What is our primary use case?
My main use case for One Identity Active Roles is automation.
One specific example of how I use automation with One Identity Active Roles is through automated employee onboarding, where when HR shares new employee details, the system automatically creates an Active Directory account, assigning it to the correct OU, group membership, email attributes, and permission based on the employee's department or role. This significantly reduces manual efforts, provisioning time, and configuration errors.
Using One Identity Active Roles, we consolidate multiple manual Active Directory administration processes and native management tools into a single, centralized platform for user provisioning, delegation, RBAC, automation, and auditing.
What is most valuable?
The best features of One Identity Active Roles are automation, delegated administration, role-based access control, approval workflows, policy enforcement, and auditing, as these features simplify Active Directory management, improve security, reduce manual efforts, and enhance compliance.
The feature that has made the biggest difference for me in One Identity Active Roles is automation, especially automated user provisioning and de-provisioning, because it significantly reduces manual Active Directory tasks, minimizes errors, improves consistency, and accelerates onboarding and off-boarding processes.
Additionally, the delegated administration and auditing features in One Identity Active Roles are very valuable as they improve security by limiting excessive privilege and provide centralized tracking of Active Directory changes for compliance and governance.
One Identity Active Roles positively impacts our organization by reducing manual Active Directory administration, improving security through delegated access and RBAC, speeding up onboarding and off-boarding processes, reducing service desk workload, and enhancing compliance.
What needs improvement?
One Identity Active Roles can be improved with a more modern and intuitive user interface, better reporting and analytics, simplified workflow customization, enhanced troubleshooting tools, and stronger cloud and hybrid identity integration capabilities for large enterprise environments.
For how long have I used the solution?
I have been working in my current field for the last two years.
What do I think about the stability of the solution?
One Identity Active Roles is generally very stable and reliable in enterprise environments with consistent performance for Active Directory automation, delegated administration, and identity management tasks when properly configured and maintained.
What do I think about the scalability of the solution?
One Identity Active Roles scales very well for enterprise environments and can efficiently manage thousands of users, groups, and Active Directory objects through centralized automation, delegated administration, and policy management without significant performance issues.
How are customer service and support?
Customer support for One Identity Active Roles has been generally good with knowledgeable technical teams and effective assistance for deployment, troubleshooting, and Active Directory integration issues, although response time for complex escalations can sometimes be slower.
Which solution did I use previously and why did I switch?
Before implementing One Identity Active Roles, we mainly used native Active Directory tools and a manual administration process along with basic PowerShell scripting. We switched because One Identity Active Roles provides centralized management, automation, delegation, RBAC, and better compliance and auditing capabilities.
How was the initial setup?
I assess the integration of One Identity Active Roles as moderately easy, around a four out of ten in difficulty, because the core integration with Active Directory and existing Microsoft infrastructure is straightforward.
What about the implementation team?
Before selecting One Identity Active Roles, we evaluated options such as Microsoft Identity Management and SailPoint IdentityIQ, but we chose One Identity Active Roles because of its strong Active Directory integration, automation, and delegated administration.
What was our ROI?
We achieve a strong ROI with One Identity Active Roles through approximately a forty to fifty percent reduction in service desk workload, faster user provisioning from hours to minutes, fewer manual administration errors, and improved compliance and audit efficiency.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing with One Identity Active Roles has been generally positive, as the license is enterprise-based and setup requires moderate effort for Active Directory integration and workflow configuration, but the solution provides strong value through automation and delegation.
Which other solutions did I evaluate?
Before selecting One Identity Active Roles, we evaluated options such as Microsoft Identity Management and SailPoint IdentityIQ, but we chose One Identity Active Roles because of its strong Active Directory integration, automation, and delegated administration.
What other advice do I have?
My advice to others considering One Identity Active Roles is to carefully plan the RBAC model, workflow, and delegation structure before deployment, start with a pilot implementation, and fully utilize its automation and auditing features to improve Active Directory, security, compliance, and operational efficiency. I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.