What is our primary use case?
One Identity Active Roles is primarily used for Active Directory administration, delegation, delegated access control, user provisioning, and automating routine account management tasks.
One Identity Active Roles automatically creates user accounts with correct group memberships and permissions based on the department and role, which saves a lot of manual AD work during onboarding.
One Identity Active Roles is also used for auditing and approval workflows, especially for sensitive AD changes where better control and tracking are needed.
What is most valuable?
The best features One Identity Active Roles offers are delegated administration, automation workflows, centralized AD management, and the detailed auditing capabilities that make tracking changes much easier.
Delegated administration has made the biggest impact because it allows the different teams to manage specific AD tasks securely without giving full domain-level access.
The automation and approval workflows stand out significantly in larger environments, especially when consistency and better control over AD changes are needed.
One Identity Active Roles has positively impacted the organization by reducing a lot of manual AD administration work, improving access control, and helping standardize user management processes across the organization.
What needs improvement?
The UI of One Identity Active Roles could be more modern and responsive, and some advanced workflow configurations can feel complex during setup.
Better cloud integration and simpler reporting customizations would definitely improve the overall experience, especially in hybrid environments.
For how long have I used the solution?
One Identity Active Roles has been in use for two years.
What do I think about the stability of the solution?
One Identity Active Roles is very stable.
What do I think about the scalability of the solution?
One Identity Active Roles scales very well in large enterprise environments, especially for organizations managing multiple domains, hybrid AD setups, and high volumes of user provisioning tasks.
How are customer service and support?
Customer support for One Identity Active Roles is great.
Which solution did I use previously and why did I switch?
Before One Identity Active Roles, the organization mostly relied on native administrative Active Directory tools and manual processes. The switch was made for better automation, delegation, and centralized control over AD management.
A few other IAM and AD management solutions were evaluated before choosing One Identity Active Roles, including SalePoint, Microsoft Entra ID, and ManageEngine.
How was the initial setup?
The integration of One Identity Active Roles with the existing IT infrastructure and directory services was fairly smooth overall since it works well with existing Active Directory environments, though some advanced integrations and workflow customization required extra planning and testing.
What was our ROI?
Clear ROI has been seen with One Identity Active Roles, mainly through the time savings and reduced manual administration. Onboarding, permission updates, and account management tasks that used to take a lot of manual effort are now largely automated and completed much faster.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup cost, and licensing of One Identity Active Roles are definitely enterprise-focused, but the value from the automation, delegation, administration, and the reduced manual AD effort makes the investment worthwhile in large environments.
What other advice do I have?
My advice to others looking into using One Identity Active Roles is to plan your delegation model and automation workflows carefully before deployment because the platform delivers the most value when roles, approvals, and AD processes are well-structured from the beginning.
One Identity Active Roles has been a reliable solution for improving AD governance, reducing manual administration, and enforcing better access control across the environment. The overall review rating for One Identity Active Roles is 8 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.