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AnandJoshi - PeerSpot reviewer
Software Engineer at Al Mulla Exchange
Real User
Top 5
May 17, 2026
Centralized identity automation has streamlined onboarding and improves access control
Pros and Cons
  • "One Identity Active Roles has positively impacted our organization by simplifying Active Directory administration and reducing the amount of manual work required for user and access management."

    What is our primary use case?

    Our main use case for One Identity Active Roles is centralized Active Directory management and user provisioning. It helps automate user account creation, group management, role-based access control, and administrative tasks while improving security and reducing the manual workload for IT teams.

    One common use case for One Identity Active Roles is onboarding new employees. Our team uses it to automatically create Active Directory accounts, assign the correct groups and permissions based on their job roles, and apply standardized policies. This reduces manual configuration errors and speeds up the provisioning process for the IT teams.

    What is most valuable?

    The best features for One Identity Active Roles are automated user provisioning, role-based access control, delegated administration, and centralized Active Directory management. It also provides strong auditing and compliance capabilities, which help reduce manual administrative work, improve security, and maintain consistent access policies across the organization.

    The feature we rely on the most in One Identity Active Roles is automated user provisioning. It has the biggest day-to-day impact because it streamlines employee onboarding and access management by automatically creating accounts, assigning groups, and applying permissions based on predefined roles. This saves time, reduces manual errors, and ensures users get the correct access quickly and consistently.

    One Identity Active Roles has positively impacted our organization by simplifying Active Directory administration and reducing the amount of manual work required for user and access management. Automation improved onboarding efficiency, reduced configuration errors, strengthened access control, and helped maintain better compliance and auditing across the environment.

    After implementing One Identity Active Roles, we saw a noticeable reduction in onboarding and account management time because many tasks became automated. It also helped reduce manual provisioning errors and improved consistency in access assignment. The auditing and reporting features made compliance review easier by providing better visibility into administrative changes and user access activity.

    What needs improvement?

    One Identity Active Roles could be improved with a modern and intuitive user interface, simpler configuration for complex workflows, and faster performance in large environments. Better cloud integration and easier customization for reporting and automation would also enhance the overall experience.

    For how long have I used the solution?

    I have been using One Identity Active Roles for the last 1.2 years.

    Buyer's Guide
    One Identity Active Roles
    June 2026
    Learn what your peers think about One Identity Active Roles. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
    902,417 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    One Identity Active Roles is stable.

    What do I think about the scalability of the solution?

    One Identity Active Roles scales very well for our organization with growing Active Directory environments and large user bases. It supports centralized management, delegated administration, and automation across complex enterprise infrastructure, making it effective for handling increasing numbers of users, groups, and access management tasks efficiently.

    How are customer service and support?

    Customer support was good.

    How was the initial setup?

    Integrating One Identity Active Roles with our existing IT infrastructure and Active Directory environment was relatively straightforward. Since it is designed to work closely with Microsoft environments, the core integration process was smooth. Though some planning and customization were needed for workflows, permissions, and integration with other enterprise tools. Overall, the deployment effort was manageable for our IT team.

    What was our ROI?

    We have seen a positive return on investment from One Identity Active Roles. Automation significantly reduced the time spent on user provisioning, onboarding, and access management tasks, which lowered the administrative workload and improved operational efficiency.

    What's my experience with pricing, setup cost, and licensing?

    Our experience with pricing and licensing for One Identity Active Roles was positive overall. The setup required some initial planning and configuration, but the licensing and cost were justified by the automation, reduced administrative workload, and improved access management efficiency it provided.

    What other advice do I have?

    My advice for organizations considering One Identity Active Roles is to plan the role structure, workflows, and delegation policies carefully before deployment. Taking time to align the automation and access controls with business processes helps to maximize efficiency, reduce administrative workload, and improve long-term identity management and security operations. I have given this review a rating of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 17, 2026
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    Aman Khandelwal - PeerSpot reviewer
    IT Manager at Flash.co
    Real User
    Top 5
    May 20, 2026
    Automated access control has improved security and efficiency but still needs better support
    Pros and Cons
    • "One Identity Active Roles has positively impacted our organization in both efficiency and security."
    • "One needed improvement in One Identity Active Roles is the customer support. Customer support needs to improve because queries are not resolved in a responsive manner."

    What is our primary use case?

    One Identity Active Roles is my primary tool for provisioning and de-provisioning user access so that we can utilize resources properly. We use it to provision user access to different systems based on business requirements. We use One Identity Active Roles for provisioning and de-provisioning the roles and responsibilities of users so that they can utilize the tool or software according to business requirements.

    What is most valuable?

    One Identity Active Roles provides excellent integration with third-party tools. The integration feature helps us smoothly create user profiles for employees so that they can use third-party software easily. We have integrated it with other software such as Salesforce, Azure, and our data company.

    Another feature that is very beneficial for us is the dashboard and the reports that One Identity Active Roles provides. These are of very good quality, and you can get all the data in one dashboard, making it easier for us to track the data. The dashboard feature is excellent.

    One Identity Active Roles has positively impacted our organization in both efficiency and security. Since we no longer have to manually perform provisioning and de-provisioning, the automated process has increased security and efficiency.

    One Identity Active Roles has reduced the number of errors that we were facing before using it. The fine-grained permission control feature allows us to grant certain users permissions or access to software easily. This feature has improved the security of our organization and made our workflow smooth. The fine-grained permission control feature has made managing permissions more secure and automated, reducing the time spent on managing permissions and increasing efficiency overall.

    What needs improvement?

    One needed improvement in One Identity Active Roles is the customer support. Customer support needs to improve because queries are not resolved in a responsive manner. The solutions provided are not capable enough to solve our problems, and responses are not very quick.

    Another area needing improvement is the steep learning curve. One Identity Active Roles should provide user manuals, user guides, and resources so that the learning curve becomes much easier than it currently is.

    The ease of integrating One Identity Active Roles with our existing IT infrastructure and directory services has been a smooth process. The overall integration with existing IT infrastructure was smooth and really helped us.

    For how long have I used the solution?

    I have been using One Identity Active Roles for the last one year.

    How are customer service and support?

    On a scale of one to ten, I would rate One Identity Active Roles a seven. I would rate it a seven after considering all the merits and demerits of One Identity Active Roles and taking into consideration the positives, such as the reports and dashboards, provisioning, security, and third-party integration. At the same time, I consider the negatives, such as weak customer support and a steep learning curve.

    What other advice do I have?

    My advice to others looking into using One Identity Active Roles is that if you are looking for easy-to-use software for your business needs, then One Identity Active Roles is the one that you should consider if you are looking for a budget-friendly option. I have rated this review a seven overall.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 20, 2026
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    Buyer's Guide
    One Identity Active Roles
    June 2026
    Learn what your peers think about One Identity Active Roles. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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    Nitin Yadav - PeerSpot reviewer
    Network & Security Engineer at Arrow PC Network Pvt.Ltd.
    Real User
    Top 5Leaderboard
    May 16, 2026
    Structured automation has transformed directory tasks and now speeds secure user onboarding
    Pros and Cons
    • "One Identity Active Roles has positively impacted my organization by enabling faster onboarding and offboarding through automations, reducing manual AD errors and permission mistakes, and lightening the workload for the infrastructure help desk team."
    • "One Identity Active Roles could be improved with better cloud-native management and SaaS options, simpler reporting, and easier customization."

    What is our primary use case?

    One Identity Active Roles is my primary solution for managing Active Directory efficiently and securely, with a focus on day-to-day tasks such as user account credentials, password reset and account unlock, group membership management, and automating AD tasks.

    When a new employee joins, I use One Identity Active Roles to create the AD account using a template and automatically assign groups based on department, set mailbox and permissions, apply naming conventions, and policy.

    What is most valuable?

    One Identity Active Roles offers me several best features, including automation workflow, which saves a lot of manual AD work during onboarding and offboarding, and its role-based delegations that allow the help desk to perform limited tasks without full admin rights, as well as change history and auditing that make it easy to track who can change what in AD.

    The automation feature has made the biggest difference in my day-to-day work, which assists in designing auditing benefits. Tasks such as user onboarding, offboarding, group assignment, and mailbox provisioning are significantly improved.

    One Identity Active Roles has positively impacted my organization by enabling faster onboarding and offboarding through automations, reducing manual AD errors and permission mistakes, and lightening the workload for the infrastructure help desk team. Tasks that used to take 20 to 30 minutes manually can now be completed within 5 to 10 minutes.

    The time savings facilitated by One Identity Active Roles have allowed my team to focus more on higher-value work instead of repetitive admin tasks. Instead of spending hours on account provisioning, password issues, or manual permission changes, the team can now concentrate on projects, security improvement, and user support, which has also reduced stress during busy periods because workflows are standardized and less error-prone.

    What needs improvement?

    One Identity Active Roles could be improved with better cloud-native management and SaaS options, simpler reporting, and easier customization.

    I wish for simpler reporting and easier customization as additional needed improvements.

    For how long have I used the solution?

    I have been using One Identity Active Roles for the last one and a half years.

    How was the initial setup?

    I assess the ease of integrating One Identity Active Roles with my existing IT infrastructure and directory services as generally good, as it integrates well with Active Directory, making the core setup straightforward. However, the initial configurations, policy roles, and workflows are complex and require AD expertise. Once deployed, day-to-day operations and synchronizations are quite reliable.

    What other advice do I have?

    One Identity Active Roles has significantly reduced both the complexity and workload of administrative tasks related to Active Directory, particularly for data tasks such as user creation, group changes, and account management.

    My experience with the delegation of administrative tasks through One Identity Active Roles has been that it has made the workflow much more structured and controlled, with tightly scoped permissions so users receive only what they need.

    My main advice to others looking into using One Identity Active Roles is to properly plan your directory structure first before configuring anything. It is essential to invest time in establishing an appropriate Active Directory structure beforehand and to use the least privilege design as a default concept. I would rate my overall experience with One Identity Active Roles as a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 16, 2026
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    Not Provided at a financial services firm with 51-200 employees
    Real User
    Top 5Leaderboard
    May 22, 2026
    Automation has transformed user onboarding and simplifies secure access control workflows
    Pros and Cons
    • "One Identity Active Roles provides strong automation capabilities that significantly reduce manual administrative work, with one especially helpful example being automated employee onboarding, where user accounts, group membership, permissions, and mailbox access are assigned automatically based on the employee's department or role."
    • "One area that could be improved in One Identity Active Roles is the user interface and initial configuration process, as some advanced workflows and policy settings can be complex for new administrators."

    What is our primary use case?

    My main use case for One Identity Active Roles is for Active Directory user management, access control automation, and user provisioning and de-provisioning.

    I use One Identity Active Roles to automate new user creation when a new employee joins, where the required AD account, groups permissions, and mailbox access are assigned automatically based on their roles or department.

    I use One Identity Active Roles day-to-day for many use cases to reduce manual work, so it improves access management efficiency and makes user administration faster and more secure; that is mainly how One Identity Active Roles helps in my day-to-day work.

    What is most valuable?

    The best features of One Identity Active Roles that I have been using for the last year include workflow automation, delegated administration, role-based access control, user provisioning, de-provisioning, centralized Active Directory management, and detailed auditing and reporting use cases.

    One Identity Active Roles' biggest impact is workflow automation, which has made the biggest impact for my team, as it helps automate user onboarding, access assignment, and the approval process, which saves time, reduces manual errors, and improves operational efficiency.

    One Identity Active Roles has positively impacted my organization since it reduced manual administrative work, strengthened access security, and helped streamline user and permission management across the organization.

    I have seen faster user onboarding and fewer manual errors after implementing One Identity Active Roles, where tasks that previously took 20 to 30 minutes manually can now be completed in just a few minutes through automation and predefined workflows.

    One Identity Active Roles provides strong automation capabilities that significantly reduce manual administrative work, with one especially helpful example being automated employee onboarding, where user accounts, group membership, permissions, and mailbox access are assigned automatically based on the employee's department or role.

    One Identity Active Roles has reduced the complexity and workload of Active Directory administration by automating repetitive tasks, simplifying user management, and improving delegation and access control processes.

    Automation has reduced manual administrative efforts and saved significant time during onboarding and access management tasks that earlier took 20 to 30 minutes and are now completed in a few minutes.

    What needs improvement?

    One area that could be improved in One Identity Active Roles is the user interface and initial configuration process, as some advanced workflows and policy settings can be complex for new administrators.

    What do I think about the stability of the solution?

    One Identity Active Roles is stable.

    What do I think about the scalability of the solution?

    One Identity Active Roles is scalable and works well for growing environments with increasing users, groups, and administrative workload.

    How are customer service and support?

    I would rate the customer support seven out of ten.

    Which solution did I use previously and why did I switch?

    Previously I used different solutions on native Microsoft Active Directory administration tools and manual processes, and I switched to One Identity Active Roles to improve automation, delegation, auditing, and centralized access management.

    How was the initial setup?

    Integration of One Identity Active Roles with my existing identity infrastructure was moderately easy since it integrates well with Active Directory, and the setup was manageable.

    Which other solutions did I evaluate?

    Before choosing One Identity Active Roles, I evaluated some other options like Microsoft Entra ID and Okta for their identity and access management capabilities.

    What other advice do I have?

    My experience with delegation in One Identity Active Roles has been positive, allowing specific administrative tasks to be assigned to the right team without giving full domain access.

    My experience with the pricing and licensing of One Identity Active Roles has been reasonable for enterprise use.

    My advice for organizations considering One Identity Active Roles is to plan the role structure, delegation model, and automation workflows properly before implementation to maximize the benefits of automation, improve security, and simplify Active Directory administration.

    I would rate this review eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 22, 2026
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    Sachin-Yadav - PeerSpot reviewer
    Network & Security Engineer at Arrow PC Network Private Limited
    Real User
    Top 5Leaderboard
    May 27, 2026
    Automated identity lifecycle has reduced ad workload and simplifies delegated administration
    Pros and Cons
    • "Previously, I was handling a 100 percent workload, but after using One Identity Active Roles, 70 percent of my load has been resolved."
    • "One Identity Active Roles does not require many improvements, but for upcoming or new users, there should be an easier initial setup and configuration."

    What is our primary use case?

    One Identity Active Roles is mainly used for AD administrator and identity lifecycle management in my network. One Identity Active Roles is primarily used for identity lifecycle management, such as automatic user management.

    Whenever a new employee joins, HR creates employee information, and One Identity Active Roles detects a new user and automatically creates an AD account, mailbox, home folder, and other necessary resources. Once login syncs the AD identity, the user automatically gets access.

    The most tightly used automation feature in my network is that it automatically creates AD accounts, assigns department-based groups, applies naming conventions, sets permissions, and triggers downstream provisioning.

    What is most valuable?

    The best feature of One Identity Active Roles is centered around AD automation, delegated administration, governance, and hybrid identity management. These are the main features that One Identity Active Roles provides.

    Delegated administration combined with automation is the feature I find most valuable in my day-to-day work because it solves two major enterprise problems simultaneously. For example, too many AD manual tasks and too many users with excessive admin rights make this feature best for me.

    One Identity Active Roles has had a positive impact by empowering automation security across identity management processes. Some of the biggest improvements are faster user onboarding, reduced administrative workload, and better security through delegations. Previously, I was handling a 100 percent workload, but after using One Identity Active Roles, 70 percent of my load has been resolved.

    What needs improvement?

    One Identity Active Roles does not require many improvements, but for upcoming or new users, there should be an easier initial setup and configuration. One Identity Active Roles is powerful, but deployment is somewhat complex. Common challenges include policy design, delegation setup, and synchronization tuning.

    While I appreciate most aspects of One Identity Active Roles, a few things need improvement. One is easier initial setup and configuration, and another is reporting and analytic enhancements that can be performed on the product.

    What other advice do I have?

    The ease of integrating One Identity Active Roles with my existing IT infrastructure and directory services is moderate.

    The overall impression of the automation capabilities provided by One Identity Active Roles is good. It is typically seen as reliable and enterprise-grade, deeply integrated with AD, governance-focused, and described as controlled identity automation with governance built in.

    One Identity Active Roles typically has a major simplifying effect on Active Directory administration, especially in large or hybrid environments. The effect is usually felt in two areas: task complexity reduction and overall workload reduction.

    I would advise enterprise companies to use One Identity Active Roles. It is truly useful for AD tasks.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: May 27, 2026
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    Security Engineer at Digitaltrack
    Real User
    Top 5
    May 28, 2026
    Automated user lifecycle management has reduced manual tickets and strengthened access control
    Pros and Cons
    • "One Identity Active Roles has positively impacted my organization by speeding up the user provisioning, reducing manual AD tickets, strengthening the security through consistent access control, and improving compliance."
    • "Regarding One Identity Active Roles's AI capabilities, I cannot rely on the AI totally. At this time, it is 50-50 for me to give the answer because sometimes it gives me a really good answer and sometimes not the script that I have to check with them."

    What is our primary use case?

    My main use case for One Identity Active Roles is automating and controlling AD user lifecycle management with delegated administrator. When a new employee joins, instead of an admin manually creating the ID accounts, assigning groups and setting permissions, One Identity Active Roles automatically takes care of the request from the HR system or service ticket, applies the naming convention and password policies, and sends approval workflows if elevated access is requested.

    Integrating One Identity Active Roles with my existing IT infrastructure and directory services is a plug and play solution. I need to enter the credentials inside the AD.

    My impression of the automation capabilities provided by One Identity Active Roles is positive, based on the user onboarding process automation. HR sends the request to the ticket service team, which gives the integration with One Identity Active Roles. HR alerts the support ticket administrator, who starts the process that will assign One Identity Active Roles automatically for a user based on this justification, which helps very easily.

    What is most valuable?

    The best features One Identity Active Roles offers include fine-grained delegated administrator, RBAC policies, lifecycle management, hybrid managed identity management, policy-based administration, and auditing, tracking, and changes.

    If I have to select one feature, lifecycle management has the biggest impact because it automates user onboarding, role changes, and offboarding, making access updates faster, consistent, and less error-prone while reducing the risk of orphaned accounts.

    One Identity Active Roles has positively impacted my organization by speeding up the user provisioning, reducing manual AD tickets, strengthening the security through consistent access control, and improving compliance.

    Based on our analysis, the solution saves around 30 to 60 minutes of time. Ticket reduction is around 50%, and I have seen fewer access errors.

    What needs improvement?

    I am very happy with the solution provided by One Identity Active Roles, so there is no need for improvement at this time. In the future, there will definitely be opportunities for improvement.

    For how long have I used the solution?

    I have been using One Identity Active Roles for almost one year.

    What other advice do I have?

    Regarding One Identity Active Roles's AI capabilities, I think its governance and security are very good. If they use a third party as an AI, the security may be compromised. However, if they are using their inbuilt assistance, it gives a very good result.

    Regarding One Identity Active Roles's AI capabilities, I cannot rely on the AI totally. At this time, it is 50-50 for me to give the answer because sometimes it gives me a really good answer and sometimes not the script that I have to check with them. It is very difficult to rely on the AI as well, so it is 60-40.

    I haven't used the fine-grained permission control feature of One Identity Active Roles, but it is in my license. In the future, I will be deploying this solution. I rate this product an 8 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 28, 2026
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    Dhiren Jethwa - PeerSpot reviewer
    Team Lead - Network and Security at a tech consulting company with 201-500 employees
    Real User
    Top 5Leaderboard
    May 25, 2026
    Automated workflows have reduced onboarding time and improve secure access control
    Pros and Cons
    • "One Identity Active Roles has improved our organization by automating AD tasks, reducing manual errors, improving security through dedicated access control, and speeding up user onboarding and off-boarding."
    • "The main areas that could be improved are UI modernization and reporting flexibility."

    What is our primary use case?

    One Identity Active Roles is used for automation, on-boarding, off-boarding workflows, managing group membership and permissions, role-based access control, auditing, and compliance in our hybrid AD environment with approval workflows.

    A practical example we are currently using is as follows. When HR creates a new employee record, One Identity Active Roles automatically creates the AD account, assigns the correct OU based on the department location, adds predefined security groups, applies mailbox and licensing policies, and sets manager attributes and naming standards. For access control, we use dedicated administrators so the L1 helpdesk team can reset passwords or unlock accounts without receiving full domain admin rights. Access is restricted through role-based permissions and approval workflows, which improves security and reduces the risk of unauthorized AD changes.

    This use case fits our organization well.

    What is most valuable?

    One Identity Active Roles offers workflow automation, role-based access control, dynamic group management, hybrid AD and Microsoft 365 management, approval workflows, policy enforcement, and auditing.

    The feature that stands out and has had the biggest impact is the dedicated administrator combined with workflow automation. Before implementing One Identity Active Roles, routine AD tasks required senior administrators with elevated privileges. Now L1 and L2 support teams can safely handle tasks such as password resets, account unlocks, group modifications, and basic user provisioning through controlled RBAC policies. This helps us by reducing dependence on domain admin access, lowering the risk of accidental and unauthorized changes, speeding up user on-boarding and support requests, standardizing AD operations across teams, and reducing manual efforts and workload. Onboarding previously took around thirty to forty minutes, and now it takes just two to three minutes.

    One Identity Active Roles has improved our organization by automating AD tasks, reducing manual errors, improving security through dedicated access control, and speeding up user onboarding and off-boarding. It has also helped reduce admin workload and improved our compliance tracking.

    What needs improvement?

    One Identity Active Roles is very strong for AD automation, dedicated administration, and governance, especially in a large enterprise environment. The main areas that could be improved are UI modernization and reporting flexibility. These improvements could help the product achieve a higher rating.

    For how long have I used the solution?

    I have been using One Identity Active Roles for almost a year.

    What was our ROI?

    Based on our analysis and reporting, there is approximately fifty to seventy percent reduction in manual effort. Onboarding time has been reduced from twenty to thirty minutes to five minutes. There is a significant decrease in configuration errors due to the automation workflow templates.

    Which other solutions did I evaluate?

    One Identity Active Roles currently satisfies my use case, and I am happy with the solution. There is no need for improvements right now. However, when time passes, I will conduct research and development with other competitors as well. When I determine that the product needs improvement, I will update my feedback accordingly.

    What other advice do I have?

    The features that stand out are currently working as expected. One Identity Active Roles is performing as anticipated. My overall rating for this product is eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 25, 2026
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    Manik Singh - PeerSpot reviewer
    Penetration Tester at Essen Vision Software
    Real User
    Top 5Leaderboard
    May 7, 2026
    Delegated workflows have automated account management and improve secure access control
    Pros and Cons
    • "Clear ROI has been seen with One Identity Active Roles, mainly through the time savings and reduced manual administration."
    • "The UI of One Identity Active Roles could be more modern and responsive, and some advanced workflow configurations can feel complex during setup."

    What is our primary use case?

    One Identity Active Roles is primarily used for Active Directory administration, delegation, delegated access control, user provisioning, and automating routine account management tasks.

    One Identity Active Roles automatically creates user accounts with correct group memberships and permissions based on the department and role, which saves a lot of manual AD work during onboarding.

    One Identity Active Roles is also used for auditing and approval workflows, especially for sensitive AD changes where better control and tracking are needed.

    What is most valuable?

    The best features One Identity Active Roles offers are delegated administration, automation workflows, centralized AD management, and the detailed auditing capabilities that make tracking changes much easier.

    Delegated administration has made the biggest impact because it allows the different teams to manage specific AD tasks securely without giving full domain-level access.

    The automation and approval workflows stand out significantly in larger environments, especially when consistency and better control over AD changes are needed.

    One Identity Active Roles has positively impacted the organization by reducing a lot of manual AD administration work, improving access control, and helping standardize user management processes across the organization.

    What needs improvement?

    The UI of One Identity Active Roles could be more modern and responsive, and some advanced workflow configurations can feel complex during setup.

    Better cloud integration and simpler reporting customizations would definitely improve the overall experience, especially in hybrid environments.

    For how long have I used the solution?

    One Identity Active Roles has been in use for two years.

    What do I think about the stability of the solution?

    One Identity Active Roles is very stable.

    What do I think about the scalability of the solution?

    One Identity Active Roles scales very well in large enterprise environments, especially for organizations managing multiple domains, hybrid AD setups, and high volumes of user provisioning tasks.

    How are customer service and support?

    Customer support for One Identity Active Roles is great.

    Which solution did I use previously and why did I switch?

    Before One Identity Active Roles, the organization mostly relied on native administrative Active Directory tools and manual processes. The switch was made for better automation, delegation, and centralized control over AD management.

    A few other IAM and AD management solutions were evaluated before choosing One Identity Active Roles, including SalePoint, Microsoft Entra ID, and ManageEngine.

    How was the initial setup?

    The integration of One Identity Active Roles with the existing IT infrastructure and directory services was fairly smooth overall since it works well with existing Active Directory environments, though some advanced integrations and workflow customization required extra planning and testing.

    What was our ROI?

    Clear ROI has been seen with One Identity Active Roles, mainly through the time savings and reduced manual administration. Onboarding, permission updates, and account management tasks that used to take a lot of manual effort are now largely automated and completed much faster.

    What's my experience with pricing, setup cost, and licensing?

    The pricing, setup cost, and licensing of One Identity Active Roles are definitely enterprise-focused, but the value from the automation, delegation, administration, and the reduced manual AD effort makes the investment worthwhile in large environments.

    What other advice do I have?

    My advice to others looking into using One Identity Active Roles is to plan your delegation model and automation workflows carefully before deployment because the platform delivers the most value when roles, approvals, and AD processes are well-structured from the beginning.

    One Identity Active Roles has been a reliable solution for improving AD governance, reducing manual administration, and enforcing better access control across the environment. The overall review rating for One Identity Active Roles is 8 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 7, 2026
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    Business Development Intern
    Real User
    Top 5
    May 4, 2026
    Approval workflow has simplified secure access requests but still needs faster urgent handling
    Pros and Cons
    • "One Identity Active Roles has made things more organized and secure across the company, and it has also reduced the need to contact IT administrators directly, saving time for both me and the IT staff."
    • "One Identity Active Roles could be improved by speeding up the approval process, especially for urgent access requests."

    What is our primary use case?

    I am an end user of One Identity Active Roles for internal access and system purposes. When I need access to an internal dashboard to analyze business data for a project, I raise a request through One Identity Active Roles. The request goes through the approval process, and once approved, I am granted access without needing to contact the IT team directly. This helps me complete my tasks on time, and the status can be easily tracked so I do not have to manually follow up. The approval workflow makes the process secure and smooth, and even though I am not from a technical background, it helps me significantly.

    I use One Identity Active Roles to gain access to some particular tools that are shared among multiple interns in my company.

    What is most valuable?

    The best feature that One Identity Active Roles offers is the approval flow, which gives access only to authorized persons, making the process secure. The user-friendly interface allows someone without a technical background to apply for the tools needed and be given access.

    The approval process makes things more secure and efficient. This process prevents unauthorized and accidental access to sensitive tools and data, which are major concerns for my company. I have been told to access some particular tools and data through that portal only.

    One Identity Active Roles has made things more organized and secure across the company. It has also reduced the need to contact IT administrators directly, saving time for both me and the IT staff. During the orientation program, I was informed that the use of this tool has reduced the IT team's workload. Previously, the IT team needed to provide the tool and monitor who was using it, but now with this tool, they do not have to specifically check on who is accessing the tools and data.

    The IT team has reduced their workload by around four hours, although I do not know the specific hours saved. Access to the tools has become much faster; as soon as I apply, it goes through the approval process, and if the tool is required, then access is provided to me or any other IT intern.

    What needs improvement?

    One Identity Active Roles could be improved by speeding up the approval process, especially for urgent access requests. Sometimes I need urgent approval, and then I have to call the IT team to manually pass my approval. An option to flag that I need the tool urgently would help the IT team know to expedite that approval in the future. I have seen times when I need a tool urgently, but the process takes time.

    The dependency on approval sometimes causes delays, which can slow down urgent work that I am doing, particularly as my position as an intern has been growing.

    For how long have I used the solution?

    By the first of May, it has been approximately two months since I have been working in my current field.

    What do I think about the stability of the solution?

    One Identity Active Roles is quite stable, and I have not seen any downtime or crashes in my use case.

    What do I think about the scalability of the solution?

    One Identity Active Roles is a great tool, pretty scalable, and stable for the daily purposes we are using it for. It can be easily deployed in the company, and it is a stable solution for non-technical users like myself.

    What other advice do I have?

    I received one or two days of training to use all One Identity tools utilized in my company, such as One Identity Active Roles, One Identity OneLogin, and Safeguard Manager, which are all great tools. I would rate this review a 7.5 out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 4, 2026
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    reviewer2845803 - PeerSpot reviewer
    Tranedd Engineer at a financial services firm with 51-200 employees
    Real User
    Top 20
    May 24, 2026
    Automation has transformed user onboarding and reduces manual directory administration
    Pros and Cons
    • "We achieve a strong ROI with One Identity Active Roles through approximately a forty to fifty percent reduction in service desk workload, faster user provisioning from hours to minutes, fewer manual administration errors, and improved compliance and audit efficiency."
    • "One Identity Active Roles can be improved with a more modern and intuitive user interface, better reporting and analytics, simplified workflow customization, enhanced troubleshooting tools, and stronger cloud and hybrid identity integration capabilities for large enterprise environments."

    What is our primary use case?

    My main use case for One Identity Active Roles is automation.

    One specific example of how I use automation with One Identity Active Roles is through automated employee onboarding, where when HR shares new employee details, the system automatically creates an Active Directory account, assigning it to the correct OU, group membership, email attributes, and permission based on the employee's department or role. This significantly reduces manual efforts, provisioning time, and configuration errors.

    Using One Identity Active Roles, we consolidate multiple manual Active Directory administration processes and native management tools into a single, centralized platform for user provisioning, delegation, RBAC, automation, and auditing.

    What is most valuable?

    The best features of One Identity Active Roles are automation, delegated administration, role-based access control, approval workflows, policy enforcement, and auditing, as these features simplify Active Directory management, improve security, reduce manual efforts, and enhance compliance.

    The feature that has made the biggest difference for me in One Identity Active Roles is automation, especially automated user provisioning and de-provisioning, because it significantly reduces manual Active Directory tasks, minimizes errors, improves consistency, and accelerates onboarding and off-boarding processes.

    Additionally, the delegated administration and auditing features in One Identity Active Roles are very valuable as they improve security by limiting excessive privilege and provide centralized tracking of Active Directory changes for compliance and governance.

    One Identity Active Roles positively impacts our organization by reducing manual Active Directory administration, improving security through delegated access and RBAC, speeding up onboarding and off-boarding processes, reducing service desk workload, and enhancing compliance.

    What needs improvement?

    One Identity Active Roles can be improved with a more modern and intuitive user interface, better reporting and analytics, simplified workflow customization, enhanced troubleshooting tools, and stronger cloud and hybrid identity integration capabilities for large enterprise environments.

    For how long have I used the solution?

    I have been working in my current field for the last two years.

    What do I think about the stability of the solution?

    One Identity Active Roles is generally very stable and reliable in enterprise environments with consistent performance for Active Directory automation, delegated administration, and identity management tasks when properly configured and maintained.

    What do I think about the scalability of the solution?

    One Identity Active Roles scales very well for enterprise environments and can efficiently manage thousands of users, groups, and Active Directory objects through centralized automation, delegated administration, and policy management without significant performance issues.

    How are customer service and support?

    Customer support for One Identity Active Roles has been generally good with knowledgeable technical teams and effective assistance for deployment, troubleshooting, and Active Directory integration issues, although response time for complex escalations can sometimes be slower.

    Which solution did I use previously and why did I switch?

    Before implementing One Identity Active Roles, we mainly used native Active Directory tools and a manual administration process along with basic PowerShell scripting. We switched because One Identity Active Roles provides centralized management, automation, delegation, RBAC, and better compliance and auditing capabilities.

    How was the initial setup?

    I assess the integration of One Identity Active Roles as moderately easy, around a four out of ten in difficulty, because the core integration with Active Directory and existing Microsoft infrastructure is straightforward.

    What about the implementation team?

    Before selecting One Identity Active Roles, we evaluated options such as Microsoft Identity Management and SailPoint IdentityIQ, but we chose One Identity Active Roles because of its strong Active Directory integration, automation, and delegated administration.

    What was our ROI?

    We achieve a strong ROI with One Identity Active Roles through approximately a forty to fifty percent reduction in service desk workload, faster user provisioning from hours to minutes, fewer manual administration errors, and improved compliance and audit efficiency.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing with One Identity Active Roles has been generally positive, as the license is enterprise-based and setup requires moderate effort for Active Directory integration and workflow configuration, but the solution provides strong value through automation and delegation.

    Which other solutions did I evaluate?

    Before selecting One Identity Active Roles, we evaluated options such as Microsoft Identity Management and SailPoint IdentityIQ, but we chose One Identity Active Roles because of its strong Active Directory integration, automation, and delegated administration.

    What other advice do I have?

    My advice to others considering One Identity Active Roles is to carefully plan the RBAC model, workflow, and delegation structure before deployment, start with a pilot implementation, and fully utilize its automation and auditing features to improve Active Directory, security, compliance, and operational efficiency. I would rate this solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 24, 2026
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    Buyer's Guide
    Download our free One Identity Active Roles Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Buyer's Guide
    Download our free One Identity Active Roles Report and get advice and tips from experienced pros sharing their opinions.