire process with a centralized platform to ensure the work is done on time. 

Having a centralized system to maintain everything saves time and avoids confusion. It ensures that everything is under the scope, improving security compliance. As companies grow, they face more security challenges, and this solution helps to address them. 

One Identity improves customers' operations by increasing security and reducing costs. Everything will be in line, from onboarding to offboarding. In terms of user privileges and access, everything stays within the scope. Companies can secure their resources and make them available as needed. It's a completely automated process that happens daily. Companies can cut costs by automatically removing access to paid users on leave because we usually pay a per user cost for services. 

Privileged access is part of company policy, and we provide access based on that criteria. The hierarchy will differ depending on the application. A privileged user will have access to the bigger applications or they will have admin role access. One Identity gives us a centralized system to do that.

Let's say a company has infrastructure, development, and finance teams, each with a separate IT shop. From this information, we know that this person belongs to the finance department, so they will receive all the access for someone in finance based on company policy. However, sometimes, the financial department isn't allowed to use the technical systems. We consider the policy criteria the user meets. 

If somebody requires access to something else, they can request access to those applications. Once an application is aligned with One Identity, we will have the application information and know how many users are on boarded to that application, so we get updated information about the number of users with access and how many use it. We generate reports each month on which applications users access and how often. 

I like One Identity's reporting features and the single sign-in option. Users can skip multiple logins. It also gives us a centralized system that lets us know about a user's access. This is an automated process. If a user leaves the company, One Identity will ensure their application access will be removed after a certain date. When the user joins a company, it ensures all privileges are created and active by the start date.

Using an open-source integration platform, we can integrate any service provider with One Identity. I think the user experience has been positive. Customizing the solution for each company's requirements has been challenging and interesting. Some of these companies are massive and have significant requirements, and we need to ensure that everything is under the scope.  We are collaborating to test and incorporate other functionalities. Corporations might also have their own applications, so we should be aligned with those. 

One Identity could add more connectors for various services we integrate. We need to build and configure custom connectors for our clients with complicated environments and multiple data streams. 

I have used One Identity Manager for two years.

One Identity is stable, but I can't say there are no issues. It depends on the server load and everything. 

One Identity is scalable. 

I rate One Identity support seven out of 10. They respond immediately when we reach out, and you can also get answers through their user community. 

Before One Identity Manager, we used a solution by Dell. A lot of things are in the cloud, so we cloud-native Azure and AWS tools to cover those. 

I was not involved in the deployment. Regarding maintenance, we have multiple teams working with One Identity to maintain and monitor it. Around 40 to 50 are working on this tool.

I rate One Identity Manager 10 out of 10. Before implementing One Identity, you should review the company's policies and all of the systems within its scope. From there, you can decide what the best solution is. For example, if you have an Amazon cloud environment, you should probably go with the AWS solution. 

We use One Identity Manager for identity governance.

One Identity Manager provides a single platform for enterprise-level administration and governance of user data and privileged accounts.

One Identity Manager provides a good user experience and intuitiveness.

After the training, basic configuration and customization are quite easy to do. For complex customization, we need to consult a consultant.

The business role's functionality is not that important at this time, but it will become more important as we grow using the application.

One Identity Manager makes provisioning easier, and it's a modern solution.

One Identity Manager helps minimize gaps in governance coverage among test, dev, and production servers. This has made the process more automated.

We have started the process of closing the gap between privileged and standard users. As we progress along our roadmap, we will see the gap shrinking.

It helps streamline application access decisions.

One Identity Manager helps with application compliance and application auditing.

One Identity Manager has helped us to achieve an identity-centric zero-trust model. This automates tasks and reduces manual steps, which leads to fewer errors.

I like the customer-facing portal because it is simple to use for end users. Some of the features are also easy to configure.

The customization process should be simplified.

I have been using One Identity Manager for four months.

The SaaS version has stability issues.

One Identity Manager is scalable.

The technical support team's response time needs to be improved.

Neutral

We previously used the legacy Sun Identity Management application, which was no longer supported. Therefore, we decided to switch to One Identity Manager.

The initial deployment was complex, primarily due to business needs, rather than One Identity Manager.

Configuring and testing took months, and we had a team of 20 people involved in the deployment.

We partnered with iC Consult.

iC Consult helped us implement and customize One Identity Manager.

iC Consult trained our staff. 

We are satisfied with their performance.

Our One Identity partner also helped with post-implementation support. We could not have deployed the solution without them.

One Identity Manager is fairly priced.

I would rate One Identity Manager seven out of ten.

We have it deployed globally. Currently, we have 100 people using the solution but it will eventually be used by 6,000 people.

The maintenance is completed by One Identity.

I recommend doing a proof of concept before implementing One Identity Manager.

We use One Identity Manager to synchronize SAP inbound and outbound Exchange data. More generally, we aim to synchronize data between target systems, such as those used in banking or other companies, and One Identity Manager.

One Identity Manager includes a default SAP connector that we utilize. Its simplicity is evident in connecting to SAP sites through a straightforward click or by completing a connection filtering form. We can easily establish mapping and workflow for SAP sites, making it a streamlined process. While exceptions may exist for specific customers, we can accommodate their needs by customizing workflow mappings based on their requests. Overall, the SAP connector provided by One Identity Manager is remarkably user-friendly and accessible to all, in my opinion.

We've used the web designer module, but it won't be available next year. One Identity has transitioned from web designer to Angular web development, offering complete freedom to create custom web pages and websites. While Angular requires JavaScript knowledge, it provides unrestricted development capabilities, unlike the complex web designer module. New employees struggled with learning web design, but Angular's accessibility empowers developers to modify everything within the One Identity website and backend, including database interactions and custom code development. This flexibility makes One Identity Manager a powerful tool for connecting various systems and databases.

Business roles are crucial for our customers because they are an essential identity management tool. Without them, we'd need to manually authorize every employee and group. However, Business roles allow us to create and assign business roles automatically. This is vital for our customers as we develop best practices for business workflows. A key component is creating business websites, for which we establish job descriptions and roles. Subsequently, we automate role assignments based on organization or title, which significantly streamlines our processes.

One Identity Manager is user-friendly for the end user.

One Identity Manager significantly simplifies application auditing. The auditing site we use extensively is one of its most valuable features. One Identity Manager is remarkably effective for auditing because it empowers us to create and deliver new attestation or compliance tools. We can generate all these audits through both the website and Manager modules. The audit screen on the website is exceptionally user-friendly. Customers consistently praise the audit feature, and we have received no complaints about the auditing site. We are highly satisfied with using the audit site for One Identity Manager.

One Identity Manager's most valuable asset is the ability to customize its front-end website.

The One Identity Manager documentation could be improved. Despite using the solution for six years, I encounter difficulties understanding certain features due to unclear explanations in the documentation. Additionally, while the One Identity Manager community has the potential to be a valuable resource, the community site does not effectively assist all users.

The report site could be improved because while One Identity Manager offers around forty default reports, our customers find them insufficient for their needs. Consequently, we must create custom reports to meet their specific requirements. Although building custom reports within One Identity Manager is straightforward, enhancing the existing default reports would greatly benefit our users.

I have been using One Identity Manager for six years.

I would rate the stability of One Identity Manager nine out of ten. While all software products are prone to errors or bugs, I have encountered none, specifically in version nine. Compared to previous versions like eight and seven, which did experience issues that required resolution, version nine represents a significant improvement in stability and reliability, making it the best version of One Identity Manager thus far.

One Identity Manager is well-suited for large-scale environments, making it an ideal solution for enterprise clients.

We use Premier Support from One Identity Manager. They respond quickly to our tickets, and our customers are extremely happy with the support.

Positive

The deployment is straightforward and takes a week to complete.

Prices in Turkey are high due to inflation, a challenge we've heard about from our customers. We understand that European consumers may have different expectations, but we must reduce the pricing to attract customers.

I would rate One Identity Manager nine out of ten.

Generally, we don't utilize a governance site but instead rely on an identity management site. Initially, our customers define the SAP architecture or structure, outlining user roles that must be created and associated with specific rules. We then establish the SAP site's structure and architecture, focusing on user management before addressing roles. Subsequently, we incorporate the business side to enable dynamic role calculation for users by creating business rules for role management and assigning roles to users.

I highly recommend One Identity Manager to others. Its ability to develop everything within a single platform is incredibly valuable for customers. Many other products or software often encounter challenges or require custom development, but One Identity Manager offers a comprehensive solution. Its simplicity and customization options make it a standout choice. While I haven't used other identity management products extensively, I am familiar with some features of competitors like SailPoint. However, One Identity Manager's flexibility allows for modifications to accommodate specific needs, unlike some out-of-the-box alternatives.

I designed and implemented One Identity Manager for clients across various companies. This involved a wide range of use cases, including standard employee lifecycle processes like onboarding, transfers, offboarding, and location changes. I also implemented more sophisticated use cases, such as automatically creating Active Directory groups and service accounts based on user requests and approval workflows.

One Identity Manager's enterprise view for managing logically disconnected SAP accounts is good.

One Identity Manager acts as an Identity Governance and Administration solution specifically designed to address the complexities of SAP systems. This deep integration allows for advanced features like implementing Separation of Duties rules, ensuring a more secure and controlled SAP environment.

One Identity Manager delivers important SAP-specialized workflows and business logic.

One Identity Manager provides one platform for enterprise-level administration and governance of users, data, and privileged accounts.

One Identity Manager, while not boasting the absolute best user interface, offers an intuitive experience. Through its integration with SAP, it provides a comprehensive solution for managing the entire user permission lifecycle, including SAP roles and transactions. I was particularly impressed by its ability to seamlessly read details from the SAP system using a standard connector.

One Identity Manager simplifies backend customization by allowing us to implement custom processes, functions, scripts, and more. However, customizing the web portal, especially the new Angular web portal, is a more challenging task.

One Identity Manager offers a sophisticated model for the business roles to map company structures for dynamic application provisioning.

The functionality of the business role is important because if we build the right business structure, we can simplify the permission manager.

One Identity Manager helps minimize gaps in governance coverage among test, dev, and prod servers.

One Identity Manager helps create a privileged governance stance to close the security gap between privileged and standard users. This has improved our security posture.

One Identity Manager helps streamline aspects of application governance which simplifies the reporting.

One Identity Manager enables application owners and line of business managers to make application governance decisions without IT. Being able to see what users have access to and make the decision regarding the request from one platform, saves us time.

One Identity Manager helps us achieve a zero-centric trust model. 

One Identity Manager stands out for its modular design, allowing us to easily customize it with specific components, and its flexibility to handle any identity and access management scenario we encounter.

One Identity Manager doesn't provide all the user interfaces we need for business users out-of-the-box. This means we need to customize the web portal to display all the information we want to make available to them.

The ROM control modeling has room for improvement.

The user experience can be more user-friendly.

How One Identity Manager deals with disconnected systems needs improvement.

I have been using One Identity Manager for over ten years.

I would rate the stability of One Identity Manager ten out of ten.

One Identity Manager's scalability is the best in the market. From a technical perspective, the number of identities and entitlements we can manage with the overall architecture is good.

The One Identity Manager support is good.

Positive

I previously used Oracle Identity Management and SailPoint IdentityIQ. I switched because I was interested in One Identity Manager which is more popular and trusted in our country.

The initial deployment is straightforward. While the initial software deployment itself can be completed in a day, a full rollout typically requires additional time for configuration, customization, and other necessary steps to tailor the software to our client's specific environment.

One Identity Manager is expensive.

I would rate One Identity Manager eight out of ten.

One Identity Manager requires one to two people for maintenance per project.

I recommend using a partner to evaluate and implement One Identity Manager.

One of our largest clients in the food and beverage industry uses One Identity Manager to manage its user identities and access controls. They have several applications that require user accounts, and for this purpose, we implemented One Identity Manager. This system effectively manages over 200,000 user accounts and provides access to these applications. Additionally, some applications are integrated with One Identity Manager to streamline account creation, such as setting up Exchange mailboxes.

One Identity Manager offers a variety of products in addition to Safeguard. These include Active Roles and tools for SaaS migration, all seamlessly integrated within the platform for a user-friendly experience.

One Identity Manager has been a fantastic tool for providing a single platform to manage user data and privileged accounts at an enterprise level. I was involved in its setup, particularly for privileged account management. With One Identity Manager, I've developed timed automations for tasks like account and group creation. This replaced the previous manual process, which was much less efficient. I've tailored workflows for five to six high-privilege accounts, including approval processes. Users now simply select the necessary group, submit their request, and the account is automatically created. One Identity Manager's customization options offer a great deal of flexibility.

We use One Identity Manager's business roles to map our company structure for Dynamic Application Provisioning. This involves creating business roles and assigning them to service items, which then establishes a connection. We increasingly leverage this method for dynamic role assignments as well. This approach is valuable because it allows us to achieve several objectives. Additionally, it enables the implementation of specific conditions or business logic, which is essential in situations where segregation is necessary. This flexibility allows us to create dynamic roles based solely on business needs and assign them to resources. As a result, resources can be automatically assigned roles at the time of request creation based on the training tool associated with the business role, streamlining the provisioning process.

In some cases, we have observed improvements. For instance, we are receiving a fewer number of tickets related to identity management. Additionally, by customizing features through One Identity Manager, we have achieved positive outcomes for our business.

One Identity Manager assists us in establishing a robust privileged access governance strategy to address security discrepancies between privileged and standard users. We've successfully automated provisioning and other processes for standard users through PAM integration within One Identity. However, for privileged users, we maintain separate accounts and policies. I'd like to explore whether there are additional features within One Identity that would allow us to streamline governance for both privileged and standard users within a unified policy framework.

One Identity Manager facilitates the consolidation of procurement and licensing processes. This translates to positive outcomes for our well-structured data and the license signing process. Consequently, Windows privileges have been elevated, and we can now easily manage multiple licenses within the system.

One Identity Manager helps to streamline application access decisions, application compliance, and application auditing. By integrating applications, we can define rules based on needs and apply them logically, achieving the desired outcome. Additionally, separate tables linked to the solution allow for easy management of certain properties.

One Identity Manager empowers application owners and line-of-business managers to make application governance decisions independently from IT. While we haven't fully utilized its potential, the software offers options for application and product owners to participate in the decision-making process. For example, we can configure notifications to be sent before assigning roles, allowing these stakeholders to provide input.

One Identity Manager helps us achieve an identity-centric zero-trust model. Since implementing One Identity Manager we have not had any security breaches.

One Identity Manager offers several features that I found advantageous compared to other tools. For instance, imagine two distinct teams: one responsible for administrative documentation and the other for development. With One Identity Manager, the administrative team wouldn't need to learn a separate design tool, as the platform offers dedicated features for both administrative and development tasks. This segregation of functionalities is helpful because it streamlines workflows and reduces complexity. For example, if we need to monitor backend processes, One Identity Manager provides a dedicated job queue with a visual representation, allowing us to easily identify any stuck jobs. Additionally, the platform is database-oriented, offering built-in filtering and browsing functionalities within the object browser, further simplifying data management.

One area where One Identity Manager could be improved is in database performance. When handling a large number of users, I believe that built-in indexing or other optimizations would be beneficial. This would reduce performance-related resource needs in a production environment. Additionally, it would be helpful to have more visibility into job aspects within the tool itself. Information like the number of jobs in the Data Designer, along with date logs, would allow us to directly manage and terminate jobs as needed. This would lessen our dependence on the database team. I believe that these improvements would streamline operations.

There are a few aspects of One Identity Manager's user experience that could be improved. Users sometimes find it confusing to navigate and understand how to use the tool effectively. As a result, customizing the front-end interface could be beneficial. For example, currently, users need to check multiple reports to gather complete information, which can be time-consuming and frustrating. Implementing a way to streamline this process, such as displaying relevant details directly within the application, could enhance user experience. Additionally, the current system requires manual creation of service catalogs for each application. It would be beneficial to implement pre-configured, out-of-the-box options for common applications like ServiceNow. This would save time and effort for administrators and improve the overall user experience.

While I'm comfortable making back-end customizations, I find front-end customization to be challenging.

It would be convenient if One Identity Manager offered a feature that allows bulk deployment and monitoring with a single click.

I have been using One Identity Manager for eight years.

One Identity Manager is a stable product, but its frequent version updates can be challenging. If users choose not to upgrade, they only receive one year of support.

For example, we recently transitioned from version eight to nine, only to discover later that support for version eight would end after just one year. This cycle of upgrading every year is disruptive.

Ideally, One Identity would offer at least two to three years of support for each version. This would alleviate the pressure to upgrade annually and allow users to focus on core business activities.

Currently, we are using the vendor's premium support due to a post-upgrade challenge. During this upgrade, our Active Directory experienced prolonged completion times, taking up to 30 hours for a single cycle. Fortunately, the One Identity support team was instrumental in resolving this issue.

Positive

Our organization previously used Microsoft Identity Manager, but we transitioned to One Identity Manager due to its greater functionality in access management and governance, coupled with a more user-friendly interface.

The initial deployment process is simple; we have a transporter tool for that. However, for bulk deployments, we also use a custom tool. For instance, when deploying ten or twenty transport packages, deploying them individually and monitoring each one is time-consuming. Our IT consultant developed a tool that automates this process. We simply store the transport packages and provide a list, and the tool deploys them sequentially, even handling small compilations between deployments.

One Identity Manager has a reasonable price point. Given the features and functionality it provides, the cost is justified.

I would rate One Identity Manager eight out of ten. It is user-friendly and the out of the box connectors make it easy to integrate with any system.

Premier Support has significantly enhanced the value of our overall investment in One Identity Manager. There are several ways in which it has been beneficial. For instance, our developers appreciate the immediate support available for troubleshooting production issues. Without the expedited response times and dedicated resources offered by Premier Support, our business operations could be significantly impacted. We are confident that the standard support level would not be sufficient to address our needs on time.

We have over 30 people that utilize One Identity Manager.

I recommend One Identity Manager.

Learning One Identity Manager can be time-consuming due to the limited availability of online resources. While other products offer abundant tutorials and guides on platforms like Google and YouTube, information for One Identity Manager is scarce and often outdated. Additionally, readily available training materials are rare. As a result, self-learning without additional support or formal training can be challenging.

The primary use case is the JML role-based access provisioning and access re-certification.

We don't use the solution exactly for SAP, but for provisioning and reconciliation. We manage an integrated environment. We use SAP as one of our information sources. Although SAP is one of our trusted sources, it is not an authorized source.

One Identity Manager connects SAP accounts to employee identities under governance which is important for our organization.

The solution delivers SAP-specialized workflows and business logic. The good part is the customization; whatever way we customize the solution, the product is superb. But at the same time, complexity can be difficult because if we do a lot of customization, it's not easy for the new team to think exactly the same way as someone who has implemented the solution. 

We use the solution's business roles to map company structures for dynamic application provisioning.

We use the solution to extend governance to cloud apps. I don't have real-time experience with One Identity Manager Cloud One. I believe the solution extends governance to cloud apps because some of our cloud-based target systems are currently integrated, including Azure. I don't see any challenges, and One Identity Manager seems to be functioning smoothly.

The solution has improved the way our organization functions. In the latest version, some of the basic challenges and bugs have been improved. One Identity Manager is definitely one of the most robust enterprise identity manager platforms. One of the advantages is the cost-effectiveness of the solution. The solution is also a light-based application, has easy-to-manage infrastructure, and an easy-to-use UI. The reporting features and auditing features are all up to the mark. There are no issues, no security concerns, or risks. The risk handling is up to par, with features like managing privileged systems and accounts. This makes it a safe and reliable choice for businesses.

The solution helps us minimize gaps in governance coverage among testing, development, and production servers. One Identity Manager provides a number of out-of-the-box tools to help migrate the solution from one environment to another. This makes it easy to transport our package from the development environment to the testing environment to the production environment.

It helped us create a privileged governance stance to close the security gap between privileged users and standard users. One Identity Manager is a data-based application that provides a large scope compared to other IGA products such as SailPoint and Saviynt. The solution separates the identifier between the privilege and standard account as well as access certification, auditing, and reporting.

One Identity Manager is compliant with our business requirements regarding procurement and licensing consolidation.

The solution helps streamline application governance and application access decision compliance. One of the benefits of using the solution to certify privileged accounts and users is that it minimizes risk. This is done by applying proper governance, which is something that is needed in any organization.

The solution helps enable application owners or line of business managers to make application governance decisions without IT.

One Identity Manager helped us to achieve an identity-centric zero-trust model through risk minimization and segregation of duties.

We have Premier support services. If there's any product work or product limitation based on the requirements or any new challenges that come up, we can access the Premier support services, but we need to opt in.

Premier support has added value to our overall investment. We have a weekly follow-up call with their support team.

Having Premier support has influenced us to purchase additional licenses and products from the vendor. We also use Password Manager.

The most valuable feature is the JML. Unlike other identity manager tools, the JML is more customizable, making it easier to find.

The solution provides IGA for the difficult-to-manage aspects of SAP such as T-codes profiles.

It provides a single platform for enterprise-level administration and governance of users' data-privileged accounts. We have end-to-end JML features, including role-based access provisioning, access certification, and reporting. One Identity Manager is a very good platform, especially for those who have been working with it for the last two or three years. They are likely to be very happy with it.

Another good feature of One Identity Manager is its multi-language support. I give the solution a seven out of ten for its single platform feature.

One Identity Manager has an intuitive interface that is customizable.

One Identity Manager needs to come up with many more out-of-the-box connectors, similar to Workday and ServiceNow. There's a scope for One Identity Manager to improve itself.

The reporting feature should be improved similarly to other IGA products.

Unlike other solutions, One Identity Manager doesn't have a strong support team.

I consider One Identity Manager as a niche solution because we have a demand for it, but we can't find the proper skill set in the market. That is the highest pain point with this solution. Other vendors, such as SailPoint, Saviynt, and even Oracle and IBM, reach out to people to provide materials and make them aware of their products. This leaves One Identity Manager at a disadvantage.

I have been using the solution for four years.

The solution is stable.

It is scalable.

Technical support needs some improvement.

Neutral

The initial setup is straightforward. There are more than 20 components. It takes almost eight hours to deploy. 

It is deployed in our customer environments. We monitor around 300 thousand identities.

We require over 50 administrators.

The implementation is done in-house with the help of our team.

One Identity Manager's pricing is one of its strong points. It is very reasonable compared to other IGA solutions. The licensing cost is per user.

I give the solution a six out of ten.

I have worked with similar solutions such as Oracle One, CA, RSA, SailPoint, and IBM. Other identity manager platforms mostly use Java J2EE-based frameworks. The challenging part with One Identity Manager is that it uses the .NET Framework, for example, VBScript. It's a struggle to find the properly skilled resources in the market. VBScript is considered a niche skill right now. 

One Identity Manager seems to be lagging behind its competitors in terms of its out-of-the-box connectors. Almost every other identity manager product has connectors for a variety of applications, such as ServiceNow, Workday, and SAP, but One Identity Manager does not. The auditing and reporting modules of the solution definitely need to be improved. It needs to be more intuitive for business people, especially those who don't deal with IT.

Each solution has its own pros and cons. Oracle has a little heavier deployment compared to One Identity Manager. However, when compared to other vendors' solutions - such as Saviynt or SailPoint that can be deployed within two to three hours, One Identity Manager requires a full day. 

The amount of maintenance required for the solution depends on the type of implementation.

One Identity Manager is good for organizations looking for multilingual support, low-cost, and highly customizable solutions.

The underlying technology of the UI is going to change. One Identity Manager is moving from VBScript and HTML to Angular with the latest version.

I use One Identity Manager to implement an identity governance and administration solution for end users.

One Identity Manager is a highly adaptable platform capable of integrating both connected and disconnected target systems through connectors and APIs. Its extensive customization options allow it to accommodate a wide range of customer use cases. Additionally, the tool can be scaled to support a large user base and effectively handles role provisioning, joiners, movers, and leavers automation. With its rich feature set and out-of-the-box functionality, One Identity Manager is a powerful solution.

Previously, our user interface relied on a legacy web portal built with VB.NET technology, which suffered from slow loading times. However, One Identity has significantly enhanced the user experience by upgrading to Angular technology for the web portal. This transition has resulted in a much more interactive interface and greatly improved response times. The codebase is entirely based on Angular, which we can leverage to create custom components and enhance the web portal with a more interactive user experience.

We leverage business roles to assign default access permissions. New employees automatically receive specific role-based access upon joining the company. This process is facilitated through the implementation of business roles. We can easily accommodate diverse user types using these roles. For example, a new sales employee can be assigned a corresponding business role. We can create hundreds of business roles to match different departments. Additionally, we can schedule when these business roles are executed, allowing for system operation flexibility. However, it's important to note that frequent scheduling can significantly impact overall system performance and efficiency.

We have integrated EntraID with One Identity Manager for application onboarding. Since authentication can be provided through EntraID, extending governance to cloud applications is necessary. Therefore, all cloud-based applications that are not connected to on-premises systems require integration with EntraID. Failure to integrate will result in authentication errors and prevent user logins. Consequently, EntraID is mandatory for all cloud-deployed applications.

When we deploy the portal, most projects involve migrating from other IGA solutions to our new platform. Initially, users may take time to familiarize themselves with the portal's web interface, but its navigation is intuitive. We provide extensive documentation on accessing the portal, its features, and how to submit requests, along with customer support. While there may be a brief learning curve, the user-friendly design should minimize difficulties.

One Identity Manager helps bridge governance gaps between test, development, and production servers. Development is migrated to a test environment for testing before approval and subsequent migration to production. One Identity Manager is installed on all three environments, each with its own database to facilitate this. Changes are developed in the development environment, packaged, and moved to the test environment for testing. Approved changes are then migrated to production. Maintaining identical One Identity Manager versions across all three environments is crucial to ensure successful package migration, as packages from one version are incompatible with others.

One Identity Manager allows us to establish a privileged governance framework to bridge the security gap between privileged and standard users. Our system defines roles with specific permissions, enabling us to display additional information to users with privileged roles while restricting access to this information for standard users. Our defined roles and permissions make this granular control possible.

We have an approval workflow and policy to streamline application access decisions. Obtaining a specific role must undergo an approval process, and only designated individuals can grant permission. This workflow ensures that role assignments are controlled and efficient, preventing unauthorized access.

One Identity Manager offers a wide range of connectors, allowing it to interface with multiple target systems and perform provisioning and de-provisioning tasks within them. This extensive connector library, available out-of-the-box, is one of its most valuable features.

One Identity Manager is a comprehensive but complex solution. Even for developers, gaining a deep understanding and implementing customizations would require significant effort. It is a challenging product to both implement and comprehend.

The reporting and auditing functionalities within One Identity Manager could be enhanced, particularly in the reporting area, which would benefit from a wider range of pre-built reports.

I have been using One Identity Manager for three years.

Technical support is helpful whenever we need troubleshooting services. 

Positive

The complex deployment took approximately seven months and involved a team of business analysts, a technical architect, and developers. 

We implement One Identity Manager for our customers.

I would rate One Identity Manager eight out of ten.

We are a service provider, and we provide the license to our customers.

One Identity is an IGA tool for identity and access governance. One Identity has another product called Safeguard for privileged access management. Our organization is a startup, so we don't have any cloud applications in One Identity Manager. We manage the Active Directory, LDAP, JDBC applications, and CSV files.

Realizing One Identity Manager's benefits takes some time because many organizations don't know the tool. It has to be pushed to the market. For big organizations that require more control over their data, such as pharmaceuticals and defense, it will be very successful compared to market competitors.

I like how One Identity Manager is designed. We can control granular-level permissions. Compared to SailPoint and CyberArk, we can go granular in the access levels. We can control it at the table, column, and database levels. That's the power of One Identity. 

We can import business roles from a .csv or create them in the manager. It is easy to create as many roles as we want, and there is no limit to the resources we can assign to them.

One Identity's UI is fine once you get used to it, but it's a little harder to learn than its competitors. The font size is too small. You need bigger screens to host that application. The website and portal are fine, but the manager, designer, and other standalone applications used for management or configuration are too difficult to use. The UI should be easier to use, and they should reduce the number of standalone applications to three or four. 

Customization is somewhat difficult in One Identity Manager. The problem is they're using VB.NET, which no one uses. There are no resources because One Identity isn't available on YouTube or any coaching institutes. 

I also find it difficult to add resources to the business roles because we have to use many options in One Manager for that. We have to add it to the IT shop so that the users can submit requests through the web portal, and we must generate that IT shop structure to add resources to the business. There is a lot of complexity in that. 

I have used One Identity Manager for 16 months.

It's an efficient tool for the enterprise level. There is no limit to the number of users. We can go from a hundred users to hundreds of thousands. It is based on the implementation level. We can add many servers to support the extension, but there are fewer resources in India because One Identity isn't a popular tool relative to SailPoint. 

I've used SailPoint. Compared to SailPoint, using One Identity is difficult and complex. You have to use many standalone applications to manage the target systems and for configuration and design, like custom implementation. With SailPoint, we don't need to use too many tools. It's all in the same product. 

In One Identity, we need to use Launcher, Designer, and other tools, whereas SailPoint is completely web-based, and the UI changes based on permissions. But One Identity isn't like that. There are standard applications for administrative purposes, but the end users have a web interface where they log in and request access. SailPoint has a single web platform for administrators, developers, and users. 

One Identity Manager is mostly difficult to set up. I cannot say that it is easy to learn. It takes time to habituate to it and memorize where the options are. There are many options in a single tool. At the enterprise level, it takes between six to nine months to deploy, but it depends on the organization's size. Our organization has between 10,000 and 15,000 users, so we could complete the installation in six months.

For maintenance, we have to take care of the database. We must back that up and ensure there are connections between the database, One Identity Manager, and target systems. There is not much maintenance involved in One Identity Manager.

I rate One Identity Manager eight out of 10.